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Hampton Inn Grand Rapids-North

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500 Center Drive, Grand Rapids, MI 49544
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Hampton Inn Grand Rapids-North
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273 Reviews from our TripAdvisor Community

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Lake Leelanau, Michigan
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in town for a family members heart surgery at Spectrum Hospital. The surgery went very late in the evening, and the hospitality hotel connected to the hospital had no available rooms. The staff at the hotel couldn't have been nicer and worked very hard to find me a room for a reasonable rate. I believe the booking person... More 

Helpful?
Thank LJM417
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear LJM417, We are happy that you chose our property during your time of need. We appreciate the feedback and 5 star review. I am pleased to hear that my staff was able to accommodate you and your needs. Thank you for the suggestion for the water. Hope to see you if you are ever in town again. Yours truly,... More 

Petoskey, United States
1 review
5 of 5 stars Reviewed 1 week ago

Neat clean rooms. All staff were very polite and helpful. Quiet atmosphere. Close to shopping and only a few minutes to downtown GR. I have stayed here about 10 times and they are always great. Would recommend for business or leisure travel to anyone.

Review collected in partnership with Hampton

Helpful?
Thank Erik S
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear Erik S, Thank you for your 5 star review. We appreciate your feedback and are happy that you make us your home away from home. We appreciate the loyalty with us and can't wait to see you next time. Sincerely, Assistant General Manager More 

michigan
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2015

Plain was canceled in Chicago so we had in drive to northern mi. we had no luggage. we were all in shorts and sandals and we were cold coming home to snow . normally we changed into warmer clothing when we got our suet cases I love staying at Hampton inns . we called the Grand Rapids north . the... More 

Helpful?
Thank jhowie
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear jhowie, Thank you for taking your time out to give us a 5-star review. I am so happy to hear that our staff was able to accommodate you and went out of their way to make you feel comfortable. I assure you I will share this review with the staff and especially Val. Hope to see you the next... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 28, 2015 via mobile

Great hotel and friendly staff. Location was convenient. Room was clean, breakfast was tasty. The only confusing thing was the hotel has a lower level below lobby. This is where pool and fitness room is located. Just make sure you take elevator to ground floor if going to deal or breakfast! Great job overall! Thank you!

Helpful?
Thank Mark K
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear Mark K, We appreciate you taking the time out to tell us about your stay with us. I am pleased to hear that you enjoyed your stay and the staff was friendly. Thank you for your 5-star review, hope to see you again soon. Thank you, Assistant General Manager More 

Grand Rapids, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015 via mobile

We just recently stayed in the same hotel while we were in Detroit and we liked it there. So, we booked for one here, in town. No particular reason...but to escape for a night without a hefty price tag. We were going to go out to eat (since there are so many restaraunts to choose from,right near the hotel);but we... More 

Helpful?
Thank Buip
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear Buip, Thank you for your 5-star review and feedback about your stay. Happy to hear you enjoyed your room so much that you even wanted to eat dinner in it! Hopefully the next time you need to get away you will come stay with us again! Sincerely, Assistant General Manager More 

Columbus, Ohio
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

Stayed here for two nights. The hotel is in great condition. The room we had was a King with pull out sofa. The room was very clean and spacious. The staff was very friendly and eager to make our stay pleasant. They have a hot breakfast included, waffles, scrambled eggs, toast, oatmeal, bagels, pastry, and cereal. The food was fresh... More 

Helpful?
Thank Bestreview713
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear Bestreview713, Thank you for taking the time out to tell us about your stay with us. We appreciate the positive feedback and the 5-star review. We take pride in our hotel and cleanliness so we are glad to hear it did make a positive impact on your stay. Glad to hear you will stay here again, can't wait to... More 

Englewood, Colorado
1 review
3 of 5 stars Reviewed December 19, 2015

I travel several days per and many of those nights are spent in Hampton Inns. I would say the bed in this Hampton was the most uncomfortable of any hotel I have stayed at in recent years. I think it would compare to sleeping on the floor. The room and the rest of the hotel was fine, the location was... More 

Helpful?
Thank Denverzagdad
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear Denverzagdad, I am sorry to hear about your uncomfortable nights rest you had to experience at our property. Fortunately new beds are coming soon! I am glad to head the rest of your stay was pleasant and the staff was friendly. Hopefully you will come see us again soon! Sincerely, Assistant General Manager More 

Lansing, Michigan
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 12, 2015

Located right off of the highway, close to restaurants and shopping, and only minutes away from downtown Grand Rapids, this Hampton Inn provided a decent stay, but not one of the better Hampton Inns we have stayed at. The room was clean and updated. Our room was adjacent to the elevators, which made for a noisy night. The staff was... More 

Helpful?
Thank Brad C
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear Brad, We appreciate your feedback about your stay with us. I am sorry to hear that your stay was just ok and not excellent. I assure you that I will be reviewing your comments with our staff so we can provide better service for our next guests and you. I hope that if you are in the area you... More 

Clarksville, Tn., United States
1 review
5 of 5 stars Reviewed December 8, 2015

Great staff and they where really great. They love dogs. Ever time we take ours they make him fell like family. It was centerly located to every thing. We didn't like the pillows but the rooms are very nice and the breakfast was always hot and fresh.

Review collected in partnership with Hampton

Helpful?
Thank Georgia W
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear Georgia, Thank you for your feedback on your recent stay with us. We value every guest at our property even their pets, so I am happy to hear we were able to make him feel like family. I am pleased to hear you enjoyed your breakfast. Hope to see you again soon. Sincerely, Assistant General Manager More 

1 review
5 of 5 stars Reviewed November 23, 2015

The staff at the Hampton Inn are wonderful, considerate and accommodating! They go the extra mile to make you feel right at home. Thanks for being so very considerate and helpful. It was greatly appreciated!

Review collected in partnership with Hampton

Helpful?
Thank BRANDEE P
Sarah G, Manager at Hampton Inn Grand Rapids-North, responded to this review

Dear Brandee P, We appreciate your positive feedback about our property and staff. We strive on performing excellent customer service and try to make every guest feel like they are at home. Glad to hear we were able to do that for you and your family. We hope to see you the next time you are in town! Sincerely, Assistant... More 

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