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All 52 Grand Rapids hotels

Best Inn Grand Rapids

35 28th Street Southwest, Grand Rapids, MI 49548 (Formerly Knights Inn)
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Ranked #44 of 52 hotels in Grand Rapids
  • Reviews (16)
  • Photos (4)
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16 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Grant, Michigan
2 reviews
1 of 5 stars Reviewed February 23, 2014

I coach a high school bowling team and made reservations here,....BIG MISTAKE!!!!! First, I spoke to them on the phone to make sure they had an indoor pool, which they replied that they did. When me and my girls got there, the lobby was nasty along with the desk clerk. Then he proceeded to tell me there was no indoor... More

Was this review helpful? Yes
Grand Rapids, Michigan
1 review
4 of 5 stars Reviewed February 3, 2014

I't has a great location here in grand rapids its close to anything you may need or find. The staff is VERY friendly & polite. The rooms are at a great price for the money. I'v lived here in grand rapids for years & I'ts the best place to stay for the price.Every room comes with a microwave and mini... More

Was this review helpful? Yes
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed January 24, 2014

I stayed at this location quit a few times and seen no evidence of bugs or shady people . The rooms were clean and cheap and the staff was knowledgeable and nice they also have free breakfast and coffee. Would come back if needed to.

Was this review helpful? Yes
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 26, 2013

Staff seemed friendly but so obvious the owners do not care to take care of this place. The place looks nothing like the photos. ( they must have been taken 20 years ago ) The lawn is mostly dead grass with weeds. Tub facets rusted and leaking, so filthy I wouldn't even shower in it. Carpets stained and smelly. Bed... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 3, 2013 via mobile

Worst hotel experience of my life! Dirty room, blood stains, bed bugs, and things falling apart. Shady people around the building, which explains all the police activity. The rudest hotel staff, and hidden fees.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 17, 2013 via mobile

Was working night shift and didnt want to drive the 2 hours home to sleep and the place was 2 blocks from the job and I was beat after working 12hrs. I thought about getting the cheap weekly rate but after walking in I quickly changed my mind and just got one day. I was exhausted so I went to... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2012 via mobile

When I first got to the room I wondered why plastic on the mattress to my horror I was to find out because of their bedbug problem. Yes its inexpensive but yet way to expensive for what it is. I lifted up the phone receiver and it was so dirty! Hairs and dirt all over it. It looked like it... More

Was this review helpful? Yes 2
5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed September 22, 2012 via mobile

This hotel is cheap and is not what people are saying they've cleaned it up a lot I did not have any problems I found it to be clean and the employees were very nice and helpful !!!!!will definatley come back if need too

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 27, 2011 via mobile

Paid for a week and couldn't wait to leave. To start off I experienced horrible customer service ever. They advertise one price, but have hidden fees that they don't tell you about. The outside was worn down with hookers and dealers soliciting you. Upon entering the room it had no carpet, blood on the shower curtain and huge blood stain... More

Was this review helpful? Yes 1
Springport, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 20, 2011

We wanted a nice day out to relax. When we got there, there was numerous shady looking people just standing and lurking around the hotel and in the halls. First the outside of the building is nasty to begin with, the paint is chipping away and the roof looks like it is about to fall in. The inside is much... More

Was this review helpful? Yes 2
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Additional Information about Best Inn Grand Rapids

Address: 35 28th Street Southwest, Grand Rapids, MI 49548 (Formerly Knights Inn)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
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Also Known As:
Grand Rapids Best Inn

4 photos of this hotel

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Room/suite (3)
Hotel & grounds (1)
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Free Parking Swimming Pool Wheelchair access
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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