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Country Inn & Suites By Carlson, Grand Rapids Airport

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5399 28th St SE, Grand Rapids, MI 49512
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Country Inn & Suites By Carlson, Grand Rapids Airport
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Country Inn & Suites By Carlson, Grand Rapids Airport
Country Inn & Suites By Carlson, Grand Rapids Airport
Country Inn & Suites By Carlson, Grand Rapids Airport
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214 reviews from our community

Traveler rating
    92
    66
    21
    22
    13
See reviews for
74
42
12
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (70)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (35)
All months
Top Contributor
108 reviews 108 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

When visiting in Grand Rapids we like to stay here as this establishment is friendly, clean, with a homey feel. We always feel so comfortable here. We enjoy the breakfast in the morning and coffee and cookies throughout the day. This is a wonderful place to stay.

Was this review helpful? Yes
Rose B, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you so much for your review! We are so excited to hear that you continuously enjoy your stays and look forward to the next time you visit us again! Rachael Stutz, Assistant Manager More 

Denver, CO
Top Contributor
69 reviews 69 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my physically disabled hockey team. The rooms were comfortable. The free breakfast had good bread, waffle, egg and fruit options. The elevator is centrally located by a comfortable fire and couch entry, typically with cookies or popcorn. The team enjoyed the indoor pool. The room WiFi was fine, but the waiting area computer/printer was barely functional.... More 

Was this review helpful? Yes 1
Rose B, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you for your review! I'm so happy to hear that your team enjoyed all the extra amenities that we offer our guests! The Be Our Guest breakfast is a great way to start your morning and there is such a variety of options to choose from. I'm sorry that we could not extend a later checkout time for your... More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were staying at this hotel as part of a soccer tournament. It was contracted with the tournament to hold teams. Although I understand early check-in is not always possible, it would have been nice. I was told there was no way, they had a large group stay the night before. The rooms were ok, dressers were missing knobs, the... More 

Was this review helpful? Yes
Rose B, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

I'm sorry that we did not meet your expectations during your stay with us. Rachael Stutz, Assistant Manager More 

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