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All 51 Grand Rapids hotels

JW Marriott Hotel Grand Rapids

4.0 of 5 Hotel   |   235 Louis Campau Prom, Grand Rapids, MI 49503
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Ranked #2 of 51 Hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
kwoods16 Detroit, Michigan
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572 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Detroit, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We just spent an evening at the JW Mariott in Grand Rapids. The hotel is beautifully decorated and the rooms are spacious. The hotel is in a great location especially if you are taking in an event at the Devos Center (we saw the Nutcracker which was superb). The food and drinks were delicious-- the Sunday brunch buffet was a... More 

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Hamilton, Ohio
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here for a weekend earlier this month for a gymnastics competition. It is a very nice hotel with a great bathroom and close parking garage. Staff was friendly and despite the large event going on the rooms were quiet. The only downside was the pool was closed due to a repair.

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here recently when I came to Grand Rapids for an interview. It was a beautiful hotel and the staff was friendly and helpful. The beds and room were comfortable and many of the rooms have nice views of the river. There was a decent sized gym with plenty of new equipment. The location was good and within walking... More 

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Saint Louis, Missouri
Top Contributor
85 reviews 85 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Truly enjoyed my stay. Very scenic location as well being in the heart of Grand Rapids. Front desk staff efficient, friendly and helpful. Lobby and grounds nicely decorated for Christmas. Excellent restaraunt, 6 1 6, just off the lobby. Rooms were well designed and very clean. The fitness center is very well equipped.

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Scottsdale, Arizona
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

As a top tier member in the Marriott program the JW in Grand Rapids, and frequent visitor to this Michigan city, in my opinion is probably the best hotel in GR. Great staff, location, comfortable and convenient. Very friendly customer service oriented personnel. Concierge lounge on the top floor is a great spot to relax. A bit more protein with... More 

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Dave N, Manager at JW Marriott Hotel Grand Rapids, responded to this review

Dear Mark C, Thank you very much for joining us this past November, we are very grateful for the feedback about your stay. We strive to provide exceptional guest service so I am always pleased to hear when guests are happy with their stay. I have addressed your challenge and steps are being taken to remedy the situation. We look... More 

Wenatchee, Washington
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here while attending a convention and expo at the nearby convention center. The rooms are nice, the service is outstanding, and the location can't be beat. The hotel is connected to the Amway Hotel, the convention center, restaurants, and shops via a series of sky bridges. I realized after I left that I hadn't actually been outside since my... More 

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Dave N, Manager at JW Marriott Hotel Grand Rapids, responded to this review

Dear BPhillips149, I am delighted to hear you had such a positive experience! The skywalk is such a nice resource, especially when staying during winter. With 13 restaurants, 3 hotels, the convention center, arena, and many of the offices downtown it certainly makes three days indoors possible! You'll have to come back and visit during a warmer season so you... More 

Seattle, Washington
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am lifetime Platinum Elite with Marriott and I can honestly say this is amongst the top 10 Marriott properties I have stayed at. Had a room on the 23rd Floor with a view of the Grand River and the GR Ford Presidential museum. Room was very modern and tastefully furnished. Same for the bathroom too. Hotel has an excellent... More 

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Dave N, Manager at JW Marriott Hotel Grand Rapids, responded to this review

Dear Vipul K, I am very pleased to hear that you think so highly of our hotel! You certainly had a great room, the westward view provides a beautiful view of the river and sunset. That view truly helps make the experience memorable. We strive to provide a quality product we can be proud of and are always happy to... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since 2012 I've had a client in Grand Rapids and stay here when I'm in town. The hotel is clean and comfortable. The amenities are great and most of all, the staff is top notch. It's always nice to get be treated with such care and consistency when a place becomes like a home away from home. It's the special... More 

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Dave N, Manager at JW Marriott Hotel Grand Rapids, responded to this review

Dear r_marz_913, Thank you very much! We always strive to provide a home away from home and I am thrilled to hear that you have found one here in Grand Rapids. We look forward to having you back again soon. At your service, Dave N More 

Battle Creek, Michigan
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another great stay at the JW..we had a wonderful meal at 616..even though I had to send my ny strip back because it wasn't rare! They cheerfully replaced it very quickly. Maid gave me extra bottles of water when I asked. All around just an excellent hotel.

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Dave N, Manager at JW Marriott Hotel Grand Rapids, responded to this review

Dear TheIndulgentTraveler, Thank you very much for staying with us and for your feedback! We take pride in making sure you are comfortable and well taken care of and appreciate the ability to serve you this past December. We look forward to hosting you again soon. At your service, Dave N More 

Montreal
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you go to GRR for business, this hotel has everything you need. Restaurant is great, rooms are very clean, bathroom are exceptionally clean. The exercise room is great but the machines are a getting a little old. The front desk staff is very friendly and is there to help. The Internet is blazing fast and you should have any... More 

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Dave N, Manager at JW Marriott Hotel Grand Rapids, responded to this review

Dear Freq_trav_72 Thank you for staying with us this past November. I am very happy to hear you enjoyed your stay! We take pride in meeting the accommodations of business travelers and are thrilled to hear you liked the amenities offered. I hope you choose us again the next time you're in town! At your service, Dave N More 

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Additional Information about JW Marriott Hotel Grand Rapids

Address: 235 Louis Campau Prom, Grand Rapids, MI 49503
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Hotel Grand Rapids 4*
Number of rooms: 336
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Also Known As:
Jw Marriott Grand Rapids
Marriott Grand Rapids
Grand Rapids Marriott
Hotel Style:
#1 Romantic Hotel in Grand Rapids
#2 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids

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