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SpringHill Suites Grand Rapids Airport

3.0 of 5
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5250 28th St SE, Grand Rapids, MI 49512
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SpringHill Suites Grand Rapids Airport
Best prices for: 1 room 1 guest
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Ranked #18 of 48 Hotels in Grand Rapids
A recent review
4 of 5 stars reviewed 2 weeks ago
blanquita79 Harrisburg, Pennsylvania
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrisburg, Pennsylvania
Level Contributor
233 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property still appears relatively new! Rooms are very nice and spacious. The only downside is that it's very hard to find. You can't see it very well from the main road. It's tucked behind some other businesses and the sign by the road is very tiny. We got lost a couple of times. It's near the airport, but a... More 

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Brick NJ
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel a pretty good amount for work. This week had me in GR. I stayed 4 nights at the Springhill Suites. I didn't find it hard to find like some of the other reviewers. The room was spacious and the bed was comfy. The air conditioner kept the room very cool which is a must. The front desk staff... More 

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Ann Arbor, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 26, 2015

We stayed at the Springhill Suites at the end of April for my daughter's volleyball tournament. Our room was clean and the beds were very comfortable! Although there was some trouble with the reservation due to errors made by the travel agency we were required to use, the staff at the hotel went out of their way to ensure we... More 

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Houston, Texas
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 17, 2015

I'm a business traveler who is on the road most of the time. I look for hotels that are quiet, comfortable, have stand-up showers and cold a/c. How I rate: * - I left the hotel and went elsewhere ** - I stayed, but wouldn't return *** - Would return if I had to **** - Enjoyed the stay *****... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Bearpster- Thank you for taking the time to comment about your recent stay with us. We appreciate your kind words regarding the staff and amenities and look forward to welcoming you back as a guest the next time you are in Grand Rapids. More 

Warren, Michigan
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 11, 2015

I booked a whirlpool/jacuzzi suite on a trip there for my daughter to see her doctor. What they call a whirlpool or jacuzzi is a gentle swirl in a large tub. Not only that but one jet was not working. Even if it was working I could make more waves or whirling by gently swaying my arms. I was highly... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Kathie P Thank you for taking the time to comment about your recent stay with us. I am sorry to hear that the Jacuzzi tubs were not working as they should have for you. I have informed our maintenance staff of your concern ensure that our Jacuzzi tubs are working in perfect condition moving forward. I do appreciate you letting... More 

Milford, Michigan
Level Contributor
140 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 26, 2015

This is a classic SpringHill Marriott Property. The people were friendly and helpful. The rooms clean and comfortable. Located near the airport and East of the downtown area by 15 minutes, so if you're looking to stay "outside" of the city, this place fits the bill. Helpful hint: There are two SpringHills in Grand Rapids. One North of the city... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

JVM- Thank you kindly for your 4 Star rating regarding your recent stay with us. We are delighted to learn that you found our staff friendly and helpful and our rooms clean and comfortable. We hope to see you back as a guest again soon! More 

Provo, Utah
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 16, 2015

The hotel is off of the main road which is a good thing. Very quiet. Check in was quick. Front desk was friendly and helpful with places to eat and directions to airport. Did not have breakfast as we had an early flight. Room was spacious and clean. Bed comfortable. Large shower/toilet room. Vanity is kind of open in the... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

DialQueen - Thank you for your kind words regarding your recent stay with us. I am glad that you appreciated the convenient, yet quiet location of our hotel which provided you a short drive to the airport in the morning yet allowed you to enjoy our tree lined, waterfront setting. We look forward to seeing you back as a guest... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 10, 2015

Hotel was a nice property behind a Target Superstore near the GRR airport. Only stayed one night with my family, AC stayed on all night instead of kicking off. Room was clean and suite was adequate size for three people. Breakfast was like most free breakfasts, ok but nothing special, fresh strawberries was a plus.

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Brian D - Thank you for taking the time to comment on your recent stay with us at the SpringHill Suites Grand Rapids. We are glad to hear that both you and your family enjoyed your time with us and look forward to seeing you again when your travels bring you to Grand Rapids. More 

Lakewood, Colorado
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed March 5, 2015

Apparently a circus elephant, recently escaped from Ringling Bros., stayed in the room above me. The result: about 3.5 hrs sleep the first night. The good: close to airport, clean, good service. Decent athletic facility for prop of this type. The bad: paper thin walls and floorboards.

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

Leenda324 - Thank you for taking the time to let us know about your most recent stay with us. I am sorry to learn that your stay was less than perfect. We pride ourselves on offering our guest a clean comfortable room to be able to rest and relax in and I want to apologize that nearby guests prevented you... More 

Charlevoix, Michigan
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 28, 2015 via mobile

Not the Ritz but has everything you need: Clean; friendly staff; good parking areas; can leave your car there very inexpensively and the get you to and from the airport free of charge; a breakfast area; close by fuel, shopping, restaurants, etc; minutes from the airport; close to expressways. As good as or better than any brand at this price... More 

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SpringHillSuitesGRR, General Manager at SpringHill Suites Grand Rapids Airport, responded to this review

BC W - Thank you for taking time out of your day to comment about your recent stay with us. We are glad to hear that our hotel was able to provide you with everything you needed. We look forward to welcoming you as a guest again soon. More 

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