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Riverfront Hotel Grand Rapids

3.0 of 5 270 Ann Street NW, Grand Rapids, MI 49504 (Formerly Radisson Hotel Grand Rapids Riverfront)
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Riverfront Hotel Grand Rapids
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Riverfront Hotel Grand Rapids
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96 reviews from our community

Traveler rating
    17
    13
    20
    28
    18
See reviews for
13
22
2
29
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (23)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (10)
All months
Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

I stay at a lot of hotels in the Grand Rapids area regularly for business. Riverfront is not my hotel of choice. I usually stay somewhere else, but other places close by were booked full. This last stay, the room not very clean. It varies. Went to take a shower before dinner. Water was lukewarm. Restaurant and bar service is... More 

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Lewiston, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This down at the heel hotel has problems. Extensive problems with card keys not working....buzzy in and out phone in the room, no hot water in the middle of the day. Last night here the bar service was terrible. Asked for the dinner menu and got the drink menu by mistake.,..took ten minutes to put that right. Sat with a... More 

Was this review helpful? Yes 1
Coldwater, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked room a month in advance. They called last minute to tell me they over booked and cancelled me reservation. Offered to help find another hotel near them. I found these goofs by working my way backwards from the nicer hotels in the area. Don't trust your booking or better yet don't book with them

Was this review helpful? Yes 1
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Hello Jon, We are sorry to hear that there was a mix up with your reservation and for the inconvenience that must have caused. There was a error with Expedia's inventory for Dec. 9th and they were selling rooms that we did not have available. This can be one of the drawbacks people encounter when not booking at the hotel... More 

Conklin
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 4, 2014

This hotel was close to downtown Grand Rapids with a decent price. They also had shuttle service down to the Griffins (make sure you confirm when you make a reservation they can't do it if they only have one person on staff they can't ~ the shuttle runs until 9:00PM). We took at taxi back from the game and it... More 

Was this review helpful? Yes 1
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Kimberly, Thank you for taking the time to review our hotel. We value our guests and want to make sure their stay was as good as expected. We are so glad you were able to utilize our new shuttle! We are still working on the shuttle hours and our goal is to have a driver available everyday to bring our... More 

Swansea, Illinois
1 review
5 of 5 stars Reviewed November 3, 2014

Very Friendly staff, shuttle driver "Beaver" was awesome! Clean rooms, nice Hotel! Sleep number beds are great! Love how the bar and restaurant are in the hotel All around good experience, will definitely stay again!

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Remus, Michigan
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 27, 2014

I was very worried about staying here after reading the reviews. We were in town for my husband's birthday party and didn't plan to spend much time at the hotel besides to sleep and shower. I thought the rooms were fine. They were clean and we had a fridge and a microwave.The hotel was clean and it was nice that... More 

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Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 23, 2014

Thought the rooms had balconies but they were faux. The view of the river wasn't very impressive especially looking down at the rooftop of the restaurant/bar. I would have at least had someone keeping that rooftop clean. Decent for the price during Art prize. The one feature I did appreciate was the sleep number bed. Best sleep I've had in... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2014 via mobile

This hotel is in need of a desperate make over. They spent all their money on a sleep number bed system, however this hotel needs a deep cleaning and patch up. It's over priced for what it is. I would not recommend it or stay there again.

Was this review helpful? Yes 1
Michigan
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 12, 2014

Was nice being by the River and close to the Federal district court where I had to report for jury selection. Room was nice however, the hotel itself could use some renovation. The hallways are dark, elevators are small and dimly lit. Did have a nice bar/restaurant with a comedy show that I enjoyed. Don't feel I would stay again.

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Winnipeg, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 9, 2014

The first room we were given had a very poor tv cable connection, the repair person came quickly but could not fix the problem apparently the splitter used on the cable was incorrect for the signal to go through, and there was another splitter sitting on top of the tv cabinet which also was incorrect so it was apparent that... More 

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Additional Information about Riverfront Hotel Grand Rapids

Address: 270 Ann Street NW, Grand Rapids, MI 49504 (Formerly Radisson Hotel Grand Rapids Riverfront)
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riverfront Hotel Grand Rapids 3*
Number of rooms: 162
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Also Known As:
Radisson Grand Rapids
Grand Rapids Radisson

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