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Comfort Suites South

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7644 Caterpillar Court, Grand Rapids, MI 49548
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Comfort Suites South
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76 reviews from our community

Traveler rating
    43
    21
    8
    2
    2
See reviews for
29
15
2
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel while visiting Grand Rapids to see the King Tut exhibit at the Public Museum. This hotel was about 10 minutes from downtown Grand Rapids, and right next to the interstate. It was quiet and away from noise. We slept well. There was a gas station right across the street. The room was clean and comfortable.... More 

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Shelby Township, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here overnight from a Saturday to Sunday. The rooms were very clean and comfortable. It was pretty quiet for the most part. We were on the third floor. The breakfast was your typical bagels, toast, waffles, cereal, fruits etc. there was a nice variety for everyone. Coffee was around the clock and it was very... More 

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while visiting Holland Tulip festival and were able to explore both Holland and Grand Rapids. Very comfortable stay. It had all the necessities, clean rooms and nice breakfast in the morning. We enjoyed sauna and pool facilities.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2015

Spent 2 nights here while car shopping. Easy access to 131. Brought along our dog, Zoe. LOVE their newly renovated pet friendly rooms on the first floor!!! Breakfast was the standard Choice buffet. Pool area included a sauna and hot tub! Staff was excellent! Will be back!!

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

Clean affordable rooms. Great breakfast with attentive staff. Pool and hotub are an added bonus. Close to 131 straight into downtown. Have stayed here 3 times and will be back. Downside is no restaraunt nearby.

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Thanks for taking the time to let us know how we did. I am glad that you found us to be conveniently located. Being on the US-131 - M-6 junction, we are conveniently located to most things in West Michigan. Hope to see you again the next time you find yourself in the Grand Rapids area. More 

Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 2, 2015

Easy check in and clean rooms (three separate families met at and stayed at this location) were the highlight of our one night stay. Location was perfect for our planned activities both outside and downtown the city of Grand Rapids.

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am glad to hear you enjoyed our recently renovated guest rooms. Thank you so much for your business and... More 

Windsor
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 26, 2015

Stayed here for 2 nights with husband last summer. This is a wonderful hotel, very clean, spacious room and awesome staff. Loved the pool, and complementary hot drinks. Staff were so friendly and helpful. We will definitely be back.

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Liz, Thanks for taking the time to review the Hotel. I am glad to hear that you enjoyed your stay. We look forward to having you stay with us in the future... More 

Grayling, Michigan, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

We spent Valentine's weekend at this hotel and it was really enjoyable. We rented the king suite with the sofa bed. it is a very spacious room with good sized fridge and a microwave. Bathroom has plenty of space too and the room was very clean with comfortable beds. The breakfast is included and was very good, with the traditional... More 

Was this review helpful? Yes 1
Pete F, General Manager at Comfort Suites South, responded to this review

Thanks for taking the time to review your recent stay with us. I apologize for the issue with the hot tub. Unfortunately the majority of the time when it comes to mechanical issue, we can only react to them. I am glad to see that you enjoyed all other aspects of your stay. We look forward to seeing you again,... More 

Okemos, Michigan
Top Contributor
106 reviews 106 reviews
45 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 4, 2015

I posted a positive review. Only complaint was we froze at first. I received a nice reply from the Manager who assured me heat would be turned up next time. I was planning on making a reservation for later this month. Now, I'm wondering what happened.

Was this review helpful? Yes 2
Pete F, General Manager at Comfort Suites South, responded to this review

Stategt, I appreciate the positive review that you posted. We at the Hotel level have no control over the reviews that are posted. Any changes, deletions or modifications can only be made by Trip Advisor as an unbiased 3rd party. I hope you will continue to stay with us in the future. More 

Detroit, Michigan
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 26, 2015

The Comfort Suite of Grand Rapids - has staff that meets you with a smile and is concern about your stay. Visiting Idlewild is a yearly event for me. This year we went with a tour club and this was the accommodation that was offered to the club, the price was right and the tour agent was providing transportation back... More 

Was this review helpful? Yes 1
Pete F, Manager at Comfort Suites South, responded to this review

Dear Eastsidde Lady, I am sorry to hear about the experience that you encountered, however I do not believe that the property you reviewed is our property. Just by the description of the hotel and it's layout, it is obvious that the hotel you are describing is not my property. We are a 1 building that has interior corridors. Obviously... More 

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