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All 52 Grand Rapids hotels

Fairfield Inn & Suites Grand Rapids

2.5 of 5 Hotel   |   3930 Stahl Drive SE, Grand Rapids, MI 49546
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Fairfield Inn & Suites Grand Rapids
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67%
Ranked #12 of 52 hotels in Grand Rapids
A recent review
4 of 5 stars reviewed 1 week ago
Robert B Campton Hills
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56 people have reviewed this hotel

Traveler rating
    21
    15
    16
    4
    0
See reviews for
15
8
5
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Campton Hills
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Excellent, courteous, welcoming staff. Clean, quiet rooms and facilities. Breakfast is above average. Elevator waits can be long because of small elevator. Reasonable prices for the quality of service and the facility. About 6 miles from downtown Grand Rapids with easy access to highways and points of interest. Will keep this as a target hotel for stays in/around Grand Rapids.

Was this review helpful? Yes 1
San Marcos, California
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I checked in on a Sunday night and checked out the following Friday morning. I got a suite for $120 a night plus about $20 in taxes a night. The room was pleasant and the living room in the suite has a great desk and wall unit that also supports at big screen TV. It was a good set up.... More

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TMIHospitality, Director of Sales at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi Bgkrider, Thank you so much for staying with us at the Fairfield Inn & Suites Grand Rapids. We enjoyed having you with us and are so glad that you had such a wonderful stay. We are absolutely in love with our newly renovated hotel and our new suites, they are so roomy and comfortable! It is so great to... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The stay was very nice. The breakfast host Mary was very helpful and kind. Mary made sure the food was good and the kids had enough to eat. Farren did a wonderful job having our room clean and ready. I would really recommend staying here.

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TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi David V, Thank you so much for staying with us at the Fairfield Inn & Suites Grand Rapids. We are so thrilled that you had a wonderful stay with us. We are also glad that Mary was able to provide you with a delicious breakfast and outstanding service and that Farren made your room cozy and clean for you.... More

Dayton, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

Mary and ALL OF THE STAFF were very, very accommodating. We were pampered and taken care of in high style. We would recommend this hotel to our friends and when we return we will surely stay here again. Thank you Fairfield Inn Grand Rapids.

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TMIHospitality, Director of Sales at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi Logan Family, Thank you so much for staying with us at the Fairfield Inn & Suites Grand Rapids and for the fantastic review! We are so glad that you chose to stay with us and that you had a great experience. We will be passing along your comments to our staff and we look forward to seeing you the... More

Grosse Pointe, Michigan
1 review
4 of 5 stars Reviewed March 14, 2014

I truly enjoyed my stay at the Grand Rapids Fairfield Inn. The hotel was clean and it smelled good. Most of all, the employees made my stay enjoyable. The Breakfast Lady, "Ms. Mary," was the best. She was friendly and a delight to talk to. She is also a very wise woman. Love her. Oh and I can't forget to... More

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TMIHospitality, Director of Sales at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi Odessa C! Wow! Thank you for the fantastic review! We adore our guests and love to treat them to a fantastic stay with incredible amenities and accommodations! It is so thrilling to see that we did just that, and that so many of our employees made an impression on you! We can't wait to see you again when your... More

Saint Joseph, Michigan
1 review
5 of 5 stars Reviewed March 12, 2014

We stayed at this hotel (family of 4) over the first weekend in March for a swim meet. The hotel staff were extremely cheerful and helpful. Room was exceptionally clean and beds were very comfortable. The lobby was recently renovated and very modern looking. Breakfast was hot, fresh, and tended too promptly. All staff greeted us with smiles and were... More

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TMIHospitality, Director of Sales at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi CathyO44, Thank you so much for your review of our Fairfield Inn & Suites Grand Rapids. We are thrilled that you had such a wonderful stay with us and that you loved all the changes that our renovation brought. We hope to see you again soon! Warm regards, Cassaundra Hickok Director of Sales More

Birmingham, Michigan
1 review
5 of 5 stars Reviewed February 19, 2014

We stay at this hotel two or three times a year when attending swim meets in the area. The property is conveniently-located, is always well-maintained and the staff is very friendly and attentive to their guests' needs. On this trip, many of our team's families spent their first night in another hotel, but -- after a few "surprises" -- switched... More

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TMIHospitality, Director of Sales at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi DAL390, Thank you so much for the great review! We love having you and your swim team stay with us when you are competing in the area. We strive to provide outstanding accommodations and extraordinary service to all of our guests, and we are thrilled that we did exactly that for you. While we are disheartened to hear about... More

detroit
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2014

Stayed at this hotel for three days and everything exceeded my expectations. Room, lobby, hallway and parking lot were all very clean and seemed well kept. Every member of the staff I came in contact with always greeted me with a smile and made me feel welcome. The staff at this hotel really makes the difference!

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TMIHospitality, Director of Sales at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi Gtp021, Thank you for your great review! We are so pleased that you enjoyed your stay with us! We love our newly renovated hotel, and are so glad that we could share it with you! We believe that customer service is one of the most important things to making a guest's stay wonderful! We can't wait to share your... More

Arlington, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed February 13, 2014

I travel all the time for work am I have experienced all types of people, from the very friendly to down right nasty, I must say the staff here were EXCELLENT, I truly felt like the things that mattered to me, mattered to them. Thank you Fairfield Staff for a wonderful experience and excellent customer service.

Was this review helpful? Yes
TMIHospitality, Director of Sales at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi Marilyn D, Thank you so much for the fantastic review!! We are so thrilled that you enjoyed your stay with us and found our staff to be helpful and friendly! We strive to provide exceptional customer service and accommodations and are so pleased that we did just that! We look forward to seeing you again when your are in... More

Macomb, Michigan
1 review
5 of 5 stars Reviewed February 12, 2014

I called for a last minute rate and they were VERY accommodating! Matt was awesome!!! The hotel is superb! Freshly renovated and Matt was EXTREMELY nice! I will use this hotel every time I am back in town.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Hi Patrick D, Thank you for your lovely review! We are so thrilled that we were able to accommodate your last minute reservation! We absolutely love our newly renovated property and added amenities and are so pleased that you do too. Thank you again for your nice comments, we will be sure to pass them along to the staff. We... More

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Additional Information about Fairfield Inn & Suites Grand Rapids

Also Known As:
Fairfield Inn Grand Rapids Hotel
Fairfield Inn Grand Rapids Hotel Grand Rapids
Fairfield Inn Grand Rapids
Fairfield Grand Rapids
Grand Rapids Fairfield Inn
Grand Rapids Fairfield
Address: 3930 Stahl Drive SE, Grand Rapids, MI 49546
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Grand Rapids
#17 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Grand Rapids 2.5*
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