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All 51 Grand Rapids hotels

Comfort Suites South

2.5 of 5 Hotel   |   7644 Caterpillar Court, Grand Rapids, MI 49548
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Comfort Suites South
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Ranked #8 of 51 Hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
wendyl111 Cadillac, Michigan
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66 reviews from our community

Traveler rating
    36
    19
    7
    2
    2
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25
10
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cadillac, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here after seeing a concert at Van Andel Arena. Hotel was very clean. Pool area had nice pool, hot tub and sauna. Breakfast was what you expect from Choice properties. Friendly staff! Would definitely stay here again!!!

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Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible, to continue to try to improve the experience at our hotel for all of our guests. We hope to see... More 

Onalaska, Wisconsin
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice, well run Hotel close to the Cornerstone University. Having stayed her a dozen times over the last 6 years with two of my girls going tot he University we have always gotten a nice room, quiet and helpful staff at a fair price. Water is hot for the shower and the room is clean, that... More 

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Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again the next time you... More 

Birmingham, Alabama
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice place to stay. The staff was great and helpful. Was there the week of the first winter snow storm and it was cold but the hot tub, heated indoor pool and sauna mide you forget what was going on outside. The little things like the cookies they set out in the evening or the grab and go breakfast... More 

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Michigan
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2014

This hotel was clean, friendly and had all the things needed for a wonderful stay. Upon check in I was greeted by friendly staff. The room was large, clean and had a refrigerator and microwave. The sauna, hot tub and pool were also very clean and inviting.

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Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking time from your busy schedule to review your stay at the Comfort Suites South. I am glad to hear that you found my staff friendly and accommodating. I hope you enjoyed the newly renovated rooms. Hope to see you again, the next time your travels bring you to Grand Rapids. More 

Monroe, Michigan
1 review
4 of 5 stars Reviewed November 9, 2014

Very nice and clean hotel. The staff was very friendly and helpful. Mari Vangessel at the front desk was very kind and always checked to make sure we had everything we needed. The King room was the perfect size for my husband and I and our dog. This is a pet friendly hotel. They even provide poop bags in case... More 

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Pete F, General Manager at Comfort Suites South, responded to this review

I am glad to hear you enjoyed your stay with us. I will be sure to pass your kind words along to Mari and my staff. We look forward to the opportunity to serve you in the future. Thanks again! More 

Vicksburg, Michigan
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

Very nice, clean hotel. Friendly staff. Well maintained building. We stayed when we went to Grand Rapids, for our granddaughter's concert. I would recommend this hotel to anyone staying in the South Grand Rapids area.

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

I am glad to hear you enjoyed your stay with us at the Comfort Suites South. I hope that your grand daughter's concert was a smashing success. We look forward to serving you again the next time your travels bring you to the Grand Rapids area! More 

Kent, Ohio
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 3, 2014

Our usual Choice Hotels favorite hotel in the Cascade area of Grand Rapids area was booked, so I looked for an alternative here on TripAdvisor, and this location seemed like a good fit, and put us in a different part of the metro area which has great highway access. With the proximity of 131, we were on our way quickly... More 

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I will look into addressing the issue with the stairwell... More 

Illinois
Top Contributor
124 reviews 124 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 14, 2014

After a disappointing stay at another property a week earlier in the area, I was very happy with my choice to stay at the Comfort Suites South. The property is very easy to find, just east of 131, two exits south of 6. Inside and outside were very clean and welcoming. Staff at check-in was professional, and very efficient. My... More 

Was this review helpful? Yes
Pete F, General Manager at Comfort Suites South, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and I am glad to hear that you a good experience at OUR hotel. We hope to see you again soon! More 

Ravenna, Michigan
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 29, 2014

We live in a rural area, with no street noise, so putting us in the corner suite by the road was a mistake. The hotel was booked for artprize, so we couldn't be moved. I would have liked an upgrade for we were celebrating my husband's 60 birthday. We watched two newer movies we had no seen and enjoyed them.... More 

Was this review helpful? Yes 1
Llandrillo, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 26, 2014

This is a good hotel: clean, well run and decent value. The breakfast is standard as others have noted, but it is clean, kept topped up and has choice. The rooms are excellent, everything you could want and the staff are great. I have stayed in much more expensive hotels in the area but this is the one I would... More 

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Additional Information about Comfort Suites South

Address: 7644 Caterpillar Court, Grand Rapids, MI 49548
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites South 2.5*
Number of rooms: 78
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Also Known As:
Comfort Suites Grand Rapids
Grand Rapids Comfort Suites
Hotel Style:
#4 Business Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids

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