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Homewood Suites by Hilton Grand Rapids

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3920 Stahl Drive, Grand Rapids, MI 49546
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1 room 1 guest
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Homewood Suites by Hilton Grand Rapids
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312 Reviews from our TripAdvisor Community

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    175
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Bridgetown, Barbados
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Used the hotel for a ten day period dropping my daughter off at college. Plenty of food choices all within walking distance and plenty of shopping. Hotel room was perfect and I will use this hotel for her graduation in May of 2016 great value for money and I highly recommend!

Review collected in partnership with Homewood Suites by Hilton

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5 of 5 stars Reviewed 4 days ago NEW

The Homewood Suites provided the perfect place for two couples to reconnect. We shared a suites; each couple having their own bedroom and bathroom. We shared the living room/kitchen area for long talk, games and reconnecting!

Review collected in partnership with Homewood Suites by Hilton

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I would highly suggest staying at this facility. Very clean, staff is excellent and close to all conveniences. I would definitely stay at this facility again. I arrived early and the front staff made sure that the room that I requested was made ready very quickly.

Review collected in partnership with Homewood Suites by Hilton

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Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in was easy - staff personable and friendly. Didn't get top floor, but soundproofing was good, so didn't mind the 2nd floor. Bathroom grout, caulking around tub and soap holder were moldy and gross, water dripped all night from tub faucet - had to place towel in tub to stop the noise! Breakfast - not that great - egg... More 

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear Smnana, Thank you for taking the time to provide us with your feedback from your recent stay at the Homewood Suites Grand Rapids. I am pleased to hear that you found our staff to be personable and check-in was easy. I apologize we fell short on exceeding your expectations in our complimentary breakfast. These issues have been addressed with... More 

Brighton, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms at Homewood Suites are comfortable and have everything you need for a very comfortable stay. Having 2 televisions allowed everyone to be happy in the evenings during primetime viewing! The fridge in the room allowed us to have all the beverages and snacks that we wanted.

Review collected in partnership with Homewood Suites by Hilton

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Beverly Hills, California
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent and gracious staff. We were treated not just like customers but GUESTS, actual guests. I know I wasn't the only one that felt that way. I overheard a young woman thanking the manager at the front desk for her stay. She said they really went above and beyond and blew their minds with how great they were. She was... More 

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Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The bottom line: This Homewood Suites is a solid option for visiting Grand Rapids, particularly for the 28th street/airport area (less so downtown). For the right price one gets a comfortable suite and very good breakfast. Pros: Spacious suite - our suite featured a large sofa, love seat, desk, TV, and full kitchen amenities Updated decor - even though the... More 

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troy, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was wonderful. It was just like at home, but better because everything was taken care of for you. The breakfast was great, the beds very comfortable, and the whole place extremely clean.

Review collected in partnership with Homewood Suites by Hilton

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Chicago, Illinois
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

Hotel room temperature did not work and room was extremely warm. Staff did not seem concerned other that indicating hotel was full. I am a loyal frequent Hilton Honors member but no satifaction was provided. Cut my staf short as no maintence staff on duty to repair

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear Phil0518, Thank you for reviewing the Homewood Suites Grand Rapids. I'm very sorry to hear of the problem you had with your A/C and that my staff was not more accommodating. I have shared your comments with my staff to ensure that this was an isolated incident. I hope that we will have a chance to show you the... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The rooms are very comfortable and the staff is great! The breakfast in the morning is wonderful and we will be going back. Location is good for restaurants and shopping. The Rivertown mall is probable 20 - 25 minutes south of Grand Rapids and great place to shop as well. Pets are free and the beds are really comfortable. (I... More 

Review collected in partnership with Homewood Suites by Hilton

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