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All 52 Grand Rapids hotels

Holiday Inn Express Grand Rapids North

2.5 of 5 Hotel   |   358 River Ridge Dr. NW, Grand Rapids, MI 49544
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Ranked #30 of 52 hotels in Grand Rapids
A recent review
5 of 5 stars reviewed 3 weeks ago
Familyplans
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  • Reviews (68)
  • Photos (26)
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68 people have reviewed this hotel

Traveler rating
    28
    22
    9
    7
    2
See reviews for
21
13
6
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel exceeded my picky needs as we stayed for 4 days with 3 teenagers for a tennis tournament. The room was spacious enough for 5. Before we arrived, I spoke to the front desk lady and she arranged for a handicapped suite and it was comfortable for all of us. The entire hotel is clean and updated. I appreciate... More

Was this review helpful? Yes
Lindsay M, General Manager at Holiday Inn Express Grand Rapids North, responded to this review

Dear Family Plans, Thank you for choosing our hotel when your recent travels brought you to the Grand Rapids area! Our breakfast is definitely one of a kind and our large outdoor pool patio is something to experience. Thank you again for staying with us. We hope to see you again in the near future! Lindsay M General Manager More

Commerce, MI
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came into town for a birthday party and stayed Saturday night. The hotel is nice and clean, and the staff was very curteous and friendly. Swam in the pool, and it was good for a quick dip in the morning. Didn't spend a whole lot of time in the pool. Just a quick dip to shake the cobwebs out of... More

Was this review helpful? Yes 1
Lindsay M, General Manager at Holiday Inn Express Grand Rapids North, responded to this review

Chris, Thank you for taking a moment to write about your stay at our hotel in Grand Rapids! Our pool area is definitely one of a kind, as well as our brand new breakfast offerings. I am delighted that you enjoyed your stay this past weekend! We look forward to seeing you the next time you are in the Grand... More

Champaign-Urbana, Illinois
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 20, 2014

The hotel is beautiful and located at very good location, target and lots of restaurants is just 10 min walk distance. the staff is great and willing to help. The room is big and very clean and the bed is super comfortable. But the sound proofing is super poor. Our room have a connecting door with next room and we... More

Was this review helpful? Yes 1
Lindsay M, General Manager at Holiday Inn Express Grand Rapids North, responded to this review

Micro-Young, Thank you for taking the time to write about your recent stay with us in Walker! We are delighted that your stay was enjoyable, but I do apologize about the noisy evening you had encountered. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing... More

Erie, Michigan, United States
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 6, 2014

My elderly parents, teenage sons and I stayed here for one night. It is a beautiful hotel and the price was very reasonable for July 4, 2014. However I spent many minutes on the phone with both Holiday Inn 800 Reservations and the hotel in Walker directly (3 way call) making it very clear I needed a "handicapped" room for... More

Was this review helpful? Yes
Lindsay M, General Manager at Holiday Inn Express Grand Rapids North, responded to this review

Kaxel, Thank you for taking the time to write about your stay with us in Walker this past weekend. I do apologize for the issues and inconveniences you experienced during your stay. I will be looking into why the specific room time you had requested and were promised was not granted at your arrival. Once again, I am very sorry... More

Gaylord, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 5, 2014

Just spent one night here on our way to Michigan adventure so we liked that we didn't have to check out til noon. Kids liked the pool, they even have stuff at the pool for the kids to play with. Breakfast was also good loved the cinnamon rolls.

Was this review helpful? Yes
Lindsay M, General Manager at Holiday Inn Express Grand Rapids North, responded to this review

Debbie, Thank you kindly for taking the time to write a review regarding your stay with us in Walker over the holiday weekend! We hope to see you again in the near future and I promise you that the cinnamon rolls are always stocked and plentiful! Thank you again for choosing the Holiday Inn Express and Suites in Grand Rapids... More

La Crosse, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

We spent 3 days at this hotel for a quick family vacation to Michigan for the first time. The room was clean, sheets were clean, flat screen, soft bed, fridge and hotel staff were courteous and helpful. A big shout out to Emily at the Holiday Inn! She was EXTREMELY helpful and gave us wonderful tips on places to go... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 2, 2014

I just returned from a 2-night stay at the Holiday Inn Express Grand Rapids North and was very pleased with the value, cleanliness, and amenities.The continental breakfast was excellent as well; and served in a comfortable and spacious room.

