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Fairfield Inn & Suites Grand Rapids

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3930 Stahl Drive SE, Grand Rapids, MI 49546
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Fairfield Inn & Suites Grand Rapids
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Fairfield Inn & Suites Grand Rapids
Fairfield Inn & Suites Grand Rapids
Fairfield Inn & Suites Grand Rapids
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86 reviews from our community

Traveler rating
    30
    31
    21
    4
    0
See reviews for
22
14
7
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
Top Contributor
113 reviews 113 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am not sure that I have had a better experience at a mid-range 'chain' hotel. The main thing I want to note is how great the staff was--everyone, and I do mean everyone on the staff was friendly and helpful--I really felt like they cared that we were there. The facility was in very good repair and our room... More 

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Upper Peninsula
Top Contributor
50 reviews 50 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spend a lot of nights in Marriott Properties and I find that the Fairfield Inns are on the low end of the Marriott scale. This one in particular was almost to the level of Courtyard or Springhill Suites! Just a couple improvements and they could be ranked easily within their range. Andrew at the desk was AWESOME! Hopefully someone... More 

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michigan
Top Contributor
156 reviews 156 reviews
113 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent one night here for work this week and was pleasantly surprised. The hotel was well maintained and my room was clean and comfortable. The front desk associate was friendly and helpful. This hotel is surrounded by lots of restaurant choices and shopping so the location is convenient. I would stay here again on a trip to Grand Rapids.

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Kalamazoo MI
Top Contributor
57 reviews 57 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent a night at this property for work and it was a decent property. The room was clean, check in was easy with no major issues. Check out was also very simple. The location was very good as the hotel is located around many restaurants.

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SOUTH JORDAN
Top Contributor
55 reviews 55 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 22, 2015

This is a newer property and is in great shape on my visit. Did not use any of the facilities such as exercise room or breakfast so I am unable to report on them. All looked good. I would stay here again while in Grand Rapids.

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Fairborn, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2015

I haven't stayed at a Marriott property for some time but this one certainly gave the company a good name with me. The staff at the front desk was excellent. Friendly, helpful and always available! Three important factors in my book. The lobby was clean as was the adjoining breakfast area and business desk w/computer. The pool area was very... More 

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Warsaw, Indiana
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

The room was comfortable and clean with no problems. Nice bright and modern colors. in the room and lobby. The staff was very courteous and attentive. I slept very soundly on the comfortable bed and had a nice hot shower in the morning. I will not complain about the breakfast since it was complimentary, but if you are looking for... More 

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Holly, Michigan
Top Contributor
65 reviews 65 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 19, 2015

Service at this hotel was exceptionally friendly, helpful, customer focused, in many areas....the pool, the breakfast room, front desk, housekeeping.... The hotel has been renovated in the last few years, so the pool area and breakfast room look very nice, and the carpet is still new and clean. On Valentine's day the breakfast room Lady made heart shaped pancakes for... More 

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London, Canada
Top Contributor
361 reviews 361 reviews
80 hotel reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed February 1, 2015

Lobby was very nice. Typical of a Fairfield. Rooms are getting old. My room had a smell to it. One disappointing items was the lack of coffee in lobby early morning. Most Fairfield that I have stayed have coffee in lobby early morning. This one did not and I had to buy one. Too bad as I had already checked... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Dear Dan459us, Thank you for your review of the Fairfield Inn & Suites Grand Rapids. Our hotel was renovated just over a year ago so I'm sorry to hear that our rooms did not meet your expectations. I'm also sorry that there wasn't coffee available in the lobby. This is not the norm for our hotel, and I have addressed... More 

Shipshewana, Indiana
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 18, 2015 via mobile

The staff was wonderful and patient with a hotel full of cheerleaders and cheer parents. Rooms were very clean, the pool was a wonderful way to relax after all the stress of the day, and breakfast was wonderful

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