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Clarion Inn & Suites Airport

3.0 of 5
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4981 28th Street SE, Grand Rapids, MI 49512
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Clarion Inn & Suites Airport
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Ranked #33 of 48 Hotels in Grand Rapids
A recent review
4 of 5 stars reviewed 6 days ago
MaryJo0424 East Lansing, Michigan
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Lansing, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel staff were super helpful. The room was clean and spacious. King suite included a microwave and refrigerator. The elevator worked great for reaching the second floor with all my things? The building was quiet by 11:00 p.m.

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Mount Pleasant, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We love staying here! Deb at the front desk is friendly and works FOR the guest, not the hotel. The breakfast has a wonderful variety AND they serve a light dinner each night, which is a game-changer. They are pet friendly and clean, which is more than could be said of most hotels. We'll stay here everytime we are in... More 

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Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Than You Jennifer. We are always glad to have you!! More 

nw arkansas
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Listed as a 3 star, it would be better suited as a 1 star. Bathroom leaked, fridge didn't work, room was not very clean, Wifi was very slow, Hot breakfast wasn't worth trying, surely not a 3 star experience

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Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for responding. We are in the process of renovating. Our team takes great pride in our hotel. If their is something I can do for you please contact the hotel. More 

Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 27, 2015

The rooms were huge, a sitting room and a bed room. The suites were amazing. The breakfast was exceptional for what was expected. The red hue of colors was amazing. It was good place for pets with a excepting our Dog. For next time maybe more renovated rooms would be better but other than that it was a amazing stay.

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1 review
1 of 5 stars Reviewed April 10, 2015 via mobile

I stayed here because my flight was delayed until the next day. It is being renovated, which is completely necessary. The carpet and furniture is bad and the doors near my room are super loud when opened and closed--they jar me awake. Wish I would have chosen a different hotel. 😔

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Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed April 7, 2015

We stayed overnight to utilize the park and fly option. We paid extra for this but it saved us from having to pay the exorbitant airport parking fees. The shuttle service was excellent, on time both on departure and arrival. However, We were unable to sleep at all due to the noisy heater that rattled away. The bathroom was less... More 

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1 review
4 of 5 stars Reviewed April 4, 2015

My wife and 2 kids all stayed for the park and fly deal. We had a nicely renovated room with no problems. Airport transfer was timely and took about 5 minutes to get there. Car was parked in a safe area. Only downside was the breakfast started a little late for our flight so was a hardboiled egg and coffee.

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Clawson, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 22, 2015

Stayed last weekend 3/15-3/16 2015. Hotel was very tired! Carpet in room dirty, bed frame seemed broken(everytime I rolled over it creaked), night latch came off in my hand. I remember when this was a Hampton Inn a few years ago and it was great. I made a mistake.I always stay at Choice Hotel properties.

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Michigan
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 22, 2015

As other reviewers have mentioned, the guest service is terrific. However, rooms that have not been renovated are not worth the price. The carpet in my room was worn and dirty. One of the curtains was stuck and would not open. The heater was old (and filthy); even when setting the temperature to "low warm", it blasted hot air, making... More 

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1 review
5 of 5 stars Reviewed March 19, 2015

My husband and I were distress passengers and were having a pretty bad day...to say the least. The airport put us at the Clarion and I couldn't have been more pleased with the service and accommodations we were given. The front staff was very friendly and upbeat, and got us into a room quickly and without any problems. We were... More 

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