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All 52 Grand Rapids hotels

Holiday Inn Grand Rapids Downtown

3.0 of 5 Hotel   |   310 Pearl Street Nw, US 131 and Pearl Street, Grand Rapids, MI 49504
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Ranked #21 of 52 hotels in Grand Rapids
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A recent review
4 of 5 stars reviewed 1 week ago
SoCalC8 Ontario, California
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257 people have reviewed this hotel

Traveler rating
    90
    112
    38
    7
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Ontario, California
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The boyfriend and I stayed here on our Western Michigan Beercation. It's right in downtown and you can walk anywhere from here. I had initially booked it through the hotel website itself, but ended up getting a deal on Priceline for a WAY cheaper price. The staff was very nice and helpful, parking was free and safe. We enjoyed our... More

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Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

SoCalC8, Thank you for taking the time to post comments about your recent stay. Its great to hear that our staff was accommodating and you enjoyed all the amenities our property has to offer. We hope to see you again in the future for another great stay! More

Detroit, Michigan
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Checked in on August 10, 2014 and checked out August 11 (of the same year, obviously). Arrived at about 8:00 PM and quickly checked in without any hesitation. Asked some questions about what was around and was given all sorts of great information. I asked for a late check out because I can't check into my next destination until 3:00... More

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Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

ralph_bigglesworth, Wow, thank you for your great comments on our property and staff. We love to hear comments about our service and amenities. We hope that you had a great time exploring the downtown area and hope to see you again in the future. On your next visit ask our desk about the YMCA that we partner with, maybe their... More

Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here two nights, recently, for work. The location of this hotel is great, right near downtown Grand Rapids, but the same time, it's location is it's bane. The hotel is literally 200 feet from U.S. 131, which is a major thoroughfare through the area... you hear cars and semi trucks all night long.. not a good location for light... More

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Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Blakk, Thank you for your comments. Our goal is always a restful nights sleep and we do apologize that is not what you experienced during your stay. We thank you for bringing it to our attention as we are always open for suggestions on way to improve our guest experience. In regard to your towel usage and cleaning, we do... More

Takoma Park, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

It was what you'd expect for a Holiday Inn. The room was clean and the hotel is within walking distance of things downtown. But I was here for a conference, so that stuff didn't matter that much. The problem I had was the noise. Noise inside the hotel wasn't really a problem but the outside noise was terrible. The hotel... More

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Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

CeliaArnaud, Thank you for your comments on your recent stay with us. Let me take a moment to apologize for the noise issues you experienced during your stay. As we are in the sleep business, uninterrupted sleep is the only kind we strive to provide. Your comments are greatly appreciated so we can address our problem areas and improve in... More

Munster, Indiana
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was in a great location. I got an amazing sleep in a quiet room, despite it being by the highway. The hotel also has free parking. I definitely recommend staying here if you are in downtown Grand Rapids.

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Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

en i, Thank you for your comments! We are pleased to hear about the great sleep you had during your recent stay. As we continue to be one of the only places in the downtown area to offer complimentary parking, we hope that we will see you again in the future for another good nights rest! More

Grand Rapids, Michigan
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its an average holiday inn. They keep the rooms very clean. Exceptional service from the people who work at this hotel. They also have a nice little bar downstairs Its also within walking distance from anywhere you need to be downtown which is an added bonus.

Was this review helpful? Yes 1
Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Spencer B, Thanks for your great comments on our property. We strive to give you the best guest experience possible and hope that with our high standards of cleanliness and service we will see you again in the near future for another downtown adventure! More

Battle Creek, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Came to Grand Rapids for a bachelor party celebration. There was a mix up with reservations at the first hotel we stopped at. walked into the lobby of this hotel and immediately were set up into our rooms. The staff of this hotel was incredible. Would definitely recommend this hotel for anyone going to the Grand Rapids area.

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Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

DrewL, Thank you for your amazing comments on our staff! Your kind words and continued business are the reason we strive to be better each day. Our team takes great pride in being a favorite property for guests such as you. We hope to see you and all your friends again soon for the next celebration! More

Norton Shores, Michigan
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Now I did make this reservation through Expedia, which I normally have excellent service! But they were completely sold out and since I reserved a one bed, and not a king bed, we got a full bed...lovely. I asked for a roll away which they had to get permission, but we did get it for free. AND we were placed... More

Was this review helpful? Yes 1
Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for taking the time to post your comments about your recent stay with us. I apologize that your room selection was not what you expected. Our goal is to accommodate as many of your guest requests when making a room assignment, however when bookings are made through third party booking sites and not directly with the hotel, requests... More

Macomb, Michigan
Contributor
18 reviews 18 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here on a Friday night to attend a wedding at the Grand Rapids Public Museum (conveniently located across the street). We arrived around 4:00 PM and had a smooth check in. We were provided a complimentary wireless code (the internet service was great). The lobby was very modern and the staff was friendly. There looked to be a... More

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Erin H, Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for taking the time to review our property. I am delighted to read that you liked our hotel features and decor. We are committed to providing our guests with the highest quality services and facilities. I am sorry about the issues you may have experienced concerning the odor in your room. We appreciate you bringing this to our... More

Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here one night while were in town for a Whitecaps game. Nice clean hotel. Our room was small but the beds and pillows were comfy. Very little noise compared to staying at a Holiday Inn Express which we normally stay at. Would definitely stay here again but do like having free breakfast at the Express.

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Additional Information about Holiday Inn Grand Rapids Downtown

Address: 310 Pearl Street Nw, US 131 and Pearl Street, Grand Rapids, MI 49504
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Grand Rapids Downtown 3*
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Also Known As:
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Days Inn Grand Rapids
Grand Rapids Days Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Grand Rapids #12 Romantic Hotel in Grand Rapids #17 Business Hotel in Grand Rapids
Hotel Class
Official Description (provided by the hotel)
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more   less 
Number of rooms
175

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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