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All 51 Grand Rapids hotels

SpringHill Suites Grand Rapids Airport

3.0 of 5 Hotel   |   5250 28th St SE, Grand Rapids, MI 49512
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Ranked #16 of 51 Hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
DotyIsrael Israel
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117 reviews from our community

Traveler rating
    40
    58
    12
    4
    3
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37
16
12
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Israel
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 4 nights on a business trip, inc. breakfasts. The rooms are very comfortable, very nice conditions for staying away from home. I missed 2 things though: faster internet and... some vegetabales for breakfast (I know it is not so common in America to have vegetables in the morning but maybe I helping here to change this bad habbit).... More 

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Petoskey, Michigan
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The customer service and management would be the number one reason we'd return. We stayed for 2 nights - it started out questionable in all areas for various reasons. Our concerns were addressed immediately by management and the remainder of our stay was enjoyable. Thank you to Tiara for your assistance.

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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Don't get me wrong - this hotel is nice enough. Staff is pleasant and kind. Can't seem to stop a bunch of kids from running up and down the halls though. Why do people allow children to be disruptive, and why do hotels not throw them out? Surely an entire hallway full of annoyed patrons can't be worth the business... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Wendy C- Thank you for your honest account of your recent stay with us. I want to apologize that the actions of several of our guests caused you to not be able to enjoy stay as much as you should have. I know that the staff was aware of the noise issue and worked diligently throughout the night to quite... More 

Dallas, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel because I had stayed at Springhill Suites before and it had a bar (and I thought a bar restaurant). My bad. A bar kinda (when it's staffed) and no food. The hotel itself was nice and the staff was excellent. The hot breakfast was much like other hotels. The problem with this hotel is location. There... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

DWVAN- Thank you for taking the time to comment about your recent stay with us at the SpringHill Suites. I am very pleased to hear that you enjoyed our hotel and that your interactions with our staff were excellent. I can understand your frustration that during our recent snow storm you were unable to walk to any nearby restaurants. Hopefully... More 

Saint Louis, Missouri
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 3, 2014

The good. The hotel was nice and up to date. The room was clean except for the peanuts left in the cabinets in the kitchenette and emery board laying on the floor by the bed. The breakfast was good standard choices for Spring Hill. It was a quiet hotel but it was in the middle of nowhere. The bad. When... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Steve5074 - I first want to thank you for taking the time out of your day to write about your recent stay with us at the SpringHill Suites. I am glad to hear that you enjoyed the hotels and amenities. I do want to apologize for any confusion you encountered during the check in process. It is unfortunate and I... More 

Spring Lake, Michigan
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed here after a late football game because we had business in the area early the next morning. Called ahead to let them know we were checking in late. Arrived around 1 am. Check in was easy - they were actually waiting for us! The room is wonderful. The beds are comfortable. We had a great, but short night's... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Mark W - Thank you for taking the time to comment about your recent stay with us. We are glad to hear that we provided you with the service you have come to expect from Marriott. Hopefully the next time you are here you will have more time to enjoy all that we have to offer. More 

Michigan
Top Contributor
179 reviews 179 reviews
70 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed October 20, 2014

I travel for business and am a Marriott, and sometimes Hilton, loyalist and prefer Courtyards and SpringHill Suites for the amenities. SHs usually have larger rooms, hence the name suites, with living areas and small kitchenettes. Courtyards many times have bistros for breakfast, lunch or dinner...which I prefer but the nearby Courtyard hasnt yet added one. So I stay here...its... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

PatienceWonderful- I first want to thank you for choosing our hotel during your visits to Grand Rapids. We appreciate your loyalty and appreciate your kind words about our hotel. We look forward to welcoming you as a guest again soon. More 

Mishawaka, Indiana
Top Contributor
179 reviews 179 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 14, 2014

Nice rooms, comfy beds, very clean as is usual for this chain. The greeting was warm and genuine, and the breakfast selection was very good. Situated not far from Target, Starbucks, lots of other spots. Will stay here again.

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Thevinoman - Thank you for taking the time to comment about your recent stay with us. We are happy to hear that you enjoyed our clean comfortable hotel and hope to see you again the next time you are in Grand Rapids. More 

Grosse Pointe, Michigan
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 3, 2014

Very nice rooms with excellent, attentive management! Attractive decor. Excellent free wifi. Terrific hot tub and swimming pool and work out area. Great location with many nearby restaurants and shopping!

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Annie29_12 - Thank you for your kind comments regarding your recent stay with us. We are glad to hear that you had just a great time. We look forward to you staying with us again soon! More 

Waukegan, Illinois, USA
Top Contributor
59 reviews 59 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 3, 2014

I stay at chain hotels for a predictable experience. That said, this Springhill Suites is a very clean, new (or at least seems new) property. Everything is tidy and as it should be, and this one has a bonus of being a Springhill with a bar. I really like it when properties include on, even if like this evening I... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

DJ-USA, Thank you for taking the time to write about your recent stay with us. I am happy to hear that you enjoyed our clean comfortable rooms as well as our lobby bar. I am also very pleased to learn that our staff was able to spring into action and help you with the cramps you were experiencing. Your kind... More 

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Additional Information about SpringHill Suites Grand Rapids Airport

Address: 5250 28th St SE, Grand Rapids, MI 49512
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Grand Rapids Airport 3*
Number of rooms: 109
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Also Known As:
Springhill Suites Grand Rapids Airport Hotel Grand Rapids
Hotel Style:
#19 Business Hotel in Grand Rapids

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