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All 51 Grand Rapids hotels

Amway Grand Plaza Hotel

4.0 of 5 Hotel   |   187 Monroe NW, Grand Rapids, MI 49503
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Amway Grand Plaza Hotel
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Ranked #4 of 51 Hotels in Grand Rapids
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 5 days ago
Chris S McAllen, Texas
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635 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McAllen, Texas
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We flew into Michigan (for Art Prize) in October and stayed at the Amway Grand Plaza a few nights... It truly was Grand! Growing up in a lower income family in Grand Rapids, I used to look at the Amway (the only sky scraper in Grand Rapids at that time), and wish that I could stay there. It was simply... More

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16 reviews 16 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Enjoyed my 2-day stay in the Amway Grand. The new tower is very nice, but I liked the previous stays in the historical section just as much. The bathroom was "handicapped" accessible, but without the emergency call buttons if one did slip or fall, which I saw when in England. The only downside was the work being done on the... More

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New Baltimore, MI USA
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

This is actually a nice hotel. Clean and in a nice location. Good amenities and all, but whoever is running that place needs to rethink their booking policies. I was in town for a Cardiology Convention. I booked my room 6 months in advance. I arrived in at 2pm and my room wasn't available until almost 5pm (my conference started... More

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Carrie S, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Rangerstar, Thank you so much for choosing to stay with us during the Cardiology Convention! We know there are several hotel options in our city, so we appreciate you selecting our hotel and booking your reservation in advance. Please accept our sincerest apologies for the issues you encountered upon your arrival. We strive to ensure guests can check in... More

3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed over night for a conference. Our room was in the older Paldin tower. Loved all the architectural details and the room was well furnished and quaint. The service was exceptional. The business centers printers were out of commission so they offered to print our documents at the desk, big help!! Our only qualm with the room was the walls... More

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Royal Oak, Michigan
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had the pleasure i'm staying at this hotel for a business meeting in October 2014. The second you enter the lobby you could feel the history from this building. This hotel has recently undergone some renovations and you can tell. The rooms are comfortable very clean and somewhat spacious for an older hotel. Service however was hit or miss... More

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Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have nothing but good things to say about this lovely hotel. The staff was courteous and helpful from our first interaction, parking was easy in the hotel garage attached by a skywalk. (Self park cost $20 per 24 hour period, valet I believe was $30) Although that price includes unlimited coming and going with your vehicle, the hotel was... More

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Brooklyn, New York
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, friendly and extremely helpful front desk staff. Room was comfortable. I had an aweful night's sleep as I could hear everything the person next door was taliking about. Noises in hallways at 2:30am and the guest next door sounded like he was in my room talking at 4:30am! No hot water for a shower in the morning either!... More

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5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had the great pleasure of staying at the Amway Grand for ArtPrize last weekend. What a terrific hotel! This is the second time that we have stayed here, and both times were perfect. The staff is incredible, very attentive to our needs, the room was extremely comfortable, quiet and clean. Of all the places in the... More

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East Lansing, Michigan, Usa
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is one of my favorite hotels to stay at for the customer service and all that there is in walking distance from the hotel. If you don't want to venture out Cygnus 27 is an amazing view and dinner. They have updated the tower guest rooms and they are amazing! I love the redesign. They are comfortable and contemporary.... More

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Columbus, OH
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In Grand Rapids for a family wedding which I conducted. This is a classic grand hotel. The downstairs lobby area is filled with shops, lots of people walking through, a very nice restaurant overlooking the Grand River and a smaller deli type restaurant called Cornucopia. The staff is very attentive, checking with us occasionally to see if we have any... More

Was this review helpful? Yes 2
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Additional Information about Amway Grand Plaza Hotel

Address: 187 Monroe NW, Grand Rapids, MI 49503
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amway Grand Plaza Hotel 4*
Number of rooms: 682
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza

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