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All 52 Grand Rapids hotels

CityFlats Hotel - Grand Rapids

83 Monroe Center St. NW, Grand Rapids, MI
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CityFlats Hotel - Grand Rapids
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84%
Ranked #10 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
  • Overview
  • Reviews (89)
  • Photos (27)
  • Amenities
  • Q&A
  • Room tips (33)
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89 people have reviewed this hotel

Traveler rating
    51
    24
    11
    3
    0
See reviews for
10
35
2
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

If you're looking for a modern, cosmopolitan feel in the Grand Rapids area, your search has ended. Heck, if you're just looking for a great hotel in West-Central Michigan, there's really no competition. It's not as stuffy as the Amway Grand...not as boring as a big chain. The staff is helpful, the decor/design is unbeatable. CityFlats might even make you... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A very trendy modern decor in good downtown location. Parking $14 daily. We left after one might of two scheduled. No AT&T phone service or WiFi would work in room. The 1 window faced a brick wall (could have requested 'front' if we had been told when booking). Bedding was unusually warm and room thermostat took hours to readjust itself.... More

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for staying with us at CityFlatsHotel and writing a review! We will pass your comments along to our team. With our LEED certification we put in the master power light switch by the door, but you are still able to control each light in the room with their individual switches. Safe travels and have a wonderful summer! More

TravelFotog77
Top Contributor
52 reviews 52 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I love this type of hotel (modern, stylish, eco-friendly) and was excited to stay. Unfortunately, it didn't live up to my expectations. The location is great if you want to be downtown, close to restaurants, the arena, etc. The beds were incredibly comfortable and, for the most part, staff were friendly. The breakfast items were excellent and enjoying by the... More

Was this review helpful? Yes 2
Jack P, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for writing a review, we are sorry to hear your expectations didn't meet up with our standards. Our general manager is working with our housekeeping team to see why they cleaned your room though your do not disturb sign was up. As for breakfast, we have a complimentary continental breakfast during the week and that is what used... More

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our first room at this hotel was an inside room and the windows were higher up. I'm 5 feet and could only look up to see out. All I could see was buildings. We were moved to a room facing the street that was much better. This room was also bigger. If you stay here request a room over looking... More

Was this review helpful? Yes
Jack P, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay and preferred a room on the street side. Hopefully your travels bring you to Grand Rapids again in the future. More

Chicago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I really liked the bed, everyone was nice and it was a treat to be right downtown. As a former long time resident of Grand Rapids, until 1986, I am impressed by the changes to the downtown social scene. Craft beer and trendy eateries are the norm. There are lots of things outside downtown area including the Lake Michigan beaches.... More

Was this review helpful? Yes
Jack P, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! More

Oxford, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

We attended a wedding in the ballroom and decided to stay at the hotel for the night. It was the best decision. The room we had was very nice and clean. I loved the modern decor and the green and brown colors. The beds were super comfy as were the pillows. Our room had 2 double beds and 2 closets.... More

Was this review helpful? Yes 2
Jack P, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for taking the time to write a review of your stay. We are thrilled you had such a nice time and enjoyed your room so much! Hopefully you get another chance to stay in Grand Rapids soon and you can check out another room design! Safe travels! More

Portland, Oregon
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 15, 2014

We stayed one night in GR, and were expecting to be at the JW Marriot or the Amway Grand. Well, they were full, and honestly they seemed a bit predictable anyway. We came across the City Flats Hotel on trip adivsor. One room left, we took it and were glad we did. Small, 28 rooms or something like that. Ours... More

Was this review helpful? Yes
Jack P, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for staying with us and writing a review! We are so happy you liked the look and feel of the hotel, and yes, it does seem that GR is definitely embracing the 'green' lifestyle. All of our rooms are individually designed so no two are the same, so some of the rooms have the barn doors and some... More

Champaign-Urbana, Illinois
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 11, 2014

The location of the Hotel is right in downtown of Grand Rapids, very good location. and the staff is very friendly. always smiling and willing to help. And the room is very clean and good designed, the ceiling is very tall which makes us feel good. But the only downside is that, although the hotel offers free breakfast, but only... More

Was this review helpful? Yes 1
Jack P, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! More

London, Canada
1 review
5 of 5 stars Reviewed June 1, 2014

Met a safety ambassador within minutes of our arrival, and Veronica was wonderful helping us find our way around the downtown area. We are stoked to come back again.Everything about the hotel was awesome and would recommend for friends and family. Rooms are perfect size, because when I come to visit I spend most of my time out discovering the... More

Was this review helpful? Yes
Jack P, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thanks for the review! We are so happy you had such a good time at CityFlatsHotel - Grand Rapids as well as in GR! I passed your compliments to Veronica along to her office. Thanks again for staying with us and enjoy your summer! More

Columbia, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 24, 2014

My husband and I, along with another couple, stayed at City Flats for only a night on our return from vacationing in northern Michigan. We much prefer boutique hotels to the massive, big-name hotels such as the Amway and Marriott which are both close by. The hotel is very conveniently located to lots of restaurants within walking distance. The rooms... More

Was this review helpful? Yes 2
Jack P, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you so much for choosing CityFlatsHotel - Grand Rapids and taking the time to write a review. We are so happy you enjoyed your stay, however brief it was. Please visit us again soon and if you are interested in the linens you can visit: shop.cityflatshotel.com Thanks again, and have a wonderful summer! More

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Additional Information about CityFlats Hotel - Grand Rapids

Address: 83 Monroe Center St. NW, Grand Rapids, MI
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
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27 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#2 Green Hotel in Grand Rapids #9 Romantic Hotel in Grand Rapids #22 Business Hotel in Grand Rapids
Official Description (provided by the hotel)
CityFlats Hotel - Grand Rapids is located in the heart of downtown Grand Rapids. Built in 1874 this renovated building was once the famous Fox's Jewelry. There are 28 individually designed guestrooms, each with their own unique experience. On the first floor you will find CitySen Lounge serving lunch, dinner, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 
Number of rooms
28

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