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All 52 Grand Rapids hotels

SpringHill Suites Grand Rapids North

3.0 of 5 Hotel   |   450 Center Drive, Grand Rapids, MI 49544
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SpringHill Suites Grand Rapids North

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84%
Ranked #21 of 52 hotels in Grand Rapids
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Lindsay L Brewster, MA
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84 people have reviewed this hotel

Traveler rating
    27
    42
    9
    5
    1
See reviews for
25
11
3
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Brewster, MA
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here to see a show at The Intersection in downtown Grand Rapids. Concierge was friendly and called us a cab when we needed it. Room was perfectly sized for the two of us and was of course immaculate. Hotel is surrounded by strip malls so finding a quick bite to eat was easy (some restaurants included Buffalo Wild Wings,... More

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Lindsay L., Thank you for taking the time to complete a TripAdvisor review of your recent stay. We are delighted that your stay with the SpringHill Suites Grand Rapids North was enjoyable and that you found our rooms to be "immaculate". Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.... More

North Olmsted, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

very nice room at a good price. loved having a refrigerator to use. pool was a little small and it should be more supervised for all children to be with an adult. there were many unsupervised kids running around. overall, we enjoyed our say very much..

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to writea review about your most recent stay. We are delighted that your stay with the SpringHill Suites Grand Rapids North was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More

Chicago, Illinois
1 review
2 of 5 stars Reviewed February 25, 2014

Stayed here 2 nights. We had one small bar of soap in room for large suite and three beds. We had to call down for more. We were out all day the second day and the cleaning staff never came to our room. Beds were not made and no more towels or soap-We had to call down for more. This... More

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RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the moment to review the property. I do apologize that the amenities felt small, we have a plentiful amount and are more than happy to provide you with as many as you need for your family. I also apologize that your room was not serviced after the first night, occassionally this can be due to a... More

Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2014

We stayed here for one night from Saturday to Sunday. We were in a double suite with two beds and sofabed. The hotel was clean, the front desk staff was really helpful and the pool area was good. Our room smelled clean when we walked in, the counters were cleaned the linens were a little stiff but not bad. The... More

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RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for your kind review. I am so glad you enjoyed your stay. Our team works hard to keep the facility clean and we take pride in our friendly staff! I look forward to seeing you the next time you are in the Grand Rapids area! More

Holland
Top Contributor
50 reviews 50 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 13, 2014

Had a very nice stay at the hotel. Staff was very nice and accommodating. Seems like a popular hotel for kids with sporting, and/or birthday events. I think we saw a hockey team, and quite a few birthday balloons. Everyone seemed happy to be there. Room was very nice, actually nicer then I had originally anticipated. We had taken a... More

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Dan H, Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear CinderellaRiem Thank you for staying with us on your recent trip to the Grand Rapids area for the car show. I was delighted to see that we exceeded your expectations during your stay. The 24 hour market is very popular for our guests that come back after a night out and just want a quick late night snack, for... More

Portage, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 12, 2014

Con:This hotel was poorly appointed, the linens were stiff, harsh, cheap. Two paper plates, two plastic knives in kitchenette area. The only quality item was couple real glass drinking glasses, decent bed but if you want two beds doubles are only type offered. Fairly clean, but definitely way over priced. Pro: Very nice, accommodating staff.

Was this review helpful? Yes
Dan H, Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Sue L Thank you for taking the time to review your experience you had at the hotel. I am glad to hear that you witnessed the excellent levels of service we provide at the hotel as eeverything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so... More

clarkston, MI
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2014

Stayed the weekend and was pleasantly surprised at how clean and comfortable this hotel was. Only problem we had was TV didn't work. after a couple of visits from the staff housekeeping figured out the problem. Clean, quiet. Breakfast wasn't anything special but ok.

Was this review helpful? Yes
Dan H, Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear gsw83, Thank you for you feedback on your recent stay at the hotel, we appreciate every chance we get to gain feedback to further improve the service levels. I am sorry that there was an issue with the TV when you checked in but I am glad to hear that the staff was quickly able to take care of... More

New Hope, Pennsylvania
Top Contributor
69 reviews 69 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 21, 2014

This was a very good experience. Marriott's different brands are tiered. You have a pretty good idea what to expect. The room was clean and the bed was comfortable. I was especially impressed by breakfast. In addition to scrambled eggs with multiple toppings and crisp bacon, they had oatmeal too. No big surprise. However they had a bowl of the... More

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Dan H, Manager at SpringHill Suites Grand Rapids North, responded to this review

Bryce S Thank you for taking the time to write the review on your recent stay with us. I was delighted to hear that we were able to exceed your expectations. I am glad that you enjoyed our extensive breakfast buffet, we have a lot of different items in order to have something for everyone! Hopefully we will see you... More

Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 18, 2013

I was presently surprised at the rooms in the SpringHill Suites when I stayed there. The rooms were very modern and rather spacious. I really liked the separate work space and lounge area away from the sleeping area. I also enjoy the swivel tv, which I've seen at some Hyatt places, which is great because you can watch tv in... More

Was this review helpful? Yes
Dan H, Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear HUTraveler02, Thank you for taking the time to write a review on your recent stay at our hotel. I was glad to hear that you encountered friendly service and that you enjoyed the welcome gift that you received at check in. Thank you again for your comments, I look forward to your future stays at the hotel. Have a... More

Petoskey, Michigan
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 3, 2013

Aside from the extreme noise you could only imagine the fear when my 10 yr old daughter opened hotel room door to have a lab/pit bull mix growling at her. Told front desk to check 3rd floor immediately Saturday night around 10pm and thought it was taken care of until Sunday morning going to breakfast the DOG and owner's 11... More

Was this review helpful? Yes
Dan H, Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear tipofthemit Thank you for your comments regarding your recent trip to the Grand Rapids area. I apologize, I have not received any messages regarding unauthorized pets in the building. We are a pet free hotel and I would be more than happy to speak with you about our policy for addressing unauthorized pets in the hotel, please feel free... More

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Additional Information about SpringHill Suites Grand Rapids North

Also Known As:
Springhill Suites Grand Rapids North Hotel
Springhill Suites Grand Rapids North Hotel Grand Rapids
Springhill Suites Grand Rapids
Address: 450 Center Drive, Grand Rapids, MI 49544
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
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