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Amway Grand Plaza Hotel

4.0 of 5 187 Monroe NW, Grand Rapids, MI 49503
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Amway Grand Plaza Hotel
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Amway Grand Plaza Hotel
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692 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ishpeming
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in a newly renovated corner room on the 11th floor overlooking the city. It was done in black, grey and white, and was spectacular. The room, as well as the rest of the hotel and restaurants are immaculate. It's worth the extra money to be treated like royalty for a few days!

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Milwaukee, WI
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Was here for a business trip. This hotel was a real surprise, in a good way - it's huge, and very luxurious, in an old world way. Beautiful old lobby! Great restaurants inside the hotel and outside. Wish I had more time to spend at their bar. Alot more than I expected from Downtown Grand Rapids for my first trip... More 

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chicago
Contributor
16 reviews 16 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Amway is a historic hotel from 1916 in downtown Grand Rapids. It was renovated in the 1980s by the founders of Amway, and they added a modern tower. My husband and I had actually visited the hotel's lobby and Lumber Baron Bar several times before with friends who live in the area. It's that kind of place - locals... More 

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Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a very nice hotel that is known as top-notch. I agree with this analysis but am also not convinced the price point is worth it. You could pay for a mid-level luxury hotel and be just as happy. Food at the restaurants is way overpriced. I would suggest leaving the building.

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Topeka, Kansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

If I ever visit Grand Rapids again there would no other place to stay. Between the restaurants on site and the shops I don't think you ever need to leave the building. The staff at the bar at the top of the new tower was nice enough to let me take in the view in several spots even though I... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed there for Valentines Day. The room was nice & very clean, bed very comfortable, staff was friendly, parking garage across the street has easy inside walkway access to hotel (that was nice as it was cold outside). I'd stay there again.

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Dave N, Manager at Amway Grand Plaza Hotel, responded to this review

Dear jeanne r, Thank you for joining us earlier this month and for giving us feedback about your stay. I am very glad you enjoyed your Valentines Day experience with us! We are very grateful for your business and I hope we have the opportunity to have you back again soon. At your service, Dave N More 

Saint Ignace, Michigan
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The Amway was absolutely beautiful. All of the staff were very friendly. Just the way it smelled inside was wonderful! My disappointments were the lack of a coffee pot in the room and the walls were very thin. Woke up at 8:45 am after a long night, to the housekeeper trying to get in the room. About 30 min later,... More 

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Dave N, Manager at Amway Grand Plaza Hotel, responded to this review

Dear foodie906, Thank you so much for visiting us last week, I am very happy to hear that you found the staff friendly and the hotel luxurious. Our sincerest apologies for the housekeeping misunderstanding, I will be sure this gets addressed today. We are very grateful for your business and would love to have you back the next time you... More 

Portage, Michigan
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Because it was my husbands birthday, we were upgraded to a river view room at no extra charge. Clean, comfortable, and elegant. We had dinner in the Cygnus 27 and the food and service was excellent but I wish we would have had a table near the windows to enjoy the city view. The upgraded room we chose only had... More 

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Dave N, Manager at Amway Grand Plaza Hotel, responded to this review

Dear RunnerGirl0922, On our behalf please wish your husband a warm happy birthday from our staff. Thank you for joining us this past week and for taking the time to give us feedback on your stay. We appreciate the opportunity to host you for such a special occasion and the next time you come to town we would love to... More 

Maple, Ontario
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a great customer experience on my stay at this hotel.. The staff was very helpfull as we got in very late due to bad weather.. The room was furnished very well and clean.. comfortable bed.. Starbucks located in the lobby!

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Dave N, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Howard K, We always love to hear that we have not only met, but exceeded our guest's expectations. Thank you very much for staying with us last week and for taking time out of your day to give us feedback. We would be honored to host you again the next time you visit Grand Rapids. At your service, Dave... More 

Michigan Usa
Top Contributor
54 reviews 54 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I just celebrated our 30th wedding anniversary by staying in this hotel. We stayed in room 1130 in the historic Pantlind side. This is a corner room. 3 windows next to the top floor. We had a view of people ice skating outside at Rosa Parks. We took advantage of their romance package. massage for two in... More 

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Dave N, Manager at Amway Grand Plaza Hotel, responded to this review

Dear GinnyLu2009, Congratulations on 30 years of marriage! What an incredible mile stone. We are very happy you enjoyed stepping back in time and visiting our historic home. It is our utmost pleasure to host such special occasions and I am very pleased to hear about how positive your experience was. The next time you are in Grand Rapids we... More 

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Additional Information about Amway Grand Plaza Hotel

Address: 187 Monroe NW, Grand Rapids, MI 49503
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Amway Grand Plaza Hotel 4*
Number of rooms: 682
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#2 Business Hotel in Grand Rapids
#2 Romantic Hotel in Grand Rapids
#3 Family Hotel in Grand Rapids

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