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Courtyard by Marriott Grand Rapids Downtown

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11 Monroe Avenue NW, Grand Rapids, MI 49503
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Grand Rapids Downtown
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Courtyard by Marriott Grand Rapids Downtown
Courtyard by Marriott Grand Rapids Downtown
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252 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Davison, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

My girlfriend and I needed a weekend away from home and decided to go to Grand Rapids--our favorite city in Michigan. As we usually do, we stayed at the Courtyard. Once again, we could not be more satisfied with our stay. Thank you, Alexis Baker (and the rest of the staff)!

Was this review helpful? Yes
Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Shane N, Wow! Thank you for the stellar review! We are delighted that Grand Rapids is your number one destination in Michigan and hope to see you again very soon, perhaps for the 4th of July, as Grand Rapids has an excellent fireworks display over the Grand River! Enjoy these beautiful summer months! Best Regards, Alexis B. Rooms Division... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

It's your typical Courtyard inside although it looks a bit unusual as a 7 floors building outside. My biggest beef was the air conditioning. The thing was so loud it's nearly impossible to sleep when it's on. Wifi was quite good but I enjoyed complimentary high-speed option. The small cafeteria provided reasonable breakfast. The staff is very attentive and friendly... More 

Was this review helpful? Yes
Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear CTO X, Thank you so much for staying with us and for your kind words about our wonderful staff! Thank you for your feedback as well, which we will use to help make future experiences even better. I'm glad you appreciated the hotel's terrific location, and hope that we have the pleasure of hosting you again when you are... More 

Manhattan, Illinois, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here specifically for the beer package; which includes 4 beers from the bistro, valet parking, breakfast each morning, and 2 souvenir glasses. Its worth the extra to pay for the package and we will come back to this hotel if we visit Grand Rapids again. All staff were excellent!

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Kimberly A, Thank you for your feedback regarding our new Beer City Package! With Grand Rapids having been voted two years in a row as "Beer City USA", we wanted our guests to have the opportunity to enjoy our delicious brews as well! We look forward to serving you again soon and hope you will be able to join... More 

Detroit
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here as a part of a wedding party. The hotel was clean, the staff was very pleasant and attentive. I had breakfast there and it was delicious. These are the good things. We arrived at our room at midnight. The mattress and sheet had seen better days,. They were tired and in need or replacement. The worst part were... More 

Was this review helpful? Yes
Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Pauljanh, We thank you for taking the time to review your recent stay at the Downtown Courtyard. We appreciate your kind words regarding our friendly staff members and will continue to provide that level of service for our future guests. We have also recently implemented a bedding replacement program that will help us to maintain Marriott quality standards. We... More 

Cary, North Carolina
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel in walking distance to local nightlife. We walked around and felt safe. Hotel staff were friefriendly and helpful. High priced for a courtyard and bathroom was on the small side. Would stay again based on location.

Was this review helpful? Yes
Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Travelrncdn, The Courtyard by Marriott is in one of the best locations downtown Grand Rapids and we are thrilled to hear that you would choose to stay with us again! ArtPrize, a local art competition, is quickly approaching us at the end of September and is an exciting time here in the city! Should you be in the area,... More 

Toledo, Ohio
Level Contributor
145 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel recently while visiting the nearby Fred Meijer Gardens with a friend. We will be back! Pros: *The staff by far were the most exceptional part of our experience. Friendly, informed, and helpful they were great to talk to and be helped by. *Great free wifi *Great location *Clean Property *Very comfortable sleep accommodations. *Hotel offers... More 

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear OhioTea, Wow! We could not be more happy than to hear you had such a fantastic time while visiting our property! We agree with each of your pros and am sorry you were not able to experience our hot tub. I am happy to inform you that the hot tub is back from our preventative maintenance and is ready... More 

Naperville, Illinois
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to gr for a wedding. The staff was great....professional and friendly at the same time. You could walk to the aren, the BOB, and many great restaurants and breweries. They had a bistro plus at this property which means a full service restaurant and full bar. I would definitely stay here again. Also, if you need help with a... More 

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Kathy4272, We are delighted that you had such a wonderful time in our amazing city! Our location is one of the best in town, and we could not agree more that Heather does a phenominal job! We hope you enjoyed the wedding festivities this past weekend and hope you will be back to visit Grand Rapids again soon! Best... More 

Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a nice visit this weekend! We were here on Saturday night with a group of friends, and had a nice stay. The rooms were nice, and beds were comfortable. The location is excellent and were able to walk all around downtown and be near hotel. Parking is $25 and $16 for self park in the ramp.

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Champion2121, I am delighted to hear that you enjoyed your time in our magnificent city and property! We are honored to have such an excellent review and thank you for the positive feedback! Grand Rapids has many events and concerts throughout the summer, so we hope you are able to visit us again soon! Make sure to bring your... More 

Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I have been in this hotel for three data. The hotel is located exactly at the center of the city and it is very easy to reach the river for a beautiful walk. The personel of the hotel are very nice and ready to help for any needs. They gave me good suggestions where to eat good food or drink... More 

Was this review helpful? Yes
Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Angela, We are happy that your stay has been an absolute pleasure and accommodating and delighted to hear that our facility meets all your needs and our staff has been available to assist. We hope that the remainder of your stay with us is as great as the first three days. Best Regards, Nathan G. Rooms Division Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The weather on our recent visit to Grand Rapids was at first rainy and gray but, my stay at the Courtyard Marriott was sunny and warm. To begin with we were checked in by Shane who greeted us with a genuine smile and had already accommodated us with a early check in and suggested using the skywalk to get to... More 

Was this review helpful? Yes
Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, On behalf of the Downtown Courtyard by Marriott I would like to thank you for choosing to stay us during your recent visit. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Our convenient location and our outstanding staff service is what makes us stand... More 

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