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Baymont Inn & Suites Grand Rapids Airport

2.0 of 5
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2873 Kraft Avenue SE, Grand Rapids, MI 49512
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Baymont Inn & Suites Grand Rapids Airport
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Ranked #26 of 47 Hotels in Grand Rapids
A recent review
3 of 5 stars reviewed 2 days ago
940candyl Indianapolis, Indiana
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492 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

Stayed with our team for the weekend. I would not go back. The location was convenient to highways. Staff was pleasant. Hotel was dirty. Rooms smelled of smoke and moldy. Had foreign objects in my bed. No meat for breakfast. One washer/one dryer on our floor-dryer was broke. (They did offer to dry the clothes for us in their machines).... More 

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Troy, Michigan
1 review
2 of 5 stars Reviewed yesterday NEW

All hotels is Grand Rapids were booked, so had to stay here. Although recent upgrades like new carpet made it better, there were other things that made it feel very cheap. We were with a group and many of the rooms had unpleasant smells (smoky, mildew) to the point were the front desk handed out cans of Febreze if you... More 

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Lake Orion, Michigan
2 of 5 stars Reviewed 2 days ago NEW

I have stayed at Baymont Inn and Suites in the past and was highly disappointed with this facility (as well as the other guest we were with) for the cost. When we walked in their was a customer creating a scene with one of the employees at the front desk which was very distasteful. I felt the employee should have... More 

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Indianapolis, Indiana
1 review
3 of 5 stars Reviewed 2 days ago NEW

We had stayed at this hotel many years ago. It's location was a determining factor (easy access from highway) and close to our families. The hotel is a good value with ample parking, but could definitely use some updating. Décor seems a little tired. Front Desk personnel were efficient, knowledgeable, pleasant, very accommodating. Breakfast area needs to be expanded to... More 

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Nashville, Tennessee
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our group had a lot of room nights and required some attention from the front desk relating to in and out dates. There didn't seem to be a lead in charge that could give me the feeling it was really taken care of. Lots of follow up on our part. Too many people were told we don't have a room... More 

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Tampa
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

It began with the person that took my reservation making a mistake with my dates. When I explained, the manager stated it was my mistake and there was nothing they would do to correct or that would satisfy the customer. I was there for a family wedding and my only choice was to take a queen handicapped room at a... More 

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Hartford
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Was fine, location was great ...close to everything. My biggest complaint was the evening desk person. After going to her wirh a question, we were told by her to "wait, I am on the phone with my manager". So we waited...and waited. Am I wrong? I think the manager would want to be put on hold and let her take... More 

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