We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Grand Rapids hotels

Amway Grand Plaza Hotel

4.0 of 5 Hotel   |   187 Monroe NW, Grand Rapids, MI 49503
Hotel website
Hotel amenities
Amway Grand Plaza Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Amway Grand Plaza Hotel to your Saves list
Ranked #4 of 52 Hotels in Grand Rapids
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 days ago
AJfromCO Boulder, Colorado
Write a Review

620 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Boulder, Colorado
Top Contributor
64 reviews 64 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I really liked the mix of old and new here, nice staff and nice rooms. Old school charm with modern amenities. Grand Rapids overall was impressive, this hotel is right on the river and I had a nice visit.

Was this review helpful? Yes
Toronto, Canada
20 reviews 20 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is fantastic! Beautifully elegant and steeped in old school tradition. Our room, which was in the original part of the hotel and I believe fell into their 'standard' category, was simply lovely...I can't imagine how amazing an upgraded room would be! Our room was huge, gorgeously appointed, with a massive walk-in closet/dressing room. High quality mahogany furnishings, 4... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel. Great location and how can you go wrong with Ruth Chris located on site. Make sure you request a room in the original hotel. The turn of the century lobby will bring you back in time Don't miss the lobby bar during the day and stop into lounge at night for a great night cap

Was this review helpful? Yes
Highland Park, Illinois
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was the 3rd time I've stayed at the Amway Grand Plaza. It is a beautiful hotel with a staff that understands service. I stayed in one of the newly remodeled tower rooms, had a lovely corner room with an interesting view of the river. The bellman who brought up my luggage went out of his way to be helpful... More

Was this review helpful? Yes
Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the new tower for 3 nights. Opted for newly remodeled vs. the old building, which has a lot of character. I found the decorating choices to be sort of strange (dark, 1970's style corridors). But the room was very clean, bed was comfortable, a/c worked well, big plasma TV, bathroom was TINY which was a surprise, because we... More

Was this review helpful? Yes
Gaylord, Michigan
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Had a couples weekend at the Amway Grand in Grand Rapids, MI. We stayed in the older Paldin side (Tower is newer) and had a beautiful room. Think old world class and it is done. With that comes waiting a little longer for hot water (have patience), having a smaller closet, smaller bath, smaller room, but the nice, comfortable feeling... More

Was this review helpful? Yes
Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

What a fabulous hotel to stay in. Service from the front desk, valet parking, restaurants and shops and the room maids was excellent. Nothing was too much trouble, everything we asked for and more. A fine hotel to stay for every occasion.

Was this review helpful? Yes
Troy, Michigan
Top Contributor
316 reviews 316 reviews
91 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was large and spotlessly clean. Every employee we encountered was very friendly and helpful. We appreciated all of the restaurants in the hotel and the pleasant shop which had conveniently long hours. The fitness facilities were excellent and appeared newly remodeled. The location was great for what we wanted to do. We would definitely return if we came... More

Was this review helpful? Yes
Streamwood, Illinois
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location. It is downtown within walking distance of a lot of things. We were staying in the older part of the hotel. I feel this side of the hotel has become neglected to focus on the newer, contemporary side of the hotel. The room was small, the sink didn't drain properly, and there was... More

Was this review helpful? Yes
Top Contributor
106 reviews 106 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on a weekend and found it to be the best value for your money. The more than helpful staff made checking in and room selection easy (if you have the option, stay in the new tower). Walking distance to all the bars and restaurants. Staff was courteous and gave us a late check out... More

Was this review helpful? Yes
Do you own or manage Amway Grand Plaza Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Amway Grand Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amway Grand Plaza Hotel

Address: 187 Monroe NW, Grand Rapids, MI 49503
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amway Grand Plaza Hotel 4*
Number of rooms: 682
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Odigeo and Tingo so you can book your Amway Grand Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza

123 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (101)
Hotel & grounds (35)
Dining (5)
View from room (8)
Room/suite (15)
Bathroom (6)
Business center/function rooms (4)
Other (28)

Management photos: Courtesy of the property manager

All management photos (23)
Room/suite (8)
Hotel & grounds (7)
Dining (5)
Business center/function rooms (1)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Amway Grand Plaza Hotel

Enlarge Map