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Amway Grand Plaza Hotel

Certificate of Excellence
GreenLeadersGold level
Hotel website
187 Monroe NW, Grand Rapids, MI 49503
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Amway Grand Plaza Hotel
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795 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
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Puyallup, Washington
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We went here for a cheer competition and it was wonderful. We had access to the concierge lounge on the 25th floor and it was a great place to have to go for quiet time. The staff was very friendly. After we went back to our home state I realized that I had left my camera at a local restaurant.... More 

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Fenton, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed on the 25th floor king suite. Enjoyed the views of the park and Gerald Ford President Museum. Was a little picey but seamed worth it. You probably don't need to pay as much for the luxury and pampering you get. Already started planning when to go back as soon as we left. Did not like paying for parking but... More 

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Springfield, Missouri
5 of 5 stars Reviewed 2 days ago NEW

We were in Grand Rapids for a convention at the DeVos Center, conveniently connected by skywalk. The room was contemporary and appeared to be very new. Staff was quite pleasant from desk clerk to valet parking attendants to bellhops and housekeeping. They carefully addressed us by name, which I appreciated. Hated to leave when our 4 nights were up!

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Northern Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Amway is a very clean and nice hotel. The Sports Bar is nice with a great menu ( make sure to try the onion appetizer!) I was in the old section and it is nicely remodeled. The meeting rooms were very nicely decorated with elegant appointments throughout. Would recommend this hotel.

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BOWIE
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This place was amazing. Came here for business and had no expectations, but this hotel even put some DC hotels to shame. The meeting rooms were spectacular and my guest room was simply perfect. From some of the reviews, I think it depends on where you stay but I was in sky tower 18th floor, corner room. Fabulous view of... More 

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Chicago, Illinois
1 review
2 of 5 stars Reviewed 5 days ago NEW

I was recommended this hotel by a local client. 2 coworkers and myself attempt to check in at 345pm, check in is listed at 4. One coworker gets his room, me and another coworker are told that the rooms are not ready. We wait in the lobby with many others waiting for a room, probably 30 people at least. We... More 

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Shipshewana, Indiana
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Wow, what a huge disappointment, beautiful...Yes, hidden. Fees OH HECK YEAH. The hotel was booked for cheer compititions which is costly to most families anyway...but this hotel had a skyway across to DeVos sports arena. Let's start from the hotel either you pay $30.00 plus tip for valet parking or park across the street and carry your bags and stuff... More 

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Greenwood, Arkansas
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were in Grand Rapids for a convention so we were given an excellent rate for our stay. The hotel is very elegant. Even though we did not eat at the Sports Bar I heard from many people that it was very good. We tried the hotel buffet one evening and it was ok. The price was very reasonable but... More 

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Kingsport, Tennessee
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel, although the tower I stayed in was the "old tower", as they called it. It was nice but very dated. The bathroom was nice, but very small. Everyone was very good at whatever they did. TV was difficult to use. The Garden Court Restaurant (the only one normal people could afford" was closed at 7 PM, and... More 

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Phoenix, Arizona
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Was disappointed with this hotel The good: had a lovely room overlooking the river in the newer tower side The bad: housekeeping very poor. Floor was dirty, toilet dirty, awful stale smell in the room and bed not made properly. Most uncomfortable pillows I've ever had in a hotel. Extremely loud AC - but good to drown out noise from... More 

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