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Amway Grand Plaza Hotel

Certificate of Excellence
GreenLeadersGold level
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187 Monroe NW, Grand Rapids, MI 49503
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1 room 1 guest
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Amway Grand Plaza Hotel
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825 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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    (825)
  • Mar-May only
    (199)
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Wilton Manors, Florida
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed four nights in the original (Pantlind) part of the Amway for a show at the convention center. The room was on the 8th floor on the back with no view except for the wing opposite. The room was quite nice and reasonably large. The separate walk-in closet had quite adequate storage space plus in-room safe. The room, including... More 

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Detroit, Michigan
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was here for a military marriage retreat called "Strong Bonds". It was truly a world class hotel in the heart of downtown Grand Rapids. Everything is within walking distance from the Gerald R. Ford Presidential Museum to tons of places to eat. Also the Greek festival was taking place and there are tons of bars that offer plenty of... More 

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Springfield, Ohio
Level Contributor
367 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Five star and it lived up to it. This immense hotel hums like a top. It oozes opulence of past grandeur in the older section and has the glitz of the glass tower. The check in and out experience is seamless and easy. We had a corner room with a nice views. It was quiet and that is appreciated. We... More 

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Crystal
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We spent the night in a corner room in the tower! Oh my what a room and what a view. The room was beautiful and it matches the view. The lobby bar was good and the bartender at Ruth Chris remembered what I drank from 3 weeks ago! That is service! I would stay there any day of the week!!!

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New York
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel echos a more glamorous past, and some of the rooms show their age with old fitting and tired bathrooms. However it is well kept, clean and the public areas have a grand appearance do you just don't get in more modern facilities. The staff all seem nice and engaged in what they are doing, the bar is well... More 

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Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Concierge service is the way to go! Throw in the Romance package and you have a nice "all inclusive " feel. Nice large property clean and updated. (Tower side of course). Good restaurants (soon to open, Wolfgang Puck eatery). Pleasant staff all around. Checked out the Jazz fest in the evening that weekend. Nice.

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Perrysburg, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a lovely weekend stay at that Am way Grand Plaza, the staff was more helpful and sincere with all your needs and questions, the room was on the 24th floor, and was more than we anticipated, the views were amazing, the room was very clean, and extremely quite, definitely a stay well worth it

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have nothing but good things to say about this hotel. I stayed in one of the nicer rooms for a business trip and was blown away by how beautiful the room was. The service was excellent and impeccable; I was so unused to be waited on to the level that I was at the Amway. It was incredible. A... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunately our experience was frustrating. The hotel is gorgeous, clean, elegant and staff is friendly. However several staff misdirected us to the parking lot, and to our room. There are two elevators, two skywalks and if ur not from gr u have no idea where to go. It took us 45 minutes to find our car and room. I had... More 

Was this review helpful? Yes 2
Grand Rapids, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had a room block at the Amway for our wedding. From the start, our guests had problems booking rooms. Our guests would call and be told that the hotel was full or the block was full (even though the wedding was over 6 months away), when in fact the hotel was not. I had to exchange countless calls and... More 

Was this review helpful? Yes 2
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