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Amway Grand Plaza Hotel

Certificate of Excellence
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Hotel website
187 Monroe NW, Grand Rapids, MI 49503
Best prices for: 1 room 1 guest
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Amway Grand Plaza Hotel
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Amway Grand Plaza Hotel
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714 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, MI
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful lobby and main floor. This hotel had absolutely the smallest bathroom in a hotel I've ever been in. No hot water on Saturday morning when we tried to get ourselves ready for the day! When we checked out they told us ' oh yeah we had a problem with hot water on that side of the hotel we should... More 

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Buxton, North Dakota
Top Contributor
71 reviews 71 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Amway Grand Hotel while attending a conference at the De Vos Convention Center. The room I had was very big! Sometimes at these type of hotels the rooms are small and cramped. I would definitely stay here again if attending another conference at the De Vos. Another nice feature of the hotel is the food/shopping... More 

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Philadelphia, Pennsylvania
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Amway is lovely by all accounts. Updated rooms in both the historic and modern sections, conveniently located and attached via skywalks to the DeVos convention Center as well as some of the best restaurants the city has to offer. My spacious and comfortable room was in the newly renovated tower with a fantastic northern view of the Grand River.... More 

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Prairie Village, Kansas
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was told the Amway is the nicest hotel in Grand Rapids and after staying there I can believe it. The rooms on the older side of the hotel are smaller but still VERY nice. The staff are friendly and helpful. Breakfast like all hotels us expensive... But that's about the worst thing I can say. If in Grand Rapids... More 

Was this review helpful? Yes 1
Houghton, Mi
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here for 2 nights for the Governors Conference and everything was great. I had a room in what is the older part and the room was very large and spacious. The beds were comfortable, the bathroom was a little small but not bad. There are several places to eat and great beer seems to be everywhere. The view that... More 

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Greenville, MI
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a 2 Queen bed Tower Room on 4/02/15. We requested adjoining rooms with our friends during our reservation, and they were able to accomadate. Check in was a breeze and we were given rooms on the 9th floor. Our main reason for the stay was for the kids to swim in the pool to kickoff their Spring Break.... More 

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Elida O, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Lions Fan, I am so glad that you were able to enjoy our fabulous pool! We apologize for the miscommunication about your cooler. Thank you for the kind words about our staff. We truly do take pride in our building and all that we do. We hope to be able to host you and your family again soon! At... More 

Nashville, Tennessee
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in town for a 2 day site visit for an upcoming event. The location is great with bars and restaurants inside and close to the property. We hit the in house sports bar, Ruth's , Starbucks, Bulls Head across the street and a fun bar called Z's Bar and Restaurant. All were great and easy to access from... More 

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Carrie S, Manager at Amway Grand Plaza Hotel, responded to this review

Dear NCbucko, Thank you so much for staying with us during your site visit, and for taking the time to share this wonderful review of your experience in Beer City USA! I'm glad you enjoyed our in-house restaurants as well as the many neighboring ones, as well as our in-room dining. We are looking forward to seeing you again when... More 

Prosper, Texas, United States
Top Contributor
119 reviews 119 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a conference. My room was beautiful, with an amazing view of the Grand River. Very clean. And the staff were some of the most friendly and engaging people I've met in a hotel. This hotel does a great service to Grand Rapids. The wifi was blazing fast! My only two downsides (and reasons I didn't give... More 

Was this review helpful? Yes 1
Carrie S, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Scott C, Thank you for staying with us when you were visiting the city for a conference! We know there are several downtown hotel options, so we appreciate you selecting us. I'm glad you appreciated the beauty and cleanliness of your guest room, along with the view of the Grand River. We also appreciate your feedback, which we will... More 

Grand Rapids
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located in the city in which I live. My husband and I were given a gift certificate at Christmas and decided to spend our anniversary at the Anyway Grand Plaza. I stayed here a decade ago and was not that impressed. While I LOVE downtown GR I was never that fond of the Amway. I am so... More 

Was this review helpful? Yes 1
Carrie S, Manager at Amway Grand Plaza Hotel, responded to this review

Dear LibbieTupper, Thank you so much for celebrating your anniversary with us! We are so honored and flattered that you would select our hotel as your place to commemorate the occasion. And I am so glad that you had a terrific time, and appreciated the updates we have made to our hotel. Thank you as well for taking note of... More 

Hawaii Volcanoes National Park, Hawaii
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for a conference. Exceptionally clean room. Comfortably warm in all rooms, even on a very cold day. I've stay here several times over the years and have always had great service. Food was plentiful and very good. Within walking distance of museums ,restaurants and Van Andel Arena.

Was this review helpful? Yes
Carrie S, Manager at Amway Grand Plaza Hotel, responded to this review

Dear Cindy K, Thank you for staying with us while you were in Grand Rapids for a conference! We are glad you have returned to us again and again and always enjoyed your service. Thank you for taking the time to review your experience, and we hope to see you again soon! At your service, Carrie More 

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