Due to extensive business travel over the last few months, I have stayed at numerous Hilton properties recently, including Embassy Suites, Hampton Inns, Hilton Garden Inns, and Homewood Suites. While this was my third Homewood Suites in a row, it was by far the best in terms of service. The staff were super friendly (in particular Meghan and Jack who... more

This clean property offers a spacious suite room for either working or relaxing. It is conveniently located near many restaurants and stores. The staff is very friendly and down to earth. The bedroom area is small but the bed and the pillows are comfortable. The furniture and TV look outdated but the hotel is undergoing renovations to make the rooms... more

Having stayed at this hotel in Grand Rapids many times, I have to say that this stay has been the most memorable to this day. Thanks to the helpfulness, attentiveness and just overall quality customer service that is lacking these days everywhere you go. I could not let this go unnoticed. Even though we had a really bad room(no fault... more

Staff was helpful and friendly, but a bit overwhelmed by the high occupancy. Rooms were good size and as clean as possible with furniture and carpeting that are due for a makeover. Buffet on the weekend was a bit chaotic, but food was o.k. For the hot portion of the meal, something other than weird ham one day, powdered eggs,... more

Room was clean with slightly outdated decorating. Some furnishings a little worn. Staff was very efficient and friendly. more

My husband and I stayed overnight at the Homewood Suites, Grand Rapids in December. The hotel was slightly off 28th St., which made it quiet and peaceful. The suite we booked was very clean, with a separate bedroom and bath. The pool area and hot tub was attractive and well maintained. We missed the Manager's reception in the late afternoon... more

Stayed here 3 nights while on a business trip. As in most all Homewood's I've stayed in, this was was extremely nice and homey. Very well kept and feel a bit like home when I'm out on the road; very nice and responsive staff. Location is quite convenient to the Gerald Ford Airport and on busy 28th Ave (M-11), but... more

The Homewood Suites was just as good as the reviews I read. The hotel was very clean, comfortable, and the fireplace was a wonderful addition. The staff was polite and helpful. It was great relaxing in the indoor pool and Jacuzzi before having to attend a family wedding. The breakfast, although somewhat limited, was quite good with fresh eggs, sausage,... more

Great stay, clean, well staffed. Very nice room and a better than average hot breakfast. Excellent value. I will stay here again next time I'm in Grand Rapids. more