We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Grand Rapids

2.5 of 5 3930 Stahl Drive SE, Grand Rapids, MI 49546
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Fairfield Inn & Suites Grand Rapids
Professional photos View all
Browse nearby
Fairfield Inn & Suites Grand Rapids
Fairfield Inn & Suites Grand Rapids
Fairfield Inn & Suites Grand Rapids
Write a Review

79 reviews from our community

Traveler rating
    27
    27
    21
    4
    0
See reviews for
21
11
7
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (21)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (21)
All months
Holly, Michigan
Top Contributor
64 reviews 64 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Service at this hotel was exceptionally friendly, helpful, customer focused, in many areas....the pool, the breakfast room, front desk, housekeeping.... The hotel has been renovated in the last few years, so the pool area and breakfast room look very nice, and the carpet is still new and clean. On Valentine's day the breakfast room Lady made heart shaped pancakes for... More 

Was this review helpful? Yes
London, Canada
Top Contributor
313 reviews 313 reviews
77 hotel reviews
201 helpful votes 201 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lobby was very nice. Typical of a Fairfield. Rooms are getting old. My room had a smell to it. One disappointing items was the lack of coffee in lobby early morning. Most Fairfield that I have stayed have coffee in lobby early morning. This one did not and I had to buy one. Too bad as I had already checked... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Dear Dan459us, Thank you for your review of the Fairfield Inn & Suites Grand Rapids. Our hotel was renovated just over a year ago so I'm sorry to hear that our rooms did not meet your expectations. I'm also sorry that there wasn't coffee available in the lobby. This is not the norm for our hotel, and I have addressed... More 

Shipshewana, Indiana
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2015

The staff was wonderful and patient with a hotel full of cheerleaders and cheer parents. Rooms were very clean, the pool was a wonderful way to relax after all the stress of the day, and breakfast was wonderful

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 18, 2015

When I called the hotel I was told no availability. I told the front desk clerk there were rooms available online, she attributed the discrepancy to "the system." I hung-up and booked a room online & arrived minutes later and checked in without an issue. We went to the pool shortly after 10 pm. They have a policy that the... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Dear Shellarella – Thank you for reviewing your recent stay at the Fairfield Inn Grand Rapids. I sincerely apologize for the issues you experienced while booking your reservation. I want to assure you I have addressed your concerns with the front desk staff to ensure situations like yours don’t occur in the future. I hope you will allow us another... More 

Mishawaka, Indiana
Top Contributor
179 reviews 179 reviews
34 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 16, 2014

Had a very good 2 night stay here. Good location, nice pool, nice fitness center. Excellent breakfast attended by a very sweet lady....Comfy beds, nice size room. Great staff. Highly recommended at a pretty good price for this quality.

Was this review helpful? Yes
Petoskey, Michigan
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 9, 2014 via mobile

Customer service is exceptional. Location is near everything you need. Breakfast was standard with the exception of cut up fresh fruit - a rare and awesome surprise! Was on the first floor and even though it was a full house heard very little to no noise while in my room. Overall great all the way around.

Was this review helpful? Yes
Indianapolis, Indiana, USA
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 20, 2014

We stayed here while visiting a local a college near by with our daughter. This hotel is really nice, very clean and the rooms were great. We had a king suite that was very roomy and suited our needs perfectly. The hotel staff during check-in, The Best! They were very friendly and extremely helpful when asking about area entertainment and... More 

Was this review helpful? Yes
Toledo, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed at the Fairfield for an Art Prize weekend. The property was clean and nice. The room was nicely appointed and the bed comfortable. There was a refrigerator and complimentary water. The staff was very good, especially those working the breakfast area. The coffee and food was maintained extremely well even though it was a busy weekend, The eating... More 

Was this review helpful? Yes
naperville, illinois
Top Contributor
57 reviews 57 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 29, 2014

My husband and I stayed here for a quick overnight on a weekend. The lobby was clean and welcoming. The front desk staff very helpful with directions for us and for our Saturday night dinner in downtown Grand Rapids. (That was most helpful since it was the first weekend of Art Prize!) Our room was a queen, bar size refrigerator... More 

Was this review helpful? Yes
Houston, Texas
Top Contributor
105 reviews 105 reviews
75 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed September 20, 2014

However the rate was super great. They didn't have a microwave. I really don't know what to say good about it O. It's near restaurants and shopping. The breakfast was just about the same for this grade of hotel. I would return if my rate stayed the same I think it was like $50 or something.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Grand Rapids, responded to this review

Dear Killin You K, Thank you for your review of our hotel. I'm glad that you enjoyed our location and that you were able to book a great rate. We pride ourselves on delivering an exceptional experience for our guests, and I'm very sorry that we came up short. Please know that our King Studios do have both a fridge... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Fairfield Inn & Suites Grand Rapids? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Grand Rapids

Address: 3930 Stahl Drive SE, Grand Rapids, MI 49546
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Grand Rapids 2.5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, EasyToBook, Orbitz, Despegar.com, Marriott, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Fairfield Inn & Suites Grand Rapids reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Grand Rapids Hotel Grand Rapids
Fairfield Grand Rapids
Grand Rapids Fairfield Inn
Hotel Style:
#8 Family Hotel in Grand Rapids
#21 Business Hotel in Grand Rapids

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
0:48
Videos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay