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All 52 Grand Rapids hotels

JW Marriott Hotel Grand Rapids

4.0 of 5 Hotel   |   235 Louis Campau Prom, Grand Rapids, MI 49503
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91%
Ranked #2 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Tom M Akron, Ohio
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  • Reviews (499)
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  • Room tips (152)
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499 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Akron, Ohio
Top Contributor
74 reviews 74 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We picked Grand Rapids for a weekend getaway based on the JW and we hit a home run. I stay in a lot of Marriott's and hands down this one has the most friendly and service oriented staff. We were presently amazed! The hotel has great views of the river and areas to sit inside and outside to enjoy a... More

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Livonia, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I just love the JW Marriott in Grand Rapids. First...I love Grand Rapids! It is a wonderful small city that has a lot to offer. The JW is perfectly located for a great weekend get-away! I love that at check in, the desk clerk came out from behind the desk to hand us our key and pointed us to the... More

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Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel located in the heart of downtown near the Amway, Convention Center, City Museum and Gerald Ford Library. Standard bedroom on concierge level was spacious for one person with large bathroom, robes, coffee maker, refrigerator, flat screen TV and amenities. The maid staff was friendly, efficient and provided a requested toothbrush and paste promptly. The concierge service was exceptional... More

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Chicago, Illinois
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and I loved this hotel. It's a great location, right on the river near the museums. It's near everything you want to see. The restaurant was great. We ate there for dinner and breakfast. The breakfast buffet is expensive, but worth it. The room was clean and pretty spacious, 2 double beds. The bathroom was very nice, with... More

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Detroit
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed her for a brief business trip in July and loved it. The location was perfect. The room was absolutely top notch. The staff was friendly and service oriented. Would definitely stay here again for business or pleasure.

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Macomb, Michigan
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend and I wanted to have a weekend getaway, and after lots of research, chose the JW Marriott. The first thing I noticed about the hotel is how absolutely amazing it smells inside...hard to explain exactly what it is...fresh, clean, sweet. They sell it in candle form at the gift shop, but that's besides the point. We had a... More

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Grand Rapids, Michigan, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for our honeymoon and one year anniversary and had great experiences both times!! The views are gorgeous, rooms are spacious, and staff is very hospitable. The rooms have Steelcase Leap chairs...excellent quality and keeping it local!

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2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for a weekend baseball tournament. Very professional staff. Excellent amenities and terrific location downtown. We had dinner in the on-site restaurant which was also terrific. Parking was also very convenient. Starbucks on-site as well. Highly recommend.

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was fabulous!!!! I stayed here for a work conference and I barely wanted to leave the room. The location is great, right in downtown Grand Rapids and there is a skywalk to the convention center. There are restaurants within walking distance plus a Starbucks on site. My room was excellent, the view was great, the bathroom is large.... More

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Boston, MA
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My family had a family reunion for four nights here at this hotel on the club floor. We had three rooms over four nights. The people and staff everywhere were wonderful. We were very pleased with everything. Management handled a check-in issue beautifully and we were completely satisfied. The fireworks on July 5th were magnificent from the 23rd floor club... More

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Additional Information about JW Marriott Hotel Grand Rapids

Address: 235 Louis Campau Prom, Grand Rapids, MI 49503
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Hotel Grand Rapids 4*
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Also Known As:
Jw Marriott Grand Rapids
Marriott Grand Rapids
Grand Rapids Marriott

149 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Grand Rapids #4 Business Hotel in Grand Rapids #5 Family Hotel in Grand Rapids
Hotel Class
Official Description (provided by the hotel)
The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. ... more   less 
Number of rooms
336

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