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SpringHill Suites Grand Rapids North

3.0 of 5 450 Center Drive, Grand Rapids, MI 49544
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SpringHill Suites Grand Rapids North
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SpringHill Suites Grand Rapids North
SpringHill Suites Grand Rapids North
SpringHill Suites Grand Rapids North
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103 reviews from our community

Traveler rating
    37
    48
    12
    5
    1
See reviews for
31
13
3
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • All months
    (103)
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    (18)
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    (40)
  • Sep-Nov only
    (24)
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    (21)
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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

25yrs old and made my first waffle! Best Experience EVER!! very close to shopping "Target, Best Buy, Toys R US" everything in between. Staff was friendly, Room was kept clean. Lastly, the sweet lady in the food lounge. She saw we had two little ones in toe and I was honestly trying to rush and grab what I could cause... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for reviewing your stay at the Springhill Suites Grand Rapids North! We're so glad you were able to experience the magic of waffles! They are a treat. We will make sure Joy reads this and we thank you for mentioning her great service. She loves making sure no one goes away hungry! We hope to see you again... More 

Ludington, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 5, 2014

This was the best hotel ever. Everything was great. The staff was so nice and so helpful. The breakfast was very good, room clean and a good size. The pool is small and would like a hot tub but this would not stop us from staying here again. Lots of restaurants and shopping very close. We would definitely seek this... More 

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Donna N, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at... More 

Udora
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

We ended up here because the hotel near our conference was booked, therefore the location was not ideal. Most of our meetings and activities were downtown, a $16+ cab ride, and too far to walk. The lobby and front staff were very friendly and accommodating. My room was large and comfortable; I've never had a Jacuzzi in my room before!... More 

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Morgan8244, Thank you for taking the time to submit a review for the SpringHill Suites Grand Rapids North. We take pride in serving your needs and are delighted to hear that we have met your expectations. I was sorry to hear that location was not ideal for this trip. Again I am sorry for any inconvenience this may have... More 

detroit, mi
Top Contributor
51 reviews 51 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 20, 2014

It took me forever to find this place after driving from milwaukee to grand rapids in a massive rainstorm at midnite. Talked about tucked away!! But the staff was very awesome as was the quality of the room and overall cleanliness . Ill be back in in a few days and hopefully won't have to spend 20 minutes finding the... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for your review of the Springhill Suites Grand Rapids North. I'm sorry to hear about your frustrations trying to find us after a long, rainy drive! We're glad you made it safely. Thank you for your great comments on the room and the staff, we really appreciate that! We look forward to seeing you soon! More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 14, 2014

The rooms are a nice size, clean, and updated. The breakfast is nice and the lady that runs it is super friendly. She makes it her priority to get to know you and doesn't rush you out if it's past the official breakfast time. I wish every hotel had a person like her. The elevator is ungodly slow. Like slow,... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your experience at the Springhill Suites! We're thrilled to hear that you enjoyed your stay, the staff, and the rooms. We apologize that the elevator and the laundry room did not meet your expectations. We do use information like this to consider changes going forward. Thank you again, we hope to see... More 

Cincinnati, Ohio, United States
Top Contributor
64 reviews 64 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 2, 2014

The hotel staff are very friendly. Check in was great, and fast. The lobby, as well as the rest of the hotel was very clean. The store a little pricey $2.00 for a Pepsi.... The room was nice and clean, and the pool area as well. The elevator was a 3 minute ordeal, as it was slow, slow, slow. And... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for your valued feedback from your stay with us! We appreciate your time. It pleases us to see that you enjoyed your stay and the hotel overall. We will pass along these comments to the staff and thank them for making your stay memorable! We apologize for the speed of the elevator, as it is something... More 

Michigan
Top Contributor
186 reviews 186 reviews
71 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed September 18, 2014

I am a Marriott or Hilton gal and like the Spring Hill brand for business travel. This one is very typical. Safe area, updated, clean, large room with living area with desk and small kitchenette. Can't comment on the breakfast but there is a small market where you can grab snacks or TV dinner to heat up in your room.... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for choosing to stay with us at the Springhill Suites GR North! We appreciate your review and your feedback of our hotel, and are glad you enjoyed your experience here! Our facilities are perfect for business travelers such as yourself who are looking for a clean, modern hotel with staff who delivers great service. We may be updating... More 

Eau Claire, Wisconsin
Top Contributor
110 reviews 110 reviews
58 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed August 26, 2014

This is a great hotel, a little dated in decor but fresh, clean with a staff that is extra motivated and friendly. The breakfast is good and the hotel is comfortable and quiet. It is near a customer of mine and I would return every time. Near shopping, restaurants and the highway - you never hear the road noise, regardless... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for your review! We are happy you enjoyed your experience and that we lived up to your expectations! As a Marriott hotel we pride ourselves on clean rooms as well as friendly and knowledgable staff. Our location is unique because we are close to many different attractions and the highway, but you'd never know it by... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2014

I stayed for 1 night on a quick business trip. The hotel was provided for me by my host, but I would certainly select this hotel or brand again when traveling. The lobby and rooms were fresh and modern. Maybe I was exhausted, but the bed was very comfortable and the room was a nice size and layout and quiet.... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for sharing the experience you had at our hotel! We are thrilled that you enjoyed yourself on your quick trip and thank you for your comments regarding our clean building and great breakfast. We hope to see you again next time you're in the area. If you have more time next time you're here we can show you... More 

Saint Louis, Missouri
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed 5 nights and had a very good stay. Room had very nice décor and get view. Rooms were very clean and have big fluffy towels. The breakfast was very good. On the weekend they had waffles. Good choices everyday. Location was very good for us. Ten minutes to downtown and the wedding we had was only 3 miles from... More 

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Steve5074, Thank you for taking the time to complete a review. We are delighted that you enjoyed your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Cheers!... More 

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Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Drive, Grand Rapids, MI 49544
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
Hotel Style:
#11 Family Hotel in Grand Rapids
#13 Business Hotel in Grand Rapids

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Management photos: Courtesy of the property manager

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