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All 52 Grand Rapids hotels

Comfort Suites South

2.0 of 5 Hotel   |   7644 Caterpillar Court, Grand Rapids, MI 49548
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80%
Ranked #15 of 52 hotels in Grand Rapids
A recent review
5 of 5 stars reviewed 1 week ago
Sonya E Gaylord, Michigan
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41 people have reviewed this hotel

Traveler rating
    20
    12
    5
    2
    2
See reviews for
17
5
2
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Gaylord, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

We asked for a room with two beds and maybe a recliner and we got a hideaway bed. It worked great cause we have two teenage boys (big) so in a since we got three beds! Plus the price was reasonable. Thank You so much for your kindness. We will be back and recommend it to friends and family.

Was this review helpful? Yes
Remington, Indiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The motel was in very nice condition. The rooms were clean and comfortable, and the staff was friendly and they truly desired to be helpful. It was a great experience! The amenities were really nice. Indoor pool, and whirlpool were clean and well kept. They even had a sauna! If we are in Grand Rapids again, we will definitely stay... More

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I will pass your kind words onto my staff. We... More

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 23, 2014

This is no hotel, it is a kids playground. 24/7 with kids running down the halls and slamming doors. The rooms are average and service is non-existent. Furniture is a bit out dated. No restaurant options but a vending machine. Easy access to the highways.

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. If you would have brought your concerns to the attention of my staff, we would have done everything within our power to have addressed the... More

1 review
5 of 5 stars Reviewed February 6, 2014 via mobile

Close to major byways. Close to the Division street superstores of RV dealers. Campers world across the street.our dealer TerryTown less than a mile. Dry township on Sunday. Pool area very clean sauna also. Microwaese in rooms. Desk has frozen food if you need a snack. Johnny pizza king ad on RM key a great find. Had our pet just... More

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Rudyard, Michigan
1 review
5 of 5 stars Reviewed January 4, 2014

My dog and I stayed a night between Christmas and New Years, the staff was helpful and friendly, the room was clean and comfortable- pretty much everything you could ask for. And they have an awesome AAA discount.

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

We would like to thank you for taking the time review our Hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2013

Excellent choice for business travelers! Friendly and helpful staff, clean and comfortable rooms, and quiet HVAC and total environment. Good location, convenient to restaurants and shopping as well. Great value.

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Hope you have a... More

Michigan, United States
1 review
5 of 5 stars Reviewed November 23, 2013

I stayed at this hotel last night to go to a concert in Grand Rapids. The room was spacious and nicely decorated. It was very clean, and the beds were firm but comfortable. This hotel was very quiet, and the only sounds we heard the whole time were doors opening and closing. No voices, no highway.. we slept like babies!... More

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More

Port Saint Lucie, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2013

I would like to start by recognizing Mari, as she was truly a pleasure to know and provided excellent assistance. This hotel is quiet, clean and family friendly. Located right off the expressway, it is ideal for family weekend reunions. I will definitely return to this hotel when it is time for another family gathering.

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 24, 2013

We arrived about 7 pm after having driven cross country most recently from St. Louis. We were checked in by a very pleasant gentleman who let us know they were in the middle of a renovation. He also informed us that the pool/spa would be open until midnight. A beautiful thing for this road weary traveler! The room was clean,... More

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Pete Fedorchuk General... More

Holly
1 review
5 of 5 stars Reviewed October 16, 2013

Such a pleasant experience from extremely quick check-in to delicious waffles at breakfast to efficient check out. This hotel was a very reasonable price for such a big room which including couch, refrigerator and microwave.

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete a Trip Advisor review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! I'm glad... More

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Additional Information about Comfort Suites South

Also Known As:
Comfort Suites Grand Rapids
Grand Rapids Comfort Suites
Address: 7644 Caterpillar Court, Grand Rapids, MI 49548
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites South 2*
Official Description (provided by the hotel):
The Comfort Suites® South is conveniently located just 10 miles south of downtown Grand Rapids on Highway 131. This Grand Rapids hotel is close to area attractions like the Van Andel Arena, Craig's Cruisers Family Fun Center, the John Ball Zoo, the Gerald R. Ford Museum, the DeVos Place Convention Center and Grand Valley State University. Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites South the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Pets are welcome for an additional fee. Whether traveling for business or pleasure, the Comfort Suites South is a great place to stay when visiting the Grand Rapids area. ... more   less 
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