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All 52 Grand Rapids hotels

Comfort Inn Airport

2.0 of 5 Hotel   |   4155 28th St., S.E., Grand Rapids, MI 49512
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Comfort Inn Airport
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87%
Ranked #6 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
frugaltraveler7147 Terre Haute, Indiana
  • Overview
  • Reviews (223)
  • Photos (37)
  • Amenities
  • Q&A (1)
  • Room tips (42)
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223 people have reviewed this hotel

Traveler rating
    137
    55
    26
    3
    2
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81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Terre Haute, Indiana
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel keeps promises, upholds premier guest service and focuses on guest comfort. The room was brilliantly clean and modern! The smiles from everyone upon entering the hotel was so much appreciated. We were promised a specific rate in October of 2013 when we returned to this hotel in the future. They honored this promise and upgraded our room due... More

Was this review helpful? Yes
Southeastern Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Great experience at a Comfort Inn. Room was very modern, updated and clean. Beds were extremely comfortable and being on the 3rd floor was perfect as it was very quiet so we were able to all sleep in. I usually stay at the newer Comfort Suites, but this Comfort Inn was everything as good as a newer Comfort Suites (minus... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - it was wonderful to read that you had a good experience staying at our hotel. We try and go above and beyond to ensure that guests have a great stay. We will be passing your kind words onto each of our staff members. They will be encouraged. Again, thank you so much for staying with us. We hope... More

Regina, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The entrance to this hotel was very nice, and the service was excellent. When we were checking in, the man at the desk asked how long we were staying and, when I told him we were sightseeing, he immediately made some suggestions for things to see. We had a 1 King room which normally has bedside tables on both sides... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - we love interacting with guests and telling them about our great city. We were encouraged to read that our Front Desk agent was able to point out some of the highlights of Grand Rapids. Additionally, thanks so much for the compliment on breakfast. We have carefully designed the menu to meet as many of our guests' needs as... More

Jonesboro, Arkansas
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 nights there and it was very good. Breakfast was good, fitness room had what we needed. Staff was exceptionally friendly. Close to everything including our family that we were meeting. No pool but that was ok for us. The rooms were very nice and clean. The only complaint I would have is for us women not enough... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - our staff has traveled extensively across the country and we know what great hospitality they provide down South so your kind words truly kit home. We were thrilled to read that you had a great three days with us and were able to take advantage of our various accommodations. Furthermore, thank you for the suggestion on the additional... More

Burgas, Bulgaria
Top Contributor
57 reviews 57 reviews
47 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in many Choice Hotels over the last two years. This has to be one of the best I have stayed in. The s,mall extras such as a free evening snack, free cookies, free coffee make this standard hotel a bit more special. We stayed in January and it was excellent service from checking in to checking out.... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - the highest compliment we can have as a property is to have return visitors. Thank you for letting us know that you have enjoyed your time with us. We believe the little things make a big difference so your positive reinforcement will be a great encouragement to our staff. We hope you are well and would love to... More

Northport, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

Pleasant room, great bedding. Clean. Nice staff. Conveniently located. Exceptional breakfast: real plates, cups, glasses, and cutlery -- no plastic. Fine food, great selection, well organized breakfast room. This is our fourth stay at this facility and it continues to please us.

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - first and foremost, thank you so much for being a return guest. The highest compliment a hotel can have is when guests return. Second, thank you so much for the kind words you offered. It is encouraging to know that you have had plesant experiences with us. We do our best and are thrilled to read that you... More

Grand Rapids, Michigan
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 14, 2014

They let me check in early as a special request. Happy with everything. Room was clean. Walls were pretty soundproof. Breakfast was great. Recommended. Right on the main drag w lots of resteraunts. . .

Was this review helpful? Yes 1
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Visiting guest - on behalf of our entire team, we would like to express our gratitude for staying at our property and for offering feedback on your experience. It was wonderful to read that you found our location to be appealing and that we were able to check you in early. We do our best to meet the various guests'... More

Highlands Ranch, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 11, 2014

We arrived in Grand Rapids for our grandson's wedding and chose a Comfort Inn because we've had good luck with them before. It was very quiet, comfortable and clean, with great pillows. Every staff member was friendly and more than a little helpful. One who was on a break noticed that my husband was having some trouble walking so he... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - on behalf of our entire staff, thank you so much for staying and for providing a detailed recap of your experience at our hotel. We are very blessed to have a staff that truly loves people. It was encouraging to read that you had positive interactions with our team members. We do the best we can including trying... More

Clarkston, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2014

First evening at this older hotel was fine. Room was clean and cool. Day 2 the air conditioning stopped working. After inquiring at the front desk, the nice man told us they did not have a Maintenance but he would check it out. Returned to our room 2 hrs later, still warm. Guess they just unplugged & tried to restart... More

Was this review helpful? Yes 1
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Grand Rapids visitor - first and foremost allow us to apologize for the frustration you experienced with the A/C unit. We have fixed the problem but feel terrible about the inconvience it caused you. We would normally move you to another part of our property but as you note the weekend you stayed we were sold out. We feel terrible.... More

Ortonville, Michigan
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2014

After staying in other Hotels in the Grand Rapids area, this hotel was a gem! We were in Grand Rapids for volleyball tournaments for the weekend and definitely needed a hotel where we could get a good night sleep each night. The bed was SUPER comfy and the pillows were awesome! Very quiet and very clean. I was very surprised... More

Was this review helpful? Yes 1
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - we cannot thank you enough for staying and for writing such a kind review about our property. The sports weekend's are some of our favorites and we are glad to know you and your volleyball group had a pleasant stay. We like to consider oursevles to be one of the best values in Grand Rapids but it means... More

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Additional Information about Comfort Inn Airport

Address: 4155 28th St., S.E., Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Airport 2*
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#4 Family Hotel in Grand Rapids #6 Business Hotel in Grand Rapids #8 Romantic Hotel in Grand Rapids
Hotel Class
Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at the Gold Award Winning Comfort Inn Airport Hotel. All of our rooms include free wireless internet, flat screen TVs, microwaves, and refrigerators. While traveling can be stressful, you will begin your trip in style as you enjoy our weekday evening hospitality, print off your boarding pass in our business center, and relish a great night sleep on our comfortable beds. From the time our breakfast begins at 4:30am, until we see you off, our staff will work tirelessly to make your stay as relaxing as possible. ... more   less 
Number of rooms
107

Questions & Answers

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1 question
27 days ago

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