We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Grand Rapids hotels

Staybridge Suites Grand Rapids/Kentwood

3.0 of 5 Hotel   |   3000 Lake Eastbrook Boulevard SE, Grand Rapids, MI 49512
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Staybridge Suites Grand Rapids/Kentwood to your Saves list
Staybridge Suites Grand Rapids/Kentwood
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
86%
Ranked #8 of 52 hotels in Grand Rapids
A recent review
5 of 5 stars reviewed 1 week ago
capnbeef41
  • Overview
  • Reviews (68)
  • Photos (78)
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
Write a Review

68 people have reviewed this hotel

Traveler rating
    38
    18
    10
    2
    0
See reviews for
23
5
6
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The BEST experience I have ever had! Incredible staff that went way out of their way for us. Luis , Chris and the gang made us feel at home which is so important when you're away from your own. My crew and I will be back next year, and I hope to see them all again.

Was this review helpful? Yes 1
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you Capnbeef41for the excellent review of the Staybridge Suites in Grand Rapids, MI! We are thrilled to hear you enjoyed your recent stay at our property. All of our employees strive to make each and every guest's accommodations comfortable and enjoyable. This review will be shared with the staff as they love to see comments such as this. We... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is awesome and kid friendly! Close to mall, sky zone and various restaurants. Staff is very friendly and helpful.Rates are reasonable and the kids live in the heated outdoor pool. Make your own waffle station a big hit not to mention crunchy bacon. When on grand Rapids we stay at staybridge.

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you Pehayde for taking the time to write your review of our property, your comments are very much valued! We greatly appreciate your thoughts regarding our customer service and ongoing care to the property. It is wonderful to see a review that commends our staff on a job well done! I assure you that I will share your review... More

Road Warrior
Top Contributor
136 reviews 136 reviews
136 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed June 18, 2014

Spent 3 nights here last week, I thought this hotel was just OK when compared to other Staybridge's I have been too, however, with that said it's not a bad hotel, you could certainly do worse in Grand Rapids. Generally I prefer Candlewood to Staybridge because I feel like Staybridge is more geared to the single, business traveler, where as... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you AICzervik1 for taking a moment to review our property. We truly appreciate your comments and it is our duty to ensure the highest level of customer service and satisfaction. I do apologize that the cleanliness was not up to your standards and that will be brought to the attention of management immediately. As for a Platinum upgrade, we... More

Kalamazoo, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

Stayed there two nights ago, and found it to be clean, quiet with a professional staff. King studio was the perfect size for one traveler, and the eggs, bacon and waffle choices were the best hot bfast choices I've seen. Also, the dining area was so comfortable; well appointed, very spacious. with a veiw to the outside courtyard/pool. I think... More

Was this review helpful? Yes 1
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you so much for the for your wonderful review of your recent stay with us! We do our best to provide guests with clean quiet rooms and a great morning breakfast. I will certainly make sure to share with our staff your feedback as they will be encouraged. Again, thank you so much. We hope you will stay with... More

Michigan
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 20, 2014

I regularly stay at another hotel in town but most of the town was booked. I picked this hotel only based on availability but it was a nice surprise. The hotel is newer, the rooms are modern, clean and roomy. The staff is pleasant and the food buffet is a nice bonus. For dinner they have a salad bar and... More

Was this review helpful? Yes 1
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you thebarnmichigan for taking the time to write such a wonderful review! We are thrilled you were able to try something new and experience the Staybridge Suites Grand Rapids. Our entire team strives to make every stay comfortable and welcoming in a home like atmosphere and our food has long proved to be a favorite! We truly hope you... More

Cluj-Napoca, Romania
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 8, 2014

I really enjoyed the stay in this hotel. The room was very big and had everything I needed, the staff was very friendly and helpful and the shuttle the hotel offers is great (it even takes you and picks you up to the nearby mall). The breakfast are good -you can make waffles and there's always good fruits :) -... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you LupseR for taking the time to let us know about your recent stay at our property. We greatly appreciate you commending our staff on a job well done! I assure you that I will share your comments and let them all know you noticed their hard efforts. We are happy to know that our location worked well for... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2014

