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SpringHill Suites Grand Rapids Airport

3.0 of 5
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5250 28th St SE, Grand Rapids, MI 49512
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SpringHill Suites Grand Rapids Airport
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Ranked #18 of 48 Hotels in Grand Rapids
A recent review
4 of 5 stars reviewed 1 week ago
bearpster Houston, Texas
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126 reviews from our community

Traveler rating
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    14
    4
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
48 reviews 48 reviews
47 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a business traveler who is on the road most of the time. I look for hotels that are quiet, comfortable, have stand-up showers and cold a/c. How I rate: * - I left the hotel and went elsewhere ** - I stayed, but wouldn't return *** - Would return if I had to **** - Enjoyed the stay *****... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Bearpster- Thank you for taking the time to comment about your recent stay with us. We appreciate your kind words regarding the staff and amenities and look forward to welcoming you back as a guest the next time you are in Grand Rapids. More 

Warren, Michigan
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked a whirlpool/jacuzzi suite on a trip there for my daughter to see her doctor. What they call a whirlpool or jacuzzi is a gentle swirl in a large tub. Not only that but one jet was not working. Even if it was working I could make more waves or whirling by gently swaying my arms. I was highly... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Kathie P Thank you for taking the time to comment about your recent stay with us. I am sorry to hear that the Jacuzzi tubs were not working as they should have for you. I have informed our maintenance staff of your concern ensure that our Jacuzzi tubs are working in perfect condition moving forward. I do appreciate you letting... More 

Milford, Michigan
Top Contributor
130 reviews 130 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a classic SpringHill Marriott Property. The people were friendly and helpful. The rooms clean and comfortable. Located near the airport and East of the downtown area by 15 minutes, so if you're looking to stay "outside" of the city, this place fits the bill. Helpful hint: There are two SpringHills in Grand Rapids. One North of the city... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

JVM- Thank you kindly for your 4 Star rating regarding your recent stay with us. We are delighted to learn that you found our staff friendly and helpful and our rooms clean and comfortable. We hope to see you back as a guest again soon! More 

Provo, Utah
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 16, 2015

The hotel is off of the main road which is a good thing. Very quiet. Check in was quick. Front desk was friendly and helpful with places to eat and directions to airport. Did not have breakfast as we had an early flight. Room was spacious and clean. Bed comfortable. Large shower/toilet room. Vanity is kind of open in the... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

DialQueen - Thank you for your kind words regarding your recent stay with us. I am glad that you appreciated the convenient, yet quiet location of our hotel which provided you a short drive to the airport in the morning yet allowed you to enjoy our tree lined, waterfront setting. We look forward to seeing you back as a guest... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2015

Hotel was a nice property behind a Target Superstore near the GRR airport. Only stayed one night with my family, AC stayed on all night instead of kicking off. Room was clean and suite was adequate size for three people. Breakfast was like most free breakfasts, ok but nothing special, fresh strawberries was a plus.

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Brian D - Thank you for taking the time to comment on your recent stay with us at the SpringHill Suites Grand Rapids. We are glad to hear that both you and your family enjoyed your time with us and look forward to seeing you again when your travels bring you to Grand Rapids. More 

Lakewood, Colorado
Top Contributor
76 reviews 76 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed March 5, 2015

Apparently a circus elephant, recently escaped from Ringling Bros., stayed in the room above me. The result: about 3.5 hrs sleep the first night. The good: close to airport, clean, good service. Decent athletic facility for prop of this type. The bad: paper thin walls and floorboards.

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Leenda324 - Thank you for taking the time to let us know about your most recent stay with us. I am sorry to learn that your stay was less than perfect. We pride ourselves on offering our guest a clean comfortable room to be able to rest and relax in and I want to apologize that nearby guests prevented you... More 

Charlevoix, Michigan
Top Contributor
94 reviews 94 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 28, 2015 via mobile

Not the Ritz but has everything you need: Clean; friendly staff; good parking areas; can leave your car there very inexpensively and the get you to and from the airport free of charge; a breakfast area; close by fuel, shopping, restaurants, etc; minutes from the airport; close to expressways. As good as or better than any brand at this price... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

BC W - Thank you for taking time out of your day to comment about your recent stay with us. We are glad to hear that our hotel was able to provide you with everything you needed. We look forward to welcoming you as a guest again soon. More 

Northville, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2014

We were pleasantly surprised during our stay at the SpringHill Suites in Grand Rapids last week. The room was very spacious; the mini-kitchen was nice (although on this visit we really didn't need it); the breakfast was very good (numerous options) and the room was clean. (Did I mention how comfortable the bed was?)

Was this review helpful? Yes 1
SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

WICheeseheads- Thank you for your kind remarks regarding your most recent stay with us. We are glad to learn that you enjoyed all that our hotel has to offer, including our beds! We look forward to welcoming you back as a guest soon. More 

Israel
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 16, 2014

Stayed for 4 nights on a business trip, inc. breakfasts. The rooms are very comfortable, very nice conditions for staying away from home. I missed 2 things though: faster internet and... some vegetabales for breakfast (I know it is not so common in America to have vegetables in the morning but maybe I helping here to change this bad habbit).... More 

Was this review helpful? Yes 1
Petoskey, Michigan
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 9, 2014

The customer service and management would be the number one reason we'd return. We stayed for 2 nights - it started out questionable in all areas for various reasons. Our concerns were addressed immediately by management and the remainder of our stay was enjoyable. Thank you to Tiara for your assistance.

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