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All 51 Grand Rapids hotels

Holiday Inn Express Grand Rapids-North

2.5 of 5 Hotel   |   358 River Ridge Drive NW, Grand Rapids, MI 49544
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Ranked #24 of 51 Hotels in Grand Rapids
A recent review
3 of 5 stars reviewed 1 week ago
youcan2 Lawrenceville, GA
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78 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawrenceville, GA
Top Contributor
73 reviews 73 reviews
62 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is one of the nicer Holiday Inn Express hotels I have stayed at. The staff did an excellent job. The fitness center is well equipped, but the room was too cold. I asked the front desk to address this, but they did nothing. The rooms are adequate with comfortable beds. The sound proofing in the rooms is not... More

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Dear Valued Guest, Thank you for taking a brief moment to share your experience with us at the Holiday Inn Express & Suites Grand Rapids - North. We are pleased to know you were able to enjoy our amenities here, but saddened to hear that your stay was disturbed by other guests in the building. We are sincerely sorry for... More

2 reviews
5 of 5 stars Reviewed 1 week ago

My crew and I showed up to the Holiday Inn Express a day early. Nicole and Katie found us a room for 2 days that would fit 3 guys even know they where booked with a wedding and sporting events. Nicole and Katie where so helpful and friendly during the whole check in even when the front desk got busy... More

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hello Bob G, Our Holiday Inn Express & Suites team is so appreciative of your kind words about our wonderful staff members! Sharing your feedback with Katie, Nicole, and the rest of our team was great affirmation to us all of why we love to serve our guests each and every day! Thank you so very much for recognizing them,... More

Petoskey, Michigan, United States
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good Water Pressure in the shower, all drains worked. King Bed was comfortable and the best part of a HIE breakfast is the cinnamon rolls! Climate Control was one of the better ones where you can run the fan on constant for a little bit of background noise when sleeping. Lots of shopping right near by.

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hi Mark T! Your feedback regarding your recent stay with us is greatly valued and appreciated. Thank you so much for taking a brief moment to speak upon all of our great amenities that our hotel has to offer! We hope for a return visit soon next time your travels bring you to the Grand Rapids area so you can... More

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed here for 3 amazing nights. The hotel well very clean, the staff very friendly and helpful, our room was perfect. Very comfortable beds, great water pressure on the shower, and very spacious. We didnt want to leave! We spent time in both the spa and pool and enjoyed them both! The breakfast had a great... More

Was this review helpful? Yes
Cameron W, Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hello Autumn D! Thank you so very much for staying with us at the Holiday Inn Express & Suites Grand Rapids - North during your recent visit in town! Our team is so pleased to hear how much you were able to enjoy all of our great amenities including our wonderful staff members! We are glad to know you maximized... More

Midland, Michigan
Top Contributor
52 reviews 52 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 12, 2014

We were in the area for a conference and stayed at the HI Express. Having stayed here before, I knew what to expect. However, all of the employees were incredibly friendly - even more so than my previous visit. The clerks checking me in, and checking out, were friendly and caring. I had a pleasant conversation with the employee in... More

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hi DianeC23! Thank you for choosing our Holiday Inn Express & Suites Grand Rapids-North hotel for your return visit to the area! We hope you enjoyed your conference here in town and are humbled to read your thoughtful remarks about our outstanding and friendly team members here! We truly appreciate getting to know each and every guest as much as... More

Saginaw, Michigan
1 review
5 of 5 stars Reviewed October 10, 2014

I had to travel to GR for work, and booked this hotel simply because there was a room available at the last minute and it was pretty close to downtown. My husband and I were both pleasantly surprised with the facilities and had a great stay. Our room had lots of space, and the bed was super comfortable. The gym... More

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hi Kristy P! It is our staff's daily goal here to exceed our guests' expectations while staying at the Holiday Inn Express & Suites Grand Rapids-North property, and we are just overjoyed to hear how great your stay was with us! Our team is so appreciative of your feedback, and truly thank you for taking a brief moment to share... More

Brunswick, Ohio
1 review
5 of 5 stars Reviewed October 5, 2014

This hotel was immaculate! The room was spacious, beautifully furnished, and comfortable. The staff was helpful and cheery. The location is scenic and safe, with many restaurants, stores, and even a movie theater in the immediate area.

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hello denisel4282014! Thank you so very much for your kind remarks regarding your stay with us at the Holiday Inn Express & Suites Grand Rapids-North property! Our team takes great pride in their daily work to make our hotel one of the best options in the area, and we are all thrilled to know how much you were able to... More

south bend
Contributor
20 reviews 20 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 16, 2014

First trip to GR. Nice little city with a big city feel. Lots of neat little places. If you like beer this is a must place to visit. Tons of breweries to visit. Hotel selection was based on price and distance from downtown. The distance per the information provided said 3 miles from downtown. It actually was more like 7.... More

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Lindsay M, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Babylou 21, Thank you kindly for taking the time to write a review regarding your recent stay with us in Walker! I do apologize in regards to the fact that we do not offer a shuttle service, but the Grand Rapids taxi services are always quick and efficient. We recently had a complete renovation at our property, as you had... More

Columbus, Ohio
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2014 via mobile

Stayed for two days on a weekend getaway. The hotel is very clean and has all the modern amenities. The beds are very comfortable, the rooms have plenty of space. The staff was very friendly and helpful the entire stay. It has an indoor pool with and outdoor patio and a hot tub. It was very relaxing. We plan on... More

Was this review helpful? Yes
Lindsay M, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Bestreview713, We are excited to hear that you enjoyed your stay with us in Walker, MI. We pride ourselves in offering superior service and accommodations. We would love it if you stopped by again in the future on your next vacation and maybe get to spend more than a night in our beautiful city. Again, thank you for choosing the... More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

The hotel exceeded my picky needs as we stayed for 4 days with 3 teenagers for a tennis tournament. The room was spacious enough for 5. Before we arrived, I spoke to the front desk lady and she arranged for a handicapped suite and it was comfortable for all of us. The entire hotel is clean and updated. I appreciate... More

Was this review helpful? Yes
Lindsay M, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Dear Family Plans, Thank you for choosing our hotel when your recent travels brought you to the Grand Rapids area! Our breakfast is definitely one of a kind and our large outdoor pool patio is something to experience. Thank you again for staying with us. We hope to see you again in the near future! Lindsay M General Manager More

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Additional Information about Holiday Inn Express Grand Rapids-North

Address: 358 River Ridge Drive NW, Grand Rapids, MI 49544
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grand Rapids-North 2.5*
Number of rooms: 94
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Also Known As:
Holiday Inn Express Grand Rapids North Hotel Grand Rapids
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn

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