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Amway Grand Plaza Hotel

Certificate of Excellence
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Hotel website
187 Monroe NW, Grand Rapids, MI 49503
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Amway Grand Plaza Hotel
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Amway Grand Plaza Hotel
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725 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newton, New Jersey
Contributor
14 reviews 14 reviews
5 of 5 stars Reviewed yesterday NEW

If you want the comfy-est, Most Splendid, Highest Quality overnight experience in the Grand Rapids area, then you MUST stay at the Amway Grand Plaza Hotel. It puts the most Upscale Hotels to shame. The bed was perfect - not too soft; not too hard. Service is exceptional. The room was immaculate! It is on par with everything that the... More 

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Portage, Michigan
Top Contributor
58 reviews 58 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

My third stay at The Amway Grand and the most impressive. I stayed in the tower this time and it was a beautiful room. Every employee I encountered was incredibly personable and helpful. I don't know how they do it. I would absolutely stay again.

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Orland Park, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Amway for my daughter's college graduation. We had 3 River View rooms in the Tower. The rooms were a good size, nicely decorated, very comfortable beds, included a fridge, and had an amazing view of the river. Each room was a corner room so there were 2 corner windows with a magnificent view. We had no... More 

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Lansing, Michigan
Top Contributor
64 reviews 64 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I will definitely stay at the Amway Grand Plaza Hotel. I was in Grand Rapids to judge a contest and when I arrived my room was not ready. Very friendly staff. They gave me an upgrade and I could not have been more pleased. Very clean. Great view. Comfortable bed and all of the amenities one could desire was at... More 

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Chicago
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an impressive and very massive hotel with a friendly staff. Great food and ton of restaurants to choose from. The buffet breakfast (with omelette bar) is great! Awesome potatoes too! The room my client put me in for a few days was the historic side which was nice and clean. The bathroom was a bit more impressive with... More 

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rochester, ny
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Amway for a junior high/high school DOT Competition. The staff was very friendly, hotel absolutely beautiful. I was very impressed with the rooms, the efficiency, etc. Look forward to going back! A good selection of restaurants.

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Middleville, Michigan
Top Contributor
83 reviews 83 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

There are two major hotels in downtown Grand Rapids and this is one of them and we personally find this one to be a better value for our money than the other. This however does make it hard to get reservations during big events so make sure you plan ahead.

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Kansas City, Kansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Amway Grand Plaza Hotel is indeed a GRAND place to relax and enjoy stepping back into time. To my delight, we had the pleasure of staying in the older section of the hotel. There were no complaints, and I found extra bonus of having Amway products such as soaps and shampoos stocking our rooms. The hotel staff was beyond... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Was here for 4 days and the first room we got was in the old part of the hotel which turned out to be a nightmare, if I had not changed rooms I would have rated this hotel two star. Anyways, some people might like that old era look but it wasn't my cup of tea so I requested the... More 

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Romulus, Michigan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful with tremendous charm and decor. The rooms are quite small, however they were clean and fresh, with nice views. The pool was very nice and the pool attendants were fun, light hearted and very friendly. Great access to the DeVos Center with indoor walkways throughout. There are many little shops and restaurants in and out of... More 

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