small rooms, worst maid service ever, and it's a bit run down. Surprisingly this is not the most terrible place to stay, but if you can afford a chain hotel I'd stay there instead. Seems like Michigan has low standards when it comes to hotels. Tried Americas Best Inn first and that place is even more despicable than this one.

I have never been in a filthier room in my life! we left and went to another hotel. Floor was not vacuumed, mold on the walls and refridgerator, sheets and pillowcases stained, bathroom was utterly disgusting. I don't know how this place stays open!

I would not recommend this place to anyone! Both experiences we had with them were awful. Two weeks ago, I went to check out the motel as we have been looking for a motel with weekly rates while we go house shopping. They let me see a room the first time and the room they showed me was awful. You... More

I was an employee at the Grand Rapids Inn and I have seen first hand how they are. The girl named Chrissy is VERY rude to customers, does not clean the rooms as the state requires and will kick anyone out she does not like and forget about getting your refund back because she will refuse to do so. The... More

We looked at two different rooms... there was holes in some of the walls, stains on the sheets and mold in the bathroom. We asked management for a clean room or a refund and that was not given. He told us that we could stay or he would call the cops! Can not believe that this place is rated so... More

I checked in on June 4th for a festival in downtown Grand Rapids. I was greeted by a friendly staff who gave me a king size bed room for a very low price. Upon entering my room I found it to be clean with all the amenities I needed. I was very happy with my stay I ended up staying... More

I payed for the 3 night deal with my card. The room smelled like a cheap motel, the bed was sorry and woke up with a back ache! Oh well, I figured you get what you pay for. When I came back for the second night I found my key didn't work so I had the desk clerk re-key it... More

After driving all day and part of the night we checked into the Grand Rapids Inn around 9PM. We had seen pictures of this motel on the Travel Michigan site. It showed attractive, clean rooms. This is the negative experience we had: 1-The clerk ran our card for three nights instead of holding it as other motels do, so we... More