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JW Marriott Hotel Grand Rapids

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235 Louis Campau Prom, Grand Rapids, MI 49503
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1 room 1 guest
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JW Marriott Hotel Grand Rapids
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680 Reviews from our TripAdvisor Community

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Traveler rating
    493
    129
    31
    17
    10
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119
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26
221
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (680)
  • Mar-May only
    (156)
  • Jun-Aug only
    (209)
  • Sep-Nov only
    (187)
  • Dec-Feb only
    (128)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

The best service, nicest looking hotel in Grand Rapids. It's the attention to detail from the aroma in the lobby to the little chocolates set out for you! Truly not another hotel like this. You can tell that the staff in this hotel really cares about your stay and do the best they can.

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Holland, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I've stayed here numerous times, for business and for events. It's a wonderful, modern hotel with friendly and helpful staff. The 616 restaurant/bar is conveniently located on the main floor. They have a delicious brunch. The cocktails are good too! This is about the only place I'll stay in downtown Grand Rapids.

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Fort Worth, Texas
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is very nice overall. My room was modern, comfortable, and clean. Really, that is the theme of the hotel. The staff was friendly and very helpful. It is conveniently located within walking distance of several restaurants.

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Hannover, Germany
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a friend's wedding. Overall great hotel. The staff at this hotel is great: from the bell boys, to housekeeping and the front desk staff (we checked in with Arie and she was wonderful) everyone was very helpful and super nice! The rooms are spacious and the beds are comfortable. The only slight negatives that could... More 

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the JW for our 13 year anniversary. The hotel was great. Everyone was very friendly and had a smile on their face. I would stay at this hotel again in a second. We had a couples massage. It was priced a little high but it was very nice. The drinks were a little high but it was... More 

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Oakland Township, MI
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

While the hotel itself is quite lovely, we were disappointed with the view. The beds are quite comfy (a BIG plus), it's a great location to be able to walk to the DeVos as well as all kinds of local restaurants, and the tub is great for soaking. We spent part of each day in the pool area, and I... More 

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Chicago, Illinois
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Gorgeous exterior and lobby! The terrace overlooking the river is great for cocktails. The rooms are decent and large enough for a couple. The food and drinks were great at the hotel restaurant! There is a pool and spa onsite. Walking distance to all the downtown attractions. Would return again!

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Sterling Heights, Michigan
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

It was our first time at this hotel. For the most part I was pleased. Some negatives: the air conditioning in the rooms has a hard time cooling the rooms. The doors do not keep the noise from out in the hallways. I could easily hear people talking normally passing our door at night and door slamming down the hall.... More 

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Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for a week on business and very much enjoyed the hotel. Friendly staff, modern rooms, comfortable bedding, beautiful bathroom, fast WiFi, large business center and conference rooms. We also had a conference room which was nice. Great location

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Dexter, Michigan
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the JW Marriott for a weekend wedding. Excellent hotel and location. The rooms were well appointed. The bed was comfortable. Our location on the 18th floor gave a good view of the city. Unfortunately, there was musical entertainment that was extremely loud that could be heard in spite of the music venue being located several blocks away.... More 

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Hotel Review Summarization

What travelers say

  • Very nice(12)
  • Concierge level(10)
  • River view(4)
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337 photos of this hotel

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Hotel & grounds (22)
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Pool/beach area (3)
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Business center/function rooms (15)
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Hotel & grounds (28)
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Room/suite (75)
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Dining (26)
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Bathroom (6)
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Other (16)
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