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All 52 Grand Rapids hotels

Hampton Inn Grand Rapids-North

2.5 of 5 Hotel   |   500 Center Drive, Grand Rapids, MI 49544
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Hampton Inn Grand Rapids-North
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72%
Ranked #11 of 52 hotels in Grand Rapids
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
Shannon T Cedar Springs, United States
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125 people have reviewed this hotel

Traveler rating
    54
    36
    25
    7
    3
See reviews for
36
27
4
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Cedar Springs, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean. Pool is not nearly as big as it appears online. Staff very nice however not educated on when people purchase honors weekend. They don't know about the specials you may have purchased online. Makes it uncomfortable. Fitness Center much smaller as well. Hot breakfast not very welcoming, a little crowded.

Review collected in partnership with Hampton

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HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for your business! We did find the Hhonors weekend in which you pay a little extra to receive double points for a 2 night stay as well as a late check out based on availability and have since rolled it out to the staff. Unfortunately, some Hilton Honors promotions aren't always communicated to the property directly and I... More

Chicago
Top Contributor
72 reviews 72 reviews
69 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

PROS: Clean Good location Great lighting Excellent outlets for technology Either newer or remodeled; room was of the newer Hampton Inn design Big, clean bathroom with good Neutrogena amenities Surprisingly quiet considering the close proximity to the highway Close to shopping and dining Decent HVAC that was not loud and kept the room at a good temperature Plenty of parking... More

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HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for taking the time to fill out a review! I really do enjoy the detailed manner in which this was executed and appreciated the kudos. We were remodeled completely in 2010 and enjoy the way Hampton always keeps us ahead of the competition by keeping up with our guest's technology needs. I know I spoke with you personally... More

Winnipeg
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very Nice Property, very well maintained, and the staff were excellent. On check in, the employee checking us in asked if he could print off any restaurant or shopping info for us, asked if there was anything he could help with. During the stay whenever we encountered staff they acknowledged us and asked how we were doing. Room was well... More

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HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for your review. WE are so glad you had a great time! More

Brighton, United Kingdom
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

From England, We stayed here for 7 nights. Hubby working, me shopping! Had a terrace room which was very large and extremely quiet. Great, although chlorine smell was quite strong. Staff all very friendly and helpful. Easy walk to some good shops. House keeping needs a little attention: Dust on shelf in wardrobe made my clean clothes dirty when I... More

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HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for the feedback, I am glad you had a great over all stay. I apologize for some of the issues with the housekeeping staff and will make sure to follow up with them at our next team huddle. As far as cutlery for the suites, we have enviro ware (disposable plates and silverware) that we could have provided... More

Comstock Park, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

After not seeing each other in person for 5 years my friend and I decided to do a "girls-night". We couldn't have asked for a better place for our reunion than this. The staff was above and beyond and just in a word amazing! The lobby was clean and welcoming, the room was wonderful, clean and comfortable and the hot... More

Review collected in partnership with Hampton

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HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for the nice review. I am so happy to hear you had a great time meeting up with an old friend. We look forward to seeing you the next time you are in town! More

Buffalo, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

I just stayed this past weekend with my boyfriends hockey group and it was excellent! working in the hotel business I know how crazy it can be considering they had multiple hockey groups and cheer groups staying with them. I would especially like to give a shout out to cierra..I hope thats how it was spelt, if not I do... More

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HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for your kind review. We are so glad you had a wonderful time at our hotel and we thank you for the business! More

Detroit, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

Very clean, no nonsense great service by happy pleasant staff. Located next to lots and lots of restaurant choices. A bit hard to find as it is in the very back of a busy shopping area. Staff was very helpful and polite. Very efficient check in and check out.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for your nice review! We appreciate the recognition. More

Coloma, United States
1 review
1 of 5 stars Reviewed February 25, 2014

Paid high price for Jacuzzi suite and Jacuzzi wasn't operable. There was nothing that could be done maintenance wasn't there and could be called in. I was told there were not any other Jacuzzi rooms available. Was promised a refund in the morning when manager came in to open safe, that didn't happen either. Was told the following morning that... More

Review collected in partnership with Hampton

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HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you so much for your recent review. I understand that you had some issues that inconvenienced you during your stay and apologize for this. I am very sorry that the Jacuzzi was not working properly while you stayed with us. Our main concern is for the comfort of our guests and I sincerely apologize that we were not able... More

1 review
5 of 5 stars Reviewed February 18, 2014

Located near Alpine an I-65, Hampton Inn GR North allows handy access to GVSU, Perrin Brewery and all the Grand Rapids Downtown brewpubs. Lots of shopping and restaurants very close as well. (Of course this means there is a lot of traffic in the immediate area.) Just a few miles north on Alpine is great running store called the Runnery.... More

Review collected in partnership with Hampton

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HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for a great comments, I am glad your stay was outstanding! I just wanted to do a quick correction for others who might be reading, we are off of Alpine and I-96, just 5 miles NW of downtown if anyone is looking for our location. More

Auburn Hills, United States
1 review
3 of 5 stars Reviewed February 17, 2014

Staff was great and place was very clean. Pool was closed getting work done on it which wasn't disclosed prior to going. Beds were very uncomfortable and seem like they are very old mattresses. Nice size comfortable room aside from the bed.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonGRN, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for your review, I am glad you had a great stay. I apologize for the comfort of the bed and will make sure we personally check it to make sure everything is in place and replace if needed. More

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Additional Information about Hampton Inn Grand Rapids-North

Also Known As:
Hampton Inn Grand Rapids-North Hotel
Hampton Inn Grand Rapids-North Hotel Grand Rapids
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn
Address: 500 Center Drive, Grand Rapids, MI 49544
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Grand Rapids-North 2.5*
Official Description (provided by the hotel):
Admire the view from our Hampton Inn Grand Rapids-North hotel, where our friendly, dedicated team help you make the most of your time in the area. Located near US 131 and 96 expressways, our hilltop hotel provides easy access to Griffins’ hockey games at Van Andel Arena, flower art displays at Frederick Meijer Gardens and beach sands at Lake Michigan’s shoreline. Attend a conference at Devos Convention Center or make a trip to the Gerald R. Ford Presidential Museum & Library. This four-story hotel is 20 miles front Kent County International Airport. Schedule your visit during ArtPrize or state track and volleyball competitions. ... more   less 
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