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All 52 Grand Rapids hotels

Courtyard by Marriott Grand Rapids Downtown

3.0 of 5 Hotel   |   11 Monroe Avenue NW, Grand Rapids, MI 49503
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Ranked #17 of 52 Hotels in Grand Rapids
A recent review
5 of 5 stars reviewed 1 week ago
Jennifer C Columbus
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206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed Fri through Sun of the final ArtPrize 2014 weekend unaware the event was going on when making reservations. Carrie/front desk associate and Nathan were very gracious in assisting with logistics and making sure the weekend showcased Grand Rapids finest hospitality. Excellent location, quiet rooms regardless of river vs city side and overall a well managed property. Would certainly recommend... More

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Jennifer, Thank you so much for the stellar review! On behalf of our Courtyard by Marriott Team, I am thrilled to see that you enjoyed your stay with us, all while being able to enjoy all that Grand Rapids has to offer! ArtPrize was wonderful this year and truly brought our city to life these past three weeks! We... More

Sandhurst,UK
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Working in GRR for nearly 7 yrs I spend many weeks of the year in GRR hotels but for some reason I'd never stayed in the Courtyard Marriot before I'd heard good things about it so wasn't overly worried My room was very clean and well equipped and bed very comfortable,the only downside was when the aircon kicked in in... More

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, On behalf of the Downtown Courtyard by Marriott, we thank you for choosing to try our property during your recent visit to Grand Rapids! We thank you for your extremely valuable feedback regarding our facilities, specifically our guest rooms and fitness center. I will have your concerns looked into and will most definitely consider placing more free... More

Royal Oak, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel in a great location. Everyone was helpful and friendly, the rooms were comfortable and clean. Not a single negative thing to say. We will be back and we will stay here again and again.

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, I am extremely pleased to hear about the excellent experience you had while at our property. It is a pleasure to work with so many amazing associates as well as for a wonderful organization, such as Marriott. We would love for the opportunity to host you again, whether it be for leisure or business, as Grand Rapids... More

Toronto, Canada
Top Contributor
231 reviews 231 reviews
73 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed her during the Art Prize event, so were right in the thick of things. Front desk service was outstanding and the room very adequate in all respects, with free wi-fi (you could pay extra for premium but we didn't need it). The price was reasonable considering that the Art Prize event was on and parking was $16 per... More

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Nathan G, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, I am happy to hear that your recent stay at our property exceeded your expectations. We are very happy to be involved and in the midst of the Art Prize event. Laugh Fest another city wide event begins in March and brings in several big name comedians. Should your travels bring you back to the Grand Rapids... More

Wuhan, China
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at Courtyard Marriott Grand Rapids Downtown for 3 nights. Though it seems some expensive, we team all enjoyed it very much, and all have a splendid experience. we 4 cars always went out together, the two valets run fast and picked up the cars for us instanly every time, it was feeled interesting and grateful. I liked the... More

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, What a delight to hear that you enjoyed everything about your trip to Grand Rapids! We absolutely love being located in the heart of the city with so many options of things to do! Our valet team does indeed run fast and does a fabulous job and appreciate your positive comments about our team as well as... More

mackinac island
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay in Grand Rapids... My room was very nice & clean. It's a wonderful multi cultural city. Very close to Lake Michigan. With lots to do, museums, shops, great festivals & events. I truly enjoyed all the art.

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, We are thrilled to hear you enjoyed your visit to our property and our vibrant city! We pride ourselves on our room cleanliness and are excited for our upcoming art festival, ArtPrize! It is the world's largest art competition and runs through October 12, 2014. Our city breathes art all year round, however, if you are an... More

Chicago
Top Contributor
50 reviews 50 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a much larger than average Courtyard by Marriott, which is a little older and in need of some updating. The front desk staff was excellent at check in – and helped us find entertainment in the area for that evening. Our room was a little dingy overall, with paint missing at the bottom of bathroom door, which was... More

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Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear PamsTrip, Thank you for choosing to stay with us during your visit to Downtown Grand Rapids. We appreciate you trying our hotel, and providing this feedback on your experience. I am glad that you appreciated the hotel's convenient location and size, but apologize for your disappointment with the condition of the room. We take your comments very seriously, and... More

Grand Rapids, Michigan, United States
1 review
3 of 5 stars Reviewed September 15, 2014

I stayed at the Courtyard for two nights for a business trip. I normally stay at the Prince Conference Center; however, I had an event downtown to attend and figured I would try this place at. The rooms were very very nice; however, I woke up a few times in the night to a baby crying and someone's alarm going... More

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Valued Guest, On behalf of the Downtown Courtyard by Marriott Team, I would like to thank you for staying with us during your recent visit as well as thank you for your valuable feedback! I am happy to hear that you decided to try our Downtown location, however, am disappointed that it did not live up to your expectations.... More

Indiana
Top Contributor
252 reviews 252 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed September 14, 2014

I'm a Marriott junkie, so a Courtyard is a Courtyard is a Courtyard. The rooms at this one were a little older, but still very nice. No view from my window, but I didn't really care. Had an issue with my TV and they promptly sent someone up to fix it. They were almost to capacity because of some concert,... More

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Courtney, On behalf of the Downtown Courtyard by Marriott Team, I thank you for your valuable feedback regarding your recent stay! We are delighted to hear that you were able to rest peacefully and receive a quick response time in regards to your television issues! We hope to see you again soon and should you decide to visit Grand... More

2 reviews
5 of 5 stars Reviewed September 12, 2014

My husband and I had a great stay! The staff was so helpful and kind. The in hotel restaurant was delicious! (We were very excited it included a Starbucks!) The room was clean and quite lovely - nicely decorated. We were able to utilize the tunnel to walk to DeVos for an event which was awesome to not have to... More

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Alexis B, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review

Dear Maggie, Thank you so much for your kind words regarding our stellar staff and beautiful guest rooms! I am happy to hear that you were able to utilize our skywalk and could not agree with you more in regards to our Bistro, as Starbucks is a must each morning! We now have our Pumpkin Spice Latte available, which you... More

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Additional Information about Courtyard by Marriott Grand Rapids Downtown

Address: 11 Monroe Avenue NW, Grand Rapids, MI 49503
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Grand Rapids Downtown 3*
Number of rooms: 214
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Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Courtyard Grand Rapids Downtown
Grand Rapids Marriott
Grand Rapids Courtyard

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