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SpringHill Suites Grand Rapids North

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450 Center Drive, Grand Rapids, MI 49544
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SpringHill Suites Grand Rapids North
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SpringHill Suites Grand Rapids North
SpringHill Suites Grand Rapids North
SpringHill Suites Grand Rapids North
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114 reviews from our community

Traveler rating
    41
    55
    12
    5
    1
See reviews for
37
15
3
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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WVMtneer
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here 3 nights on business in April 2015. As compared to others I've stayed at, this one was a little more upscale in its decor and room furnishings. It had a very long couch in the living room you could stretch out on, instead of the tiny loveseat I'm used to seeing. I appreciated that there were some... More 

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking time to share you feedback on your recent stay! We're glad you enjoyed the hotel, our great location, and what the room had to offer. It's very important we provide business travelers such as yourself a relaxing, practical space to relax and/or finish up some work! Please let us know next time you're in the area,... More 

Philadelphia, Pennsylvania
Top Contributor
53 reviews 53 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I spent a couple nights here last week while in town to visit family. The room was quiet and the bed was comfortable. Nice sofa, desk and chair in the living room plus a big TV that could be swiveled toward the bedroom too. Despite a large group of families there for a competition and therefore a... More 

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your stay at our hotel! We appreciate your feedback and are happy to hear you enjoyed your experience! It does get busy in the breakfast area when there are large groups in if everyone comes down at once, but we're glad to hear our breakfast attendant Joy was keeping up with the... More 

Westland, Michigan, United States
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughters and I were recently in Grand Rapids for a dance competition and we stayed at the Springhill Suites. I am a fan of Springhill Suites so I always tend to see out the name where ever we stay. The room was very clean, the staff were super friendly and the breakfast at Springhill is better than your average... More 

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for letting us know how your experience was during your trip to Grand Rapids for the dance competition! We're glad you enjoyed the hotel, our pool, and the comfortable rooms. We're very close to many of the local area dance, cheer, and gymnastics venues and we love having your groups stay with us when there's an event. We... More 

Avon, Indiana
Top Contributor
74 reviews 74 reviews
70 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy check in and nice, clean room. My two complaints are that the television is in an odd place and makes it almost impossible to comfortably watch it. The other nitpick is there are no throw pillows on the couch and it is uncomfortable after a while to sit in the corner of it. Small fridge and microwave are useful.... More 

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to share your experience at our hotel! We're glad you enjoyed your stay and appreciate your feedback regarding the rooms. We definitely take comments like this into consideration when deciding if we need to add things to the room to make them more comfortable for everyone. Thank you again, we hope to see you... More 

Southfield, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 6, 2015

The staff were very friendly and helpful for a single night stay at the property. We had four people staying in one room and no objections or fuss was made at check-in and they even attempted to locate a roll-away bed for the room, but seeing as how it was a busy weekend with a lot of people in town... More 

Review collected in partnership with this hotel

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thomas, Thank you for choosing to stay with us at the Springhill Suites! It sounds like you had a great time at the Winter Beerfest and we're happy the shuttle we arranged for the event made transportation easier for you! We appreciate your feedback and hope to see you again next time you come to town. There are plenty of... More 

1 review
5 of 5 stars Reviewed March 4, 2015

I've stayed here several times for business and had a great experience each time. I've always stayed in a clean and comfortable room. The staff here is helpful and professional. Their breakfast is of high quality. This hotel really goes the extra mile for their guests.

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Nate, Thank you for taking the time to review your experiences at the Springhill Suites! We're happy to hear that you enjoy staying here when your business travel brings you to the Grand Rapids area. Please be sure to take some "me time" next time you visit as well and try out our pool area! Thank you again, and have... More 

Ypsilanti, Michigan
1 review
4 of 5 stars Reviewed March 4, 2015

We enjoyed our stay at your hotel. We stayed in room 330. My only complaints would be the bathroom door handle shroud was falling off. There was a tv located between the bed and the living room. The TV was at a distance that you had to very deliberately point the remote at the TV to get it into its... More 

Review collected in partnership with this hotel

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for providing us with feedback from your stay with us last weekend! We're glad you enjoyed your stay but do apologize for the room issues with the bathroom door, bathroom fan, and television set up. Our maintenance team has been notified about these issues and will be correcting them immediately. We hope you enjoyed the Winter Beer Festival... More 

Bolingbrook, IL
Top Contributor
78 reviews 78 reviews
4 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 11, 2015

My wife and I enjoyed our stay at the SpringHill Suites Grand Rapids North last weekend. The room was clean and comfortable. We both wished the bed was more comfortable, we usually stay at Marriott properties and the bed did not meet our expectations. The location is not too far from the downtown area as it was approximately a $15... More 

Review collected in partnership with this hotel

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

James, Thank you for reviewing your recent stay at our hotel! We're very happy you enjoyed yourselves and were able to experience the vibrant downtown Grand Rapids area. Our location makes it easy to get down there and back without a hassle, either by cab or driving yourself. Thank you for your great feedback, we hope to see you again... More 

1 review
5 of 5 stars Reviewed January 24, 2015

The hotel was very clean and spacious. Breakfast was really good. The staff was very kind. There are restaurants near by. There are many stores near by. It was very close to Grand Rapids downtown. Free wifi works very well.

Review collected in partnership with this hotel

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RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear JinkooL, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North on Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations with our clean spacious rooms, good breakfast and kind staff. . Your feedback will be shared... More 

Ludington, Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 24, 2015

We enjoyed our staff at spring hill suites. The staff was courteous and helpful, all the way from the front desk to the housekeeping. The breakfast buffet had many of the basic options, but what I enjoyed was the additional "toppings" not often offered at other hotels. For instance, almonds, walnuts, chocolate chips, agave and honey, just for the oatmeal....cheese... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Sunflower42877, We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I know my breakfast staff will be delighted to hear your comments on the food offering. Thank you for... More 

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