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Riverfront Hotel Grand Rapids

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270 Ann Street NW, Grand Rapids, MI 49504 (Formerly Radisson Hotel Grand Rapids Riverfront)
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Riverfront Hotel Grand Rapids
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Chicago
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel has a lot of little perks that make it special. For example, when we checked in, there were chocolate chip cookies at the front desk. There is also a free shuttle for hotel guests to downtown Grand Rapids which runs every couple of hours. There is a small arcade with a few video games, a free comedy show... More 

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East Tawas, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Fun hotel, the room was clean and the view is awesome! I rarely get the chance to stay at a hotel so this was a treat. Great thanks to the staff for helping me out! The live band in the bar was a lot of fun too. The building is old and could use a little renovation but I like... More 

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Brunswick, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I needed a last minute booking for myself and my dog!! it's hard to find hotels that will let me bring my big lab with me! said they have a 30lb weight limit but made exceptions for me and Winnie! I was thrilled. the staff was very accommodating and friendly. rooms were nice and the area is great. I will... More 

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Ferndale, Michigan
1 review
4 of 5 stars Reviewed 1 week ago NEW

Although this hotel may be a little older than some others in the area, it is very clean and well kept. The front desk staff were very friendly and helpful and its $5 uber ride from downtown. The rooms are clean with their own fridge and also come with a very comfortable Sleep Comfort mattress with adjustable settings. Would definitely... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Recently visited the riverfront hotel for a party that a friend of mine was having. it was held in their giant banquet room and was set up beautifully! the party was beyond perfect. After the party we stayed in the bar for a bit to check out the comedy show & stayed in one of the suites. I live in... More 

Was this review helpful? Yes 1
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Valued Reviewer, Thank you for taking the time to review your recent experience at our property. I am thrilled to hear that you enjoyed the ambiance and service at your friends party. We have a great banquet staff that truly goes above and beyond to ensure each event here is a memorable one. Hopefully we will see you in the... More 

Charlevoix, Michigan
Level Contributor
256 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed May 25, 2015

Pet friendly. Clean and comfortable. The AC is super loud. The sleep number bed didn't really work that well. All in all its not too bad. The bathroom is clean though a little dated. Good shower pressure. Staff at front desk is friendly. Breakfast buffet not so great.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed May 24, 2015 via mobile

Hotel looks great online but that's about it. The shuttle bus wasn't running on a Sunday (it's a holiday weekend, come on). Our room was on the 7th floor that smelled like mold and dust. The room has the same smell which makes it quite uncomfortable. It should cost less than $70-80. Rather stay further from downtown and have clean... More 

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Travelers are raving about these Grand Rapids hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2015 via mobile

Arriving at the destination started very disappointing. It is nowhere near downtown and the views from the patio are far more than disgusting. The view consists of a deserted warehouse and an old bridge. The rooms were a complete mess. Very dim lighting and dingy. The worst part was by far the beds. There were stains on the comforters, not... More 

Was this review helpful? Yes 1
Riverfront H, Front Office Manager at Riverfront Hotel Grand Rapids, responded to this review

Kelsey, Thank you for taking the time to review our property. Please accept our sincerest apologies with the confusion of the location of the hotel. We are not located downtown but only within a couple miles of the downtown area. I am sorry about the issues you may have experienced concerning the view of the river and the room condition.... More 

Highland, Michigan
Level Contributor
148 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 21, 2015

Nice place, a bit dated but still nice. The pool was not heated and extremely cold but hot tub was nice. Service in restaurant was poor but that's due to being understaffed but food was good. Nice location along the river.

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Fairfield, Connecticut
1 review
5 of 5 stars Reviewed May 20, 2015

I travel for business, and this past week I took time to just visit my aunt in your area. My stay was made especially wonderful by your team who look after your guests. Mary game me wonderful help in making my reservation on the phone (I was just calling to inquire comparatively, but she made me realize I had a... More 

Was this review helpful? Yes
Riverfront H, Front Office Manager at Riverfront Hotel Grand Rapids, responded to this review

Thank you for taking the time to post your review. Your candid comments are most welcomed. I am very happy to hear the front desk agents were over exceptional to welcoming you to our property. This is key to a successful business and I'm glad you got to experience that with us. We are more than happy to help our... More 

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