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Courtyard Grand Rapids Airport

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4741 28th Street SE, Grand Rapids, MI 49512
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Courtyard Grand Rapids Airport
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Courtyard Grand Rapids Airport
Courtyard Grand Rapids Airport
Courtyard Grand Rapids Airport
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9 reviews from our community

Traveler rating
    8
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    1
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6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chelsea, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Hotel is not very visible from the roadway but it is a great place to stay. So I would call it a hidden gem.This property has recently been renovated. I have always found the rooms very clean and the beds extremely comfortable. The best amenity to me is the staff at this property. They are extremely friendly and helpful.... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Dan M! Thank you for leaving us a review of your recent stay! I was so glad to hear about how much you enjoyed yourself. I also appreciate your kind comments regarding the friendliness of our staff! Thank you for staying with us. We look forward to seeing you on your next visit to Grand Rapids. More 

Grayson, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was very friendly and helpful; rooms very clean and comfortable; lobby tables were great for my business meeting with my boss. Close to several restaurants and shops. Will definitely stay here again in the future.

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Lisa R! Thank you for leaving us a review of your recent stay. I'm so glad to hear that you enjoyed your stay, and that you found our lobby to be a convenient place to meet with your boss. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand Rapids. More 

Senior Contributor
41 reviews 41 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 12, 2015

This hotel is clean and up to date. The rooms are comfortable and exactly what you would expect at a courtyard. The rest is really bad. 1. At 7:00PM on Monday...no shuttle available from the airport to the hotel...$15 cab fare. 2. Can I have a beer ? No...this is the only Marriott on earth which doesn't serve any alcohol... More 

Was this review helpful? Yes 1
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello RC40! Thank you for leaving us a review of your recent stay. We strive to make every guests stay an enjoyable one. I see from your comments that we have fallen short for your visit. I would like to apologize for the inconveniences that you encountered during your recent stay. While you are correct, we do not currently have... More 

Atlanta, Georgia
Top Contributor
50 reviews 50 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 24, 2015

Friendly staff and efficient check in make this a nice place. The hotel is clean, has a pool and workout facility, and Starbucks coffee in the morning. Flat screen TVs and comfortable beds. Overall a very nice experience.

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello AHungryDude! Thank you for leaving us a review of your recent stay. I'm glad that you experienced a speedy check in, and that you enjoyed your stay. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand Rapids. More 

Detroit, Michigan
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed February 17, 2015

I regularly stay in this hotel. I like the staff and the location. Since the renovation, this hotel is like a brand new hotel. The staff is always smiling and helpful. When I need restaurant suggestions or local information, they are quick to help. I will continue to stay at this location every time I travel to Grand Rapids.

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello CMahany! Thank you for leaving us a review of your recent stay! I was so happy to hear about how enjoyable your stays have been with us. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand Rapids. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

This is not my first time staying at this hotel, but it is the first time since they finished the renovation and what a difference! It looks like they built a brand new hotel! Staff was great, lobby was a little cold for my liking however. Mandi at the front desk recommended the Twisted Rooster as a place to take... More 

Was this review helpful? Yes 1
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Jb D! Thank you for leaving us a review of your recent stay! I was so happy to hear about how much you and your wife enjoyed our renovations, and about how Mandi's recommendations for dinner helped to add to your enjoyment. I would like to apologize for your room being too cold. I know that we did have... More 

Oxford, Ohio
1 review
5 of 5 stars Reviewed February 14, 2015

The location of this hotel was ideal for a reunion of my family and friends, as some in our party flew into the nearby airport and some arrived via interstate 96. The new renovations were a pleasant surprise and the staff members were both accommodating and professional. While we enjoyed the convenience of the hotel's bistro and the round-the-clock Starbucks,... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Darrtown B! Thank you for leaving us a review of your recent stay. I was happy to hear about how much you and your family enjoyed your family reunion while staying here! Thank you for staying with us! We look forward to seeing you again on your next visit to Grand Rapids. More 

Oconomowoc, Wisconsin
1 review
5 of 5 stars Reviewed February 13, 2015

This hotel recently had a renovation and it looks like a brand new hotel. The décor is fresh, the rooms are clean, and the staff is fantastic. The food in their Bistro was quite good and they offer Starbucks 24 hours a day. Our stay was wonderful.

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello KennedyS! Thank you for leaving us a review. I was happy to hear about your recent stay, and how much you enjoyed our renovations and Starbucks availability. We look forward to seeing you again on your next trip to Grand Rapids! More 

Michigan
Top Contributor
203 reviews 203 reviews
74 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed February 11, 2015

This hotel is technically in Kentwood, not Grand Rapids and has been around awhile so I'm not sure why there weren't more reviews. Anyway, its close to the airport, right off of 96 and near a sloo of restaurants and shops. Its been redone and is very nice, but most importantly theres a bistro in the front lobby now w... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Thank you for leaving us a review of your recent stay! I was happy to hear about how much you enjoyed your stay. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand Rapids! More 

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