We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 51 Grand Rapids hotels

CityFlats Hotel - Grand Rapids

83 Monroe Center St. NW, Grand Rapids, MI
Hotel amenities
CityFlats Hotel - Grand Rapids
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added CityFlats Hotel - Grand Rapids to your Saves list
Ranked #11 of 51 Hotels in Grand Rapids
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 1 week ago
Darcy M Grand Rapids, Michigan, USA
Write a Review

103 reviews from our community

Traveler rating
    58
    29
    12
    4
    0
See reviews for
12
41
4
19
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (20)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (18)
All months
Grand Rapids, Michigan, USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

City Flats is one of five hotels in downtown Grand Rapids - but the only one that can be truly called 'trendy'. It's located on Monroe Center, once a pedestrian mall in the heart of downtown. The location is perfect for many downtown venues and activities. The rooms are modern and minimalist in design and decor, but for those travelers... More

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Hi Darcy, Thank you for staying with us in Grand Rapids. We truly appreciate you taking the time to write a review. Please let us know if there is ever anything we can do for you in the future! Thanks, Jack Peaphon Marketing Coordinator jack.peaphon@cityflatshotel.com More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I shared a room for the weekend on the 3rd floor for a friend's wedding. The room was nicely furnished and the modern style was very appealing. However, the design of the bathroom door wasn't ideal: the sliding barndoor style left the bathroom less private than I would have liked. I heard later from friends that each... More

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for your review! Yes, each of our rooms are individually designed so no two are the same. For the future we do take requests for room types or styles, though we can't guarantee anything we are normally able to accommodate requests. Thanks for staying and have a great Holiday Season! More

Michigan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband had a convention in GR and my daughter and I went along to hang out. Our daughter, 13 months, became ill while we were there and City Flats was very accomodating. She made a bit of a mess and they moved us to the room next door for the night so housekeeping could clean it up. The rooms... More

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you so much for staying with us in Grand Rapids! We are thrilled you, your daughter, and your husband enjoyed the hotel. We look forward to welcoming you back in the future! More

Evanston, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my second trip to Grand Rapids; first time staying downtown. I arrived 5 hours before guaranteed check in, and was able to get into the room after a short wait. The front desk staff was friendly and assisted me with directions. The room was awesome. Great view, comfortable bed, cork flooring!! Very clean. Furnishings were what I would... More

Was this review helpful? Yes 2
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for staying with us! We are so happy you had such a nice time and look forward to welcoming you back again for the wine show! More

Traverse City, Michigan
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 13, 2014

I wanted to like this hotel . . . liked the decor and location. But if you are a light sleeper be sure NOT to get a room on the 2nd floor overlooking the street. There is quite a bit of street noise and the room is above the bar/lobby/restaurant with loud music all nite. Breakfast was meager . .... More

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for your review. Sorry to hear you didn't enjoy your stay because of the street noise, it can be a drawback of a hotel in an urban location. We are looking into some options to better soundproof our windows. Thanks again for your review and safe travels! More

Hudsonville, Michigan
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 11, 2014

Stopped in here for happy hour, great location downtown with easy access to hotels, concerts and other GR popular venues. A quick appetizer and glass of wine were just what we needed to satisfy. The service was attentive and friendly. Would definitely head back again to check out more off the menu another time.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for your review. We are so happy to hear you enjoyed your visit to CitySen Lounge. Please let us know if there is anything we can ever do for you in the future! More

Livonia, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

We stayed on the 4th floor of this hotel the last weekend in September 2014 as our daughter was getting married and the reception hall was only 1.5 miles away. I was very pleasantly surprised by this hotel! The only negatives: service at breakfast was very slow the first morning, and the room view was facing a brick wall. The... More

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. If you are interested in our beds they are available at shop.cityflatshotel.com. We are glad you enjoyed our brand and look forward to having you stay with us again soon. More

Berkley, Michigan
1 review
5 of 5 stars Reviewed October 6, 2014

My husband and I stayed at the CityFlats Grand Rapids for our 20th Wedding Anniversary. We arrived a bit before check-in and were thrilled to see that our room was already ready for us. Everyone was super nice and welcoming. The room was beautiful and the shower was A+++++ We loved every minute of our stay and were just sad... More

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you so much for your review and choosing us for your special weekend. Congratulations on 20 years of marriage! We are beyond thrilled that everything was so nice for you. Hopefully you have another chance to stay with us (or our sister property in Holland, MI) in the future! To many more wonderful years for you and your husband! More

Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 4, 2014

Two couples stayed here for two nights. The Amway was booked but the Marriott was available for the same price ($199. + tax) but we had heard about this modern, eco friendly boutique hotel and couldn't wait to try it. Boy, were we disappointed. The rooms are nice and modern and remind me of newer NYC hotels but the service... More

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for writing a response, I will pass your comments along to our leadership team. I would like to apologize for your experience with our front desk staff, I'm surprised to hear that it was a negative experience, but will definitely look into it so it doesn't happen again. We take pride in our hotel and our staff, but... More

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 17, 2014

A real gem in Grand Rapids. Nice food, good bar and great rooms. Would absolutely stay here again. Great staff who were very friendly and informative. Don't forget to check out the bars and restaurants nearby.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlats Hotel - Grand Rapids, responded to this review

Thank you for your review Paul. We are so happy to hear you enjoyed our hotel so much. Thanks again and safe travels! More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to CityFlats Hotel - Grand Rapids? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about CityFlats Hotel - Grand Rapids

Address: 83 Monroe Center St. NW, Grand Rapids, MI
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your CityFlats Hotel - Grand Rapids reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Room/suite (3)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay