I stayed at the Crowne Plaza for two nights for a conference. The room itself was very clean and the bed was comfortable. One drawback was how loud the fan was in the room. I had crank up the volume on the TV every time it came on. I find this ironic since this hotel makes a point of giving... more

We arrived for late check in on a Tuesday evening and they had saved two non-smoking rooms for us. Some convention was in town and making a mad last minute run on rental cars and rooms. We had requested non-smoking kings but those were no longer available. Room was nice, nice little gift pack on the bed with ear plugs... more

Very nice, big hotel. Pool was very large and indoor/outdoor. The rooms were clean, pretty large and fancy. Beds were alright. The hotel was good in allowing a special request (adjoining room) even though we booked through Priceline bidding. This is sometimes a dicey proposition. Our rooms even faced the pool area and had sliding glass patio doors. We did... more

PROS This hotel is not at the airport but it is very close. It is on the same street as most of the 'airport' hotels. There is no hotel at the airport. *On the 24th street strip has hotels, restaurants, Target, Wal-Mart, stores, etc. *Has a pool, courtyard, restaurant, extensive breakfast buffet *Pleasant, polite staff *Shower not low flow *Prompt... more

We had several rooms booked here because we were in town for a family wedding. When we booked our rooms no one told us there would be a cat show going on the entire weekend! Cats were everywhere...hallways; elevators. There was even people on the elevator with a litter box. When we complained the front desk manager told us that... more

Stayed here the evening of the 13th with my wife for a little R&R. Overall the hotel is a little tired, we picked it from others because 1) We're from here and have stayed here before, with and without the kids and 2) The indoor outdoor pool area. The hotel staff is always quick and courteous we've found, I am... more

I was in Grand Rapids for business. Room was fine; clean, nice beds, etc. Staff was wonderful. Room was quickly provided. Hotel bar was packed with annoying volleyball parents with only one server. Some were rude to her, however me and my colleagues were patient. We were thanked with a free round of drinks at the end of the night.... more

A huge hotel with okay rooms and rock hard beds. I would never categorize this as a 4 star property, however. Rude front desk service- we stayed twice and were pretty shocked by the strangely snotty service without a glimpse of a smile. HORRIBLE restaurant and bar. A cute little sleep packet with lavender linen spray and eye mask (but... more

I didn't like the beds in this hotel it was like sleeping on the floor! We just had a hamberger for dinner so couldn't tell you much about the food, just an average place. If you are looking for a comfortable bed don't stay here! more