We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Grand Rapids hotels

Staybridge Suites Grand Rapids/Kentwood

3.0 of 5 Hotel   |   3000 Lake Eastbrook Boulevard SE, Grand Rapids, MI 49512
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Staybridge Suites Grand Rapids/Kentwood to your Saves list
Staybridge Suites Grand Rapids/Kentwood
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
87%
Ranked #9 of 52 hotels in Grand Rapids
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
LupseR Cluj-Napoca, Romania
Write a Review

63 people have reviewed this hotel

Traveler rating
    34
    18
    9
    2
    0
See reviews for
23
5
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Cluj-Napoca, Romania
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed the stay in this hotel. The room was very big and had everything I needed, the staff was very friendly and helpful and the shuttle the hotel offers is great (it even takes you and picks you up to the nearby mall). The breakfast are good -you can make waffles and there's always good fruits :) -... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you LupseR for taking the time to let us know about your recent stay at our property. We greatly appreciate you commending our staff on a job well done! I assure you that I will share your comments and let them all know you noticed their hard efforts. We are happy to know that our location worked well for... More

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed there for about 3 weeks on business. The hotel is very clean, and well kept. There are a lot of "perks" when staying here: free laundry, great breakfast, free dinners 3 days a week, and free coffee and hot tea all day. I feel as though I lucked out with the location of the hotel, because it is... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you Cindy for the wonderful review! I am so thrilled to hear you enjoyed your Staybridge Suites experience from the complimentary breakfast and dinner to the hot coffee and tea! It is great to have guest like you and we truly value your feedback. We look forward to your next visit with us! More

Port Hope, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

This was our third 4 month stay. All of our children and grandchildren live within 5 miles of the Staybridge which is very convenient. When our 9 year granddaughter visits, she looks forward to talking to the desk staff. My wife stayed at the Staybridge, whiled I worked and she felt very safe and secure. I like reading the daily... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you Tom C for your kind words and acknowledgements! The entire staff truly enjoyed having you and your family stay with us. It is our goal to ensure that our customers are receiving the satisfaction desired from both the hotel and staff. We hope that you will return again soon for a visit! More

Grayslake, Illinois
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 2, 2014

Meets all the expectations of the Staybridge brand. And that is a good thing. Super clean, attention to service, very good breakfast. Quiet rooms and large TV viewing selection. It is a suburban location, very near mall and shopping. I only stayed one night for a business meeting nearby.

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Dear Jon L, Thank you for your comments and positive review! It is our commitment to provide an inclusive and welcoming environment for all of our guests. We have long recognized that people may have different needs and we will continue to work diligently with our guests to provide service that is responsive and unique to each stay. We hope... More

Tucson, Arizona
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 31, 2013

I stayed only one night at this hotel, as I had an early morning flight the next day and Staybridge is an IHG hotel very close to the airport. What a pleasant surprise! I was greeted by Chris at the Front Desk - he was pleasant, informative and thoughtful. My room on the 3rd floor was modern and clean and... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you very much Siouxbdoo for your review! We appreciate your positive feedback and are very happy to know you enjoyed your stay! It is our duty to ensure the highest level of customer satisfaction and we look forward to the opportunity to welcome you back again in the future! More

New Jersey
1 review
4 of 5 stars Reviewed October 9, 2013

Spent a weekend here in August 2013. Was in town for a friend's wedding and 6 of us (groomsmen) split a two-bedroom suite. Enjoyed the breakfast--decent selection of hot and cold items. We used the fitness center, which is tiny and has one weight machine, one treadmill, and one bike--all are outdated machines, really in poor shape. The pool is... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Dear Srbrim, Thank you for the review! We are so glad to know you enjoyed your stay with the other groomsmen. As a hotel we are continuously updating and improving in various ways and appreciate hearing the positive feedback. We will continue to aim for excellence and love hearing any further suggestions for the future. We hope to see you... More

Larchmont
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 1, 2013

We stayed at the Staybridge Suites in Grand Rapids, Michigan from Friday, August 2 - Sunday August 4, 2013. Unfortunately our experience with this property was negative in that we did not receive the accommodation we had reserved and paid for. Our online reservation read: "We have reserved for you the following accommodations: Non-Smoking One Bedroom with Two Double Bed... More

Was this review helpful? Yes 3
Danielle L, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for the comments on your recent stay. Upon review of your reservation it is clear that a specific room type was not reserved for your stay. We are dedicated to customer service and would have been more than happy to find accommodations elsewhere that were more satisfactory for your needs as we were sold out and had limited... More

PA
Top Contributor
98 reviews 98 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 25, 2013

Spent 3 weeks here in summer '13. For what it offers and is, this is a good property. Even though its close to the airport, it never seemed like an "airport hotel". Many good eating places, some even close enough to walk (Its a safe area...no residential)

Was this review helpful? Yes
Houston, Texas
Top Contributor
99 reviews 99 reviews
52 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 10, 2013

I have mixed emotions about my stay at the Staybridge Grand Rapids/Kentwood. At first I was impressed with the professional friendly young man who greeted me when I arrived. He told me I did not get the room I originally booked, but I had been "upgraded" to a room with two queen beds instead of the king I requested. When... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Dear AnotherNiteOnTheRoad, Thank you for taking the time to convey your comments regarding your recent experience with us. We are delighted about your positive comments with the location of our hotel and our friendly and professional staff. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize we did... More

Grand Blanc, Michigan
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 1, 2013

I called after very rude treatment during check-in at the Hawthorne Suites (see that review). Danielle (I think), was very pleasant and helped making the reservation before a drove over. Check-in was very smooth. The suite was very clean and had everything you would ever need. The beds were comfortable, breakfast was excellent. They will get all my furture grand... More

Was this review helpful? Yes 1

Been to Staybridge Suites Grand Rapids/Kentwood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Grand Rapids/Kentwood

Also Known As:
Staybridge Suites Grand Rapids/Kentwood Hotel
Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids
Staybridge Suites Kentwood
Address: 3000 Lake Eastbrook Boulevard SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Grand Rapids
#8 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Grand Rapids/Kentwood 3*
Official Description (provided by the hotel):
Welcome to Michigan's West Coast! The Staybridge Suites Grand Rapids Airport hotel is only 3 miles from the Gerald R Ford International Airport! We are walking distance to dining, shopping at Woodland Mall & Centerpointe Mall, and entertainment at Celebration Cinema. This Grand Rapids hotel is only 10 minutes from downtown, where you'll find Van Andel Arena and Devos Place convention center. Our hotel is located near the ever beautiful Frederik Meijer Gardens. Staybridge guests enjoy a choice of three suite types: King Studio Suites, King One bedroom Suites, and we also have our 2 bedroom/2 bath Suites. All suites feature fully appointed kitchens, a full-sized refrigerator, microwave, coffee maker, dishes, and dishwasher. A complimentary daily hot breakfast buffet that features freshly-made golden malted waffles. We also provide a complimentary evening Sundowner reception Tuesday-Thursday, which includes different dinners with many of our other guests. Corporate travelers may also enjoy separate living and work areas complete with Free Wireless Internet, direct dial phone numbers, and voice mail. Get Comfortable at Staybridge Suites Grand Rapids Airport hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Booking.com, Priceline, Agoda, HotelsClick, TripOnline SA, Expedia, Hotels.com, Venere, Travelocity and Otel so you can book your Staybridge Suites Grand Rapids/Kentwood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Staybridge Suites Grand Rapids/Kentwood, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.