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CityFlatsHotel - Grand Rapids

Certificate of Excellence
GreenLeadersGold level
83 Monroe Center St. NW, Grand Rapids, MI 49503
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1 room 1 guest
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CityFlatsHotel - Grand Rapids
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140 Reviews from our TripAdvisor Community

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Traveler rating
    80
    41
    13
    5
    1
See reviews for
19
54
4
27
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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    (140)
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    (31)
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    (52)
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    (27)
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Beverly Hills, California
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We loved the modern layout and modern conveniences. Outlets for charging your phone next to each bed. Clean, modern decor, paraben-free bath products, soft bamboo sheets, comfy bed. My only gripe was the elevator broke when we were checking out. I had to lug my luggage downstairs. I could have lived without that experience! Overall, the hotel was great, and... More 

Was this review helpful? Yes
Lansing, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

My friends and I staid here for a birthday celebration Beer Tour. We arrived early and utilized the hotel salon for our hair and makeup. The salon was AMAZING! Great services and staff! We had champagne and beer while we got dolled up. The hotel allowed us to check in early which was wonderful. The next morning the hotel allowed... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for the lovely review! We are so happy you enjoyed the hotel and our salon so much! Please let us know if there is anything we can do to make your next stay even better! Thanks again. More 

Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night at CityFlatsHotel and found it to be a very modern hotel with nice amenities. The reason we picked this hotel was that it is walking distance to many brewpubs. It is conveniently located in downtown Grand Rapids. The room was very european and relaxing. the shower was hot. The staff was very friendly and helpful.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for choosing CityFlatsHotel - Grand Rapids and for taking the time to write a review. We are so pleased you enjoyed the hotel and we able to explore our GR's amazing breweries! More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff was wonderful, the room was spotless, and the bed is one of the most comfortable I have ever slept on. A small room, but has everything needed, and very clean. It is only a few minutes walking distance from Van Andel Arena also.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed for two nights. Great location and clean hotel. Breakfast is very limited. Just bagels, cake, cereal and fruit. Don't take a room at the rear of the hotel. Construction work in another building had us awake at 7am.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for your review and for choosing CityFlatsHotel - Grand Rapids. We are so sorry to hear that you didn't think the value was great and to hear about the construction noise. If you would like to email our general manager Marvin Meckl (marvin.meckl@cityflatshotel.com) I am sure he would love to find a way to make your next stay... More 

Indian Rocks Beach, Florida
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 20, 2015

The perfect boutique hotel in Grand Rapids! Very clean and modern and in a great location. There are plenty of places within walking distance so it's easy to have anything you need right by. They have a great restaurant that stayed busy and had amazing food.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! More 

Northern Ontario
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 18, 2015

We recently stayed at City Flats Hotel to attend a concert at the nearby arena. It was not too difficult to locate one of two nearby parking garages and the arena was only a two block walk away. This was our first visit to Grand Rapids which is a lovely city from what we saw. I think we will return... More 

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and it was so easy for you to attend a concert. We truly look forward to having you stay with us again soon! More 

Toledo, OH
Level Contributor
292 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
4 of 5 stars Reviewed July 15, 2015

this isn't a bad place to stay. The website wasn't allowing reservations for several days in a row. I don't know if it's fixed yet. I called the hotel to place my reservation, but hung up after the employee asked for my credit card number three times. My husband ended up calling later in the day to complete the reservation.... More 

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for the review and for choosing CityFlatsHotel - Grand Rapids! We upgraded to a new web reservations system but it has had a few issues that their developers are working through, we truly apologize for the inconvenience. Hopefully the issue will be resolved soon and we will be able to have you join us again in... More 

Michigan
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 24, 2015

We really enjoyed our stay at City Flats. It is in a great location, and fun area. Lots to do and see, plus walking distance to DeVos Center. The sleep quality was superb! Beds very comfortable, room very quiet, and temperature perfect! I loved that the cooling system did not "click on" and "click off", just a constant even temperature.... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! More 

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

I have stayed here a few times. I do really like how it is diffferent and stylish. My most recent stay was a king room but the room was really small. I have stayed in other rooms that had more space. Over $200 (after tax) is a lot for such a small space. A couple would be cramped.

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your review! Our guest rooms are all right around the same square footage, but with the different layouts and having a larger or smaller bed they sometimes see different sizes. We appreciate your taking the time to write a review and look forward to welcoming you back again soon!! More 

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