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Ramada Plaza Grand Rapids

3.0 of 5
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3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512
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Ramada Plaza Grand Rapids
Best prices for: 1 room 1 guest
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Ranked #35 of 48 Hotels in Grand Rapids
A recent review
5 of 5 stars reviewed yesterday
Chilegringas Santiago, Chile
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902 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Santiago, Chile
1 review
5 of 5 stars Reviewed yesterday NEW

My husband's and I were very pleased with the service, the cleanliness, and comfort of this Ramada Plaza. From our great greeting at the front desk to the breakfast service made our stay pleasant. Our room was spacious with all the amenities and it was quiet so was helpful for the rest we needed. All the personnel treated us well... More 

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Travelers are raving about these Grand Rapids hotels

Traverse City, Michigan, United States
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel used to be a motel and many of the rooms open up (via a non-functioning door) to the pool area. If you have that room, there is no noise insulation, the rooms were very hot and humid and the smell of chlorine was so bad it burned our eyes. In addition, the hotel is very outdated, old carpet,... More 

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Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 4 days ago NEW

Tired Old Hotel very early 80's- Convenient to Airport. Best thing is that it has an attached Old Chicago for Food and Drinks. don't stay on first floor with inward facing room to the pool and game area- Noisy if trying to sleep

Review collected in partnership with Ramada

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College Park
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Used this hotel in an emergency. Price was in the medium range and the hotel could fulfill this if it has some investment and staff training. I was the only person in reception on arrival and when the receptionist (Drew) could tear himself away from his conversation with the other receptionist he addressed me with a curt "last name". He... More 

Review collected in partnership with Ramada

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Me and my mom booked last minute needing to catch a plain earl in the a.m. We wanted a place with a pool and of course an a nice Restaurant.....Just so happened this place came with a water slide 2! No complaints there!!! This place ROCKS the front desk was so awsome an super friendly! Clean rooms an Big Beers... More 

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RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Shelbie, I am so glad that you enjoyed your stay and enjoyed our Old Chicago Restaurant with the Big Beers and the Pool area with the water slide. I am glad to hear the comments of the friendly staff. I will pass that information on to our staff. Thank you for your feedback and for staying at the Ramada... More 

Grand Rapids, Michigan
2 reviews
3 of 5 stars Reviewed 1 week ago

The place was what you would expect. Front desk people were nice and efficient. The pool, hot tub and game room were open. I took my child swimming and he enjoyed it. I didn't try the slide. The room seemwd clean, but a little run down. The whole feel of the place was that it had seen better days, but... More 

Review collected in partnership with Ramada

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RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Edward, Thank you for your feedback on Trip Advisor. I am always glad to read that we were friendly and clean. My staff has control over those two areas and will pass that on. We continue to invest in the property with capital improvements and have exciting plans for the future. Rest assured, all of our carpets were replaced... More 

Adrian, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

*RATING IS FOR CUSTOMER SERVICE DURING BOOKING - HAVEN'T STAYED AT THE HOTEL YET* I contacted the hotel's website via the Contact Us page - I was trying to make a reservation but my computer was acting up. I got a response from Amy - she said there were rooms available and even recommended the ideal room for our family.... More 

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RamadaPlazaGM, General Manager at Ramada Plaza Grand Rapids, responded to this review

Dear Jake, Thank you for your feedback on Trip Advisor. I will pass on your nice comments about the service you received from Amy. She is an excellent representation of the staff here. Safe Travels and thank you again. Larry More 

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