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Courtyard by Marriott Grand Rapids Downtown

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11 Monroe Avenue NW, Grand Rapids, MI 49503
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Courtyard by Marriott Grand Rapids Downtown
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Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
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258 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (258)
  • Mar-May only
    (64)
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    (46)
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Louisiana
Level Contributor
264 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent two nights at this property and the stay was enjoyable. Hotel is a typical Marriott Courtyard and is within walking distance of many of the downtown sites, including the museum area. That would include the Gerald Ford Presidential Museum. I chose valet parking as it was only a few dollars more than the self-park. There are several restaurants... More 

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Washington DC, District of Columbia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I was in Grand Rapids, MI for business and stayed at this hotel. The hotel seems to be centrally located as it worked well for me since I was able to walk the 10 minutes to my meeting location. The rooms are somewhat dated but comfortable. Also, the lighting in the corridors seem a bit dim to me. This didn't... More 

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Bay City, Michigan
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is located in Downtown Grand Rapids within walking distance of many breweries, bars, and the Van Andel Arena. We spent two nights at this hotel for a wedding. The hospitality of the staff made our stay so pleasant. Many of the activities that we attended were within walking distance and the valet attendants and staff at the front... More 

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Pam557, Thank you! We would have to agree that "it is the little things that matter" and are so thrilled to hear that our team was able to provide you with excellent hospitality that we are known for! We hope the wedding ceremony and reception were just as fantastic as your stay was and do hope you come back... More 

Dupont, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

One great thing about Grand Rapids is the skywalk that connects 3 or 4 hotels with the convention center and a few shops and restaurants in the downtown area. The Courtyard is a pleasant place to stay in that respect as well as the friendly staff. We stayed in this hotel six nights in a large corner room with a... More 

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Swisherhouse, On behalf of the entire Downtown Courtyard by Marriott Team, I would like to thank you for taking the time to provide us with fantastic feedback regarding your recent stay! Grand Rapids is an ever-changing city full of music, art and food, and we are delighted that you were able to experience this! I am happy to hear... More 

Rutland, Vermont
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank You; The only thing more beautiful then the City of Grand Rapids was the Hospitality shown by your incredible staff. Thank you so much Ms. Parker for going out of your way to ensure all our needs were met. You lead by example with your hands on approach and your staff definitely follows your lead and it shows, a... More 

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Arthur R T, Where do I begin? Thank you so much for your excellent review of the Downtown Courtyard by Marriott! I could not be more thrilled to hear that you enjoyed your time with us and am excited for your future visits to Grand Rapids! We hope you will be able to join us for the seventh annual... More 

Jacksonville, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Parking is a bit of a cluster, but okay once you figure it out. Front desk staff was nice. Loved the location. Food in the Bistro is pricey. Nice room with huge window that even had a little ledge that we could put some of our stuff on. A little pricey but location was good and we were there over... More 

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear JenBer71, We are thrilled to hear that you enjoyed your 4th of July holiday weekend with us and thank you for your positive comments regarding our guest rooms and staff! If you thought our fireworks display was great, you should return at the end of September for ArtPrize, a local art competition! The city is full of art, music... More 

Davison, Michigan
1 review
4 of 5 stars Reviewed June 25, 2015

My girlfriend and I needed a weekend away from home and decided to go to Grand Rapids--our favorite city in Michigan. As we usually do, we stayed at the Courtyard. Once again, we could not be more satisfied with our stay. Thank you, Alexis Baker (and the rest of the staff)!

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Shane N, Wow! Thank you for the stellar review! We are delighted that Grand Rapids is your number one destination in Michigan and hope to see you again very soon, perhaps for the 4th of July, as Grand Rapids has an excellent fireworks display over the Grand River! Enjoy these beautiful summer months! Best Regards, Alexis B. Rooms Division... More 

2 reviews
3 of 5 stars Reviewed June 24, 2015

It's your typical Courtyard inside although it looks a bit unusual as a 7 floors building outside. My biggest beef was the air conditioning. The thing was so loud it's nearly impossible to sleep when it's on. Wifi was quite good but I enjoyed complimentary high-speed option. The small cafeteria provided reasonable breakfast. The staff is very attentive and friendly... More 

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Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear CTO X, Thank you so much for staying with us and for your kind words about our wonderful staff! Thank you for your feedback as well, which we will use to help make future experiences even better. I'm glad you appreciated the hotel's terrific location, and hope that we have the pleasure of hosting you again when you are... More 

Manhattan, Illinois, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 21, 2015

We stayed here specifically for the beer package; which includes 4 beers from the bistro, valet parking, breakfast each morning, and 2 souvenir glasses. Its worth the extra to pay for the package and we will come back to this hotel if we visit Grand Rapids again. All staff were excellent!

Was this review helpful? Yes 1
Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Kimberly A, Thank you for your feedback regarding our new Beer City Package! With Grand Rapids having been voted two years in a row as "Beer City USA", we wanted our guests to have the opportunity to enjoy our delicious brews as well! We look forward to serving you again soon and hope you will be able to join... More 

Detroit
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 20, 2015

Stayed here as a part of a wedding party. The hotel was clean, the staff was very pleasant and attentive. I had breakfast there and it was delicious. These are the good things. We arrived at our room at midnight. The mattress and sheet had seen better days,. They were tired and in need or replacement. The worst part were... More 

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Pauljanh, We thank you for taking the time to review your recent stay at the Downtown Courtyard. We appreciate your kind words regarding our friendly staff members and will continue to provide that level of service for our future guests. We have also recently implemented a bedding replacement program that will help us to maintain Marriott quality standards. We... More 

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