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All 52 Grand Rapids hotels

Courtyard by Marriott Grand Rapids Downtown

3.0 of 5 Hotel   |   11 Monroe Avenue NW, Grand Rapids, MI 49503
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Ranked #18 of 52 hotels in Grand Rapids
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
ahhhhh-ah Ann Arbor, Michigan
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171 people have reviewed this hotel

Traveler rating
    45
    85
    23
    12
    6
See reviews for
19
43
10
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is easily found and convenient for activites in town. Easy to drive around to places just outside of walking distance. Staff very friendly and helpful. Exceptional service from Heather at checkin, and her manager(forgot her name).Nice view of the city, room on the 7th floor was quiet enough for sure. Easy to self-park as well. Very clean hotel(nice... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very clean, the courtyard has breakfast which isn't free but fast. Bistro and a bar, the bartenders are very nice what more do you need? Overall the staff is very friendly. The hotel is close to everything downtown. Next door is the B.O.B cool restaurant set up. Free internet which is great when traveling for work.

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New York City, New York
Top Contributor
100 reviews 100 reviews
94 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Courtyard in late March for business. The JW was sold out and this Courtyard was full so assume there was some kind of convention/conference in town. Hotel is right downtown and walking distance to several restaurants in the area. There is valet parking and the attendants were extremely helpful and friendly. There was a $19 charge. Check-in... More

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GI, Michigan
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although the location worked well for us we were very disappointed with the Courtyard by Marriot's definition of a suite. Since we had brought our teenage son we had booked a suite expecting a bit more privacy. It basically had a little alcove and they brought in a roll away bed to stick there. When my husband went down to... More

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Absolute_Hospitality, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

We truly appreciate your feedback on our Suites and will use this information when evaluating future enhancements. If you would like to contact me directly at csmith@amwayhotelcollection.com we would welcome any further suggestions for our consideration. At your service, C. Kolehouse More

Fargo, North Dakota
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at the Courtyard by Marriott Downtown for a week while I was in Grand Rapids for business. The hotel staff was always nice as a valet attendent always greeted any guest when coming in, as well as the front desk employees. The hotel was very clean. There was a Starbucks and breakfast/lunch/dinner next to the lobby in their... More

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Detroit
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

Stayed here just for a day on a Monday on a cold cold day. Used my Marriott reward certificate. Place is nice and clean with comfy beds and nice decor. I usually don't like that much red or other color but it's done very nicely here. Bathroom was immaculate and cute. Desk area was nicely done with the dark wood... More

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Gaylord, Michigan
1 review
5 of 5 stars Reviewed February 19, 2014

This hotel is located within close walking distance to great bars and resturants. The skywalk is located on the second floor, which makes for an easy walk to the Van Andel Arena. The staff is very friendly and always willing to help. I stay at this hotel whenever I am in Grand Radips and I visit quite often. I absolutely... More

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Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, We are happy to hear that you love Grand Rapids, as much as we do! We appreciate the fantastic comments regarding our staff service, cleanliness of rooms and our unbelievably comfy beds! We are proud of all departments here and thank you for recognizing this as well! We look forward to serving you during your next visit... More

Hot Springs Village, Arkansas
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2014

This hotel is very convenient to the skywalk downtown, convention center and Van Andel Arena plus an easy walk to bars and great restaurants. Loved the heated sidewalks! The hotel staff was very friendly and the rooms were clean. Stay away from room 431 as the toilet runs, the water would not get hot in the bath, and the noise... More

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Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, On behalf of the Downtown Courtyard by Marriott, I would like to thank you for choosing to stay with us during your recent visit to Grand Rapids! It always delights me to see that our guests enjoy our convenient location, but more importantly our fantastic staff and clean guest rooms! I sincerely apologize for the engineering issues... More

Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 17, 2014

This location was good for our activities planned for the weekend. We self parked for $14 and walked about everywhere. Conveniently located on the "walkway", it was nice to get to and from the Van Andel Arena for a Griffins game. Check in was dicey. The lobby is wide open and close to the wide open doors to outside which... More

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Carrie S, Guest Relations Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, On behalf of the Downtown Courtyard by Marriott, I would like to thank you for choosing to stay with us during your recent visit to Grand Rapids! We are thrilled to hear that you enjoyed our close proximity to Van Andel Arena! It is always a fun and exciting evening when visiting the Griffins! We take great... More

Alpena, Michigan
1 review
5 of 5 stars Reviewed January 14, 2014

I often dread going to stay at hotels because of their hard, and firm beds. I stayed at this hotel about a year ago and LOVED how comfy the beds were! I would have loved to stay there this year, but was bummed to find out that all of the rooms were full. If you are a soft-bed lover, this... More

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Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, Thank you for staying with us and for taking the time to review your experience! I am so glad that you love our comfortable beds, and hope that you will stay with us again when you are next in Grand Rapids. We look forward to having you! At your service, C. Kolehouse More

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Additional Information about Courtyard by Marriott Grand Rapids Downtown

Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Courtyard Grand Rapids Downtown
Courtyard Grand Rapids
Grand Rapids Courtyard
Grand Rapids Marriott
Address: 11 Monroe Avenue NW, Grand Rapids, MI 49503
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#20 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Grand Rapids Downtown 3*
Reservation Options:
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