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Quality Inn

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7625 Caterpillar Court SW, Grand Rapids, MI 49548 (Formerly Motel 6 Grand Rapids)
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1 room 1 guest
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31 Reviews from our TripAdvisor Community

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    8
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    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Peoria, Illinois
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When my husband & I arrived I went inside to check in. There was absolutely no one to be seen at the front desk. There was a sign posted up saying to dial 0 to reach someone if you need immediate assistance. I dialed 0 and told someone I was there to check in. About 5 minutes later, someone came... More 

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Amar P, General Manager at Quality Inn, responded to this review

Thasnks for your feedback More 

Portage, Michigan
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon driving in, we thought we made a mistake booking this place because the outside grounds are not taken care of- but when we entered the building we saw its not as bad inside. It seems to be newly remodeled mostly. The room was okay- though it still smelled of old smoke. The bed was comfortable. The air unit was... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 26, 2015 via mobile

I did not mind staying here at. The staff were lovely and my kids liked the pool. Everything was clean. I like that! The mattresses were clean- I checked- and they were very comfortable. Breakfast was just enough. Not a lot of choices, but we loved the mini waffle maker. My only two issues were both involving safety- which is... More 

Was this review helpful? Yes 1
Amar P, Manager at Quality Inn, responded to this review

Thanks for your feedback More 

Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 27, 2015

Just stayed here for 3 nights and must say after reading reviews I was pleasantly surprised. My room was in ground floor seemed like it has recently been remodeled. It was clean the bed was nice the only downfall for me was the TV, it only has a few channels that seemed to come in clear the rest didn't look... More 

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Amar P, General Manager at Quality Inn, responded to this review

Thanks More 

Grand Blanc, Michigan
1 review
1 of 5 stars Reviewed June 24, 2015

We were working the country music festival on the weekend. Upon arriving at the hotel we find they have no reservation for us. I had the conformation # and reservation copy but they lost. The girl at the counter was helpful by upgrading us to a "suite" After a long day we filled the hot tub up and thought of... More 

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Amar P, Manager at Quality Inn, responded to this review

Sorry about your nightmare More 

Travelers are raving about these Grand Rapids hotels

brooklyn
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 22, 2015

We booked this hotel because they advertised a hot tub-spa. It was out of order the two days we stayed there yet management wouldn't give us a discount. On the plus side, the hotel is clean. But a bit expensive for what you get.

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Amar P, Manager at Quality Inn, responded to this review

Sorry, our spa is not I working condition, pipe underground broke, going to fill up with dirt More 

Ogden
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed May 25, 2015

This hotel is right against the freeway so all the rooms will have road noise. I complained and was told there was nothing they could do. The woman who checked me in refused to move me except to another room for handicapped people that had even more noise. She was rude and when I told her I was tired and... More 

Was this review helpful? Yes 1
Amar P, General Manager at Quality Inn, responded to this review

sorry for your incovenience More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

in short , I been staying at this from last 6 month, our crew of 3 stay regularly here, never been disappointed, good hotel to stay. breakfast,pool, work desk in room, renovated rooms, that's all I need , hot tub is kind bonus, no fitness center

Was this review helpful? Yes 1
Amar P, Owner at Quality Inn, responded to this review

Thanks for staying with Quality Inn, property has changed image of motel 6 to proud choice hotels. See you when you visit our area and choose choice hotels when you need. Thanks again Amar Manager More 

South Bend, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2015

We stayed here during tulip festival, its 20 minute drive from Holland,mi. The hotel is renovated and we enjoyed hot tub and pool. We will definitely stay here when we are back in grand rapids area. Its also short drive from casino and Outlet mall( 1 Mile)

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Amar P, General Manager at Quality Inn, responded to this review

Thanks for choosing choice hotels, we are proud to affiliate with choice hotels, Appreciate your feedback. Amar Manager More 

1 review
5 of 5 stars Reviewed May 12, 2015

very nice clean rooms and lobby, staff was very helpful, we need towels in pool area she personally came and gave to us, she recommended couple restaurants in area too. looks like they recently renovated, I will stay here again.

Was this review helpful? Yes
Amar P, General Manager at Quality Inn, responded to this review

Thanks, will see you all at your next visit Amar Manager More 

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