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Homewood Suites by Hilton Grand Rapids

3.0 of 5 3920 Stahl Drive, Grand Rapids, MI 49546
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Certificate of Excellence 2014
Homewood Suites by Hilton Grand Rapids
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Homewood Suites by Hilton Grand Rapids
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224 reviews from our community

Traveler rating
    128
    65
    22
    6
    3
See reviews for
87
42
9
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Spanish first
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English first
  • All months
    (224)
  • Mar-May only
    (52)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (41)
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1 review
3 of 5 stars Reviewed 6 days ago NEW

With a non-working shower or hairdryer it was a challenge to get ready for the day-especially when they forgot my wake up call. We have stayed at many Homewood suites and this was a major disappointment. There was no cocktail reception ( no liquor license?) Was glad to check out! The only reason we stayed this time was the Grand... More 

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear 620alicem, Thank you for your review of the Homewood Suites Grand Rapids. I'm very sorry to hear about the problems you experienced during your recent stay. I can assure you that this is not normal for our hotel and I have already addressed your concerns with my staff to ensure this was an isolated incident. I hope that you... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I have never stayed at a Homewood Suites and was traveling to Grand Rapids, MI to visit my 90-year-old aunt for Thanksgiving. I was pleasantly surprised at how large and yet cozy, the fireplace suite was. Really, a small apartment. Wonderful. I was traveling with 2 small dogs and found this to be extremely dog friendly. Even though the hotel... More 

Review collected in partnership with Homewood Suites by Hilton

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Rochester, Michigan, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a phenomenal hotel! I love staying here, which I do two to three days a week for business. The service is better than any five star hotel I've stayed at. I always feel welcome and never have to wait to check-in. As a third shift worker I love how peaceful and quiet the hotel is during the day and... More 

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Mesquite
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at a few of the extended stay type properties before and admittedly had some preconceived notions about what to expect. Well, I was proven wrong with this place. It is amazing. We came on to see family for thanksgiving and selected the homewood just because I figured we would have a little more room and was close... More 

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Sutton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Room was not fresh at all, got in very late and was getting rushed by housekeeping to get out Breakfast options were extremely limited and not well presented Disappointing Homewood Suites and not like any other I have been to

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear Brian D, Thank you for your review of the Homewood Suites Grand Rapids. I'm sorry to hear that our hotel did not meet your expectations. We pride ourselves on delivering an exceptional experience, but it is clear we came up short. I have shared your comments with my staff to ensure that future guests do not feel the same... More 

Wyoming, MI
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel. Paid $125 for one night, full complimentary breakfast, full kitchen large king size bedroom, pull out bed in living room. Quiet and away from doors and elevator. Room 218 Large pool and hot tub. Walking distant to shops, gas station, restaurants but still very quiet and off the street. Family getaway 2 adults 1 child. Over all... More 

Review collected in partnership with Homewood Suites by Hilton

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Illinois
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This review is somewhat late. From February to September 2014, I was working on a business related project in Grand Rapids. At the beginning for the first couple of months I was staying at the Hilton or the Courtyard near 28th St. & Patterson. I didn't like either one of those properties for reasons not part of this review. At... More 

Was this review helpful? Yes 1
Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had to take a trip to the Grand Rapids area, and settled upon Homewood Suites after seeing they offered a Points and Cash option for HHonors members, which was wonderful! My wife and I loved the feel of the suite, as it was almost like a mini apartment. Given that the room had many amenities (full fridge, dishwasher, plates,... More 

Review collected in partnership with Homewood Suites by Hilton

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Alpena, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a great stay here. The staff was friendly and accomodating, the room was clean, they allowed pets, they allowed a rollaway beds, the pool was clean, the kids had a great time, breakfast was satisfactory. Great experience!

Review collected in partnership with Homewood Suites by Hilton

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

Nicely updated Homewood Suites, great location to easily get about the sites to see in Grand Rapids. Stayed here many times and never disappointed. Friendly staff, allow dogs, decent parking, updated breakfast area, lobby.

Review collected in partnership with Homewood Suites by Hilton

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Additional Information about Homewood Suites by Hilton Grand Rapids

Address: 3920 Stahl Drive, Grand Rapids, MI 49546
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Grand Rapids 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
Homewood Suites Grand Rapids
Hilton Grand Rapids
Homewood Grand Rapids
Grand Rapids Hilton
Grand Rapids Homewood Suites
Hotel Style:
#3 Romantic Hotel in Grand Rapids
#6 Business Hotel in Grand Rapids
#8 Family Hotel in Grand Rapids

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