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131 Hotel-Plaza

255 28th Street SW, Grand Rapids, MI 49548 (Formerly Howard Johnson Plaza Hotel - Grand Rapids)
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (53)
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    (14)
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    (16)
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    (20)
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    (3)
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Manistique, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

We booked this hotel because of the cheaper rate compared to downtown Grand Rapids. We found mealy worms or maggots eating something on the carpet in front of the dresser. The bedding was falling apart and the bathroom was very dirty. Don't know how this hotel is still in business. The only nice thing was the hotel staff. They were... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This Hotel is located right off of 131, and is only 5 minutes from downtown Grand Rapids. We stayed here because we did not want to spend $250 to stay in the downtown area(as most probably do). They were nice, the amenities were fine, and the rooms were comfortable. Seriously, people who complain about this place should not have tried... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 22, 2015

Never know a hotel in this condition still open to public. I blame it on our government agencies that have not shut it down with all the illegal activities and filthy and unclean environment. I agree with all the negative reviews on this site and can't understand why these booking business still recommend these kind of hotels. From now on,... More 

Was this review helpful? Yes 1

Travelers are raving about these Grand Rapids hotels

Chicago, Illinois
1 review
1 of 5 stars Reviewed June 15, 2015

Although I was able to have my pet here, I was not comfortable leaving him in the room alone. Check your neighborhoods before booking. Not the best environment. I was uncomfortable from the minute I parked in the parking lot. Cigarette butts everywhere on the ground and in the grass. Overgrown and shady facade. Dingy and dirty inside. As I... More 

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Redford, Michigan
1 review
1 of 5 stars Reviewed May 31, 2015 via mobile

The hallway did smell like weed the whole time we were there. We found a pair of dirty underpants from a previous occupant in our room. The shower was broken and not repaired after we reported it. Towels were dirty, tub was dirty, coffee maker was not cleaned. When we complained, the manager said that since we'd booked through Expedia... More 

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Mid Michigan
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 31, 2015 via mobile

I recently stayed for an overnight and the restaurant has a good burger but the cleanliness is something to be desired of this location. There were gunshots in the night with lots of police if your traveling woman, mother or with children I don't suggest this location at all!!

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South Bend, Indiana
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed April 27, 2015

Very dirty! Awful customer service! Pool not handicapped friendly! Hot tub luke warm, sauna not working. Very badly maintained hotel. Halls smelled like weed! Worst beds in a hotel ever. Stained mattresses would have asked for a refund and went else ware but it was graduation weekend and this was the only hotel we could find. Wi FI sucked had... More 

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Bristol, Virginia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 27, 2014

I had to travel to the area for business and saw the pictures online so I booked a room online thinking it looked fairly nice and clean. Upon visiting I was greeted by a desk receptionist that was rude and made me wait several minutes before she could help me even though there was no one else in line and... More 

Was this review helpful? Yes 5
Grand Rapids
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

We checked in early with no problems. Staff was friendly and helpful. The wallpaper in our room could be updated but the beds were brand new and very comfortable. I was shown the Presidential Suite and they run specials for it all the time. I'm planning my next weekend away as I type this!

Was this review helpful? Yes 1
Caledonia, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

I stayed at 131 Hotel-Plaza it was great! The food in the restaurant was very good, The food prices are very reasonable, The service was great! ,My room was very clean every day, New Sheets daily,,I didn"t want to leave, I stayed there for 3 months ..The room were very Quiet, The staff was very friendly Great karaoke on weekends,... More 

Was this review helpful? Yes 1
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