Was this review helpful? Yes
USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

Stayed at this hotel for one night while on vacation passing through that area. The hotel is actually in Walker, MI, as part of the suburbs of Grand Rapids. The hotel location is within walking distance to shopping, eating, and theaters. The staff, rooms, and breakfast were outstanding. We enjoyed our stay here.

Was this review helpful? Yes
Joshua W, General Manager at Holiday Inn Express Grand Rapids North, responded to this review

DeputyDawg46, We are excited to here that you enjoyed your stay with us in Walker, MI. We pride ourselves in offering superior service and accommodations. We would love it if you stopped by again in the future on your next vacation and maybe get to spend more than a night in our beautiful city. Again, thank you for choosing the... More

Mount Morris, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2014

The Staff were absolutely phenomenal especially the General Manager, Monica. I have never experienced such efficient checking in. I am a disabled traveler & my special needs requests were respected & immediately seen to. During my three day stay the Staff consistently displayed courtesouness, kindness & cheerfulness. They readily answered any of my questions & went out of their way... More

Was this review helpful? Yes
Joshua W, Manager at Holiday Inn Express Grand Rapids North, responded to this review

Ron L, Thank you, for the amazing review! We pride ourselves on providing amazing customer service to all of our guests. We are excited you enjoyed your stay and the service that we provided. We look forward to seeing you again in the future! At your service, Joshua W. More

Grand Rapids, Michigan
1 review
2 of 5 stars Reviewed April 15, 2014

I had rented two rooms paid and a few days later was sent a letter with a detailed bill of additional charges! When I complained to to Holiday Inn customer service they more or less said they are allowed to do that without informing me first don't like it file a complaint to you bank which I am! Would never... More

Was this review helpful? Yes
Andrew W, General Manager at Holiday Inn Express Grand Rapids North, responded to this review

Hello JllinGR, Thank you for staying with us. If you feel as though you were incorrectly billed for your stay I would encourage you to contact me directly via email at Andrew.white@hiegrandrapidsnorth.com or telephone - 616-647-4100. I would be more than happy to assist you. Thank you, More

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Additional Information about Holiday Inn Express Grand Rapids North

Address: 358 River Ridge Dr. NW, Grand Rapids, MI 49544
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grand Rapids North 2.5*
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Also Known As:
Holiday Inn Express Grand Rapids North Hotel Grand Rapids
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn

26 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
To see a virtual tour of this hotel: click here Welcome to the Holiday Inn Express Hotel & Suites Grand Rapids North Walker. You ll find comfort and modern luxury at one of the most convenient locations in Grand Rapids. Contemporary hospitality and Grand Rapids excitement are waiting for you. We are conveniently located less than 5 minutes from Downtown Grand Rapids, DeVos Place Convention Center and the Van Andel Arena. We are an easy 10 minute commute to many businesses in and around the Grand Rapids Area, including Spectrum Health, DeVos Children s Hospital and St. Mary s Hospital. Coming by plane? We are 15 minutes from Gerald R. Ford International Airport. Unwind at our many attractions within minutes of the hotel Gerald R. Ford Museum, Grand Rapids Public Museum, Grand Rapids Art Museum, Frederick Meijer Gardens, West Michigan White Caps Baseball, DeltaPlex and Berlin Raceway. We are minutes from the beautiful beaches of Lake Michigan and Michigan s Adventure. Come experience one of the finest hotels on Michigan's West Coast! We re here, ready with all you need to make your trip to Grand Rapids a success. We re the Holiday Inn Express Grand Rapids North! ... more   less 
Number of rooms
94

Questions & Answers

Questions? Get answers from Holiday Inn Express Grand Rapids North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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