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Amway Grand Plaza Hotel

Certificate of Excellence
GreenLeadersGold level
Hotel website
187 Monroe NW, Grand Rapids, MI 49503
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Best prices for: 1 room 1 guest
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Amway Grand Plaza Hotel
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773 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here last week as part of a church convention and had a marvelous time. The hotel is a mix of both the "old" and the "new." While one side is the "original" hotel - dating back to the early 1900s - the "other" side is a newer, glass tower, with a connecting concourse filled with shops, restaurants, and... More 

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Raleigh, NC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my second visit to the Amway. Overall, I was pleased with this hotel. The room was comfortable, I like the old time charm of the hotel. Starbucks in the lobby is always a plus. On the downside, my bathroom was not cleaned properly each day. This was surprising to me at a hotel of this caliber. I also... More 

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Canton, Michigan
Level Contributor
97 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I go every year in March to a conference in in Grand Rapids and stay at the AMWAY Grand. I always ask to stay in the tower section since these rooms are a guarantee of a river view and they are modern in decor than the older section of the hotel. This year I pleasantly surprised with the bathroom. It... More 

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Fort Wayne, Indiana
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We made a last minute decision to stay over night in Grand Rapids for the first time. We were surprised that Amway Grand had vacancy when other nearby hotels were full. Now I know why. Valet staff was quick, professional, and kind. They did their job and convinced us it would be a great experience. Front desk staff was efficient... More 

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Chatham, Ontario, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for a convention at devos place. Here is my breakdown Pros: Conveniently located. Walking distance to several restaurants Connected by sky walk to convention center Valet parking Pool is heated 2 hot tubs On site Starbucks Hotel restaurants have good food at a reasonable price (no $21 hamburger) Free wifi Many cable channels 15 minute drive to... More 

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michigan
Level Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Grand is located right in the heart of downtown GR. This puts you right in the middle of all the action. We go ever year for ArtPrize, and always stay at The Grand. The rooms in the newer tower, have recently been remodeled and are very nice. Ask for a river view room as high up as possible the... More 

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Independence, Missouri
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here a week for a national conference. We were in an older section and the room was well appointed, but smallish considering the price. I heard that the rooms in the newer building were bigger. The bathroom was tiny and you could not sit on the stool without leaning to avoid the sink. Also the... More 

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Great Lakes
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for a two night business event in the adjacent Devos Place, which is reached via a walk way, or a very pleasant walk along the riverside. Room in the Tower was very nicely appointed, with a good view of the river and downtown buildings. Service on arrival - at valet, front desk and bell captain was excellent. All requests... More 

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Brookfield, United States
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Recently spent 2 nights at this hotel. To say it is beautiful is an understatement! This 1930s hotel has retained its original woodwork and chandeliers while sporting a brand new all glass tower that rivals anything in New York! Our room, in the older hotel section, was roomy and immaculately clean. The hotel features a Ruth Criss Steak House and... More 

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everywhere
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was on the newly renovated side. While it was quite small, it was also very nice and comfortable. The pillows were exceptionally comfortable and I slept well. The walls are a little thin and we could hear others coming and going so I suggest ear plugs. The people at the front desk are really nice and helpful with... More 

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