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Comfort Suites South

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7644 Caterpillar Court, Grand Rapids, MI 49548
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Comfort Suites South
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Comfort Suites South
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Comfort Suites South
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73 reviews from our community

Traveler rating
    40
    21
    8
    2
    2
See reviews for
28
13
2
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
  • All months
    (73)
  • Mar-May only
    (14)
  • Jun-Aug only
    (26)
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    (20)
  • Dec-Feb only
    (13)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 2 nights here while car shopping. Easy access to 131. Brought along our dog, Zoe. LOVE their newly renovated pet friendly rooms on the first floor!!! Breakfast was the standard Choice buffet. Pool area included a sauna and hot tub! Staff was excellent! Will be back!!

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2 reviews
5 of 5 stars Reviewed March 20, 2015

Clean affordable rooms. Great breakfast with attentive staff. Pool and hotub are an added bonus. Close to 131 straight into downtown. Have stayed here 3 times and will be back. Downside is no restaraunt nearby.

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thanks for taking the time to let us know how we did. I am glad that you found us to be conveniently located. Being on the US-131 - M-6 junction, we are conveniently located to most things in West Michigan. Hope to see you again the next time you find yourself in the Grand Rapids area. More 

Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 2, 2015

Easy check in and clean rooms (three separate families met at and stayed at this location) were the highlight of our one night stay. Location was perfect for our planned activities both outside and downtown the city of Grand Rapids.

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am glad to hear you enjoyed our recently renovated guest rooms. Thank you so much for your business and... More 

Windsor
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 26, 2015

Stayed here for 2 nights with husband last summer. This is a wonderful hotel, very clean, spacious room and awesome staff. Loved the pool, and complementary hot drinks. Staff were so friendly and helpful. We will definitely be back.

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Pete F, General Manager at Comfort Suites South, responded to this review

Liz, Thanks for taking the time to review the Hotel. I am glad to hear that you enjoyed your stay. We look forward to having you stay with us in the future... More 

Grayling, Michigan, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed February 16, 2015

We spent Valentine's weekend at this hotel and it was really enjoyable. We rented the king suite with the sofa bed. it is a very spacious room with good sized fridge and a microwave. Bathroom has plenty of space too and the room was very clean with comfortable beds. The breakfast is included and was very good, with the traditional... More 

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Pete F, General Manager at Comfort Suites South, responded to this review

Thanks for taking the time to review your recent stay with us. I apologize for the issue with the hot tub. Unfortunately the majority of the time when it comes to mechanical issue, we can only react to them. I am glad to see that you enjoyed all other aspects of your stay. We look forward to seeing you again,... More 

Okemos, Michigan
Top Contributor
106 reviews 106 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 4, 2015

I posted a positive review. Only complaint was we froze at first. I received a nice reply from the Manager who assured me heat would be turned up next time. I was planning on making a reservation for later this month. Now, I'm wondering what happened.

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Stategt, I appreciate the positive review that you posted. We at the Hotel level have no control over the reviews that are posted. Any changes, deletions or modifications can only be made by Trip Advisor as an unbiased 3rd party. I hope you will continue to stay with us in the future. More 

Detroit, Michigan
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 26, 2015

The Comfort Suite of Grand Rapids - has staff that meets you with a smile and is concern about your stay. Visiting Idlewild is a yearly event for me. This year we went with a tour club and this was the accommodation that was offered to the club, the price was right and the tour agent was providing transportation back... More 

Was this review helpful? Yes 1
Pete F, Manager at Comfort Suites South, responded to this review

Dear Eastsidde Lady, I am sorry to hear about the experience that you encountered, however I do not believe that the property you reviewed is our property. Just by the description of the hotel and it's layout, it is obvious that the hotel you are describing is not my property. We are a 1 building that has interior corridors. Obviously... More 

Cadillac, Michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 8, 2014

Stayed here after seeing a concert at Van Andel Arena. Hotel was very clean. Pool area had nice pool, hot tub and sauna. Breakfast was what you expect from Choice properties. Friendly staff! Would definitely stay here again!!!

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible, to continue to try to improve the experience at our hotel for all of our guests. We hope to see... More 

Onalaska, Wisconsin
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 3, 2014

This is a very nice, well run Hotel close to the Cornerstone University. Having stayed her a dozen times over the last 6 years with two of my girls going tot he University we have always gotten a nice room, quiet and helpful staff at a fair price. Water is hot for the shower and the room is clean, that... More 

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again the next time you... More 

Birmingham, Alabama
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 26, 2014 via mobile

Very nice place to stay. The staff was great and helpful. Was there the week of the first winter snow storm and it was cold but the hot tub, heated indoor pool and sauna mide you forget what was going on outside. The little things like the cookies they set out in the evening or the grab and go breakfast... More 

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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