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All 52 Grand Rapids hotels

Hampton Inn & Suites Grand Rapids Airport / 28th St

2.5 of 5 Hotel   |   5200 28th St SE, Grand Rapids, MI 49512
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87%
Ranked #8 of 52 Hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Koreen A Eden Prairie, United States
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192 reviews from our community

Traveler rating
    103
    64
    17
    7
    1
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69
36
12
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Eden Prairie, United States
1 review
5 of 5 stars Reviewed yesterday NEW

When we are in the area visiting family, this is our "go-to" hotel. The staff is friendly and helpful and the rooms are clean. They recently redecorated so everything looks brand new. We had a problem with our air conditioner but the maintenance crew handled it promptly.

Review collected in partnership with Hampton

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Top Contributor
153 reviews 153 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here because it's convenient to the airport. We were able to drop off our rental car and take the hotel shuttle back to the hotel and then take it to the airport the next morning. A big shout out to the van driver who brought us from the airport. Her name is Nicky (sp). She... More

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Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review of the Hampton Inn and Suites Grand Rapids airport! Nicky and Franky are great employees and certainly add to our team. Thank you for taking your time to compliment both of them. I hope that if your travels bring you back to the Grand Rapids area, you will choose to stay with us again. Sincerely,... More

Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay was everything I expected. The hotel was clean, in excellent condition, located in a beautiful setting, and the staff was very friendly. Our room was very comfortable and well organized. I especially like the bathroom lighting.

Review collected in partnership with Hampton

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you very much! I am so happy to hear that you enjoyed your stay at the the Hampton Inn and Suites Grand Rapids airport. We work very hard to ensure we meet and sometimes exceed guest's expectations. My staff and I thank you and hope to see you again on your next trip to Grand Rapids! Sincerely, Andrea Kaminsky More

1 review
4 of 5 stars Reviewed 1 week ago

clean and well-maintained comfortable room, friendly helpful front desk, good variety of free breakfast foods. noisy a-c only negative. close to airport location, but find it thru hotel's directions and not gps

Review collected in partnership with Hampton

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Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for sharing your experience at the Hampton Inn and Suites Grand Rapids airport. I am glad to know that overall you enjoyed your stay, but you did have some issues. I hope that you reported the AC unit noise and we were able to fix that for you during your stay! I appreciate the compliments as well as... More

Lake Havasu City
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is hard to find. It's strange that there are no signs anywhere to direct you to the place but I had read previous reviews so I knew how to get there. We got in late (after midnight) and the front desk attendant was very efficient and we had our room key in less than 5 min. Room was clean... More

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Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review of your stay at the Hampton Inn and Suites Grand Rapids airport! We know that our location can be tricky and do our best to help navigate anyone that may be having difficulty finding us. I am happy to know that overall you enjoyed your stay, from an efficient check in to and enjoyable breakfast!... More

Detroit, Michigan
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel. Although it is a little hard to find, once you know where it is it's a great place to stay. Just drive to the Target and then you'll see signs for the hotel. It's hidden by tall grass but it's up on the left of the Target. Our room was spotless and that's the number... More

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Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you so much for your wonderful review! We look forward to your next stay! More

Traverse City, United States
1 review
3 of 5 stars Reviewed August 11, 2014

Street light shined in window, curtains wouldn't stay completely closed. Manager on duty requested original of tax exempt form, never encountered that before. Free internet, for a time, then a charge... Poor connection anyway. Good breakfast, clean rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank your for your comments. I'm uncertain if you relayed the information regarding the curtains while you were here or not; but we always like an opportunity to remedy the problem asap. Please bring any concerns, curtains, internet, etc to our attention. I do hoe you will allow us another opportunity to deliver the service you expect when in town... More

Greenwood, United States
2 reviews
3 of 5 stars Reviewed August 10, 2014

Do not completely rely on your GPS to find this hotel. Pull into the entrance to the Target and then wind your way around the parking lots on a very narrow drive. Go slow or you will miss the short sign hidden by tall grass at the entrance. The hotel will be on your left up the hill. The parking... More

Review collected in partnership with Hampton

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Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review. We appreciate all comments both positive and negative. Our location can be tricky and we do our best to explain it well. As for the icy walkway, thank you for mentioning this. Although it is August, this lets me know to be on the lookout for this come winter time. More

Grand Rapids, MI, United States
1 review
5 of 5 stars Reviewed August 8, 2014

We stayed for two nights and we are very happy with the experience. The room is very clean and we are impressed with all the amenities. The breakfast is well organized and tastes good. The hotel is located close to a shopping center, with Costco, Target, Meijer, McDonalds,... close by. That is just great for us.

Review collected in partnership with Hampton

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you! We appreciate the positive feedback. More

Sussex, Wisconsin, USA
Top Contributor
71 reviews 71 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 2, 2014

Typically, we've had great success staying at Hampton Inn & Suites. Our two-night stay at the Grand Rapids location was no exception. The place was very clean. The hotel staff was courteous and professionally dressed. Our room was very spacious (bathroom included) and comfortable. Barely heard any noise throughout our stay, enjoying two excellent night sleeps. Location is tucked behind... More

Was this review helpful? Yes
Andrea K, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Thank you for your review of the Hampton Inn and Suites Grand Rapids airport. I am glad you enjoyed your stay and hope to be your hotel of choice when your travels bring you back to the Grand Rapids area! More

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Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Address: 5200 28th St SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
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Also Known As:
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn

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