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All 48 Grand Rapids hotels

Ramada Plaza Grand Rapids

3.0 of 5 Hotel   |   3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512
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Ranked #35 of 48 Hotels in Grand Rapids
A recent review
3 of 5 stars reviewed yesterday
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801 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 of 5 stars NEW

The staff is very friendly. The servers at breakfast were awesome! Very polite and professional. Our room was average but very clean. Here's the best advice I can give you: ASK FOR A ROOM AWAY FROM THE POOL! It was noisy and our room smelled like chlorine. There needs to be more security in the halls at night. A lot... More 

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Grand Rapids, Michigan
Contributor
13 reviews 13 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We started off checking in and getting into the somewhat rickety elevator only to see a bag of trash sitting in the elevator -yuck. The hallways were freezing! The room was clean, decor was updated and nice to have a small refrigerator. The bathroom was outdated and the toilet paper literally had only a few squares left - other dispenser... More 

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Oak Park, Michigan
1 review
2 of 5 stars Reviewed 4 days ago NEW

This was our first trip to Grand Rapids and being that it's winter here in the mid-West we were excited to find a hotel with pool that my daughter would love. We checked in around 7pm on a Thursday night. The front desk was kind, but not all that well trained as far as I could tell in hospitality. He... More 

Review collected in partnership with Ramada

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Gaylord, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

I called direct to make a reservation and talked to a very informative and bright young lady, made the experience very easy and swift! I arrived and was checked in by an equal male staff member, again very bright and informative...swift yet again! I switched hotels in this area after repeated let downs by a place that was NO HOLIDAY... More 

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A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago NEW

Arrived at 5:00 pm and room was not ready. Had to wait another 30 minutes to check in. Rooms are old and outdated. We stayed in suite and there were no pillows for sofa bed. Called front desk and it took approximately 30 minutes for them to bring pillows to room. Bathroom was missing hair dryer, had to call front... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Lowell, Michigan
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

The staff at this hotel is absolutely wonderful. They are very attentive and very pleasant to work with. The hotel however is something totally different. For what you pay to stay at this hotel they should use some of that income for a complete over hall. This hotel is way out of date I felt like I dropped into the... More 

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Wyoming, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

Excellent hotel, staff is the best. The rooms are to die for. The beds are like sleeping on the clouds.

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Lansing, Michigan, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We decided to stay with our kids as a treat for the long weekend for them. The room was nice and big. Only problem there werent enough towels, pillows or blankets for the four of us. They brought up more towels shortly after we checked in. The bathroom was tiny. The shower leaked all over the floor and nearly flooded... More 

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Additional Information about Ramada Plaza Grand Rapids

Address: 3333 28th Street Southeast, Across from Woodland Mall, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Grand Rapids 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Grand Rapids
Grand Rapids Ramada

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