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Clarion Inn & Suites Airport

3.0 of 5
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4981 28th Street SE, Grand Rapids, MI 49512
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1 room 1 adult
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158 Reviews from our TripAdvisor Community

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Laurens, South Carolina
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Name/location=Clarion, Grand Rapids, MI Staff=Nice and very helpful Elevator= (A) Clean and high end appearance Room= Clean and upscale came with Fridge=College size with freezer Wi-Fi=(B) Good connection at 54 (-52dBm) Room was #231 And was high end but needs more light as it is a very dimly lit room Tv-Nice and good size but didn't measure Bed=(B) Clean, good... More 

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Thank Mazdaman7Q
Troy, Michigan
Level Contributor
269 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed December 11, 2015

This is a nice clean and convenient Clarion on 28th St. It is near I 96 and Grand Rapids Gerald Ford International Airport. I have stayed at many Clarions and other Choice hotels with great results. This one was acceptable in convenience, value, cleanliness, quiet and location. Couple of issues I noticed. Wifi was slower than normal (maybe because the... More 

Helpful?
Thank Jim M
custer, MI
Level Contributor
200 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed October 25, 2015

I would expect a Clarion would be one of the higher up of the Choice hotels but this one didn't hit the mark. The beds were decent, the breakfast was decent also, the staff was decent too. You would expect all of that. The rooms seams dated and that's why I can only give this hotel a very good mark.

Helpful?
Thank Douglas H
Level Contributor
123 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed September 27, 2015 via mobile

This place is not bad but it is not good. Carpets are a little worn and dirty, the bathrooms need to be redone, and it is generally showing it's age. However this draft is friendly and helpful and the location is excellent. But if you are expecting the Ritz Carlton this is not the hotel for you but it doesn't... More 

Helpful?
Thank Keith M
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for responding. We try are best and we always like people to be satisfied. We are redoing the hotel in the winter so next year she should be newer!! Have a great day!! More 

Ohio
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 17, 2015

The location of this hotel is excellent for many reasons but the hotel itself is old and in disrepair. As noted by another, exterior door left unlocked; bathrooms have no ventilation so if one takes a shower, glass is steamed up for 20 minutes. Inadequate lighting, electrical outlets and very worn carpeting. The coverlets and blankets did not appear clean.... More 

Helpful?
Thank TravelerX2Ohio
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Good Morning, Thank you for writing this review. I apologize that your stay was not great. On the other side I will mention we are in the process of redoing are beds and also our rooms this winter. Please give us another try. Thank You More 

Wilton Manors, Florida
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 29, 2015

We stayed at this Clarion near the Grand Rapids airport for one night due to an early morning flight out the next morning. The hotel has a shuttle that runs frequently beginning at 4am; the trip took no more than 10 minutes. The shuttle van driver was very pleasant. The hotel was suitable for one night, but would not be... More 

Helpful?
Thank HMS46
1 review
3 of 5 stars Reviewed August 20, 2015 via mobile

Security issues, side door of hotel was broken any or any thing could have walked in ,that was my only concern. Besides my wife is around 5 feet 2 in height she had to almost jump into bed, some beds are too tall.

Helpful?
Thank HTOWN w
Little Rock, Arkansas
Level Contributor
212 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

Located next to the GRR airport it's a very good choice. Free breakfast and shuttle to/from airport. Nice hotel. Recommend for families too. Room plenty big and beds comfortable. Bathroom good size for inexpensive hotel. Staff very sccomodating

Helpful?
Thank Jon M
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for your comments. The door is fixed!! The beds are comfortable but they are high. Next time ask for me (Debbie) and I will accommodate the height!! Thank You More 

Orlando, Florida
Level Contributor
95 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed August 6, 2015

I booked a room for a week through priceline. The rooms are a little dated, but clean. I had a fridge/micro in room. There was a small fee for my dogs to stay. Area is kind of in a business park, so there is room to walk your dog. They have guest laundry and also a fitness center. The fitness... More 

Helpful?
Thank birdiegirl84
Edmore
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 17, 2015 via mobile

We stopped in quite late. Still had one available room just for us. Good clean room with comfy beds for us and our kids. Would definitely go back again. Our kids enjoyed it because they had their own tv to pick what they wanted to watch.

Helpful?
Thank Shannon B
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