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Amway Grand Plaza Hotel

Certificate of Excellence
GreenLeadersGold level
Hotel website
187 Monroe NW, Grand Rapids, MI 49503
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Amway Grand Plaza Hotel
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Amway Grand Plaza Hotel
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721 reviews from our community

Traveler rating
    428
    201
    45
    27
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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Chicago
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is an impressive and very massive hotel with a friendly staff. Great food and ton of restaurants to choose from. The buffet breakfast (with omelette bar) is great! Awesome potatoes too! The room my client put me in for a few days was the historic side which was nice and clean. The bathroom was a bit more impressive with... More 

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rochester, ny
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed at the Amway for a junior high/high school DOT Competition. The staff was very friendly, hotel absolutely beautiful. I was very impressed with the rooms, the efficiency, etc. Look forward to going back! A good selection of restaurants.

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Middleville, Michigan
Top Contributor
78 reviews 78 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There are two major hotels in downtown Grand Rapids and this is one of them and we personally find this one to be a better value for our money than the other. This however does make it hard to get reservations during big events so make sure you plan ahead.

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Kansas City, Kansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Amway Grand Plaza Hotel is indeed a GRAND place to relax and enjoy stepping back into time. To my delight, we had the pleasure of staying in the older section of the hotel. There were no complaints, and I found extra bonus of having Amway products such as soaps and shampoos stocking our rooms. The hotel staff was beyond... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Was here for 4 days and the first room we got was in the old part of the hotel which turned out to be a nightmare, if I had not changed rooms I would have rated this hotel two star. Anyways, some people might like that old era look but it wasn't my cup of tea so I requested the... More 

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Romulus, Michigan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is beautiful with tremendous charm and decor. The rooms are quite small, however they were clean and fresh, with nice views. The pool was very nice and the pool attendants were fun, light hearted and very friendly. Great access to the DeVos Center with indoor walkways throughout. There are many little shops and restaurants in and out of... More 

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Largo, Florida
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently spent 2 nights at the Amway Grand Plaza Hotel for a conference at the De Vos Convention Center and we must say, it was truly a "Grand" experience! We were fortunate to have a riverfront suite on the 9th floor and the view was awesome, as was the hospitality service! The lobby and main floor... More 

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Grand Rapids, Michigan
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel. The view of the river from our 24th floor room in the new wing was stunning. Our only complaint was that at 2:30 a.m. we were awakened by what sounded like a group of teenagers outside our room. At about 2:45 a.m. I think I heard a security guard come deal with the nuisance. For an upscale hotel,... More 

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Detroit, MI
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Beautiful lobby and main floor. This hotel had absolutely the smallest bathroom in a hotel I've ever been in. No hot water on Saturday morning when we tried to get ourselves ready for the day! When we checked out they told us ' oh yeah we had a problem with hot water on that side of the hotel we should... More 

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Buxton, North Dakota
Top Contributor
71 reviews 71 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Amway Grand Hotel while attending a conference at the De Vos Convention Center. The room I had was very big! Sometimes at these type of hotels the rooms are small and cramped. I would definitely stay here again if attending another conference at the De Vos. Another nice feature of the hotel is the food/shopping... More 

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