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All 52 Grand Rapids hotels

Best Western Executive Inn & Suites

2725 Buchanan Ave, Grand Rapids, MI 49548 (Formerly Country Inn & Suites Grand Rapids South)
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70%
Ranked #19 of 52 hotels in Grand Rapids
A recent review
5 of 5 stars reviewed 6 days ago
Kristine G Washington, United States
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  • Reviews (72)
  • Photos (73)
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  • Room tips (12)
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72 people have reviewed this hotel

Traveler rating
    32
    19
    10
    6
    5
See reviews for
24
10
6
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Washington, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Pool was good, room was great, breakfast was great. Staff was working VERY hard to do their jobs. They were a bit understaffed, but since they worked so hard, it was barely noticeable. Loved the amenities in the room (fridge, microwave).

Review collected in partnership with Best Western

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Top Contributor
78 reviews 78 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights for a junior golf tournament. We had recently stayed at a Best Western in Battle Creek so we decided to chance another one. I was very happy with our decision. This time, we used priceline but I could figure out that we would get the Best Western based on the star rating and location. This... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel while visiting family. It was clean and comfortable. The staff was very friendly. My preference would be some lighter color decor. Everything just seemed dark and heavy. Breakfast was not good. I would advise skipping it altogether and heading down 28th St to Marge's Donut Den! The side entrance never worked the 5 days we... More

Was this review helpful? Yes 1
Tucson
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a clean, well managed hotel located just off of HW 131 in an industrial area. While the location isn't the best in terms of nearby restaurants, etc, it is a good value. Rooms are good sized with nice flat screen tv's and sofa. Beds are fine. The breakfast is good and includes sausage and eggs. While located near... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Brian Tucson Foothills, Thank you for taking the time to give us a review on TripAdvisor. I am delighted you enjoyed your stay and that my staff was able to get any disturbance quickly under control. Please let me know the next time you are in town and I will be sure you are given some great restaurant options... More

Elizabethtown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed here for two nights while we were in the area for a wedding. It is close to the highway. The atmosphere seemed very homey in the lobby and the rooms. The beds were very comfortable. We enjoyed the complimentary breakfast. The only issue was that the TV was tricky and the channels did not match... More

Was this review helpful? Yes 1
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Chelsea W, Thank you for your review. Sounds like for the most part you did enjoy your stay, except for some issues with the TV, for which I sincerely do apologize. We strive to make sure every guest is completely satisfied with their stay, however we obviously fell short during your stay. We had just recently changed from a... More

home
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 20, 2014

Stayed one night last week and have a very nice stay. Bed was comfortable and the breakfast was awesome ! Good but not great location. Wish we would have have more time to be able to use the pool. Would stay here again with no worries !

Was this review helpful? Yes 1
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear FRAZIER44, Thank you for your TripAdvior review. We love hearing what our guest have to say about their stays with us. Yes, good and bad. Delighted that you enjoyed your stay and will be back to see us again! Warm Regards, Joanne More

Ohio City, Ohio
Top Contributor
74 reviews 74 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 17, 2014

I recently stayed at this hotel for two nights while in Grand Rapids for a conference. I was not too impressed with the neighborhood when pulling into the parking lot, but the hotel is actually very, very nice. The desk clerk was very nice and very pleasant. The room was very nice and included all a fridge, microwave, and coffeemaker.... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear 59sunseeker, Thank you for your review regarding your resent stay with us. I do apologize you did not receive your wake up call; please know that isn't usual for my staff to be that careless. What a great idea to have antibacterial wipes in the fitness room, I will definitely check into that. I am pleased that you had... More

Milwaukee, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

If you're looking for a road warrior stay in Grand Rapids, be sure to check this option first, this is the Best Hotel in Wyoming, MI :-D The gym works great, the pool and hot tub are decent and the rooms are spacious. You will not be dissapointed!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Gabriel, Loved your review! Thank you so much for taking the time to write a review on TripAdvisor it is greatly appreciated. We look forward to seeing you again the next time you are in the area. Warm Regards, Joanne More

Escondido, California
Top Contributor
236 reviews 236 reviews
112 hotel reviews
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed June 13, 2014

Upon arrival, there was plenty of parking. The entrance to the lobby has electric sliding doors. The check in was quick. I had reserved a king suite. The room was large and very clean. The living area is separate from the bedroom. There was a huge heart-shaped spa in one corner of the living room. The bed was comfortable, and... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear MrLorin, Thank you for your wonderful review on TripAdvisor regarding your recent stay with us. I am delighted you enjoyed your stay and everything met your expectations. We hope you will be staying with us again the next time you are in town. Warm Regards, Joanne More

Detroit, United States
1 review
4 of 5 stars Reviewed June 6, 2014

Very clean and comfortable. Beds are awesome. We travel a lot for volleyball. We have stayed in alot of hotels in the Grand Rapids area. I would recommend this hotel. It was close the venue and easy to get to. The breakfast was very convenient for me and my family to eat before our event.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Monica D, Thank you for your review of your recent stay with us. We appreciate hearing what our guests have to say and are delighted you enjoyed your time with us. We hope you will be back to see again soon. Warm Regards, Joanne More

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Additional Information about Best Western Executive Inn & Suites

Address: 2725 Buchanan Ave, Grand Rapids, MI 49548 (Formerly Country Inn & Suites Grand Rapids South)
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
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Also Known As:
Country Inn Grand Rapids
Grand Rapids Country Inn

73 photos of this hotel

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Room/suite (39)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#4 Best Value Hotel in Grand Rapids #9 Business Hotel in Grand Rapids
Number of rooms
70

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