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All 52 Grand Rapids hotels

Riverfront Hotel Grand Rapids

3.0 of 5 Hotel   |   270 Ann Street NW, Grand Rapids, MI 49504 (Formerly Radisson Hotel Grand Rapids Riverfront)
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Riverfront Hotel Grand Rapids
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31%
Ranked #40 of 52 hotels in Grand Rapids
A recent review
  • Reviews (73)
  • Photos (29)
  • Amenities
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  • Room tips (30)
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73 people have reviewed this hotel

Traveler rating
    15
    8
    14
    21
    15
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12
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22
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
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English first
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

The only good part of the hotel is the bar, which I usually never go to on business trips, but had a great time with the other guests. Wish I had tried the hot tub; pool was chilly but clean. Gym bike was kind of broken. Half the staff goes the extra mile to accomodate guests needs, the other half... More

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Loveland, Ohio
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here on July 23rd. I always look on Trip Advisory before I stay somewhere. Even if I have stayed there before. I stay at this hotel about every 3 -4 months. When I saw the negative reviews I wondered what had happened since the last time ( which was 3 months prior ) that I stayed here. I... More

Was this review helpful? Yes 1
South Bend, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Stayed here when going to event at the Van Andel Arena. Hotel was not as pictured in the add. Parking lot dirty! King Room small. Elevator very small. Heater in room had odd smell when it was working. No fan in bathroom. Told desk about the odor said it would be cleaned. Only good thing from desk was suggestion to... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The room had nothing that would normally be included in your stay: No microwave or refrigerator or even an exhaust fan in the bathroom. We had to freeze because if you turned on the heat it smelled like someone had peed in the heater! (I mentioned this fact when checking out and they said they would have someone clean that;... More

Was this review helpful? Yes 1
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Thank you for taking the time to share your concerns regarding your experience with us. If you do choose to stay with us again, and we hope that you do, please feel free to call down and request a refrigerator/microwave. We have them available, at no charge, for those guest rooms that do not already have them. As for the... More

South Haven, Michigan
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at the Riverfront before a recent event at Van Andel Arena. Not impressed to be honest, for the price we paid we expected more. The parking lot and outside of the building was dirty and grungy. It did not give a good first impression, felt sleazy. Check in was fine and the clerk was helpful when we made... More

Was this review helpful? Yes 2
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Dear Mike, Thank you for staying with us and sharing your feedback regarding your experience. We are happy to hear that you found the room was nice and check in clerk helpful and accommodating. We apologize for the other inconveniences you encountered and we will consider your input as we look for better ways to promote our Landing Restaurant. I... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

We booked our stay on the 4th of July weekend and instead of giving us the best possible rates, they charged us an additional $100 per night, taxed us 3 TIMES EACH NIGHT and they didn't offer military discount! ON INDEPENDENCE DAY! They either lost or stole my irreplaceable family ring, the building had mold in it, the room didn't... More

Was this review helpful? Yes 1
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Thank you for your review. We take all feedback very seriously as we are constantly looking at ways to improve our guest's experience. We do apologize for the difficulties you had during your stay. Please know we make sure our guests are aware of their rate and added taxes on guest confirmations as well as the registration card upon check-in.... More

Hudson, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a really great experience here! The room was really nice and the sleep number beds where a hug plus! All the hotel staff was really nice. They tried to do anything they possibly could to make our stay with them great. When we checked in we knew we picked a good hotel. The front desk worker Laura was... More

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family is going through a trama at spectrum. My mother in law has a brain injury and our family was desperately looking for a place to stay just to get some sleep and be ready for our next day. Upon arrival they were rude from the beginning. We had to rush to grand rapids for the emergency and in... More

Was this review helpful? Yes 2
Bloomington, Illinois
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 22, 2014

We knew as we booked that we were not booking at a luxury hotel. However, the hotel's amenities were a step above most economy hotels. Our bed was a sleep number and after asking a member of the staff for a remote it worked very well. All of the facility that we saw was clean and well appointed. A big... More

Was this review helpful? Yes 2
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 21, 2014 via mobile

I was a little nervous when I pulled in the building it looked a little out dated but once I stepped in the lobby I was pleasantly surprised! It was my wife to be's bachelorette party so I got keys to 701(a two room suite) and went up to decorate for her! The front desk Erika was very helpful and... More

Was this review helpful? Yes 6
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Additional Information about Riverfront Hotel Grand Rapids

Address: 270 Ann Street NW, Grand Rapids, MI 49504 (Formerly Radisson Hotel Grand Rapids Riverfront)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riverfront Hotel Grand Rapids 3*
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Also Known As:
Radisson Grand Rapids
Grand Rapids Radisson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Guests at the Riverfront Hotel, Grand Rapids enjoy comfortable, contemporary accommodations in a convenient location 1.8 miles from downtown Grand Rapids. Our hotel's guests enjoy complimentary wireless Internet access, an indoor swimming pool and whirlpool, a Fitness Center and The Landing Restaurant for upscale dining. Inside our guest rooms, you'll find a great night's sleep on our beds, two-line telephones, one-cup coffee brewers, 42" plasma TVs, and some rooms offer riverfront views. To make your stay even more relaxing, our hotel offers pet-friendly rooms and Business Class Suites. The Riverfront Hotel Grand Rapids sales, catering, and culinary teams will work hard to personalize any event in our spacious meeting area of 2,585 square feet. ... more   less 
Number of rooms
162

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