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Courtyard Grand Rapids Airport

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4741 28th Street SE, Grand Rapids, MI 49512
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1 room 1 guest
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Courtyard Grand Rapids Airport
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23 Reviews from our TripAdvisor Community

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Traveler rating
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Los Angeles, California
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel. We were told not to stay near the airport, but this was a nice surprise. It is clean, has every amenity you can think of, the staff is friendly and helpful and it is a good price. It has a pool, nice location and again I have to stress how CLEAN it is. We had a... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Swisscss! Thank you for leaving us a review of your recent stay. We were so happy to hear about how enjoyable and clean you found your stay to be. Also, thank you for providing that wonderful feedback about Mandi! We are so lucky to have such a wonderful and caring staff. It is truly something that we take a... More 

Sarasota, Florida
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an early flight out of Grand Rapid airport so decided to stay here. I was very pleased with my stay. The room was clean and quiet so I got plenty of rest. I would highly recommend staying here. Earlier morning ride to the airport was by cab at no cost since the shuttle wasn't running.

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Deanie11! Thank you for leaving us a review of your recent stay. We were so happy to hear about how enjoyable your stay was. Thank you for staying with us. We look forward to seeing you again on your next visit to Grand Rapids. Elizabeth B. More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in avery good location,shops and a lot of places to eat.Very clean and the best part you can open the windows.We stayed there for a weekend and the stuff was great and very helpfull.We did eat breakfast at the hotel and it was kind of expensive for the portions but was not bad if you are looking... More 

Was this review helpful? Yes 1
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Nina M! Thank you for leaving us a review of your recent stay. We were delighted to hear about how much you enjoyed your stay. We were also pleased to hear that you found our staff to be so accommodating and friendly. Please accept our apologies for your breakfasts not appearing as you had "gotten your money's worth". I... More 

Tempe, Arizona
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 28, 2015

This is a great option for flying in from the West to avoid Chicago traffic. Fly to GRR, stay at this hotel (clean & quiet with very nice and accommodating staff), then hit the road to explore Pure Michigan. They offer free transport to and from the airport if you need to meet up at the hotel. There are good... More 

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Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Travel21st! Thank you for leaving us a review of your recent stay. We are delighted to hear about how convenient and accommodating you found our hotel, as well as our city. Thank you for staying with us! We look forward to seeing you again on your next visit to Grand Rapids. More 

Bingham Farms, MI
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 20, 2015

We are two days into a four day stay. Very tired as our air conditioning unit makes a loud rattle which is impossible to sleep with. We made a Maintenance request the first day only to have another sleepless night last night. I inquired at the front desk and was told " they tightened everything as much as they could"... More 

Was this review helpful? Yes 1
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Jeff S! Thank you for leaving us a review of your recent stay. Please accept our apologies for your air conditioner being too loud. We did have our Chief Engineer inspect the unit, to see if there was anything loose which would be causing the loud noise, to which he tightened the unit, and when he checked it later,... More 

Palm Desert, California
Level Contributor
121 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 16, 2015

Spent a night visiting family in Grand Rapids, and stayed here. I'm finding consistent quality in Courtyard hotels, and this is no exception. We were greeted by a friendly staff on arrival, and throughout the visit people seemed to say more than just Hello. Although I'm not a super chatty person, I could tell everyone on the staff was going... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Paul M.! Thank you for leaving us a review of your recent stay. We pride ourselves on the friendliness of our staff and are happy to hear that your experience was no different. We're also glad that you found our beds to be so comfortable, and that you enjoyed our offerings for breakfast. I would agree that sometimes the... More 

Northville, Michigan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 6, 2015

We stayed here in a two bedroom room. The room was overall fine in the facility is clean. The front desk staff are very friendly but .... Around bedtime the toilet overflowed to about 2 inches of standing water in the bathroom. We called for housekeeping or maintenance but we were told there was only one person working at the... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello KG! Thank you for leaving us a review of your recent stay. Please accept our apologies for not meeting your, or our expectations. Your comments have been forwarded to our Assistant General Manager and General Manager as well, please know that we are taking all necessary steps to ensure that any future situations are all handled appropriately. Thank you... More 

Cleveland, OH
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 17, 2015

This was our first experience staying at a Marriott and won't be our last. We had a wonderful room on the first floor close to the lobby. Actually it was a suite with a separate area with a sofa bed and kitchenette. My only issue was the height of the bed. I am short and a stool would have been... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Crosstchr! Thank you for leaving us a review of your recent stay. We were so glad to hear about how much you enjoyed your stay. Thank you for staying with us. We look forward to seeing you on your next visit to Grand Rapids! More 

New York City, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 13, 2015

My main intention with booking this hotel was getting the airport shuttle, but I got a lot more besides. Great room for a good rest--but most of all, the staff were particularly friendly and helpful. As it happened, I ended up having a business meeting in the room--out on the balcony, actually--and I asked Housekeeping to help me by providing... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello VKMc! Thank you for leaving us a review of your recent stay. We are so glad that you enjoyed yourself, and that you had a pleasant dining experience in the Bistro. We are also glad that our staff helped to make your stay even better. Please accept our apologies for our hot tub being in need of repair. This... More 

Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 4, 2015

Hotel is very clean. Rooms are beautiful. We requested a room by the elevator so our 86 yr. old mother did not have a long walk in the hallway. It was given to us without having to remind them and change rooms, etc. In the morning we ate at the Bistro in the lobby and it was very good. I... More 

Was this review helpful? Yes
Elizabeth B, Front Desk Supervisor at Courtyard Grand Rapids Airport, responded to this review

Hello Sunlover5! Thank you for leaving us a review of your recent stay. I'm so glad that we were able to accommodate your request for a room near the elevator. I was happy to hear about how much you enjoyed your experience with us. Thank you for staying with us. We look forward to seeing you again on your next... More 

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