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Courtyard by Marriott Grand Rapids Downtown

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11 Monroe Avenue NW, Grand Rapids, MI 49503
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Courtyard by Marriott Grand Rapids Downtown
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Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
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235 reviews from our community

Traveler rating
    73
    108
    30
    16
    8
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bay Saint Louis, Mississippi, United States
Senior Contributor
27 reviews 27 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very high price, clean comfortable with a great location. The Bistro was a great Friday evening stop with music to unwind and became the breakfast stop in the am. Huge windows overlooking the cityscape. Parking was breeze at next door garage a few bucks less than the hotel.

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, We greatly appreciate your feedback about your recent visit. For the ease and convenience of parking on-site we also offer hotel overnight packages that include self or valet parking and breakfast in our restaurant. Should your travels return you to the area please contact us for further details. Best Regards, Nathan G. Rooms Division Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Delightful! Prompt service. Well-trained staff and good amenities. A bit pricey, so, try looking for a deal or special. This property impressed me with their finesse and thoughtfulness. What they lack in some areas, they make up for in others. Recommended!

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, Thank you for your kind word regarding out facility! To receive the best value, we offer an array of bundled packages including breakfast, museums and even beer. We would love for the opportunity to host you again in the near future. Best Regards, Nathan G. Rooms Division Manager More 

Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a very nice Courtyard that's right downtown Grand Rapids. It's expensive but convenient and has great service. There are walkways connecting this hotel to other hotels and restaurants which is very nice in bad weather. Book early so you can get a reasonable room rate.

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with valuable feedback about your recent stay. Our Downtown location continues to make the Courtyard a popular location for many travelers with the ease a convenience to navigate the area. I hope your travels return you to the Grand Rapids area and we can assist with your lodging... More 

Mattawan
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay here. The Room was very comfortable and clean. Welcoming staff, great amenities and lots of things to do and see downtown. We enjoyed the pool and the breakfast area/restaurant on site.

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Elida O, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Randy, We are so glad that we could be a part of such a special celebration! I am so glad that you were able to enjoy the great breakfast The Bistro has to offer. We hope to get the opportunity to you again in the future. At your service, Elida O More 

Chesterton, Indiana
Contributor
19 reviews 19 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here last May unbeknownst to us, during the Fifth Third River Bank Run. We went for the Grand Rapids beer tour, but this year we're returning to run. This hotel is spacious, clean, and inviting to it's guests. The cafe has an interesting selection of quick meals or snacks. It's location is ideal for walking... More 

Was this review helpful? Yes 1
Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Loyal Guest, I am ecstatic to hear that the Downtown Courtyard by Marriott is your number one lodging choice on your return visits to the Grand Rapids area. We pride ourselves on providing consistent over the top experiences to our guests and am extremely happy to hear we are meeting that goal! We thank you for you loyalty to... More 

Springport, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very nice and the staff is very friendly and helpful. Parking is adjacent to the hotel but they have valet service. A real plus is the onsite Starbucks, so nice when the alternative is the usual weak coffee in the guest room. The only negative is the large number of homeless people who wander around the hotel... More 

Was this review helpful? Yes 1
Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, Thank you for your kind words regarding our staff and services provided at our facility. Our number one goal is to provide guests with a problem free stay and will continue to make put forth the effort to make the necessary changes to meet these goals. I hope that your travels return you to the Grand Rapids... More 

Utica, Michigan
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a certificate that we had gotten from a charity auction and needed to use it, so we chose a Friday night. The certificate included a standard room and parking (which is $16 to $25 / day). We got in late, and the manager had upgraded us to a king suite on the 7th floor - it was very... More 

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, Thank you for taking the opportunity to provide feedback about your recent stay. I am delighted to hear that your stay at our property was without major issues and enjoyable. As always the hotel staff is always available to assist around the clock to ensure our guests experience a comfortable stay. We would love the opportunity to... More 

Otsego
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great facility overall, friendly and knowledgable staff. Located in the heart of downtown and within walking distance of many restaurants and bars. Also close to museums. Rooms are very comfortable, clean and quiet. Would recommend this hotel to anyone. A cut above most Courtyards.

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, Thank you so much for choosing to stay with us and for sharing valuable tips on TripAdvisor for future guests. We are so glad that you got to enjoy our wonderful location, as well as the skywalk we love so much. Thank you again for staying with us and we look forward to hosting you again in... More 

Muskegon, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at the Courtyard because we were attending the comedy club at the B.O.B for a birthday party. First thing was one elevator was down and a convention was taking place making for a very long wait. Then $16 a night to park your own car($25 for Valet Parking) and a long walk back to the lobby (to wait for... More 

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Ed C., Thank you so much for choosing to stay with us while you were in Grand Rapids - we realize you have many downtown hotel options in our city, and appreciate you selecting the Downtown Courtyard by Marriott. We also appreciate you taking the time to review your stay and share this important feedback with us, which we... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 7, 2015

I stayed at this property on a business trip to GR. I am still searching for 'my' hotel in Grand Rapids, and I will probably keep looking. Or maybe not. To paraphrase William Blake, What is it in a Hotel that Man desires? Well, a good night's sleep and a good shower in the morning. This property was 1 for... More 

Was this review helpful? Yes
Dave N, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Andy G, Thank you very much for staying with us last week! I am extremely pleased you found the staff cheerful and helpful. We are appreciative of your feedback and I will be sure the issues are addressed promptly. We really hope to have you back the next time you come to visit Grand Rapids! At your service, Dave... More 

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