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All 52 Grand Rapids hotels

Clarion Inn & Suites Airport

3.0 of 5 Hotel   |   4981 28th Street SE, Grand Rapids, MI 49512
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72%
Ranked #28 of 52 hotels in Grand Rapids
A recent review
5 of 5 stars Reviewed June 8, 2014
David N
  • Overview
  • Reviews (112)
  • Photos (20)
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  • Room tips (25)
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112 people have reviewed this hotel

Traveler rating
    46
    34
    13
    8
    11
See reviews for
21
22
11
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Ann arbor
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I was here with some friends after we were driving home and got stranded because of a rainstorm. This was the only place in town that had a room available. We walked in and it was very outdated, but we figured we could deal with that. When we went to bed we found a blood stain on the comforter, a... More

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Lansing, Michigan
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 9, 2014

You use to be able to park here for 5.00 per day, although it's still advertised as such when we arrived on a tight schedule it's now $7.00 per day. The hilton one block away is $4.99 a day so I suggest you go there, the manager didn't honor the advertised price she claimed it's her new summer rates. No... More

Was this review helpful? Yes
Debbie H, Manager at Clarion Inn & Suites Airport, responded to this review

I am sorry for the miscommunication. I did give you the rate of 5.00 before you left. If there is anything I can do in the future please let us know. Thank You for your time. More

1 review
5 of 5 stars Reviewed June 8, 2014

Debbie and her staff at the Clarion Inn showed great hospitality!!! We will definitely be back on our next trip!! If your away from home and looking for a great place to stay or just fill at home the Clarion's inn and suites the place to be!! -The Nevills

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Traverse City, Michigan
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 6, 2014

We stayed 5/24/14. The room was clean (no bedbugs) and the staff was very personable. The room had a large patch on the ceiling from a previous water leak. The ceiling above the shower in the bathroom was aweful. The sofa cushion had a hole in it, so I ashed my husband to flip it over. The other side of... More

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Livonia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 1, 2014

This is by far the worse hotel stay I have ever had in my entire life. Considering I stay in hotels on average 90 days out of the year for work and have stayed in hotels all across the World that is saying something. When I come to Grand Rapids I usually stay at the Hilton. Unforgettably this weekend due... More

Was this review helpful? Yes 4
Lansing, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2014

My husband and I were very pleased with this hotel overall. The bed was comfortable (especially the pillows...I wanted to sneak one into my suitcase :) ). The audio on the TV seemed a bit off...seemed like it would occasionally get loud. We got a room with a jacuzzi tub and it was perfect except for the drain. The knob... More

Was this review helpful? Yes 1
Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2014 via mobile

We arrived late from a full day of travel, and they allowed us to take a late check-out the following day, so that we would be able to get some rest. Every staff member we came in contact with was friendly and helpful!

Was this review helpful? Yes 2
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Hello, Thank You for your kind words. I am glad you had a good experience and made it home safe! See you next time. More

Lansing, Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2014

The location is great! There are a ton of restaurants very close to choose from. The rooms are clean. Beds are comfortable. The only complaint I really have is the front desk staff could have been a little bit more friendly. Other then that, it was a nice stay.

Was this review helpful? Yes 2
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for your response to our survey. I will take this information to our staff to help us improve. Thank You More

Michigan
Top Contributor
114 reviews 114 reviews
45 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed May 11, 2014

Our room had a toilet which needed the flapper control replaced since it falls off the drain allowing water to escape and the toilet to run. The shower had a curtain and curved rod which was not firmly attached to the wall so the curtain kept "falling' to the center because the curved rod sloped down! the wash cloth "rod"... More

Was this review helpful? Yes
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for taking time to respond to the survey. I will take these comments to the staff as a learning tool. Have a good day! Thank You More

Grand Rapids, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

I have stayed at this location several times when in town working. Since I travel alone, having a place to stay where I feel safe is very important. The staff are all very friendly and helpful. It was great to have a free "hot" breakfast every morning and dinner during the week and fresh coffee or tea 24/7. It is... More

Was this review helpful? Yes 2
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You! More

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Additional Information about Clarion Inn & Suites Airport

Address: 4981 28th Street SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn & Suites Airport 3*
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Also Known As:
Clarion Inn And Suites Airport
Clarion Inn & Suites Airport Hotel Grand Rapids
Grand Rapids Days Inn

20 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Completely renovated in 2009, this Choice hotel is big on value. You’ll love new flat panel 32” TVs in every guestroom along with microwaves and refrigerators. Guestrooms also boast all new furniture, carpeting, bedding, wallpaper, sheets, towels, mattresses, and more. A daily breakfast buffet is complimentary as is an evening reception served Monday - Thursday. Complimentary area shuttle service will take you anywhere within a 3 mile radius. Free wireless Internet and outdoor heated pool. ... more   less 
Number of rooms
107

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