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All 52 Grand Rapids hotels

Holiday Inn Grand Rapids - Airport

3.0 of 5 Hotel   |   3063 Lake Eastbrook, Grand Rapids, MI 49512
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Ranked #20 of 52 hotels in Grand Rapids
A recent review
3 of 5 stars reviewed 1 week ago
ebayspence Flint, Michigan
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102 people have reviewed this hotel

Traveler rating
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    14
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Flint, Michigan
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

My sisters, friends and I stayed at this hotel when we participated in the Color Run 2014. We had a very difficult time finding the hotel. It is hidden well off the road down a winding drive, behind a Meijer and another hotel. There definitely needs to be signs. We booked 2 suites absolutely no complaints there. The staff was... More

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Senior Contributor
37 reviews 37 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel for a single week and then an additional three weeks on a business trip. The staff was very friendly and accommodating. There were a few hiccups along the way but nothing major. Free continental breakfast was pretty good, bagels, sausage gravy/biscuits, eggs, yogurt, fruit and pancakes. Better than red roof inns! The rooms were... More

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Vicksburg, Michigan
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had an early flight so we decided to stay closer to avoid a long early morning drive. We booked it through the 1-800 line and the rate was reasonable and found that they offered extended parking for 7 days including the night you stayed and a free shuttle to and from the airport. At check in the staff were... More

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Fort Myers, Florida
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were coming to Grand Rapids for a family wedding. Booked thru Priceline. We had a lengthy delay at the airport and it ended up being well after midnight before we arrived. A very kind gentleman, Ramone, I believe, said he had been waiting for us to arrive. We had called ahead to let them know we would be very... More

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helena
Top Contributor
59 reviews 59 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 22, 2014

I recently stayed here, and found the staff to be exceedingly helpful and friendly. In fact, when my cab failed to arrive for an early morning departure flight the night manager himself gave me a ride to the airport. You just do not find that kind of service much anymore. There was, however, one problem - on the second day... More

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JLawn, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Thank you for the review. I am excited that we were still able to get you to the airport on time. I will take a look into why your room was not cleaned during your stay and follow up with my housekeeping staff so it does not occur in the future. I hope to see you again during your next... More

Grand Rapids, Michigan
Top Contributor
100 reviews 100 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 30, 2014

This is my regular hotel when I stay in GR for business. I now live here so don't stay that often but still do a few times per year when we have multi day meetings. My most recent stay was as good as all the others. I highly recommend.

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LaSalle, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 16, 2014

Recently stayed here for one night. The property is located in a very nice quiet location that is close to restaurants, shopping and highway connectors. It's about 15 minutes to downtown Grand Rapids. The bar area is a nice touch if you want to enjoy a beverage without having to go out. As for the room, it was quiet comfortable,... More

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Petoskey, Michigan
Contributor
17 reviews 17 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed March 7, 2014

Upon arrival first impression was great. However, loud talking, slamming doors and every 10 sec someone using the f word @1 AM woke our room up including my 8 & 10 year old. After calling the front desk the party was moved to the lobby until around 3am. Then upon their return to their rooms the slamming doors and volume... More

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JLawn, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Thank you for your response. My apologies for the noise (and swearing) in the room next to you during your stay. We staff additional people on the weekends so that we can specifically address noise and party complaints immediately when they occur. In this case it is obvious we missed the mark and did not address it appropriately. I will... More

San Antonio, Texas
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 7, 2014

I stayed her in January 2014 and the hotel was great and the people that work there are better. If you stay there - one this you'll notice is the SWA pilots stay there when they lay-over. They have a bar, place to eat, and a shuttle to the airport. The shuttle was supposed to be at 8am the gal... More

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Petoskey, Michigan, USA
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 24, 2014

But the restaurant, not so much. This lovely property and its gracious, efficient staff make it a lodging winner. Poor management makes it a difficult place to eat unless you have a lot of patience and a lot of time. The food? Superb. But staffing decisions are horrible. We did the park and fly and it was terrific. The airport... More

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Additional Information about Holiday Inn Grand Rapids - Airport

Address: 3063 Lake Eastbrook, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Grand Rapids - Airport 3*
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Also Known As:
Holiday Inn Grand Rapids - Airport Hotel Kentwood
Holiday Inn Kentwood
Kentwood Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#19 Business Hotel in Grand Rapids
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Grand Rapids, where business and leisure travelers receive award winning service at the cleanest hotel in the area. You’ll find comfort and modern luxury at one of the most convenient locations in Grand Rapids. Exceptional hospitality and excitement are waiting for you here. We are located just minutes from downtown and situated only 3 miles from Gerald R Ford International airport, we are the perfect place to get a great night's rest. ... more   less 
Number of rooms
148

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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