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CityFlatsHotel - Grand Rapids

Certificate of Excellence
GreenLeadersGold level
83 Monroe Center St. NW, Grand Rapids, MI 49503
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1 room 1 adult
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CityFlatsHotel - Grand Rapids
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160 Reviews from our TripAdvisor Community

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Oxford, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great location and the room is very comfortable. The bartender at the hotel bar was awesome. Loved the complimentary water bottles & delicious organic granola bars in the room. More than pleasantly surprised and from now on, we will only stay here when we come to GR!

Helpful?
Thank KakerLew
Detroit, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

The building and rooms are fun, fresh and unique. Location is great for dining and site seeing. The staff is friendly and helpful with questions on where to go to dine or experience Grand Rapids. This is a unique destination in the heart of downtown I would definitely choose again.

Helpful?
Thank Dale R
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for taking the time to write a review, we are so happy you enjoyed all of the aspects of your stay. We look forward to welcoming you back again soon! More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

I booked my trip through booking.com and thought I was staying in a room with a king size bed when I got in room 403 it was a queen size bed and the room was tiny!!!!!!! I asked the lady at the desk is this a king size bed she states nope you booked a queen. I then presented the... More 

Helpful?
Thank Ashley C
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for your review, we are very sorry that you did not enjoy your stay with us. Unfortunately it appears that you did book a queen room with booking.com, and though we confirmed this with booking.com the day you left us, we adjusted your bill. We don't want anyone to leave feeling that we did something to take advantage... More 

Gowen, Michigan
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Dreading an icy drive home my husband and I decided to stay downtown at City Flats Hotel. We both work downtown but seldom take the time to enjoy our city. We had a wonderful stay at City Flats and ended up having an impromptu romantic dinner and evening. The beds are so comfortable it is like sleeping on a cloud.... More 

Helpful?
Thank deborah s
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your review! We are so happy you had a chance to stay in the city and take a refresher! Please let us know if there is any way we can make a future stay even better. Thanks! Jack Peaphon jack.peaphon@cityflatshotel.com More 

1 review
5 of 5 stars Reviewed January 6, 2016

Stayed here in December. It's walking distance to many restaurants, shopping and other attractions. Very clean with a European feel. Staff is amazing and went above an beyond to make our first trip to Grand Rapids a memorable one.

Helpful?
Thank Ryan Y
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! Thanks, Jack Peaphon jack.peaphon@cityflatshotel.com More 

Grand Rapids, Michigan
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 6, 2016

We simply needed a place to spend the night. We live downtown, but guests were staying in our condo. We decided to try City Flats. This is a re-purposed commercial building, so the architect had to be creative in laying out rooms. Our room and the furnishings were new (although a bit Spartan) and immaculately clean. (That includes the bathroom.)... More 

Helpful?
Thank GR_Traveling_Guy
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for choosing CityFlatsHotel. We are so happy to hear you enjoyed your stay and will definitely pass your comments along to our team to see how we can make your next stay even better! Thanks again! Jack Peaphon jack.peaphon@cityflatshotel.com More 

Royal Oak, Michigan
Level Contributor
111 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

This modern, sophisticated, and reasonably priced "green" hotel, located in the heart of Grand Rapids lively restaurant and bar district on Monroe Center Street, is a hidden gem! We stayed on the top (5th) floor, which had high ceilings and two large windows that looked out on the downtown area. Very comfortable king bed, flat-screen TV, under bed lighting, an... More 

Helpful?
1 Thank Borntotravel365
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! More 

Boulder, Colorado
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 11, 2015

Perfect location for visiting Kendall College of Art and Design, just a few blocks away, and the art museum. Enjoyed the sleek, modern room decor, with under-bed lighting, large windows with window seats, cozy beds, fresh fruit, and scrumptious granola bars. Fresh coffee is delivered in a thermos at your door each morning. Free parking with validation across the street.... More 

Helpful?
Thank Denise P
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you for your recent review! We are so glad you enjoyed everything, including our new coffee delivery service. Thanks again and happy travels! More 

union mills indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015

What a comfortable, clean, friendly hotel. The beds and pillows were a real treat. Lighting in our room was so thoughtfully placed, with under bed lighting to serve as a nightlight. I've never seen that before. The hotel was in such a convenient location for going to concerts or restaurants. Everything was very close, and a very safe feeling walking... More 

Helpful?
Thank travelmore41
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 13, 2015

It's been a couple of weeks since I stayed here. Got lucky and snagged the last available room in the place the last weekend of Artprize. As good as, or better than smaller hotels I've stayed in when visiting cities much bigger than GR. Really comfortable, friendly staff and a great location...can't recommend this one enough.

Helpful?
Thank Reggieg600
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Grand Rapids, responded to this review

Thank you so much for staying with us and taking the time to write a review. We are so happy to hear that you enjoyed your stay and look forward to welcoming you back again in the future. Please let us know if there is any way we can make another stay more enjoyable! Thanks, Jack Peaphon jack.peaphon@cityflatshotel.com More 

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