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All 52 Grand Rapids hotels

Hampton Inn & Suites Grand Rapids Airport / 28th St

2.5 of 5 Hotel   |   5200 28th St SE, Grand Rapids, MI 49512
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88%
Ranked #7 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
4Books Ann Arbor, Michigan, USA
  • Overview
  • Reviews (181)
  • Photos (25)
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  • Room tips (23)
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181 people have reviewed this hotel

Traveler rating
    97
    61
    15
    7
    1
See reviews for
64
34
12
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Fort Smith, Montana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Upon arrival on a Monday evening in July, there was no one at the front desk. A sign had been posted saying he/she would return soon. I and another guest stood waiting, puzzled, for at least 4-5 minutes. Within 30 minutes of being in my suite, there was a sudden pounding on the door, loudly, for about 10 seconds. When... More

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Ann Arbor, Michigan, USA
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff were great - helpful and pleasant. Room was clean, quiet, and comfortable. Only issue was signage - there are multiple hotels in the area, and this one is tucked far back in a commercial area. Very difficult to find until I called the hotel - this is not a common problem - and they need bigger/better signage.

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Was this review helpful? Yes 1
Buffalo, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel met with my satisfaction and I would use it again. I would recommend it to others as well. I was pleased with the service and breakfast. I would recommend that steps for guests to access the internet be reviewed. It was somewhat difficult.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Everything went well. Have stayed at Hamptons for years and have always enjoyed the experience. Everything went as expected. We will be staying at Hampton Inn on our next trip because we know we can count on another pleasant time.

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Port Huron, Michigan, United States
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First off - we love Hampton Inns - and stay at them regularly, without a problem in the past. Because of that experience, we didn't hesitate to book this Hampton - big mistake. Unlike other Hamptons, the bed was worn out and was very uncomfortable, and the sleeper sofa linens looked like they hadn't been changed in several guests. And,... More

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HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for taking the time out to tell us about your recent stay within our facility. We do apologize that your stay was not as pleasant as you expected. We will make sure we speak with our staff and housekeepers about the linen in each of our rooms. I do assure you we change our linen on each bed... More

Reno, United States
1 review
5 of 5 stars Reviewed June 12, 2014

This room was clean, comfy, and all around nice. The bed didn't have stains on any of the blankets which was very nice! I saw some complaints that it was hard to find, but I just used the directions from the airport given on the site, and had no problems finding this hotel.

Review collected in partnership with Hampton

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HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your 5-star review and for taking the time out to tell us about your stay with us. We take great pride in the cleanliness of our facility and are pleased to hear you noticed. Hopefully we will see you the next time you are in the area. More

Atlanta, United States
1 review
5 of 5 stars Reviewed June 9, 2014

Clean, large room - reasonable Really great staff welcoming and keep it all humming, clean, focused on the right stuff - would stay here again. Have all amenities - pool, workout room, free breakfast, shuttle to the airport,

Review collected in partnership with Hampton

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HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review on out facility, we appreciate the 5-stars. We are pleased to hear our amenities accommodate you during your stay with us, and our staff were able to make your stay enjoyable. Hopefully we will see you again soon. More

Columbus, Ohio
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 6, 2014

I have stayed at this property several times. It is a little off the beaten path, but very close to several good restaurants and shopping. It is right off of the highway, so it is easy to get around Grand Rapids from this spot. My room was very clean and updated. I had a problem with the television and the... More

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HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your 5-star review. We are happy to hear you are a repeating guest and we have lived up to your standards. Glad out location is accommodating for you. Cannot wait to see you next time! More

Cross Plains, Wisconsin, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

We drove here from the Madison WI area to see the President Ford museum. We arrived late and were greeted by a friendly staff (Nimbah) who helped get us settled in for the night. The accommodations themselves were very nice with comfortable bedding. We did not take advantage of any amenities, but if we came back to the Grand Rapids... More

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HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for taking the time out to tell us about your recent stay with us. We appreciate the 5-star review. We are happy to hear that after a day of traveling you were able to get settled in. Hope to see you the next time you are in the area. More

Grand Rapids, United States
1 review
5 of 5 stars Reviewed May 28, 2014

A fine hotel with all the amenities a person can dream of. We have a long history with Hampton Inns and they just keep getting better and better. The staff always bends over backwards to to serve us and make sure that we are comfortable and enjoying our visit. If we need highway directions, etc., the front desk is on... More

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonGRAirport, Public Relations Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for taking the time out to tell us about your visit with us we appreciate your 5-star review. Pleased to hear that your stay was enjoyable and our staff was able to help you out with directions and any other questions you had about the area. Hope to see you again soon! More

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Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Address: 5200 28th St SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
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Also Known As:
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Romantic Hotel in Grand Rapids #6 Family Hotel in Grand Rapids #14 Business Hotel in Grand Rapids
Hotel Class
Official Description (provided by the hotel)
We take the stress out of flying here at the Hampton Inn & Suites?? hotel in Grand Rapids-Airport/28th Street, MI. Just one-half mile from the Gerald R. Ford International Airport, it takes a mere five minutes to get to the terminal from our hotel. Grand Rapids itself lies just minutes away and offers a huge array of amenities and activities to please any business traveler or family on vacation. Within just a few miles of our hotel in Grand Rapids you'll find golf, bowling, shopping, an ice arena, horseback riding and many of the city's best-known businesses. ... more   less 
Number of rooms
98

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