We were expecting a better maintained and cleaner hotel based on reviews. Our room had a funky smell, the bedspred was stained and burned, and the coffee pot still had old grounds in it. Everywhere we went in the hotel we were scrutinzed by an unfriendly employee, so despite a friendly front desk staff, we felt very unwelcome. Grounds and... more

We were attending the State Track finals and had considered another sister hotel originally and after finding the price had changed online (lowered) I called the 800 number and was told about the 60+ rate that was available for Choice Privilege members making the room even less. We then decided to change the reservation to the Quality Inn Terrace Club... more

The room was very nice and clean .. The king size bed was great, I especially enjoyed the down blankets and pillows.! Very nice compared to the plain sheet and paper thin quilt you get at some hotels .. The pillows were my favorite part because they were so soft and fluffy.! haha. I was certainly amazed by the large... more

I based my 2 night stay on the more recent recommendations, which might have lead me to expect more then the normal Quality Inn with a better breakfast. The rooms are average, beds are average for a Choice Hotel, which means most are better than these. i am not sure where the previous reviews are comiong from, but it isn't... more

We chose this hotel based upon trip advisor reviews. We had a fabulous stay. Nice pool area, was a little crowded Sat PM, with a birthday party and others who had the idea of a "cheap" mid winter break. The room was plenty big enough for our family. Breakfast buffet was excellent and we had an added bonus of free... more

From a friendly efficient check-in to a great buffet breakfast before leaving, this hotel always pleases. We booked directly with the hotel online and arrived early. We were placed on the 3rd floor in a King room. Cleanliness is evident. We were surprised by the "need" to make a reservation for a buffet breakfast, but it makes sense. If everyone... more

This Hotel definitely out performs all the Hotels near the Grand Rapids Airport. We did a Park and Fly deal and were so impressed that we are coming back in 2 weeks just to stay with our kids. Great Breakfast, Real Food!!! more

My wife and I come to Grand Rapids quite often to visit our son and his family but finding a plce to stay has always been a problem. Though there are dozens of major chain motels and hotels, the many that we have stayed in, one after another, have been, at best, just OK. In all that time, we have... more

This was our 2nd stay at this hotel. Very Affordable accomadations. Quiet, elegant, comfortable, cozy, relaxing and enjoyable. I wish there was a hotel exactly like this one in every city. Staff was friendly and accommodating. Rooms and lobby were warm and cozy. Beds were soooo comfortable. Nice bathrooms. Hot Buffet Breakfast is best amenity, delicious and filling. Breakfast includes... more