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All 52 Grand Rapids hotels

SpringHill Suites Grand Rapids Airport

3.0 of 5 Hotel   |   5250 28th St SE, Grand Rapids, MI 49512
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88%
Ranked #15 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Jan C Atlanta, Georgia
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103 people have reviewed this hotel

Traveler rating
    35
    52
    10
    3
    3
See reviews for
35
13
11
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great room - good bed, tv, space, etc. Refrigerator didn't seem to be very cold but maybe it was just that room. Check-in staffer was great and adjusted my rate down when I asked about AARP discounts as I don't seem to find that as an option when booking online at the hotel's site - so always ask in case... More

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Holly, Michigan
Top Contributor
60 reviews 60 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location on 28th street worked very well for us, the service was polite,available,and swift. The room was well situated, spacious, and clean. What more do you need? The breakfast was a standard hotel continental breakfast, nothing special,nothing disappointing.

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My recent stay at this property started off badly and only got worse from there. We requested third floor which wasn't a problem getting but the first room we were put in had a burned out central light bulb and the refrigerator didn't work. We asked to be moved and were moved to the far end of the hall from... More

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Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for one night July 15 in room 316. The room itself was very nice and the location is quiet which make for good sleeping. Even the a/c was quiet which is rare, even in very high end hotels. However, the bathroom wasn't cleaned well. Hair on the toliet (not just one piece, I mean all over, and... More

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here last year during a soccer tournament weekend and was less than impressed. Gave the hotel another shot when we needed a place to stay at on short notice for the night. Much more impressed this time. Room was spacious and beds were fine. Hotel staff was very friendly and courteous. Breakfast was good enough since it is free... More

Was this review helpful? Yes 1
Champaign-Urbana, Illinois
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is great overall, the room is very big and have very comfortable working desk. I have a king size room and the desk and the bed is in two different room so I would not disturb my girlfriend if I get up early. The location is very good close to mall and restaurant, but it is really hard... More

Was this review helpful? Yes 3
IN
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is pretty great overall. I bid on another website (price line) and got it for fifty dollars a night. I typed in the address, but my GPS didn't take me to the right location. It took me near there, but the hotel's address is 28th street...the hotel, however, is a half mile or so away from where the... More

Was this review helpful? Yes 1
Framche-Comté
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 13, 2014

Hotel is situated between GR airport and the city center. Rooms are large, confortable and clean. I arrived there around midnight on a saturday evening and was happily welcomed at the front desk :-) A bit difficult to find, so better to review before how to get there (GPS got lost, but not google maps). WIFI : working on my... More

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Tampa, Florida
Top Contributor
62 reviews 62 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 2, 2014

Returned here after a stay last year. Hotel has been maintained well. Really appreciate the breakfast area opening early - we were told 7am but there was food available at 6:30am and we were welcomed by the hostess.

Was this review helpful? Yes 1
SpringHillSuitesGRR, Guest Relations Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Karen C, Thank you for taking the time to write a review for us.We're glad to hear that our staff was able to accommodate you by putting our breakfast out a bit early. We're glad you've returned and hope to see you at our hotel sometime in the near future once again. -SpringHill Suites Grand Rapids Airport More

Canton, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

The place is nice and fairly new. The rooms are spacious. The breakfast and internet is very good. Pool is small and really really cold. Next to the highway, so its easy to reach to approach. However, its a bit hard to find as the 12x12"sign is hard to see.

Was this review helpful? Yes 1
SpringHillSuitesGRR, Guest Relations Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Gaurav_Nagpal, Thank you for taking the time to write a review. We're happy to hear that you enjoyed our rooms, breakfast, and free internet. However, we do apologize for the temperature of the pool. The appropriate department has been notified so that hopefully this wont happen again! We hope to see you in the Grand Rapids area again soon! -SpringHill... More

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Additional Information about SpringHill Suites Grand Rapids Airport

Address: 5250 28th St SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Grand Rapids Airport 3*
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Also Known As:
Springhill Suites Grand Rapids Airport Hotel Grand Rapids

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Family Hotel in Grand Rapids #22 Business Hotel in Grand Rapids
Hotel Class
Number of rooms
109

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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