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All 52 Grand Rapids hotels

Country Inn & Suites Grand Rapids

2.5 of 5 Hotel   |   5399 28th St SE, Grand Rapids, MI 49512
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75%
Ranked #20 of 52 hotels in Grand Rapids
A recent review
4 of 5 stars reviewed 2 weeks ago
Jessica L Traverse City, Michigan
  • Overview
  • Reviews (134)
  • Photos (58)
  • Amenities
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  • Room tips (27)
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134 people have reviewed this hotel

Traveler rating
    58
    43
    11
    12
    10
See reviews for
46
27
9
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Traverse City, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

Though the propety needs updates, the room was clean and the staff friendly. Little things like real dishes at breakfast are a nice touch. The food was good and well stocked. We have been traveling quite a bit recently and it was nice to have a clean room (which hasn't been the case at menu places we've stayed).

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Beverly Hills, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for just one night but we were very impressed. The staff was the stand out. They were so nice and went above and beyond to welcome us and tell us about the hotel. The hotel even offered free dinner. The room was very clean and comfortable. Good amenities for the price.

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Manchester
Top Contributor
80 reviews 80 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were attending a figure skating competition at the Patterson Road Arena, and traveling with our dog. This hotel met all of our needs - close to the arena, pet-friendly, plus great staff, excellent breakfast, and close to Meijer store. Front desk staff was very responsive to our needs. Nice grass areas to walk the dog. Better than average breakfast... More

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Top Contributor
70 reviews 70 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location next to a Meijer store and many eating establishments, so it's a convenient place to stay near the airport. Having said that... We have stayed at Country Inn and Suites in different areas of the country, but have never had an experience quite like the one here (in Country Inn's or any other... More

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Vanessa E, General Manager at Country Inn & Suites Grand Rapids, responded to this review

We're very sorry to hear about your experience at our hotel. We do our best to accomodate a guest with a room at one of our sister properties if ever a situation such as this arises at our location. The sister property, however, should definitely have given you the room at an equivalent price. If you have a moment to... More

Cambridge, Massachusetts
Top Contributor
73 reviews 73 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 16, 2014

This is a typical Country Inn hotel with free breakfast, managers evening reception on weekdays, swimming pool, and cookies and teas in the lobby. We stayed only one night before flying out of Grand Rapids the next morning. The room was clean and quite specious, the only compliant we had is that there were no blackout curtains, only the sheer... More

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Vanessa E, General Manager at Country Inn & Suites Grand Rapids, responded to this review

Thank you for taking the time to leave us a review about your experience at our hotel. We actually do have blackout curtains on our windows, they are tucked behind the sheer curtains closest to the window. I'm sorry that yours were not visible! I will be sure to talk to Housekeeping to prevent this from being an issue for... More

Troy, Michigan
1 review
5 of 5 stars Reviewed June 11, 2014 via mobile

When I arrive here, after a long day, I opened the door of the hotel to see cookies straight ahead! The staff was very friendly. My room was beautifully designed and extremely clean. The staff even left candy on top of the towels! I was amazed to find out that the hotel provided COMPLIMENTARY DINNER! This hotel is a great... More

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Detroit, MI
1 review
5 of 5 stars Reviewed June 10, 2014

In town for the Grand Rapids Triathlon, this was the host hotel and did a great job with a early check in, opening up the breakfast area early for the athletes and the cookies all day long:) Kids enjoyed the pool. The hotel was very clean and well maintain and very well located next Meijer and lots of restaurants close... More

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Lakewood, California
1 review
4 of 5 stars Reviewed May 28, 2014

We spent 4 days and 3 nights here and had a very pleasant time. Our rooms were clean and very quiet. Breakfast was great and we were able to visit with family at breakfast and felt no pressure to leave. I would stay again and would reccommend it to others. This is our 3rd stay at Country Inns and would... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed May 28, 2014

I stayed 2 nights during memorial day weekend at this suite, and we all loved it. The place was very clean, they changed towels for the next day, and all the staffs were so friendly. I had to warm up food, and they lend me plates, silverware and even gave me milk for my kids. Fast check in and check... More

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Markham, Canada
1 review
5 of 5 stars Reviewed May 26, 2014

Enjoyed our one night stay. Quiet hotel. Nice and clean. Friendly staff. Usual complementary breakfast items which was replenished quickly and the eating area was kept clean. Would definitely stay again.

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Additional Information about Country Inn & Suites Grand Rapids

Address: 5399 28th St SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Grand Rapids 2.5*
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Also Known As:
Country Inn & Suites Grand Rapids Hotel Grand Rapids
Country Inn & Suites Grand Rapids Mi
Country Inn Grand Rapids
Grand Rapids Country Inn
Country Inn And Suites Grand Rapids

58 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Stay at the Country Inn & Suites Grand Rapids, MI hotel and enjoy convenient amenities, unrivaled customer service and an ideal location. Our hotel features free Wi-Fi, premium cable on flat-screen TVs, indoor pool and all you need to feel right at home. We are located just minutes from Gerald R. Ford International Airport as well as a great variety of museums and top shopping opportunities. Book your reservations at Country Inn & Suites and see what sets us apart from other Grand Rapids hotels. ... more   less 
Number of rooms
60

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