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All 52 Grand Rapids hotels

Amway Grand Plaza Hotel

4.0 of 5 Hotel   |   187 Monroe NW, Grand Rapids, MI 49503
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Amway Grand Plaza Hotel
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86%
Ranked #3 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 5 days ago
countryjules1964 Portland, Michigan
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574 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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English first
Portland, Michigan
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Planned an overnight stay for a concert. Arrived around check in time (4:00 p.m.) and the valet service was quite busy. I removed our bags and waited for my husband and then we entered the hotel and waited for about 10 minutes for check in. Super friendly staff at the check in counter. Clear directions to the elevator and our... More

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Kansas City, Missouri
Top Contributor
53 reviews 53 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

So we went on a staycation sort of and just ended up driving all over the Midwest and for one of the nights ended up at the Amway Grand. There was a bit of confusion at the front desk about my reservation (I made the reservation on the road about a hour or so before arrival) so my reservation wasn't... More

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Delray Beach, Florida
Top Contributor
180 reviews 180 reviews
80 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 1 week ago

I had never been to Grand Rapids so I really knew nothing about hotel options there and Amway looked to be one of the best. i reserved through their own website. it was not cheap! Which was totally fine, but I expected more. i just found it old and worn. I arrived later than i expected and the front desk... More

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Carrie S, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Bonsai35, Thank you so much for selecting our hotel for your first stay in Grand Rapids! I hope that you enjoyed visiting our city and will be back again soon. Thank you so much for your kind words about our staff, and the excellent service they provided you. Please accept our apologies for your disappointment - but I am... More

Senior Contributor
26 reviews 26 reviews
18 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago

My three teenage children and I stayed here this past week-end for just a one-night stay. It's a beautiful hotel...very elegant and well-appointed. We stayed in the "older" section of the hotel in a junior suite which was large enough for the four of us. The suite included a king-size bed, full-size sofa sleeper and they also brought in a... More

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Riverside, CA
Top Contributor
94 reviews 94 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second visit to the Amway Grand. That's usually a good sign! I made sure to book my room in the historic wing. The room was huge, with high ceilings. I got lucky and had a view of the river. Last time, they had a nice, mid-priced restaurant with a great lunch buffet. Unfortunately, that has been replaced... More

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Wyoming, Michigan
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed many times at the. Amway and enjoyed each stay! Perfect walking distance to everything fun downtown, priced very well for amenities you get. Loved the sports bar and the appetizers were delish

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Top Contributor
56 reviews 56 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is truly a Grand Hotel. Lovely decor, impeccable service, sweet rooms. I love the rooms with a view of the river and the Gerald Ford Museum, which you should definitely visit also. The staff are super friendly and helpful. Dave, one of the custodian/housekeeping attendants, noticed us peeping around at some of the ballrooms and meeting rooms, and he... More

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Blooomfield Hills
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed at the Amway Grand 3 times now and most recently we just went there for one night just because we enjoy the hotel, its restaurants and bars. Some of the rooms are small so try and book an online package that provides a "Superior King". These rooms are very large and have sitting areas;... More

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Burlingame, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Amway Grand Plaza Hotel when in Grand Rapids for a wedding. We thoroughly enjoyed out stay! The lobby in the Pantlind Wing is beautiful! We also enjoyed our room--so much so that we returned a few days later on our way back to Chicago from Mackinac Island! That is about the best recommendation that we can... More

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Elida O, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Debbie, I am so glad that you enjoyed your stay with us so much that you came back a few days later! I too enjoy our beautiful lobby in the Pantlind wing, with the gorgeous sunburst and fountain, especially around the winter holiday time when we have a big Christmas tree in the lobby. Be sure to come back... More

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Additional Information about Amway Grand Plaza Hotel

Address: 187 Monroe NW, Grand Rapids, MI 49503
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amway Grand Plaza Hotel 4*
Reservation Options:
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Grand Rapids #2 Romantic Hotel in Grand Rapids #2 Family Hotel in Grand Rapids #2 Business Hotel in Grand Rapids
Hotel Class
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door, you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 
Number of rooms
682

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