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Fairfield Inn & Suites Grand Rapids

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3930 Stahl Drive SE, Grand Rapids, MI 49546
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Fairfield Inn & Suites Grand Rapids
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Fairfield Inn & Suites Grand Rapids
Fairfield Inn & Suites Grand Rapids
Fairfield Inn & Suites Grand Rapids
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79 reviews from our community

Traveler rating
    27
    27
    21
    4
    0
See reviews for
21
11
7
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Holly, Michigan
Top Contributor
65 reviews 65 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 19, 2015

Service at this hotel was exceptionally friendly, helpful, customer focused, in many areas....the pool, the breakfast room, front desk, housekeeping.... The hotel has been renovated in the last few years, so the pool area and breakfast room look very nice, and the carpet is still new and clean. On Valentine's day the breakfast room Lady made heart shaped pancakes for... More 

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London, Canada
Top Contributor
332 reviews 332 reviews
79 hotel reviews
217 helpful votes 217 helpful votes
3 of 5 stars Reviewed February 1, 2015

Lobby was very nice. Typical of a Fairfield. Rooms are getting old. My room had a smell to it. One disappointing items was the lack of coffee in lobby early morning. Most Fairfield that I have stayed have coffee in lobby early morning. This one did not and I had to buy one. Too bad as I had already checked... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Dear Dan459us, Thank you for your review of the Fairfield Inn & Suites Grand Rapids. Our hotel was renovated just over a year ago so I'm sorry to hear that our rooms did not meet your expectations. I'm also sorry that there wasn't coffee available in the lobby. This is not the norm for our hotel, and I have addressed... More 

Shipshewana, Indiana
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 18, 2015 via mobile

The staff was wonderful and patient with a hotel full of cheerleaders and cheer parents. Rooms were very clean, the pool was a wonderful way to relax after all the stress of the day, and breakfast was wonderful

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Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

When I called the hotel I was told no availability. I told the front desk clerk there were rooms available online, she attributed the discrepancy to "the system." I hung-up and booked a room online & arrived minutes later and checked in without an issue. We went to the pool shortly after 10 pm. They have a policy that the... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Dear Shellarella – Thank you for reviewing your recent stay at the Fairfield Inn Grand Rapids. I sincerely apologize for the issues you experienced while booking your reservation. I want to assure you I have addressed your concerns with the front desk staff to ensure situations like yours don’t occur in the future. I hope you will allow us another... More 

Mishawaka, Indiana
Top Contributor
182 reviews 182 reviews
35 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 16, 2014

Had a very good 2 night stay here. Good location, nice pool, nice fitness center. Excellent breakfast attended by a very sweet lady....Comfy beds, nice size room. Great staff. Highly recommended at a pretty good price for this quality.

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Petoskey, Michigan
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 9, 2014

Customer service is exceptional. Location is near everything you need. Breakfast was standard with the exception of cut up fresh fruit - a rare and awesome surprise! Was on the first floor and even though it was a full house heard very little to no noise while in my room. Overall great all the way around.

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Indianapolis, Indiana, USA
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 20, 2014

We stayed here while visiting a local a college near by with our daughter. This hotel is really nice, very clean and the rooms were great. We had a king suite that was very roomy and suited our needs perfectly. The hotel staff during check-in, The Best! They were very friendly and extremely helpful when asking about area entertainment and... More 

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Toledo, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed at the Fairfield for an Art Prize weekend. The property was clean and nice. The room was nicely appointed and the bed comfortable. There was a refrigerator and complimentary water. The staff was very good, especially those working the breakfast area. The coffee and food was maintained extremely well even though it was a busy weekend, The eating... More 

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naperville, illinois
Top Contributor
57 reviews 57 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 29, 2014

My husband and I stayed here for a quick overnight on a weekend. The lobby was clean and welcoming. The front desk staff very helpful with directions for us and for our Saturday night dinner in downtown Grand Rapids. (That was most helpful since it was the first weekend of Art Prize!) Our room was a queen, bar size refrigerator... More 

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Houston, Texas
Top Contributor
105 reviews 105 reviews
75 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed September 20, 2014

However the rate was super great. They didn't have a microwave. I really don't know what to say good about it O. It's near restaurants and shopping. The breakfast was just about the same for this grade of hotel. I would return if my rate stayed the same I think it was like $50 or something.

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TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Dear Killin You K, Thank you for your review of our hotel. I'm glad that you enjoyed our location and that you were able to book a great rate. We pride ourselves on delivering an exceptional experience for our guests, and I'm very sorry that we came up short. Please know that our King Studios do have both a fridge... More 

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