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All 48 Grand Rapids hotels

Wyndham Garden Grand Rapids Airport

3.0 of 5 Hotel   |   4495 28th Street SE, Grand Rapids, MI 49512 (Formerly Hotel Royale of Grand Rapids)
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Wyndham Garden Grand Rapids Airport
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Ranked #27 of 48 Hotels in Grand Rapids
A recent review
4 of 5 stars reviewed 1 week ago
Karen N Montague
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108 reviews from our community

Traveler rating
    38
    29
    23
    7
    11
See reviews for
43
24
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Montague
1 review
4 of 5 stars Reviewed 1 week ago

Nice front desk people. Doors shut kind of hard, it always sounds like guests are slamming doors. Hot tub could have been a little hotter :)

Review collected in partnership with Wyndham Hotel and Resorts

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Wyoming, Michigan
2 reviews
1 of 5 stars Reviewed 1 week ago

My family and I have been wanting to stay at the Wyndham garden for a long time. We finally decided it was a great time for us to stay at this hotel. My wife and I have never been so disappointed, been treated rudely by staff, our sheets looked like they were never changed. The bath tub which was the... More 

Review collected in partnership with Wyndham Hotel and Resorts

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KiraE01, General Manager at Wyndham Garden Grand Rapids Airport, responded to this review

Mike R, I am sorry to hear you did not enjoy your stay with us. Please give me call to further discuss your recent stay at 616-956-8080 ext. 422. Thank you for taking the time to write a review, I look forward to hearing from you. More 

Grand Rapids, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

This was my families 4th time visiting this hotel and the overall look of the hotel was nice and that's why we keep coming back, but never again because every time we visit there is a problem. Customer service is very bad, we could barely enjoy time in the pool area because of the strong smell of too much chlorine.... More 

Was this review helpful? Yes
KiraE01, General Manager at Wyndham Garden Grand Rapids Airport, responded to this review

demetriak2015, I am so sorry to hear that you did not enjoy your fourth time staying with us. Please give me a call at 616-956-8080 ext. 422 to further discuss your recent stay here. Thank you for taking time to write a review. More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Very enjoyable stay, i don't sleep well in some hotels but i slept soundly here, bed linens very clean, bed very comfortable and inviting. bathroom spotlessly clean. i was most impressed by my entire stay.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
KiraE01, General Manager at Wyndham Garden Grand Rapids Airport, responded to this review

Thank you for your admiration of our property! I am happy to hear that you got a good nights rest while choosing to stay here. I will pass on your praises of the cleanliness to my housekeeping staff, they work very hard to ensure everything is tidy and refreshed. Thank you so much for giving us feedback on your stay!... More 

Springfield
1 review
3 of 5 stars Reviewed 2 weeks ago

The overall property was good but the customer service was unacceptable. The staff have a little or no respect for their guests. I called a few times from the room to ask questions or report a problem, each times I was put on hold for a long period of time. The last day, at the check out, it took 2... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
KiraE01, General Manager at Wyndham Garden Grand Rapids Airport, responded to this review

Nadou L, Thank you so much for taking the time to write a review! I do recall you needing your receipts to be a certain way because the way our receipts printed out were not applicable for your place of employment. The reasoning for the short period of waiting time was to go above and beyond and try to create... More 

Grand Rapids
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We enjoy this location very much. The staff is friendly, the beds are comfortable, and the location suits us.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
KiraE01, General Manager at Wyndham Garden Grand Rapids Airport, responded to this review

Bryan T, I am so thrilled to read that you enjoyed your experience and customer service while staying with us! We try our best everyday to make sure our guests are happy from the moment of arrival. We appreciate you taking the time to give us some feedback on how were doing and look forward to welcoming you back in... More 

Mapleton, Utah
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The staff was friendly and made you feel welcome. The breakfast crew was not organized, but really tried to do a good job.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Wyndham G, General Manager at Wyndham Garden Grand Rapids Airport, responded to this review

Thank you Garretlbrown for taking the time to write a review! I am pleased to read your compliments of my staff for making you feel welcomed. Customer service is a top priority here and we try to do as best as we can. I'm sorry to hear that you felt the free breakfast was unorganized. We had so many Stiles... More 

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Additional Information about Wyndham Garden Grand Rapids Airport

Address: 4495 28th Street SE, Grand Rapids, MI 49512 (Formerly Hotel Royale of Grand Rapids)
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Grand Rapids Airport 3*
Number of rooms: 126
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