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CityFlatsHotel - Grand Rapids

Certificate of Excellence
GreenLeadersGold level
83 Monroe Center St. NW, Grand Rapids, MI 49503
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CityFlatsHotel - Grand Rapids
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Ranked #9 of 48 Hotels in Grand Rapids
Certificate of Excellence
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 1 week ago
Kristen92 Michigan
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132 Reviews from our TripAdvisor Community

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Traveler rating
    75
    39
    13
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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    (31)
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Michigan
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at City Flats. It is in a great location, and fun area. Lots to do and see, plus walking distance to DeVos Center. The sleep quality was superb! Beds very comfortable, room very quiet, and temperature perfect! I loved that the cooling system did not "click on" and "click off", just a constant even temperature.... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! More 

Detroit, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times. I do really like how it is diffferent and stylish. My most recent stay was a king room but the room was really small. I have stayed in other rooms that had more space. Over $200 (after tax) is a lot for such a small space. A couple would be cramped.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your review! Our guest rooms are all right around the same square footage, but with the different layouts and having a larger or smaller bed they sometimes see different sizes. We appreciate your taking the time to write a review and look forward to welcoming you back again soon!! More 

Jerome
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff was nice, polite, friendly, but lacked slightly in the professionalism. Bar was nice but pricey considering many of the juices and flavorings are canned or bottled. I would expect a signature cocktail to include at least a house made limoncello or a fresh grapefruit juice instead of canned - especially at $10/drink. The bartenders were friendly, though, and... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for choosing CityFlatsHotel - Grand Rapids. We are so happy to hear you enjoyed your stay and will definitely pass your comments along to our team to see how we can make your next stay even better! Thanks again! More 

Charlotte, North Carolina
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a LEED hotel with a hip funky vibe. Very clean, quiet, and relaxing. The location can't be beat, Grand Rapids is a great pedestrian town that is safe and clean and definitely experiencing a renaissance. Plenty of great dining options nearby. I am a devout Marriott guy and had already exceeded the max for platinum so it was... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for trying CityFlatsHotel - Grand Rapids, we are so excited that you enjoyed your stay so much. I will be sure to pass your comments along to our team. Hopefully we will be able to welcome you back again soon! More 

Brooklyn, New York
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

CityFlats is a small European-style hotel on a charming street in the middle of downtown Grand Rapids. Behind the well-kept older architecture - part of several blocks of nicely preserved older buildings that still have a lot of life in them - is a small, modern hotel, with up-to-date furnishings and modern decor. The beds are great. It's within easy... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for your review, we are thrilled to hear how much you enjoyed the design of the hotel. We will be sure to pass your compliments along to our team. Thanks again and happy travels! More 

Cleveland, Ohio
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I absolutely loved my stay! The hotel is adorable. You can walk to everything imaginable. Once you park your car, you will not need it again. I have stayed at the various Marriot hotels downtown. I will choose City Flats moving forward. Loved, loved, loved the bed! Great homemade granola at the coffee shop too.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for staying at CityFlatsHotel - Grand Rapids, we are so happy to hear you will be back soon! If you would like more information on the beds you can visit shop.cityflatshotel.com Thanks! More 

Richmond VA
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 27, 2015

Cityflats is a modern boutique hotel right in downtown Grand Rapids. A Gold LEED renovation with starkly minimalist decor, it's a truly different hotel experience. Some rooms have no windows, only airshafts; when we made our reservation they told us to reserve a handicapped-accessible room in order to be sure of a window. Our room had two double beds, a... More 

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for choosing CityFlatsHotel - Grand Rapids and for writing such a nice review. We are so happy to hear you enjoyed your stay so much, and will be sure to pass your compliments along to our staff and interior designers! We look forward to welcoming you back again! More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 19, 2015

Every time I'm in GR I have to stop in to the CitySen for their happy hour. Delicious appetizers and great drinks. Had a blueberry lemonade martini, so fresh and light could have had several more. Great job! Outdoor seating is a great way to enjoy the weather and passerby.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for always stopping in to CitySen Lounge when you can and for writing a review! We are so happy you enjoy our daily happy hour. Hope to see you again soon! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2015

A wonderful place to stay right downtown within walking distance of lots of fun places. Rooms were very nice and the most comfortable beds!! If you want to experience a hotel that's a little different from your regular chain hotels, this is the place to go. Everyone was very friendly. Nice little restaurant with good food. We sat outside having... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! Thanks! More 

Manchester, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 27, 2015

We had 5 rooms for an event, only two were the same layout, it was fun to see the different layouts and views. A nice mix of raw brick walls and a modern design look also. An open bar and restaurant on the first floor was compact but seemed spacious. One small con is we had issues with the room... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for choosing CityFlatsHotel for your group, we are so glad you enjoyed all of the different room types! Hopefully we will see you again in the future, thanks! More 

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