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All 52 Grand Rapids hotels

Amway Grand Plaza Hotel

4.0 of 5 Hotel   |   187 Monroe NW, Grand Rapids, MI 49503
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Ranked #4 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed yesterday
Baymom1 Newport Beach, CA
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589 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Newport Beach, CA
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Business took us to Grand Rapids and we opted to stay at The AMWAY Grand Plaza. Excellent location and a nice variety of accommodations available for our large group. We had a junior suite on the historic side of the hotel with lovely city views. Our adult children were upgraded upon arrival to the tower side and were given a... More

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Jackson, Mississippi
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had the pleasure of joining the 101st Airborne Veterans for their gathering in Grand Rapids. Room was very nice - requested and received the river view - beautiful, especially in early morning. Hospitality room was in basement with no windows was the only downside. Other venues were very nice - Saturday evening hospitality setting and dinner were great - and... More

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Whiting, Indiana
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First time at this hotel. I was only able to reserve Friday night and had accommodations for another hotel for Saturday night. Friday night we checked in with the front desk and was able to stay another night. Beautiful, classy and elegant features throughout the hotel. Very clean rooms. In walking distance to alot of attactions. Lauren at the lounge... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is beautiful, the staff was nice, but make sure never to stay on the 4th floor facing the inside of the hotel. The view is terrible. Out of the 2 rooms that we had booked, #463, th AC went out the first night. By the time maintenance came to fix it, it was 2 AM. Housekeeping came at... More

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Carrie S, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Dy-Texan, Thank you so much for staying with us and for your compliments on the beauty of our hotel and our dedicated staff. Please accept our sincerest apologies for the unacceptable facilities issue. We would really value the opportunity to follow up with you directly to gather more information to get this resolved and make the situation right with... More

4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just stayed there,the room was spotless the staff very very helpful and the sunday brunch excellent!Ask about package deal.Close to parking,museums,and restaurants.We would go back to this hotel because of the overall experience.Stayed in a lot of terrible hotels in sixty some years but this Amway Grand,was the best and treated like they cared about you and your stay.

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Knoxville, Tennessee
Top Contributor
162 reviews 162 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a large hotel that is elegant and very convenient to the downtown area. The buffet breakfast was reasonably priced and very good with hot and cold buffets and even made to order omelets. The rooms are not large, but they are still comfortable. On couple in our party got a corner room in the newly renovated tower on... More

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Saugatuck, Michigan
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

While the "Grand" is only a short trip, it's an escape that's seems far away from the everyday routine. It was kind of on a whim that I would escape to Grand Rapids In January for pure needed escape to relaxation and to pamper myself. I called for a reservation on the way, as the trip only took a few... More

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Sterling Heights, Michigan
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I often go to Grand Rapids for romantic getaways and have stayed at the Amway Grand for our past two anniversaries. The hotel is a gorgeous building in the classic luxury hotel style with comfortable rooms and first rate staff. The last time we were there I casually mentioned it was our anniversary and the desk clerk... More

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Cleveland, Ohio
19 reviews 19 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Recommend you stay in the tower, where the rooms are modern. I stayed on the 22nd floor, which is newly renovated. Great stay and the staff was always friendly no matter where we were. There is also a Starbucks attached which came in handy every morning before our conference started.

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Senior Contributor
31 reviews 31 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Read your reviews and looked forward to staying in this convention booked hotel. I was not disappointed. I elected for a room in the tower with updated rooms. The decor was clean and crisp. Large rooms, efficient bathrooms, though mine did not have a tub, and I did not miss it. I enjoyed a wonderful corner view on the 21st... More

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Additional Information about Amway Grand Plaza Hotel

Address: 187 Monroe NW, Grand Rapids, MI 49503
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amway Grand Plaza Hotel 4*
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza

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#1 Green Hotel in Grand Rapids #2 Family Hotel in Grand Rapids #2 Romantic Hotel in Grand Rapids #2 Business Hotel in Grand Rapids
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Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door, you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 
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