We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Grand Rapids hotels

Amway Grand Plaza Hotel

4.0 of 5 Hotel   |   187 Monroe NW, Grand Rapids, MI 49503
Hotel website
Hotel amenities
Save Saved
You added Amway Grand Plaza Hotel to your Saves list
Amway Grand Plaza Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
86%
Ranked #4 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed yesterday
Baymom1 Newport Beach, CA
  • Overview
  • Reviews (589)
  • Photos (119)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (179)
  • Location
  • More
Write a Review

589 people have reviewed this hotel

Traveler rating
    349
    161
    38
    23
    18
See reviews for
81
150
20
233
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Newport Beach, CA
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Business took us to Grand Rapids and we opted to stay at The AMWAY Grand Plaza. Excellent location and a nice variety of accommodations available for our large group. We had a junior suite on the historic side of the hotel with lovely city views. Our adult children were upgraded upon arrival to the tower side and were given a... More

Was this review helpful? Yes
Jackson, Mississippi
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had the pleasure of joining the 101st Airborne Veterans for their gathering in Grand Rapids. Room was very nice - requested and received the river view - beautiful, especially in early morning. Hospitality room was in basement with no windows was the only downside. Other venues were very nice - Saturday evening hospitality setting and dinner were great - and... More

Was this review helpful? Yes
Whiting, Indiana
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First time at this hotel. I was only able to reserve Friday night and had accommodations for another hotel for Saturday night. Friday night we checked in with the front desk and was able to stay another night. Beautiful, classy and elegant features throughout the hotel. Very clean rooms. In walking distance to alot of attactions. Lauren at the lounge... More

Was this review helpful? Yes
Dallas
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is beautiful, the staff was nice, but make sure never to stay on the 4th floor facing the inside of the hotel. The view is terrible. Out of the 2 rooms that we had booked, #463, th AC went out the first night. By the time maintenance came to fix it, it was 2 AM. Housekeeping came at... More

Was this review helpful? Yes
Carrie S, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Dy-Texan, Thank you so much for staying with us and for your compliments on the beauty of our hotel and our dedicated staff. Please accept our sincerest apologies for the unacceptable facilities issue. We would really value the opportunity to follow up with you directly to gather more information to get this resolved and make the situation right with... More

michigan
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just stayed there,the room was spotless the staff very very helpful and the sunday brunch excellent!Ask about package deal.Close to parking,museums,and restaurants.We would go back to this hotel because of the overall experience.Stayed in a lot of terrible hotels in sixty some years but this Amway Grand,was the best and treated like they cared about you and your stay.

Was this review helpful? Yes
Knoxville, Tennessee
Top Contributor
162 reviews 162 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a large hotel that is elegant and very convenient to the downtown area. The buffet breakfast was reasonably priced and very good with hot and cold buffets and even made to order omelets. The rooms are not large, but they are still comfortable. On couple in our party got a corner room in the newly renovated tower on... More

Was this review helpful? Yes
Saugatuck, Michigan
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

While the "Grand" is only a short trip, it's an escape that's seems far away from the everyday routine. It was kind of on a whim that I would escape to Grand Rapids In January for pure needed escape to relaxation and to pamper myself. I called for a reservation on the way, as the trip only took a few... More

Was this review helpful? Yes
Sterling Heights, Michigan
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I often go to Grand Rapids for romantic getaways and have stayed at the Amway Grand for our past two anniversaries. The hotel is a gorgeous building in the classic luxury hotel style with comfortable rooms and first rate staff. The last time we were there I casually mentioned it was our anniversary and the desk clerk... More

Was this review helpful? Yes
Cleveland, Ohio
Contributor
19 reviews 19 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Recommend you stay in the tower, where the rooms are modern. I stayed on the 22nd floor, which is newly renovated. Great stay and the staff was always friendly no matter where we were. There is also a Starbucks attached which came in handy every morning before our conference started.

Was this review helpful? Yes
X
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Read your reviews and looked forward to staying in this convention booked hotel. I was not disappointed. I elected for a room in the tower with updated rooms. The decor was clean and crisp. Large rooms, efficient bathrooms, though mine did not have a tub, and I did not miss it. I enjoyed a wonderful corner view on the 21st... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Amway Grand Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Amway Grand Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amway Grand Plaza Hotel

Address: 187 Monroe NW, Grand Rapids, MI 49503
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amway Grand Plaza Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Travelocity, Tingo, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Amway Grand Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (97)
Viewed
Hotel & grounds (35)
Viewed
Dining (5)
Viewed
View from room (8)
Viewed
Room/suite (15)
Viewed
Bathroom (6)
Viewed
Business center/function rooms (4)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Grand Rapids with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Grand Rapids #2 Family Hotel in Grand Rapids #2 Romantic Hotel in Grand Rapids #2 Business Hotel in Grand Rapids
Hotel Class
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door, you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 
Number of rooms
682

Questions & Answers

Questions? Get answers from Amway Grand Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer