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Comfort Inn Airport

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4155 28th St., S.E., Grand Rapids, MI 49512
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Comfort Inn Airport
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Comfort Inn Airport
Comfort Inn Airport
Comfort Inn Airport
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268 reviews from our community

Traveler rating
    165
    65
    30
    6
    2
See reviews for
92
69
29
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Charlotte, Michigan
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here two nights. Its a nice and clean hotel. Staff was great. Room was clean and roomy. Had a patio. Beds are good. Location was ok. Next to a few places to eat and shop. I will stay here again when I come back to town. It was very quiet and peaceful.

Was this review helpful? Yes
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Kdenton1987, Thank you for staying with us! We truly appreciate you taking the time to share your review of our hotel. I am happy to hear that you enjoyed your stay. Looking forward to seeing you next time you're in Grand Rapids! Kevin C. General Manager More 

Grand Rapids
1 review
4 of 5 stars Reviewed 1 week ago

The breakfast was nice and the rooms were clean. This was a night getaway from kids. Had a masseuse in for my wife (room was a bit smaller than pictured so there was not a lot of room for the table.. My wife left nice sandals in the room, and they are gone. Only complaint..

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Chase Y, Thank you for choosing Comfort Inn for your get away! Also, we truly appreciate you taking the time to review our property. I'm sorry to hear that your room was not as big as expected. In the future, I would highly recommend booking one of our suites that offer a larger room with more floor space. In... More 

Lincoln, Nebraska
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean, plenty of parking, staff really friendly and nice. It seemed to have been recently updated, particularly the furniture, bathroom vanity & decor. Shower head was undesirable but effective, and the walls were a little thin. We didn't have the breakfast, so I don't know about that. Checkout wasn't until noon, which was really nice. Definitely a... More 

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Arthur D, Thank you for choosing Comfort Inn! We appreciate you taking the time to share your review of our property with your fellow travelers! We are thrilled that you enjoyed your stay at our hotel and your kind words mean a lot to us. Thanks again for sharing and we hope to see you again soon! Kevin C.... More 

Wixom, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We recently stayed here for the first time and we will be back! The room was great, so was the breakfast. The staff were very helpful and friendly. This is a nice place to stay and we would recommend it.

Was this review helpful? Yes
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Elmesthorpe123, Thank you for the kind words! We are thrilled that you chose to stay at our hotel and enjoyed your time here. We take pride in the service we provide to our guests and your compliments are greatly appreciated! We look forward to seeing you again soon! Kevin C. General Manager More 

Marion, Illinois
Top Contributor
104 reviews 104 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 10, 2015

First time I have stayed in this place on many trips to Grand Rapids. I liked it. Nice, clean rooms. My room was very small but that does not matter to me, it had everything I needed. Comfortable bed, nice staff, quick check in. Ni problems. I will make this my regular place to stay in Grand Rapids.

Was this review helpful? Yes
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear DAA67, Thank you for taking the time to share your review with us! We know there are a lot of hotel options in our area and we thank you for choosing Comfort Inn. We are thrilled to hear that you enjoyed your first time here! We look forward to seeing you next time! Kevin C. General Manager More 

Onekama, Michigan
Senior Contributor
27 reviews 27 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 28, 2015

Planning a perfect vacation we were to stay at this inn and leave our car. However, winter storm Linus had other ideas for us. Our flight from Chicago to Phoenix was cancelled. The staff at the Inn did everything they could to help us. We ended up not even spending the night there and driving to Detroit instead. But we... More 

Was this review helpful? Yes 2
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear CMAK2014, Thank you for sharing your experience with us! Although I'm sorry to hear about your troubles and that you weren't able to stay with us, I'm glad that we were able to help you along your journey! We hope your vacation turned out to be great after all the troubles you experienced with our Michigan Winters! Come back... More 

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

We have stayed there several times. The staff is friendly and helpful. The breakfast is good. The rooms are clean and beds comfortable. We will stay there again. The front desk is very helpful and let us store a large item in an office. They also gave us tape and scissors to wrap a couple of gifts.

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Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear krbaiocchi, Thank you for taking the time to share your review! We appreciate your loyalty to our hotel and are thrilled about the recommendation you made on our behalf. We love hearing feedback from our guests, and most of all, we love it when our guests return to our hotel. We look forward to seeing you again soon! Kevin... More 

detroit
1 review
5 of 5 stars Reviewed February 19, 2015

I stayed here 02/14/2015. I enjoyed the myself. I seen the Starbust coffee shop, and i did not know what to try. This young lady went out her way to help me with my choice. and i enjoyed it. My sons and grandkids stayed at another hotel, And i stayed at the Comfort Inn. Nice time.

Was this review helpful? Yes
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear callermix, Thank you for taking the time to review our hotel! We are so happy you enjoyed your stay. Your kind words mean a lot to us! Come back and see us again soon! Kevin C. General Manager More 

Elizabethton, TN
Top Contributor
53 reviews 53 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 18, 2015

I have a son at Calvin College. This hotel is very close to the college and a great place to stay. I arrived late on a very snowy evening. I could not find a place to park and one of the employees moved her car, so I would have a space. All the employees are very pleasant and efficient. They... More 

Was this review helpful? Yes
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear GMJinTN, Thank you so much for sharing your experience with us! We are so grateful that you chose to stay with us and enjoyed your time here. We strive to create a comfortable environment and deliver excellent customer service for all of our guests. Having you stay with us was a real pleasure! We hope to see you again... More 

Vicksburg, Michigan
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 16, 2015

After celebrating my mother's birthday, I booked a room here for an early flight back home. Everything was just perfect. The staff was friendly & helpful. My room was clean & nice. The bed was super comfortable, which resulted in a great night's sleep. The microwave warmed up my yummy pizza. Their breakfast included French toast, waffles, eggs, sausage, &... More 

Was this review helpful? Yes 1
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Moitime1, Thank you for your kind words and recommendation! We are so happy you chose to stay at our hotel! Your review serves as great encouragement to us as we do our best to meet all of our guests' needs. Thank you for taking the time to share your response. Kevin C. General Manager More 

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