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CityFlatsHotel - Grand Rapids

Certificate of Excellence
GreenLeadersGold level
83 Monroe Center St. NW, Grand Rapids, MI 49503
Hotel amenities
CityFlatsHotel - Grand Rapids
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Ranked #10 of 47 Hotels in Grand Rapids
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
L1ljo Indian Rocks Beach, Florida
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Indian Rocks Beach, Florida
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The perfect boutique hotel in Grand Rapids! Very clean and modern and in a great location. There are plenty of places within walking distance so it's easy to have anything you need right by. They have a great restaurant that stayed busy and had amazing food.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! More 

Northern Ontario
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at City Flats Hotel to attend a concert at the nearby arena. It was not too difficult to locate one of two nearby parking garages and the arena was only a two block walk away. This was our first visit to Grand Rapids which is a lovely city from what we saw. I think we will return... More 

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and it was so easy for you to attend a concert. We truly look forward to having you stay with us again soon! More 

Toledo, OH
Level Contributor
285 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this isn't a bad place to stay. The website wasn't allowing reservations for several days in a row. I don't know if it's fixed yet. I called the hotel to place my reservation, but hung up after the employee asked for my credit card number three times. My husband ended up calling later in the day to complete the reservation.... More 

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for the review and for choosing CityFlatsHotel - Grand Rapids! We upgraded to a new web reservations system but it has had a few issues that their developers are working through, we truly apologize for the inconvenience. Hopefully the issue will be resolved soon and we will be able to have you join us again in... More 

Michigan
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 24, 2015

We really enjoyed our stay at City Flats. It is in a great location, and fun area. Lots to do and see, plus walking distance to DeVos Center. The sleep quality was superb! Beds very comfortable, room very quiet, and temperature perfect! I loved that the cooling system did not "click on" and "click off", just a constant even temperature.... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! More 

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

I have stayed here a few times. I do really like how it is diffferent and stylish. My most recent stay was a king room but the room was really small. I have stayed in other rooms that had more space. Over $200 (after tax) is a lot for such a small space. A couple would be cramped.

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your review! Our guest rooms are all right around the same square footage, but with the different layouts and having a larger or smaller bed they sometimes see different sizes. We appreciate your taking the time to write a review and look forward to welcoming you back again soon!! More 

Jerome
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

The staff was nice, polite, friendly, but lacked slightly in the professionalism. Bar was nice but pricey considering many of the juices and flavorings are canned or bottled. I would expect a signature cocktail to include at least a house made limoncello or a fresh grapefruit juice instead of canned - especially at $10/drink. The bartenders were friendly, though, and... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for choosing CityFlatsHotel - Grand Rapids. We are so happy to hear you enjoyed your stay and will definitely pass your comments along to our team to see how we can make your next stay even better! Thanks again! More 

Charlotte, North Carolina
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 11, 2015

This is a LEED hotel with a hip funky vibe. Very clean, quiet, and relaxing. The location can't be beat, Grand Rapids is a great pedestrian town that is safe and clean and definitely experiencing a renaissance. Plenty of great dining options nearby. I am a devout Marriott guy and had already exceeded the max for platinum so it was... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for trying CityFlatsHotel - Grand Rapids, we are so excited that you enjoyed your stay so much. I will be sure to pass your comments along to our team. Hopefully we will be able to welcome you back again soon! More 

Brooklyn, New York
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 6, 2015

CityFlats is a small European-style hotel on a charming street in the middle of downtown Grand Rapids. Behind the well-kept older architecture - part of several blocks of nicely preserved older buildings that still have a lot of life in them - is a small, modern hotel, with up-to-date furnishings and modern decor. The beds are great. It's within easy... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for your review, we are thrilled to hear how much you enjoyed the design of the hotel. We will be sure to pass your compliments along to our team. Thanks again and happy travels! More 

Cleveland, Ohio
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 5, 2015 via mobile

I absolutely loved my stay! The hotel is adorable. You can walk to everything imaginable. Once you park your car, you will not need it again. I have stayed at the various Marriot hotels downtown. I will choose City Flats moving forward. Loved, loved, loved the bed! Great homemade granola at the coffee shop too.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for staying at CityFlatsHotel - Grand Rapids, we are so happy to hear you will be back soon! If you would like more information on the beds you can visit shop.cityflatshotel.com Thanks! More 

Richmond VA
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 27, 2015

Cityflats is a modern boutique hotel right in downtown Grand Rapids. A Gold LEED renovation with starkly minimalist decor, it's a truly different hotel experience. Some rooms have no windows, only airshafts; when we made our reservation they told us to reserve a handicapped-accessible room in order to be sure of a window. Our room had two double beds, a... More 

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for choosing CityFlatsHotel - Grand Rapids and for writing such a nice review. We are so happy to hear you enjoyed your stay so much, and will be sure to pass your compliments along to our staff and interior designers! We look forward to welcoming you back again! More 

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