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SpringHill Suites Grand Rapids North

3.0 of 5 450 Center Drive, Grand Rapids, MI 49544
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SpringHill Suites Grand Rapids North
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SpringHill Suites Grand Rapids North
SpringHill Suites Grand Rapids North
SpringHill Suites Grand Rapids North
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109 reviews from our community

Traveler rating
    39
    52
    12
    5
    1
See reviews for
34
15
3
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • All months
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    (20)
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    (40)
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    (24)
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1 review
5 of 5 stars NEW

I've stayed here several times for business and had a great experience each time. I've always stayed in a clean and comfortable room. The staff here is helpful and professional. Their breakfast is of high quality. This hotel really goes the extra mile for their guests.

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Ypsilanti, Michigan
1 review
4 of 5 stars Reviewed yesterday NEW

We enjoyed our stay at your hotel. We stayed in room 330. My only complaints would be the bathroom door handle shroud was falling off. There was a tv located between the bed and the living room. The TV was at a distance that you had to very deliberately point the remote at the TV to get it into its... More 

Review collected in partnership with this hotel

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Bolingbrook, IL
Top Contributor
77 reviews 77 reviews
4 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I enjoyed our stay at the SpringHill Suites Grand Rapids North last weekend. The room was clean and comfortable. We both wished the bed was more comfortable, we usually stay at Marriott properties and the bed did not meet our expectations. The location is not too far from the downtown area as it was approximately a $15... More 

Review collected in partnership with this hotel

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

James, Thank you for reviewing your recent stay at our hotel! We're very happy you enjoyed yourselves and were able to experience the vibrant downtown Grand Rapids area. Our location makes it easy to get down there and back without a hassle, either by cab or driving yourself. Thank you for your great feedback, we hope to see you again... More 

1 review
5 of 5 stars Reviewed January 24, 2015

The hotel was very clean and spacious. Breakfast was really good. The staff was very kind. There are restaurants near by. There are many stores near by. It was very close to Grand Rapids downtown. Free wifi works very well.

Review collected in partnership with this hotel

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RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear JinkooL, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North on Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations with our clean spacious rooms, good breakfast and kind staff. . Your feedback will be shared... More 

Ludington, Michigan
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 24, 2015

We enjoyed our staff at spring hill suites. The staff was courteous and helpful, all the way from the front desk to the housekeeping. The breakfast buffet had many of the basic options, but what I enjoyed was the additional "toppings" not often offered at other hotels. For instance, almonds, walnuts, chocolate chips, agave and honey, just for the oatmeal....cheese... More 

Review collected in partnership with this hotel

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RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Sunflower42877, We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I know my breakfast staff will be delighted to hear your comments on the food offering. Thank you for... More 

Clarkston, Michigan
Top Contributor
67 reviews 67 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 6, 2015

Family stay for a mini-vacation visit to Grand Rapids. Suite included two double beds, pull-out sofa, fridge, bar sink, and microwave. Ten minute drive to downtown Grand Rapids. Breakfast included eggs, ham/sausage as well as oatmeal, various cereals and pastries, service 6am-9am during the week. Some noise can be heard between rooms and in the hallways. Didn’t use the pool... More 

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for telling us about your visit! We appreciate your feedback and are glad you enjoyed your experience with us at the Springhill Suites GR North. It's important to be able to get away and relax, even for a short period of time. Grand Rapids has a lot to offer and everything is very close. We hope... More 

1 review
5 of 5 stars Reviewed November 29, 2014

25yrs old and made my first waffle! Best Experience EVER!! very close to shopping "Target, Best Buy, Toys R US" everything in between. Staff was friendly, Room was kept clean. Lastly, the sweet lady in the food lounge. She saw we had two little ones in toe and I was honestly trying to rush and grab what I could cause... More 

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for reviewing your stay at the Springhill Suites Grand Rapids North! We're so glad you were able to experience the magic of waffles! They are a treat. We will make sure Joy reads this and we thank you for mentioning her great service. She loves making sure no one goes away hungry! We hope to see you again... More 

Ludington, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 5, 2014

This was the best hotel ever. Everything was great. The staff was so nice and so helpful. The breakfast was very good, room clean and a good size. The pool is small and would like a hot tub but this would not stop us from staying here again. Lots of restaurants and shopping very close. We would definitely seek this... More 

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RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Donna N, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at... More 

Udora
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

We ended up here because the hotel near our conference was booked, therefore the location was not ideal. Most of our meetings and activities were downtown, a $16+ cab ride, and too far to walk. The lobby and front staff were very friendly and accommodating. My room was large and comfortable; I've never had a Jacuzzi in my room before!... More 

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RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Morgan8244, Thank you for taking the time to submit a review for the SpringHill Suites Grand Rapids North. We take pride in serving your needs and are delighted to hear that we have met your expectations. I was sorry to hear that location was not ideal for this trip. Again I am sorry for any inconvenience this may have... More 

detroit, mi
Top Contributor
55 reviews 55 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 20, 2014

It took me forever to find this place after driving from milwaukee to grand rapids in a massive rainstorm at midnite. Talked about tucked away!! But the staff was very awesome as was the quality of the room and overall cleanliness . Ill be back in in a few days and hopefully won't have to spend 20 minutes finding the... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for your review of the Springhill Suites Grand Rapids North. I'm sorry to hear about your frustrations trying to find us after a long, rainy drive! We're glad you made it safely. Thank you for your great comments on the room and the staff, we really appreciate that! We look forward to seeing you soon! More 

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Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Drive, Grand Rapids, MI 49544
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
Hotel Style:
#9 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids

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