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Hampton Inn & Suites Grand Rapids Airport / 28th St

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5200 28th St SE, Grand Rapids, MI 49512
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Hampton Inn & Suites Grand Rapids Airport / 28th St
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273 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (89)
  • Jun-Aug only
    (71)
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    (58)
  • Dec-Feb only
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Sacramento, CA area, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This review is in reference to my stay June 25, 2015. king suite Having arrived after spending 4 eve with Marriott Fairfield Inn Kalaazoo- Hampton Grand Rapids Airport 28th St. was a real eye opener. Wow, what a difference. Clean, roomy, comfortable and spacious with views of the pond trough two, large picture windows. Hotel lobby and exterior grounds are... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you so much for your review! We try our very best to abide by and deliver the standards that Hampton as a brand requires of us, while putting our own personal touches to things- mostly the staff! Thank you for appreciating our policy for weekend stays. It truly is meant to make sure that everyone has a great stay!... More 

Kawkawlin, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My stay at the Hotel was great.. The breakfast excellent and the service was very professional, and was greeted with a genuine smile. The rooms were clean and kept up. I didn't have a chance to use the hot tub and pool, but it look very nice.

Review collected in partnership with Hampton

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Hi David, Thank you for taking the time to write a review on your stay with us! I am very happy to hear that it was a good one...and we are a smiley bunch! More 

Northville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel is clean and in great shape. Rooms are nicely appointed. Breakfast was great. Staff was exceptional...are to come by these days! Every aspect of our stay (baseball team of 14 year old boys) will bring us back!

Review collected in partnership with Hampton

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Hello Amy, Thank you for writing this review of your recent stay at the Hampton Inn & Suites GR Airport! I am so glad to know you enjoyed your stay and the staff delivered the service they should! I hope the baseball tournament went well too! Thanks again! More 

Waterford, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I found the hotel to be very clean, well set up, and staff friendly. But there were no homey touches like in the previous Hamptons we stayed in. We always liked the free bottled water in the refrigerator and cookies. Plus the pool temp was super cold and uncomfortable, feeling slimy and over chlorinated. Since my husband brought me here... More 

Review collected in partnership with Hampton

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Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Hello Deborah, Thank you for your review. A trip away with your husband is always nice and I hope that it was enjoyed, overall! The pool is tested daily and is always within the required limits, however; that does not mean it might not feel right to you (as we don't get into the pool:)). Anytime you experience dissatisfaction, please... More 

Eastpointe, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a very good hotel for the price. One thing they could do is have better directional signage on the main road, since the hotel can not be seen from 28th street. The staff is very helpful and the breakfast is of good quality and convenient hours. The location is off the main highway, so it is relatively quiet.

Review collected in partnership with Hampton

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review! I appreciate you positive feedback and we do know that our location can be tricky. Usually, once here; guests love the area! We do our best to give as detailed directions as possible and we are trying to have the city allow us larger signage than what we currently have! More 

South Holland, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Teh King Suite is beautiful! Lots of space and nice ammenities. The location is easy to find right of the express way and near the airport. Clean, Comfortable and friendly service. Large work area, sofa, seperate sink and microwave/fridge for snacks.

Review collected in partnership with Hampton

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review of the Hampton Inn & Suites GR Airport! I am glad to know that you enjoyed the hotel and hot a good night's rest! More 

Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice property. Comfortable with all the amenities. Conveniently close to airport, restaurants and shopping. Breakfast was delicious. Rooms very clean. Staff helpful and friendly. Room was very quiet and peaceful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review! It sounds like you enjoyed your stay. Great! More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is overly strict upon arrival of team sporting families. They give you a list of rules and threaten removal from the hotel as soon as you step in the door. Will never stay there again. The staff is not knowledgeable and was not friendly. Breakfast was normal for this type of hotel chain. The team parents were not... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Stacy- I do hope after my further explanation to you that you can understand and value our etiquette policy for the weekends. As I said, it is not only for teams, all guests are required to sign it as well as abide it, so that everyone enjoys their stay while here! More 

North Royalton
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another good night at a Hampton Inn. Very clean, pleasant staff and a good breakfast. The lady in charge of the breakfast did a great job of making the scrambled egg mixture taste almost like fresh eggs. The only spoiler was that the wifi was not working and the tech service would not come out on a Sunday to fix... More 

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review! We cannot apologize enough for the wifi being down, and me and my team were possibly more frustrated than the guests! It is very hard having to rely on other vendors and they do not always understand the urgency and importance of some issues. I am hopeful that you enjoyed your stay otherwise and the... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Good location. Long time staff. very clean. Decent breakfast beautiful natural wetlands out the western windows. Stay upper floors on the even # side of the building for a great view of the wildlife.. U will not regret a stay here

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you so much for the positive remarks, Lloyd! More 

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