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All 51 Grand Rapids hotels

Ramada Plaza Grand Rapids

3.0 of 5 Hotel   |   3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512
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Ranked #35 of 51 Hotels in Grand Rapids
A recent review
3 of 5 stars reviewed yesterday
80juliannab Lexington, Kentucky
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738 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lexington, Kentucky
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel was obviously an old hotel that had been marginally remodeled. The room heater would only heat at 80 degrees or air. We turned it off.

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Grand Rapids, Michigan
1 review
3 of 5 stars Reviewed 3 days ago NEW

Hotel itself was ok, staff was nice. Our room seemed to have not been vacuumed. They gave us a handicap room for some reason, the shower was just a handheld shower that was 4' high and the hose broke off the handle. Fire alarm went off at 5:30am without reason. The breakfast had your typical continental breakfast items but you... More 

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Mattawan, Michigan
1 review
1 of 5 stars Reviewed 3 days ago NEW

the fire alarm went off EARLY (6 a.m. ish) on the morning of my overnight stay. we all had to go to the downstairs lobby and then be sent back to our rooms. the whole point of a vacation is extra sleep and when management asked me how my stay was, i told them it was terrible and they just... More 

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Macomb
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the only place that I stay when in the Grand Rapids area. Many new updates, pleasant atmosphere, awesome staff- Larry, the manager is a host of most! Very accommodating. The rooms are extremely clean, beds are comfortable. Plenty of towels and wash clothes, great shower pressure too. They offer guest complimentary social hours during the week. A must... More 

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Grand Rapids, Michigan
1 review
2 of 5 stars Reviewed 1 week ago

The hotel looked nice. The room telephone didn't work. No one fixed it. The room keys would work one minute then not. I had to replace the keys 3 times. The toilet stopped working the front desk gave us a plunger instead of them fixing it. Not very accommodating :(

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Monroe, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Booked "suite" for 2 nights, December 8th and 9th. As soon as we walked in, we knew that we had made a terrible mistake. The lobby is old and worn out. Checked in and hoped it would get better when we saw the actual "suite". The elevator area is almost like a cartoon with the drawings on the wall, and... More 

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RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Sandy, I am so sorry for your experience. Curtis, our front desk Supervisor had left me a note to call you and it was under other mail. I feel terrible. Your experience is not how we treat our guests. I understand, we accidentally checked you into a dirty room. You left right away and did not stay. I will... More 

Fremont, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

PROS: Wasn't my 1st choice! But has moved to the top of my list. The rooms were large and comfortable. Was wonderfully surprised with our reservation of a suite with 2 Queen beds ( 40" TV, desk w/chair, dresser) and an a joining living room (40" Flat screen TV, desk w/chair, dresser, full size sleeper sofa, love seat and 2... More 

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RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Connie, Thank you for sharing your comments on Trip Advisor. You enjoyed one of our two room suites for the weekend that has two full size beds in one room , and the living room and kitcheonette attached in the other room. I am glad you and the kids had such a good time and are now booking a... More 

Highland Lake County, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

It was a great place to stay..clean rooms...clean pool area...kids had a great time..we go back every year for our xmas tree hunt!! Will return next year!! Manager was very friendly and helpful!!

Review collected in partnership with Ramada

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RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Tracy, Thank you for sharing your comments on Trip Advisor. It makes me so happy to hear that we are part of your families holiday rituals. And of course, thank you for recognizing the staff and the GM :) We are a great place to visit in the spring and summer as well. We look forward to your next... More 

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Additional Information about Ramada Plaza Grand Rapids

Address: 3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Grand Rapids 3*
Number of rooms: 195
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Also Known As:
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Grand Rapids
Grand Rapids Ramada

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