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131 Hotel-Plaza

255 28th Street SW, Grand Rapids, MI 49548 (Formerly Howard Johnson Plaza Hotel - Grand Rapids)
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131 Hotel-Plaza
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50 Reviews from our TripAdvisor Community

Traveler rating
    5
    6
    9
    7
    23
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22
7
1
12
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (14)
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    (13)
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    (20)
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    (3)
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Chicago, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Although I was able to have my pet here, I was not comfortable leaving him in the room alone. Check your neighborhoods before booking. Not the best environment. I was uncomfortable from the minute I parked in the parking lot. Cigarette butts everywhere on the ground and in the grass. Overgrown and shady facade. Dingy and dirty inside. As I... More 

Was this review helpful? Yes
Redford, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

The hallway did smell like weed the whole time we were there. We found a pair of dirty underpants from a previous occupant in our room. The shower was broken and not repaired after we reported it. Towels were dirty, tub was dirty, coffee maker was not cleaned. When we complained, the manager said that since we'd booked through Expedia... More 

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Mid Michigan
Level Contributor
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed for an overnight and the restaurant has a good burger but the cleanliness is something to be desired of this location. There were gunshots in the night with lots of police if your traveling woman, mother or with children I don't suggest this location at all!!

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South Bend, Indiana
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed April 27, 2015

Very dirty! Awful customer service! Pool not handicapped friendly! Hot tub luke warm, sauna not working. Very badly maintained hotel. Halls smelled like weed! Worst beds in a hotel ever. Stained mattresses would have asked for a refund and went else ware but it was graduation weekend and this was the only hotel we could find. Wi FI sucked had... More 

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Bristol, Virginia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 27, 2014

I had to travel to the area for business and saw the pictures online so I booked a room online thinking it looked fairly nice and clean. Upon visiting I was greeted by a desk receptionist that was rude and made me wait several minutes before she could help me even though there was no one else in line and... More 

Was this review helpful? Yes 5
Grand Rapids
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

We checked in early with no problems. Staff was friendly and helpful. The wallpaper in our room could be updated but the beds were brand new and very comfortable. I was shown the Presidential Suite and they run specials for it all the time. I'm planning my next weekend away as I type this!

Was this review helpful? Yes 1
Caledonia, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

I stayed at 131 Hotel-Plaza it was great! The food in the restaurant was very good, The food prices are very reasonable, The service was great! ,My room was very clean every day, New Sheets daily,,I didn"t want to leave, I stayed there for 3 months ..The room were very Quiet, The staff was very friendly Great karaoke on weekends,... More 

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 30, 2014

I stayed there with my family. We enjoyed the 2 pools. Even though it's an older establishment and needs some updating the staff is helpful & friendly. We really appreciate good customer service & would stay again.

Was this review helpful? Yes 2
Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed September 23, 2014

Stayed in a very nice room with a deck area outside of my room. It also had a walkway to the outdoor pool. Excellent karaoke in the lounge when I was there. Staff was professional and courteous. Next to the 131 interstate.

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Hanover Park, Illinois
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 13, 2014

This hotel is going through some changes. The owner is "apparently" trying to turn it around. It's the old Howard Johnson- and is VERY dated. So, let me start by saying that there isn't much around in the $79/ night range, and even still I feel there should be more value at that price. My initial greeting with reception ASSURED... More 

Was this review helpful? Yes 3
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