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All 52 Grand Rapids hotels

SpringHill Suites Grand Rapids North

3.0 of 5 Hotel   |   450 Center Drive, Grand Rapids, MI 49544
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Ranked #16 of 52 Hotels in Grand Rapids
A recent review
5 of 5 stars reviewed 2 days ago
motorcitytoby detroit, mi
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100 reviews from our community

Traveler rating
    35
    47
    12
    5
    1
See reviews for
31
13
3
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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detroit, mi
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It took me forever to find this place after driving from milwaukee to grand rapids in a massive rainstorm at midnite. Talked about tucked away!! But the staff was very awesome as was the quality of the room and overall cleanliness . Ill be back in in a few days and hopefully won't have to spend 20 minutes finding the... More

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for your review of the Springhill Suites Grand Rapids North. I'm sorry to hear about your frustrations trying to find us after a long, rainy drive! We're glad you made it safely. Thank you for your great comments on the room and the staff, we really appreciate that! We look forward to seeing you soon! More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The rooms are a nice size, clean, and updated. The breakfast is nice and the lady that runs it is super friendly. She makes it her priority to get to know you and doesn't rush you out if it's past the official breakfast time. I wish every hotel had a person like her. The elevator is ungodly slow. Like slow,... More

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your experience at the Springhill Suites! We're thrilled to hear that you enjoyed your stay, the staff, and the rooms. We apologize that the elevator and the laundry room did not meet your expectations. We do use information like this to consider changes going forward. Thank you again, we hope to see... More

Cincinnati, Ohio, United States
Top Contributor
55 reviews 55 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel staff are very friendly. Check in was great, and fast. The lobby, as well as the rest of the hotel was very clean. The store a little pricey $2.00 for a Pepsi.... The room was nice and clean, and the pool area as well. The elevator was a 3 minute ordeal, as it was slow, slow, slow. And... More

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for your valued feedback from your stay with us! We appreciate your time. It pleases us to see that you enjoyed your stay and the hotel overall. We will pass along these comments to the staff and thank them for making your stay memorable! We apologize for the speed of the elevator, as it is something... More

Michigan
Top Contributor
167 reviews 167 reviews
63 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a Marriott or Hilton gal and like the Spring Hill brand for business travel. This one is very typical. Safe area, updated, clean, large room with living area with desk and small kitchenette. Can't comment on the breakfast but there is a small market where you can grab snacks or TV dinner to heat up in your room.... More

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for choosing to stay with us at the Springhill Suites GR North! We appreciate your review and your feedback of our hotel, and are glad you enjoyed your experience here! Our facilities are perfect for business travelers such as yourself who are looking for a clean, modern hotel with staff who delivers great service. We may be updating... More

Eau Claire, Wisconsin
Top Contributor
99 reviews 99 reviews
52 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 26, 2014

This is a great hotel, a little dated in decor but fresh, clean with a staff that is extra motivated and friendly. The breakfast is good and the hotel is comfortable and quiet. It is near a customer of mine and I would return every time. Near shopping, restaurants and the highway - you never hear the road noise, regardless... More

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for your review! We are happy you enjoyed your experience and that we lived up to your expectations! As a Marriott hotel we pride ourselves on clean rooms as well as friendly and knowledgable staff. Our location is unique because we are close to many different attractions and the highway, but you'd never know it by... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2014

I stayed for 1 night on a quick business trip. The hotel was provided for me by my host, but I would certainly select this hotel or brand again when traveling. The lobby and rooms were fresh and modern. Maybe I was exhausted, but the bed was very comfortable and the room was a nice size and layout and quiet.... More

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for sharing the experience you had at our hotel! We are thrilled that you enjoyed yourself on your quick trip and thank you for your comments regarding our clean building and great breakfast. We hope to see you again next time you're in the area. If you have more time next time you're here we can show you... More

Saint Louis, Missouri
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed 5 nights and had a very good stay. Room had very nice décor and get view. Rooms were very clean and have big fluffy towels. The breakfast was very good. On the weekend they had waffles. Good choices everyday. Location was very good for us. Ten minutes to downtown and the wedding we had was only 3 miles from... More

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RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Steve5074, Thank you for taking the time to complete a review. We are delighted that you enjoyed your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Cheers!... More

Michigan, USA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

Plenty of parking, quiet, good wifi, good breakfast...a great place to stay. In order to improve from excellent to outstanding, improve the quality of the pool towels and add a feature to purchase movies on demand in the room.

Review collected in partnership with this hotel

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the SpringHill Suites Grand Rapids North was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More

Davenport, Iowa
1 review
5 of 5 stars Reviewed July 30, 2014

Thoroughly enjoyed this change of pace: a healthy breakfast! Thank you thank you for being so modern- in the sense that this hotel is aware of the importance of healthy eating! We loved the pool; small but well taken care of. Our suite was very spacious. Many thanks - we will choose this hotel again! Stayed July 2014

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for your feedback regarding your stay with us! We're glad you enjoyed our breakfast and other amenities we offer. We like to have a wide variety of items on our breakfast buffet so everyone goes away full and happy! Please see us again next time you're in the area! More

Toronto, Canada
Top Contributor
136 reviews 136 reviews
21 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed July 28, 2014

Stayed for one night in July 2014. For the price of this place I did not feel I got the greatest value for my dollar. While a (hot) breakfast was included, it was close to the highway, shopping, restaurants and an easy drive downtown, there were a few things that I expected for a Marriott property. The hotel is only... More

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your stay with us at the Springhill Suites! We're very sorry you did not feel the hotel had enough value for the price. As a Marriott Property we do have high standards and we apologize that they were not lived up to. For our breakfast we do offer hot eggs and a... More

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Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Drive, Grand Rapids, MI 49544
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids

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