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All 52 Grand Rapids hotels

Comfort Inn Airport

2.0 of 5 Hotel   |   4155 28th St., S.E., Grand Rapids, MI 49512
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Comfort Inn Airport
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Ranked #6 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
olbear1962 Milwaukee, Wisconsin
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230 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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English first
Milwaukee, Wisconsin
Top Contributor
86 reviews 86 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After a disasterous stay the night before (not a Comfort Inn) in Ann Arbor MI, we departed early and headed to this hotel. What a refreshing experience and a great hotel. Friendly and helpful staff, clean room, everything worked perfectly! Zero complaints and an excellent nights sleep! A business travellor who spends a minimum of 200 nights a year in... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - we were very touched by your review especially considering the frequency by which you travel. We know how challenging it can be away from home so we were pleased to read that you felt at home with us. We are happy that everything went smoothly and encouraged to read that you had a good night's sleep. We wish... More

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would recommend Comfort Inn Airport at Grand Rapids if you need a nice, clean and quiet place to stay, and close to the airport, too. We arrived around 7pm with a coupon from a travel magazine. We were greeted promptly and politely by the front desk and the coupon was honored, we checked in and were pleasantly surprised how... More

Was this review helpful? Yes 1
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Travelling friends - your review of our property was encouraging. Whenever guests state that we are an excellent place to stay we feel we have done our job well. Our breakfast is one of the features we receive the most compliments on each day. Since we have such a large number of airport travelers, it helps having extended breakfast hours.... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here and parked while traveling to San Diego. Hotel staff was very nice. Accommodations were clean. Shuttle to and from airport was timely and driver was polite. Had road construction going on but that didn't bother us in room as we couldn't hear it.

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

San Diego Traveler - as one who lives in paradise, we are sure you have enjoyed some wonderful accommodations over the years. This made your review all the more meaningful. We happy to know that you had a pleasant experience at our property and were able to take advantage of the shuttle service. The construction you mention is an ongoing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The kids and I made it to the hotel after a long day of traveling. I was grateful for the taxi, the greeting at the front desk and the comfortable room. We had stayed at a different hotel the night before at the same price and it was horrible. We were relieved that this room provided comfort, safety and cleanliness.... More

Was this review helpful? Yes 1
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - we are so pleased to hear that you had a good experience at our property. A clean, comfortable room makes all the difference in getting a great night's rest. We are also happy to know that the staff service was welcoming and that our breakfast attendants did a good job. We have a couple amazing ladies on staff... More

Top Contributor
103 reviews 103 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Another older property & it's beginning to show it's age but one that is investing in updates. Clean & tidy. Average exercise-room/equipment. Below average breakfast with only 1 old lady running it, for a full house. The walls are a bit too thin. You need to reconnect/sign to wi-fi every time! Recommended at $80/night and highly recommended at anywhere below... More

Was this review helpful? Yes 1
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - on behalf of our entire staff, I would like to thank you for your candid review of our property. Your review was honest and it helps in our ongoing effort to be the best we can be. As you note, we are in the process of updating each area of the property. We are about to begin putting... More

Windsor, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

The breakfast was great. The staff (Marie) was friendly and patient with our kids. Thanks! We liked the location -only few min. From highway 96. The hotel is clean and comfortable. I have stayed at comfort inn of at least five cities. This one is the best.

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Canadian friend - it was encouraging to read your review of our property. We do feel that we have a great location and staff. Marie does a wonderful job in breakfast. Thank you for letting us know you were able to interact with her. We will make sure to share your kind words. She will be touched. Again, thank you... More

Terre Haute, Indiana
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I love this place. As Choice hotel Gold Members, they had already upgraded us before we arrived. The staff is friendly and helpful. Breakfast is good...eggs, sausage, waffles, plus all the normal breads, cereal, yogurt, etc. I would recommend this to anyone staying in the Grand Rapids area. The service and attention to detail is what sets... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friends - we cannot thank you enough for staying with us and for offering such a kind evaluation of your experience. Grand Rapids is a great city with many wonderful lodging options. We are honored that you have chosen to make us your home away from home. Attention to detail does matter in the hospitality industry and we will continue... More

Terre Haute, Indiana
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel keeps promises, upholds premier guest service and focuses on guest comfort. The room was brilliantly clean and modern! The smiles from everyone upon entering the hotel was so much appreciated. We were promised a specific rate in October of 2013 when we returned to this hotel in the future. They honored this promise and upgraded our room due... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Frugal Traveler - on behalf of our entire team, please allow me to express our gratitude for the complimentary review you gave of our property. I chuckled when I read your comment about Epcot as I visited Disney World last week and was blown away by their customer service. We love interacting with guests and it is encouraging to know... More

Southeastern Michigan
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 17, 2014

Great experience at a Comfort Inn. Room was very modern, updated and clean. Beds were extremely comfortable and being on the 3rd floor was perfect as it was very quiet so we were able to all sleep in. I usually stay at the newer Comfort Suites, but this Comfort Inn was everything as good as a newer Comfort Suites (minus... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - it was wonderful to read that you had a good experience staying at our hotel. We try and go above and beyond to ensure that guests have a great stay. We will be passing your kind words onto each of our staff members. They will be encouraged. Again, thank you so much for staying with us. We hope... More

Regina, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 30, 2014

The entrance to this hotel was very nice, and the service was excellent. When we were checking in, the man at the desk asked how long we were staying and, when I told him we were sightseeing, he immediately made some suggestions for things to see. We had a 1 King room which normally has bedside tables on both sides... More

Was this review helpful? Yes
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Friend - we love interacting with guests and telling them about our great city. We were encouraged to read that our Front Desk agent was able to point out some of the highlights of Grand Rapids. Additionally, thanks so much for the compliment on breakfast. We have carefully designed the menu to meet as many of our guests' needs as... More

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Additional Information about Comfort Inn Airport

Address: 4155 28th St., S.E., Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Airport 2*
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn

37 photos of this hotel

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Hotel & grounds (3)
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Room/suite (10)
Other (4)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#4 Family Hotel in Grand Rapids #6 Business Hotel in Grand Rapids #7 Romantic Hotel in Grand Rapids
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Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at the Gold Award Winning Comfort Inn Airport Hotel. All of our rooms include free wireless internet, flat screen TVs, microwaves, and refrigerators. While traveling can be stressful, you will begin your trip in style as you enjoy our weekday evening hospitality, print off your boarding pass in our business center, and relish a great night sleep on our comfortable beds. From the time our breakfast begins at 4:30am, until we see you off, our staff will work tirelessly to make your stay as relaxing as possible. ... more   less 
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2 questions
15 days ago
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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