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All 51 Grand Rapids hotels

CityFlatsHotel - Grand Rapids

83 Monroe Center St. NW, Grand Rapids, MI 49503
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CityFlatsHotel - Grand Rapids
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Ranked #11 of 51 Hotels in Grand Rapids
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 1 week ago
c_nuren
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110 reviews from our community

Traveler rating
    61
    32
    12
    4
    1
See reviews for
13
45
4
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We wanted something different than a typical chain hotel and within walking distance of the GR Public Museum and restaurants for a night away. This is exactly what we found. It does get pricey when you add parking and taxes but you shouldn't need a cab or have to drive. It was relatively quiet too, even with room facing the... More 

Was this review helpful? Yes 1
Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

This cute, boutique hotel is just what GR needs. We stayed for a date night and were able to walk easily to dinner, several bars and a coffee joint. I would have given it 5 stars for the attractive furnishings, wonderful bedding and all around friendliness of the front desk and bar staff except for two things: the room was... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your comments. We are so glad to hear you had a nice time. I will definitely pass along your two specific comments to our leadership team, very sorry housekeeping knocked on your door disregarding the DND. It also may be possible for us to looking into the humidifiers, especially with the dry cold weather. Thanks... More 

Lake City, Michigan
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2014

This is a totally modern, Eco-friendly hotel. Think Dwell magazine. Staff was very pleasant and helpful as well as knowledgeable about the hotel and the surrounding downtown.The room was large, well appointed overlooking the main street decked out in Christmas lights. The bed was the most comfortable we have ever slept in outside ours at home. Did experience some "plumbing"... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your review. We are glad to hear you enjoyed yourself at our Grand Rapids location. We are always looking for ways to improve for our guests, so we will be sure to go over your comments with our team. Thanks and safe travels!! More 

chicago
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 15, 2014

Centrally located in downtown Grand Rapids this small, boutique hotel has a contemporary, Zen-like vibe. Although the rooms are small, they have a large wall -to wall window that creates a feeling of spaciousness. The bathrooms have a separate shower/toilet area. Quality bedding, pillows and mattress and towels.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for choosing CityFlatsHotel - Grand Rapids! And thank you for taking the time to write a review, we truly appreciate it. We are pleased to hear you had a nice time while in Grand Rapids, please let us know if there is ever anything we can do for you in the future! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 12, 2014

To provide a little background; I attend a conference yearly in Grand Rapids and usually stay at the Amway Grand Hotel. I was looking to change things up this year and thought the City Flats would be a great alternative as it was just down the road from where I would be meeting a number of key business contacts in... More 

Was this review helpful? Yes 1
CityFlatsHotel, General Manager at CityFlatsHotel - Grand Rapids, responded to this review

I appreciate your review and sincerely apologize for all the issues you had during your recent trip to Grand Rapids. Our system did show that your reservation was cancelled on 12/04 and a confirmation was sent to your email address by our automated system on 12/05. We certainly regret if this was done by accident. Since we were at full... More 

Grosse Pointe Park, Michigan, United States
Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2014

Our first time at this hotel and we loved it. Very contemporary rooms. Not a lot of furniture in the room we stayed but enough for the two of us to rest comfortably and shower and dress for our son's graduation which was walking distance from the hotel to the Van Andel Arena. Parking was attached to the hotel and... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! Jack Peaphon jack.peaphon@cityflatshotel.com More 

Sterling Heights, Mi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

Great hotel but a little over priced. Even with AAA discount price was over $200/ night for a small room with a queen bed. Didn't expect $24 in taxes or $18 for parking! Great location. But was accosted by a pan handler in front of the hotel. Wasn't at first sure if he was begging or robbing. Turns out he... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon. We are sorry to hear about your panhandling experience in Grand Rapids, that sounds excessive even by normal standards. More 

Grand Rapids, Michigan, USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed November 20, 2014

City Flats is one of five hotels in downtown Grand Rapids - but the only one that can be truly called 'trendy'. It's located on Monroe Center, once a pedestrian mall in the heart of downtown. The location is perfect for many downtown venues and activities. The rooms are modern and minimalist in design and decor, but for those travelers... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Hi Darcy, Thank you for staying with us in Grand Rapids. We truly appreciate you taking the time to write a review. Please let us know if there is ever anything we can do for you in the future! Thanks, Jack Peaphon Marketing Coordinator jack.peaphon@cityflatshotel.com More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 12, 2014

My wife and I shared a room for the weekend on the 3rd floor for a friend's wedding. The room was nicely furnished and the modern style was very appealing. However, the design of the bathroom door wasn't ideal: the sliding barndoor style left the bathroom less private than I would have liked. I heard later from friends that each... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for your review! Yes, each of our rooms are individually designed so no two are the same. For the future we do take requests for room types or styles, though we can't guarantee anything we are normally able to accommodate requests. Thanks for staying and have a great Holiday Season! More 

Michigan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 9, 2014

My husband had a convention in GR and my daughter and I went along to hang out. Our daughter, 13 months, became ill while we were there and City Flats was very accomodating. She made a bit of a mess and they moved us to the room next door for the night so housekeeping could clean it up. The rooms... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for staying with us in Grand Rapids! We are thrilled you, your daughter, and your husband enjoyed the hotel. We look forward to welcoming you back in the future! More 

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Additional Information about CityFlatsHotel - Grand Rapids

Address: 83 Monroe Center St. NW, Grand Rapids, MI 49503
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Number of rooms: 28
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Hotel Style:
#2 Green Hotel in Grand Rapids
#9 Family Hotel in Grand Rapids
#10 Romantic Hotel in Grand Rapids

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