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Quality Inn

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7625 Caterpillar Court SW, Grand Rapids, MI 49548 (Formerly Motel 6 Grand Rapids)
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Quality Inn
Best prices for: 1 room 1 guest
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20 reviews from our community

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    5
    3
    6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Shelby
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 12, 2014

Was a Motel 6 last time I stayed and was in need of some help. This visit showed new owners and some good improvements. Downfalls being the spa was closed, pool was nice but use of the spa would of been great. Rooms updated and clean. Staff not too friendly. Toilet clogged but was promptly fixed. Breakfast was cold and... More 

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Hastings
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 3, 2014

I stayed at this hotel when it was under a previous hotel name/chain. Now that renovations are complete this hotel is up to Choice Property standards for Quality Inn. Which means it is quite improved! Rooms AND hallways are remodeled, clean and fresh. Beds are cozy and rooms are spacious. I swam in the wonderfully warm & well lit pool.... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2014

The 0only reason I stayed here is that it was the only hotel between Benton Harbor and Muskegon that claimed to have a handicap room with a roll in shower. I made the reservation 2 weeks before my check in date. I called the hotel directly an gave them my reservation number and made sure that the roll in shower... More 

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Hartford, Michigan, United States
1 review
4 of 5 stars Reviewed August 12, 2014

I have stayed here twice in the past year, and I've never had a bad experience. Lots of negative reviews here about the staff, but everyone I encountered, from the desk staff to housekeeping, was very friendly and accommodating. In fact, I once showed up at noon when check-in wasn't until 3pm, and the gal at the front desk made... More 

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Plainwell, Michigan
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2014

Very rude customer service. Says right on your receipt after checking in "No Refunds". Should have checked the room before paying. The rooms are a mess and nasty. Holes in the walls and blankets. The furniture is beat up and looks bad. The rooms and hall way smell bad and I would think that is from all the animals I... More 

Was this review helpful? Yes 1
Plainwell, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 9, 2014

First time staying here and will never again. When you first walk in on the counter is a sign "No Smoking in rooms or you will be put on a DO Not Stay List" I should have walked out. I was woken up at 3am by my son having an asthma attack. I noticed right away the room had smoke... More 

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2 reviews
2 of 5 stars Reviewed September 6, 2013

Old, run down looking room. Dirty carpet. Holes all over wall. Not very clean. Nice chair, but dirty. Pillows were so flat I wondered why they even provided them! Warn out blankets. Bex was surprisingly comfortable! But no shampoo! Too much money for what you get. Would not recommend.

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Muskegon, Michigan
Top Contributor
101 reviews 101 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 20, 2013

I have been a customer at the Fine Motel 6 of Grand Rapids, Michigan for many years now, They have recently remodeled the rooms ( by the way they look fantastic ! ). T his is a Extremely Affordable Hotel stay. Also the rooms here are Extremely Clean and Very Spacious ! Most rooms have two Large Double Beds and... More 

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed June 26, 2013

First time I have ever left a hotel, and I have stayed in some shady places. The combination of the neon orange sign posted by the Michigan state police on the room across the hall warning that a meth lab had been shut down in that room and the shirtless, drunk guys at 4pm just hanging out in the parking... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2013

Checked in and the room smelled like smoke and was filthy. The building was falling apart, no amenities but a bed and a 20 inch tv. I spent 10 minutes there, got a refund and left. Stayed at the holiday inn that night, paid $50 more for the real deal. Ill never go budget again.

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