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All 52 Grand Rapids hotels

SpringHill Suites Grand Rapids North

3.0 of 5 Hotel   |   450 Center Drive, Grand Rapids, MI 49544
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85%
Ranked #18 of 52 hotels in Grand Rapids
A recent review
3 of 5 stars reviewed 2 days ago
MrHearsay Toronto, Canada
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91 people have reviewed this hotel

Traveler rating
    31
    44
    10
    5
    1
See reviews for
28
13
3
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Top Contributor
124 reviews 124 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for one night in July 2014. For the price of this place I did not feel I got the greatest value for my dollar. While a (hot) breakfast was included, it was close to the highway, shopping, restaurants and an easy drive downtown, there were a few things that I expected for a Marriott property. The hotel is only... More

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your stay with us at the Springhill Suites! We're very sorry you did not feel the hotel had enough value for the price. As a Marriott Property we do have high standards and we apologize that they were not lived up to. For our breakfast we do offer hot eggs and a... More

Kalamazoo
Top Contributor
58 reviews 58 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Springhill Suites is conveniently located on the north side of Grand Rapids. It is clean with large comfortable rooms. The breakfast was varied and good. My only criticism is that the pool towels are skimpy. Stay confidently.

Was this review helpful? Yes 1
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for letting us know how your experience was at the Springhill Suites Grand Rapids North! We appreciate you feedback and are happy to hear you enjoyed your stay! I'm sorry you were not pleased with the quality of our pool towels. Soon we will have all brand new ones as we are getting in orders of them very... More

Seattle, Washington
Top Contributor
50 reviews 50 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This appears to be brand new, the rooms are nice, everything is clean and the beds are great for a budget price. The rooms have good lighting, important as many hotels use dim lights to save, especially in the bathroom, not here. The pool area was nice, just missed ice cream in the lobby for Marriott guess members. The breakfast... More

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for reviewing your recent stay at the Springhill Suites Grand Rapids North! We're glad you enjoyed your experience and especially the rooms, free breakfast, and location. We strive to keep every room clean and fresh for every new guest that comes through. Thank you again, if there's anything you need in the future please let us know! More

Mount Pleasant, Michigan
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 23, 2014

I have stayed at this hotel several times. It is convenient to Grand Rapids and with the easy access to I-96 it is a short drive to Lake Michigan. The hotel has always been very clean and the beds are comfortable. It is on the far side of the city from the airport, but a long distance in Grand Rapids... More

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking time to review your experience at the Springhill Suites Grand Rapids North! We're thrilled that you enjoyed yourself and appreciate your great comments. We are a little farther from the airport but the highways that go through town make it an easy drive. Thank you again, we hope to see you back soon! More

Cedar, Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

The location of this hotel is north of Grand Rapids mi. at the crossroads of 131 and I-96. Easy access, on the quiet location of a large mall, with several restaurants. The hotel is immaculate, rooms are comfortable and functional. Separate sitting area, desk and mini kitchen. All the amenities, but the staff makes the stay. They are personable and... More

Was this review helpful? Yes
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for your review and comments regarding your recent stay at our hotel! We appreciate your feedback work hard to make everyone's experience in Grand Rapids memorable! With so many things to do in the area we like to serve a great breakfast to jump start your ventures. We hope to see you again soon! More

Senior Contributor
36 reviews 36 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 10, 2014

I really enjoyed my stay at this hotel! All areas of the hotel looked new and clean. The room was very nice and spacious! The mini kitchen was an awesome touch. The morning breakfast had many options. There was a little store in the lobby of the hotel to buy toiletries, snacks, drinks and frozen dinners! The hotel was in... More

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RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to write a review of your experience at the Springhill Suites! We appreciate your feedback and are happy to hear you enjoyed your stay. We are lucky to be in this location so close to food and shopping, as well as a quick drive to downtown Grand Rapids! We hope to see you again... More

Marquette, Michigan
Top Contributor
80 reviews 80 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 2, 2014

The hotel and room were very clean and stylish. The breakfast was excellent. The hotel staff were so nice and friendly. The only complaint that I have is that it didn't have a hot tub or sauna and the pool was small.

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Auryan, Thank you for taking the time to complete a Trip Advisor review of your most recent stay. We are delighted that your stay with the SpringHill Suites Grand Rapids North was enjoyable. Sorry we do not offer a hot tub or sauna, so appreciative that you took the time to provide us with your feedback. Everything we do... More

Brewster, MA
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2014

Stayed here to see a show at The Intersection in downtown Grand Rapids. Concierge was friendly and called us a cab when we needed it. Room was perfectly sized for the two of us and was of course immaculate. Hotel is surrounded by strip malls so finding a quick bite to eat was easy (some restaurants included Buffalo Wild Wings,... More

Was this review helpful? Yes 2
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Lindsay L., Thank you for taking the time to complete a TripAdvisor review of your recent stay. We are delighted that your stay with the SpringHill Suites Grand Rapids North was enjoyable and that you found our rooms to be "immaculate". Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.... More

North Olmsted, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2014

very nice room at a good price. loved having a refrigerator to use. pool was a little small and it should be more supervised for all children to be with an adult. there were many unsupervised kids running around. overall, we enjoyed our say very much..

Was this review helpful? Yes 1
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to writea review about your most recent stay. We are delighted that your stay with the SpringHill Suites Grand Rapids North was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 25, 2014

Stayed here 2 nights. We had one small bar of soap in room for large suite and three beds. We had to call down for more. We were out all day the second day and the cleaning staff never came to our room. Beds were not made and no more towels or soap-We had to call down for more. This... More

Was this review helpful? Yes
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the moment to review the property. I do apologize that the amenities felt small, we have a plentiful amount and are more than happy to provide you with as many as you need for your family. I also apologize that your room was not serviced after the first night, occassionally this can be due to a... More

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Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Drive, Grand Rapids, MI 49544
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids

15 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#14 Family Hotel in Grand Rapids #19 Business Hotel in Grand Rapids
Hotel Class
Number of rooms
76

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