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Amway Grand Plaza Hotel

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187 Monroe NW, Grand Rapids, MI 49503
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Amway Grand Plaza Hotel
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793 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
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  • German first
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Springfield, Missouri
5 of 5 stars Reviewed yesterday NEW

We were in Grand Rapids for a convention at the DeVos Center, conveniently connected by skywalk. The room was contemporary and appeared to be very new. Staff was quite pleasant from desk clerk to valet parking attendants to bellhops and housekeeping. They carefully addressed us by name, which I appreciated. Hated to leave when our 4 nights were up!

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Northern Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amway is a very clean and nice hotel. The Sports Bar is nice with a great menu ( make sure to try the onion appetizer!) I was in the old section and it is nicely remodeled. The meeting rooms were very nicely decorated with elegant appointments throughout. Would recommend this hotel.

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BOWIE
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place was amazing. Came here for business and had no expectations, but this hotel even put some DC hotels to shame. The meeting rooms were spectacular and my guest room was simply perfect. From some of the reviews, I think it depends on where you stay but I was in sky tower 18th floor, corner room. Fabulous view of... More 

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Chicago, Illinois
1 review
2 of 5 stars Reviewed 4 days ago NEW

I was recommended this hotel by a local client. 2 coworkers and myself attempt to check in at 345pm, check in is listed at 4. One coworker gets his room, me and another coworker are told that the rooms are not ready. We wait in the lobby with many others waiting for a room, probably 30 people at least. We... More 

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Shipshewana, Indiana
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Wow, what a huge disappointment, beautiful...Yes, hidden. Fees OH HECK YEAH. The hotel was booked for cheer compititions which is costly to most families anyway...but this hotel had a skyway across to DeVos sports arena. Let's start from the hotel either you pay $30.00 plus tip for valet parking or park across the street and carry your bags and stuff... More 

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Greenwood, Arkansas
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were in Grand Rapids for a convention so we were given an excellent rate for our stay. The hotel is very elegant. Even though we did not eat at the Sports Bar I heard from many people that it was very good. We tried the hotel buffet one evening and it was ok. The price was very reasonable but... More 

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Kingsport, Tennessee
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice hotel, although the tower I stayed in was the "old tower", as they called it. It was nice but very dated. The bathroom was nice, but very small. Everyone was very good at whatever they did. TV was difficult to use. The Garden Court Restaurant (the only one normal people could afford" was closed at 7 PM, and... More 

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Phoenix, Arizona
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Was disappointed with this hotel The good: had a lovely room overlooking the river in the newer tower side The bad: housekeeping very poor. Floor was dirty, toilet dirty, awful stale smell in the room and bed not made properly. Most uncomfortable pillows I've ever had in a hotel. Extremely loud AC - but good to drown out noise from... More 

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White Lake, Michigan
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for one night with company get away. Stayed in the tower, spacious room, King size Bed was soft enough, but not too soft. I am a bit picky and don't sleep well on most hotel beds. Nice view from the 24th floor, could see across the city. We had a private meal on the 28th floor, again the view... More 

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Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in town for a convention and offered a special rate. Our room was located in the tower, the new part of the motel. Our room was spacious and had a wonderful view! No complaints about our stay! Beautiful Hotel with lovely sunset views.

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