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Courtyard Grand Rapids Airport

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4741 28th Street SE, Grand Rapids, MI 49512
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Courtyard Grand Rapids Airport
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Courtyard Grand Rapids Airport
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Courtyard Grand Rapids Airport
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16 reviews from our community

Traveler rating
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10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cleveland, OH
Contributor
17 reviews 17 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first experience staying at a Marriott and won't be our last. We had a wonderful room on the first floor close to the lobby. Actually it was a suite with a separate area with a sofa bed and kitchenette. My only issue was the height of the bed. I am short and a stool would have been... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Crosstchr! Thank you for leaving us a review of your recent stay. We were so glad to hear about how much you enjoyed your stay. Thank you for staying with us. We look forward to seeing you on your next visit to Grand Rapids! More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My main intention with booking this hotel was getting the airport shuttle, but I got a lot more besides. Great room for a good rest--but most of all, the staff were particularly friendly and helpful. As it happened, I ended up having a business meeting in the room--out on the balcony, actually--and I asked Housekeeping to help me by providing... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello VKMc! Thank you for leaving us a review of your recent stay. We are so glad that you enjoyed yourself, and that you had a pleasant dining experience in the Bistro. We are also glad that our staff helped to make your stay even better. Please accept our apologies for our hot tub being in need of repair. This... More 

Top Contributor
50 reviews 50 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is very clean. Rooms are beautiful. We requested a room by the elevator so our 86 yr. old mother did not have a long walk in the hallway. It was given to us without having to remind them and change rooms, etc. In the morning we ate at the Bistro in the lobby and it was very good. I... More 

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Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Sunlover5! Thank you for leaving us a review of your recent stay. I'm so glad that we were able to accommodate your request for a room near the elevator. I was happy to hear about how much you enjoyed your experience with us. Thank you for staying with us. We look forward to seeing you again on your next... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very accommodating and friendly place to stay. Staff was great! They accommodated our group with a great shuttle service. Definitely will return if I am back in the area. The food here was also very good!

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello AJSkillz! Thank you for leaving us a review of your recent stay. I'm so glad that you enjoyed your stay, and that you found us to be so welcoming. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand Rapids. More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

I stayed for a work conference and I couldn't have been more impressed! The staff was friendly and welcoming. The rooms were clean, modern, and comfortable. Our conference was down the road and they were incredibly accommodating with the shuttle service. Within walking distance to restaurants, but a quick Uber ride from downtown. The hotel even had coupons so our... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello! Thank you for leaving us a review of your recent stay. I'm so glad that you enjoyed your stay, and found our location to be so accessible. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand Rapids. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I had a great experience while staying here and attending a conference. They were so friendly and accommodating our large group with safe and efficient shuttle rides. The rooms were super clean and recently remodeled. I'd highly recommend this hotel for anyone in the Grand Rapids area.

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Megan M! Thank you for leaving us a review of your recent stay. I was so happy to hear about much you enjoyed your stay. I'm so glad that we were able to accommodate your group with our shuttle service. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand... More 

Corunna, Michigan, United States
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Amazing hotel. Clean and nice. First time here and will definitely be back. One of very best in GR. Will always stay here when visit. Great location .. awesome staff. Quiet rooms and clean hallways 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Kathy C! Thank you for leaving us a review of your recent stay. I was so happy to hear that you found us to be "one of the best in GR!", as this is how we feel as well. Thank you for staying with us. We look forward to seeing you again, on your next trip to Grand Rapids. More 

Chelsea, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2015

The Hotel is not very visible from the roadway but it is a great place to stay. So I would call it a hidden gem.This property has recently been renovated. I have always found the rooms very clean and the beds extremely comfortable. The best amenity to me is the staff at this property. They are extremely friendly and helpful.... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Dan M! Thank you for leaving us a review of your recent stay! I was so glad to hear about how much you enjoyed yourself. I also appreciate your kind comments regarding the friendliness of our staff! Thank you for staying with us. We look forward to seeing you on your next visit to Grand Rapids. More 

Grayson, Kentucky
1 review
5 of 5 stars Reviewed March 27, 2015

Staff was very friendly and helpful; rooms very clean and comfortable; lobby tables were great for my business meeting with my boss. Close to several restaurants and shops. Will definitely stay here again in the future.

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Lisa R! Thank you for leaving us a review of your recent stay. I'm so glad to hear that you enjoyed your stay, and that you found our lobby to be a convenient place to meet with your boss. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand Rapids. More 

Senior Contributor
41 reviews 41 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 12, 2015

This hotel is clean and up to date. The rooms are comfortable and exactly what you would expect at a courtyard. The rest is really bad. 1. At 7:00PM on Monday...no shuttle available from the airport to the hotel...$15 cab fare. 2. Can I have a beer ? No...this is the only Marriott on earth which doesn't serve any alcohol... More 

Was this review helpful? Yes 1
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello RC40! Thank you for leaving us a review of your recent stay. We strive to make every guests stay an enjoyable one. I see from your comments that we have fallen short for your visit. I would like to apologize for the inconveniences that you encountered during your recent stay. While you are correct, we do not currently have... More 

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23 photos of this hotel

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