I have used the Amway Grand Hotel for business meetings several times in the last three years. They are, and will always be, my first choice for a business meeting location. The staff are very easy to work with and do a great job in ensuring that your meeting is a complete success. The accomodations are beautiful and the food... more

For the money I paid, it was the worst hotel stay ever. Very old hotel that they have tried to fix up. Very small rooms. Temperature control was the worst part. As soon as i arrived, I lowered the temp to the lowest possible setting and the room was still uncomfortably hot by the time I left. The pool was... more

Stayed here for 4 nights with a convention. The staff is the friendliest and most helpful of anywhere I have stayed. Make time in your visit to enjoy the fitness center. It is second to none. Compares as well or better than a private club. I enjoyed raquet ball, weights and nautalis, swimming and a suana. Then hung out in... more

I am just returning home from my weekend in Grand Rapids and had a fantastic stay at the Amway Grand. From the moment we arrived everyone was very friendly and seemed to take a genuine interest in me and my family (The valet who took care of us on Friday remembered us on Sunday). We attended a wedding/reception in the... more

My wife and I have stayed at the Plaza many times. In February, our daughter and son in law celebrated their wedding using the Imperial Room for the reception. I have never been disappointed at the Plaza and this event was no exception. The staff were attentive, helpful and always at hand. The Ballroom was excellent and all of those... more

The hotel overall is a very nice hotel. If you stay in the tower on the 20th floor you will get a spectacular view of the Grand River. However, the rooms are just basic hotel rooms! Not worth the expensive cost of the rooms offered becuase the bathrooms are old and need updating and the carpet needs to be changed.... more

I stayed at the Amway Grand about a week ago for work. The hotel itself was very nice, centrally located in the downtown area, and close to several shops. My room was pretty standard, but the curved shower curtain was a nice touch. The best part of the hotel is the restaurant selection, from a delicious (and relatively inexpensive cafe)... more

Stayed here Valentines Day with my Fiance. Check in was a breeze with very helpful staff. We were given a room in the Pantlind side of the Hotel, which was beautiful. The room was in wonderful condition, although a little small. Bed was very very comfortable. We ate breakfast in the morning at the restaurant overlooking the Grand River. A... more

I went to the Amway for my birthday and booked the 1913 room package. I went with the concierge level and was pleasantly surprised by all the perks I received. The staff was extremely helpful and attentive to all my needs. They even honored my last minute request for a river view when I checked in. This establishment truly made... more