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Hotel class 2.0 of 5
4155 28th St., S.E., Grand Rapids, MI 49512
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Reviews you can trust

83% Recommend
3.5 of 5 stars 12 reviews
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All (12)
[ Date ] [ Rating ]
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3 of 5 stars
butterflyHunter   13 contributions
Chicago
Mar 20, 2009 | Trip type: Business

We spent one night at the Comfort Inn. The rooms were clean and well appointed; there was breakfast included (starting at 4:30 am!) as well as in-room coffee maker and a fridge (and microwave too, I think), and the price was reasonable. Our main complaint was that the water did not really get hot (not hot enough for my husband... more

Management response from
Hotelmanagergr, Manager

Thank you for your review. Every guest comment is important to us because we want to ensure that every guest has the best stay with us. We looked into your concern about the hot water and discovered the hot water mixer in the tub was faulty thus not allowing enough hot water to mix with the cold causing the water...

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4 of 5 stars
WindsorTenor   25 contributions
Windsor, Canada
Aug 20, 2008 | Trip type: Couples
1/1 found this review helpful

We have just returned from a one night stay to visit relatives and stayed at this property. The location is outstanding if you want to hit the stores of 28th Street. Everything you could want for shopping is on this street. Check in was quick efficient and very pleasant. We arrived early (check in is 3:00pm at this hotel) but... more

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3 of 5 stars
willdriveforfood   44 contributions
Michigan
May 6, 2008 | Trip type: Family
1/2 found this review helpful

Arriving on Monday night I was pleasantly surprised by the "manager's reception" which included 7 different types of Pizza to enjoy. I took a slice from two placed them on a paper plate and headed back to my room. The following morning I arrived at the free continental breakfast to find that this particular property uses "Real" plates and bowls... more

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5 of 5 stars
dc2837998   31 contributions
Holland, Ohio
Sep 25, 2007 | Trip type: Friends getaway
1/3 found this review helpful

Part #3 (cont) Excellent Room / Rate ~ sure makes a difference as to LOCATION of the hotel. Beautiful decor, professional staff, dozens of restaurants within a mile of the hotel. NOW if we could only get the chain to subscribe to Douwe Egberts coffee...check in time: 3p check out: Noon. Its times like this that make me glad I'm... more

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4 of 5 stars
dmm839   2 contributions
Evanston, IL
Sep 25, 2007 | Trip type: Business, Solo travel
1/1 found this review helpful

Stayed here for a business trip... one night only. It was plain, comfortable, clean... just as a $75/night stay should be. Good things to remark on: - they had free pizza in the lobby the night I got there... didn't partake in it, but what a nice surprise! - breakfast buffet wasn't full hot breakfast, but the waffle was great... more

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4 of 5 stars
FallsChurchTraveler   60 contributions
Falls Church, Virginia
Jul 18, 2007 | Trip type: Couples
1/1 found this review helpful

My wife and I stayed here one Friday night in early July en route to our final destination farther north on Lake Michigan. It is in a retail area east of town close to the airport and many restaurants including a Carraba's Italian place next door. Our room was clean, the beds were comfortable, the high-speed Internet worked fine, and... more

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3 of 5 stars
rollocst   34 contributions
Pittsburgh, PA
Jul 2, 2007 | Trip type: Solo travel

I stayed at the hotel using points. I was greeted by a very nice desk clerk who asked me if I would mind a first floor room. I realized later that he probably asked this because the curtains in the room were about an inch too short. I had to use extra pillows and towels to cover the gap. In... more

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3 of 5 stars
skhirt   10 contributions
Williamsburg, MI
Apr 17, 2007 | Trip type: Couples

We have stayed at this hotel several times and gave it a good review as recently as January 2007. This time, however, we can only give it an average rating. It must depend on the room you're given. This time our room (#137) was run down and in need of repair. The desk chair was literally falling apart and the... more

Management response from
Hotelmanagergr, Manager

We thank you for the comment and the review. Since your review we have finished renovating the rest of the rooms. We apologize that you encountered your problem and look forward to showing you our award winning property on your next return

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4 of 5 stars
nsxmermaid   1 contribution
Michigan
Apr 5, 2007 | Trip type: Business, Solo travel

Free Hi Speed Internet...... COMFY!!! beds..... Friendly!! and helpful staff..... Awesome breakfast bar..... Free Shuttle ..... Close to Airport..... Overall Great! more

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4 of 5 stars
ejfamily007   1 contribution
Dearborn, MIchigan
Apr 2, 2007 | Trip type: Couples
1/1 found this review helpful

I graduated from Calvin College in Grand Rapids and since then, my husband have visited GR several times for concerts or just to get away for the weekend. We usually stay at the Amway Grand downtown. This time, I booked the Comfort Inn Airport. Not only did it cost HALF of what we pay at the Amway Grand, but you... more

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Comfort Inn Airport Also Known As

  • Comfort Inn Grand Rapids
  • Grand Rapids Comfort Inn
Address: 4155 28th St., S.E., Grand Rapids, MI 49512
Grand Rapids Hotels Comfort Inn Airport
3.5/5.0
12