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Quality Inn

2.5 of 5
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7625 Caterpillar Court SW, Grand Rapids, MI 49548 (Formerly Motel 6 Grand Rapids)
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Quality Inn
Best prices for: 1 room 1 guest
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Ranked #36 of 48 Hotels in Grand Rapids
A recent review
5 of 5 stars reviewed 3 days ago
Shayn C
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24 reviews from our community

Traveler rating
    6
    3
    5
    3
    7
See reviews for
9
1
1
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (24)
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    (9)
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    (7)
  • Sep-Nov only
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  • Dec-Feb only
    (3)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

in short , I been staying at this from last 6 month, our crew of 3 stay regularly here, never been disappointed, good hotel to stay. breakfast,pool, work desk in room, renovated rooms, that's all I need , hot tub is kind bonus, no fitness center

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South Bend, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here during tulip festival, its 20 minute drive from Holland,mi. The hotel is renovated and we enjoyed hot tub and pool. We will definitely stay here when we are back in grand rapids area. Its also short drive from casino and Outlet mall( 1 Mile)

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1 review
5 of 5 stars Reviewed 1 week ago

very nice clean rooms and lobby, staff was very helpful, we need towels in pool area she personally came and gave to us, she recommended couple restaurants in area too. looks like they recently renovated, I will stay here again.

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Ontario, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 1, 2015

I booked a block of 18 rooms for my team. The parents tried to reserve the rooms and the manager said there were none & no booking!! I have the contract! LIES! Now we have no hotel for our tournament!

Was this review helpful? Yes 2

Travelers are raving about these Grand Rapids hotels

Shelby
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 12, 2014

Was a Motel 6 last time I stayed and was in need of some help. This visit showed new owners and some good improvements. Downfalls being the spa was closed, pool was nice but use of the spa would of been great. Rooms updated and clean. Staff not too friendly. Toilet clogged but was promptly fixed. Breakfast was cold and... More 

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Hastings
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 3, 2014

I stayed at this hotel when it was under a previous hotel name/chain. Now that renovations are complete this hotel is up to Choice Property standards for Quality Inn. Which means it is quite improved! Rooms AND hallways are remodeled, clean and fresh. Beds are cozy and rooms are spacious. I swam in the wonderfully warm & well lit pool.... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2014

The 0only reason I stayed here is that it was the only hotel between Benton Harbor and Muskegon that claimed to have a handicap room with a roll in shower. I made the reservation 2 weeks before my check in date. I called the hotel directly an gave them my reservation number and made sure that the roll in shower... More 

Was this review helpful? Yes 2
Hartford, Michigan, United States
1 review
4 of 5 stars Reviewed August 12, 2014

I have stayed here twice in the past year, and I've never had a bad experience. Lots of negative reviews here about the staff, but everyone I encountered, from the desk staff to housekeeping, was very friendly and accommodating. In fact, I once showed up at noon when check-in wasn't until 3pm, and the gal at the front desk made... More 

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Plainwell, Michigan
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2014

Very rude customer service. Says right on your receipt after checking in "No Refunds". Should have checked the room before paying. The rooms are a mess and nasty. Holes in the walls and blankets. The furniture is beat up and looks bad. The rooms and hall way smell bad and I would think that is from all the animals I... More 

Was this review helpful? Yes 1
Plainwell, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 9, 2014

First time staying here and will never again. When you first walk in on the counter is a sign "No Smoking in rooms or you will be put on a DO Not Stay List" I should have walked out. I was woken up at 3am by my son having an asthma attack. I noticed right away the room had smoke... More 

Was this review helpful? Yes 1
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21 photos of this hotel

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