We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Grand Rapids-North

Hotel website
Hotel deals
358 River Ridge Drive NW, Grand Rapids, MI 49544
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Grand Rapids-North
Professional photos View all
Browse nearby
Holiday Inn Express Grand Rapids-North
Add Photo Write a Review

87 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    39
    28
    11
    7
    2
See reviews for
26
16
6
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (21)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (11)
All months
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in town for a one night visit. The location of this hotel was located in an area with plenty of shops and restaurants. It was a quick girls, sports visit, but would return again in the future. Staff was friendly and helpful. Nice, safe location. Thanks for the hospitality

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Thank you so much for sharing your experience with us at our Holiday Inn Express! We greatly appreciate your feedback and are so happy to hear that you enjoyed your girls night in Grand Rapids! We would love to have you back for another weekend getaway to enjoy all of the wonderful things our city has to offer! More 

Halton Hills, Canada
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

We were booked into the Holiday Inn Express Grand Rapids North overnight on a business trip. After a long drive from Toronto with a meeting in Detroit, we finally arrived. The hotel is situated near a mall so it is walking distance to some stores and restaurants. Check in was easy and the front desk staff very pleasant and helpful.... More 

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Thank you for selecting our Holiday Inn Express & Suites during your travels to the Grand Rapids area! It was our pleasure to have you stay with us, and our team is very appreciative of your kind words regarding your enjoyable time here with us! Guest feedback is highly valued by all of our team members here as it is... More 

Romulus, Michigan
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 4, 2015

I am a corporate travel agent who spends many weekends in hotels as part of my job and with family for traveling sports. The entire staff was friendly, accommodating and made sure the needs of their guests were satisfied, including personable front desk hosts, happy breakfast service ladies and the quick, friendly and efficient working housekeepers. Rooms were clean and... More 

Was this review helpful? Yes
Cameron W, Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Thank you so much for taking a moment to share your thoughts and experience with us while staying at the Holiday Inn Express Grand Rapids - North! Your feedback is such a valuable tool for us to utilize and share in order to ensure top notch quality standards and customer service are achieved by our team members! Our staff loves... More 

Fishers, Indiana
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 25, 2015

Nice hotel with an excellent staff. Large family all stayed in hotel for a wedding. They allowed us to enjoy the restaurant area while we all caught up. Clean rooms with good breakfast service. Again, the staff was very accommodating.

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Thank you choosing the Holiday Inn Express & Suites Grand Rapids - North for your recent hotel accommodations! We are thrilled to hear how enjoyable your stay was with family members, as we know how valuable that time is to enjoy. We hope for a return visit next time you are in the Grand rapids area! More 

Davison, MI
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 15, 2015

We just returned from a weekend getaway in Grand Rapids. We were in town for the Shrine Circus as guests of the Shrine. We had no problem getting checked into our room although when we originally called we mentioned we were coming with another family and wanted adjoining rooms or rooms next to each other. At the time we booked,... More 

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Thank you for your response regarding your recent stay with us. We highly value guest feedback and daily utilize all comments to better serve the needs of our appreciated guests. Our team is pleased to hear you enjoyed your visit here and look forward to another stay in the near future! More 

Dallas, TX
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 3, 2015

Nice hotel. New. Clean. Great staff. Walls are so thin I can literally hear every word the person in the next word is saying. Not just that Peanuts comics "mwah mwah mwah", I am talking every word. Clearly. It's a shame as it is really a nice hotel otherwise.

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hello davidlc3, Thank you for taking a moment to share your feedback with us regarding your stay at our hotel in the Grand Rapids area. Your opinions are greatly valued and appreciated, as they provide us opportunities to better serve our future guests! I am sincerely sorry to hear that your stay was disturbed by noise coming from surrounding guests.... More 

Jacksonville, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 4, 2014

Loved staying here! New, clean, welcoming, and warm. Very well layed out rooms. The staff went above and beyond to meet our needs. We arrived in the wee hours of the morning and didn't make it to breakfast and they kindly offered help, getting cereal and milk out for the kids- especially helpful since it was a holiday with very... More 

Was this review helpful? Yes 1
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hi middB! Your thoughtful feedback regarding your recent stay with us in Grand Rapids, Michigan means so much to our team members here! Our staff loves to hear guest comments each morning to start their day off right, and your words truly made us all smile! Thank you for taking a brief moment to share your experience with us, and... More 

Platteville, Wisconsin
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 30, 2014

We checked in about 1 am in the midst of a long holiday weekend drive. The front desk person was amazingly nice and helpful. I missed her name because of road brain fog, but she was absolutely wonderful. Even looked up the weather for our trip the next day while we unloaded the car. The room was extremely well appointed,... More 

Was this review helpful? Yes 1
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hi LivelyLaura! It was such a pleasure to have you stay with us at the Holiday Inn Express & Suites Grand Rapids - North! Our staff was thrilled to hear how much you enjoyed your stay with us and were able to utilize all of our wonderful, complimentary amenities! We truly do have a fantastic staff here, as each and... More 

1 review
5 of 5 stars Reviewed November 27, 2014

Nicole is the best concierge/desk clerk/staff that we have ever experienced on our hotel stays in any city. She went out of her way to make sure that we were satisfied with every aspect of our stay here at Holiday Inn Grabd Rapids North! In a word, Nicole is AWESOME!. She is definetly management material!

Was this review helpful? Yes
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Hello Joelwmssr! Thank you so very much for taking a brief moment to recognize our wonderful employee, Nicole! Our team here feels extremely fortunate to have her with us, as she is a great asset to our wonderful staff at the Holiday Inn Express! We all would love to have you back sometime soon next time your travels bring you... More 

Lawrenceville, GA
Level Contributor
86 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed November 14, 2014

The hotel is one of the nicer Holiday Inn Express hotels I have stayed at. The staff did an excellent job. The fitness center is well equipped, but the room was too cold. I asked the front desk to address this, but they did nothing. The rooms are adequate with comfortable beds. The sound proofing in the rooms is not... More 

Was this review helpful? Yes 1
Cameron W, General Manager at Holiday Inn Express Grand Rapids-North, responded to this review

Dear Valued Guest, Thank you for taking a brief moment to share your experience with us at the Holiday Inn Express & Suites Grand Rapids - North. We are pleased to know you were able to enjoy our amenities here, but saddened to hear that your stay was disturbed by other guests in the building. We are sincerely sorry for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (3)
Viewed
Room/suite (11)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Other (6)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay