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Comfort Suites South

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7644 Caterpillar Court, Grand Rapids, MI 49548
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1 room 1 adult
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Comfort Suites South
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105 Reviews from our TripAdvisor Community

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Central Lake, Michigan
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I found the stay to be excellent, but it was Brenda (reservation desk) that actually made me think to write a review. She was very friendly and accommodating. She went above and beyond with watching my cart while I parked the car, putting it back when I was done with it and the next day inquiring about our stay. It's... More 

Helpful?
Thank dawn0319
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was a great choice. My wife and I stayed here, thought the room was spacious and cozy, the staff was very nice (in fact they called us after we checked out to let us know we left a shirt behind, and kept it so we could pick it up), and the lemon water in the lobby was the... More 

Helpful?
Thank Alexander P
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Kent City, Michigan
Level Contributor
105 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is clean pools n hot tubs a good size but the air ducts had black stuff around them and rooms very small and echos bad chlorine can be strong at times windows don't open steam room is poorly lit the hot tub timer is set to go off to fast the beds are kinda hard the heat gos... More 

Helpful?
Thank lheethuis
Oscoda
2 reviews
5 of 5 stars Reviewed December 25, 2015

Real nice and clean place. Friendly people. Room had a nice sofa And half wall for a little separation from bedroom. Nice to have somewhere other than a bed to sit on when you have been traveling and shopping. Very nice upgrades have been added recently. Will be coming back here next time we visit with friends. It is not... More 

Helpful?
Thank jamestX1309KD
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Macomb, Michigan
2 reviews
5 of 5 stars Reviewed December 14, 2015

We arrived and were quickly greeted by front desk. Rooms were ready and was surprised how clean and spacious they were. The beds were very comfortable. Breakfast the next morning was good. The price, location and the accommodations were excellent. Owners definitely take pride in property. Would stay here again in a heartbeat.

Helpful?
Thank B3615STsharonm
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Ontario, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 12, 2015

We stayed at this hotel because we went to a concert at the Van Andel arena. This hotel was clean, affordable and the staff was very courteous. The hotel is about 9 miles away from the arena with easy on and easy off access to 131. Also it is 1 exit away from the Tanger Outlet Mall and about 15... More 

Helpful?
Thank yackee
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Vicksburg, Michigan
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 7, 2015

We have family in Grand Rapids and when we come for a school event, or whatever, this is our go to hotel. Lovely, well maintained facility, friendly helpful staff. They are accommodating about the choice of rooms and always a pleasant stay. This a.m. however, and this has happened to us at other Comfort Suites, while we were eating breakfast... More 

Helpful?
Thank Penny S
Deerfield, Illinois
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 1, 2015

For all you Choice Rewards Members out there I recommend this property in Grand Rapids. It is not the most centrally located, but Grand Rapids is not so large that you can't be most anywhere fairly quickly. It is in excellent condition, and I have the feeling that management and staff are paying attention to cleanliness and maintenance. On top... More 

Helpful?
Thank PROMOT1
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Detroit, Michigan
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 14, 2015

I booked this hotel as I was meeting my son while he was in Grand Rapids area for work. Very nice hotel, easy to find and very clean rooms. Front desk was very friendly. Not much of a breakfast person but went down for coffee and did end up having a little bite. Very good breakfast. I would recommend this... More 

Helpful?
Thank nlangley
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am glad to hear that we met your needs... More 

california
Level Contributor
90 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed November 14, 2015

The hotel is located a little distance away from Grand Rapids and all its attractions but not a bad drive with a car. It has big comfy room with a little sitting area and serves a wonderful complimentary breakfast. Free wifi in room.

Helpful?
Thank chandeb
Pete F, General Manager at Comfort Suites South, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Pete... More 

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