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All 52 Grand Rapids hotels

Riverfront Hotel Grand Rapids

3.0 of 5 Hotel   |   270 Ann Street NW, Grand Rapids, MI 49504 (Formerly Radisson Hotel Grand Rapids Riverfront)
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Riverfront Hotel Grand Rapids
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33%
Ranked #39 of 52 Hotels in Grand Rapids
A recent review
4 of 5 stars reviewed 2 days ago
Amanda H Clarkston, Michigan
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81 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Clarkston, Michigan
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We did our own brewery tour in Grand Rapids and crashed here for the night. Just north of the action. Room was older but clean and comfortable. The front desk staff was great. Room had fridge, microwave and single serve coffee maker. Bed was clean and comfortable. Live music in the bar was loud until about 1130pm. Did not hear... More

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Traverse City, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We blocked a set of rooms for one side of the family for a wedding in GR. The process of getting the rooms was great. They allow pets which was a must for 1 family member, rates were very reasonable and rooms were clean. Cons - breakfast not included, don't expect speedy elevators they appear to be original equipment (but... More

Was this review helpful? Yes 3
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Dear Valued Guest, We are happy to hear that your stay was a pleasant one. Our staff takes pride in the fact the we were able to take care of your needs. We do have a great location which makes finding restaurants and other activities easy and accessible. Thank you for taking the time to write such a great review.... More

Toronto, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel used to be a raddison hotel not too long ago, and you can tell by the furniture. Our room was clean and was the bathroom, I would say the hotel hasn't been redecorated in the last 4-8 years. The hotel staff was lovely and had taxis called for us. It was about a10$ cab ride into the town... More

Was this review helpful? Yes 1
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. I believe your review is a fair and reasonable account of what kind of experience one could expect at the Riverfront Hotel. We may not be the Waldorf Astoria, but we do offer great service, nice amenities and a clean room at a fair... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Costumer service is TERRIBLE!!! Not only is the staff rude, but they are NOT helpful either. The hot tub stinks, rooms stinks, even the odor when you walk in the doors of the hotel it just STINKS. the cost for the hotel is REDICULOUS being that it's absolutely terrible. This is worst than a motel. Location is TERRIBLE. Oh and... More

Was this review helpful? Yes 1
Irving, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

No, it's not the Waldorf Astoria, but it has the feeling of an old hotel. The room I had was somewhat dated but still functional. Almost had an old world European flavor to it. I give them credit for installing sleep number beds. I arrived late for a one-night stay and the kitchen had just closed. The front desk was... More

Was this review helpful? Yes 6
Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review regarding your recent experience with us. I am pleased that you found our staff to be helpful and the property to have a certain old school charm. We are one of the older hotels in the downtown Grand Rapids area. Our guest room floors were constructed with... More

Rockford, Michigan
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 15, 2014

I came back to this place for my return trip to Grand Rapids. It has a great location being just minutes from downtown, without having to pay the huge downtown prices. The staff was excellent as usual. The hotel and room could use a bit of updating but were clean. Plus they have free comedy night on Sunday's in the... More

Was this review helpful? Yes 8
Hickory Corners, MI
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 14, 2014

Let me start by saying that the staff was very friendly. The lobby welcoming, but the good stops there. The first room I checked into had water dripping from the ceiling that had obviously been repaired before (unsuccessfully). The elevator was incredibly slow so I asked for a first floor room...they put me right on the corner of the hall... More

Was this review helpful? Yes 5
1 review
3 of 5 stars Reviewed July 28, 2014 via mobile

The only good part of the hotel is the bar, which I usually never go to on business trips, but had a great time with the other guests. Wish I had tried the hot tub; pool was chilly but clean. Gym bike was kind of broken. Half the staff goes the extra mile to accomodate guests needs, the other half... More

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Riverfront H, Manager at Riverfront Hotel Grand Rapids, responded to this review

Dear Valued Guest, We sincerely appreciate your feedback regarding your recent stay with us. It is unfortunate that you did not get a chance to use our hot tub as our spacious pool area is truly one of our unique attractions. I am disheartened to hear that not all of our staff went the extra mile to accommodate your needs.... More

Loveland, Ohio
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed July 25, 2014

I stayed here on July 23rd. I always look on Trip Advisory before I stay somewhere. Even if I have stayed there before. I stay at this hotel about every 3 -4 months. When I saw the negative reviews I wondered what had happened since the last time ( which was 3 months prior ) that I stayed here. I... More

Was this review helpful? Yes 5
South Bend, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2014

Stayed here when going to event at the Van Andel Arena. Hotel was not as pictured in the add. Parking lot dirty! King Room small. Elevator very small. Heater in room had odd smell when it was working. No fan in bathroom. Told desk about the odor said it would be cleaned. Only good thing from desk was suggestion to... More

Was this review helpful? Yes 1
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Additional Information about Riverfront Hotel Grand Rapids

Address: 270 Ann Street NW, Grand Rapids, MI 49504 (Formerly Radisson Hotel Grand Rapids Riverfront)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riverfront Hotel Grand Rapids 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Radisson Grand Rapids
Grand Rapids Radisson

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