I stayed there for about 3 weeks on business. The hotel is very clean, and well kept. There are a lot of "perks" when staying here: free laundry, great breakfast, free dinners 3 days a week, and free coffee and hot tea all day. I feel as though I lucked out with the location of the hotel, because it is... More

Was this review helpful? Yes 2
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you Cindy for the wonderful review! I am so thrilled to hear you enjoyed your Staybridge Suites experience from the complimentary breakfast and dinner to the hot coffee and tea! It is great to have guest like you and we truly value your feedback. We look forward to your next visit with us! More

Port Hope, Michigan
1 review
5 of 5 stars Reviewed March 26, 2014

This was our third 4 month stay. All of our children and grandchildren live within 5 miles of the Staybridge which is very convenient. When our 9 year granddaughter visits, she looks forward to talking to the desk staff. My wife stayed at the Staybridge, whiled I worked and she felt very safe and secure. I like reading the daily... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you Tom C for your kind words and acknowledgements! The entire staff truly enjoyed having you and your family stay with us. It is our goal to ensure that our customers are receiving the satisfaction desired from both the hotel and staff. We hope that you will return again soon for a visit! More

Grayslake, Illinois
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 2, 2014

Meets all the expectations of the Staybridge brand. And that is a good thing. Super clean, attention to service, very good breakfast. Quiet rooms and large TV viewing selection. It is a suburban location, very near mall and shopping. I only stayed one night for a business meeting nearby.

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Dear Jon L, Thank you for your comments and positive review! It is our commitment to provide an inclusive and welcoming environment for all of our guests. We have long recognized that people may have different needs and we will continue to work diligently with our guests to provide service that is responsive and unique to each stay. We hope... More

Tucson, Arizona
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 31, 2013

I stayed only one night at this hotel, as I had an early morning flight the next day and Staybridge is an IHG hotel very close to the airport. What a pleasant surprise! I was greeted by Chris at the Front Desk - he was pleasant, informative and thoughtful. My room on the 3rd floor was modern and clean and... More

Was this review helpful? Yes
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you very much Siouxbdoo for your review! We appreciate your positive feedback and are very happy to know you enjoyed your stay! It is our duty to ensure the highest level of customer satisfaction and we look forward to the opportunity to welcome you back again in the future! More

Owners: What's your side of the story?
If you own or manage Staybridge Suites Grand Rapids/Kentwood, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Staybridge Suites Grand Rapids/Kentwood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Grand Rapids/Kentwood

Address: 3000 Lake Eastbrook Boulevard SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Grand Rapids/Kentwood 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Orbitz, Tingo, HotelsClick, Hotels.com, BookingOdigeoWL, Agoda, Priceline, Venere and Otel so you can book your Staybridge Suites Grand Rapids/Kentwood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids
Staybridge Suites Kentwood

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (78)
Viewed
Room/suite (24)
Viewed
Pool/beach area (8)
Viewed
Dining (5)
Viewed
Hotel & grounds (26)
Viewed
Bathroom (2)
Viewed
Other (13)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Business Hotel in Grand Rapids #8 Family Hotel in Grand Rapids
Hotel Class
Official Description (provided by the hotel)
Welcome to Michigan's West Coast! The Staybridge Suites Grand Rapids Airport hotel is only 3 miles from the Gerald R Ford International Airport! We are walking distance to dining, shopping at Woodland Mall & Centerpointe Mall, and entertainment at Celebration Cinema. This Grand Rapids hotel is only 10 minutes from downtown, where you'll find Van Andel Arena and Devos Place convention center. Our hotel is located near the ever beautiful Frederik Meijer Gardens. Staybridge guests enjoy a choice of three suite types: King Studio Suites, King One bedroom Suites, and we also have our 2 bedroom/2 bath Suites. All suites feature fully appointed kitchens, a full-sized refrigerator, microwave, coffee maker, dishes, and dishwasher. A complimentary daily hot breakfast buffet that features freshly-made golden malted waffles. We also provide a complimentary evening Sundowner reception Tuesday-Thursday, which includes different dinners with many of our other guests. Corporate travelers may also enjoy separate living and work areas complete with Free Wireless Internet, direct dial phone numbers, and voice mail. Get Comfortable at Staybridge Suites Grand Rapids Airport hotel. ... more   less 
Number of rooms
94

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer