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Country Inn & Suites By Carlson, Grand Rapids Airport

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5399 28th Street, Grand Rapids, MI 49512
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Country Inn & Suites By Carlson, Grand Rapids Airport
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Country Inn & Suites By Carlson, Grand Rapids Airport
Country Inn & Suites By Carlson, Grand Rapids Airport
Country Inn & Suites By Carlson, Grand Rapids Airport
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252 Reviews from our TripAdvisor Community

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Traveler rating
    110
    78
    27
    22
    15
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96
46
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59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (77)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (35)
All months
Jackson, Michigan
1 review
5 of 5 stars Reviewed today NEW

This Country Inn was very clean, great breakfast and excellent staff! Located right off of 28th street in the Meijer parking lot, everything you need is right there! Would definitely stay here again and again!

Review collected in partnership with Country Inns & Suites By Carlson

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Kane
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

The room was clean and comfortable. We took our 3 grandkids with us and they really enjoyed the whirlpool and pool which were nice and clean, plenty of pool towels available too. Breakfast was good, plenty to choose from. The check in was pleasant and fast, and so was checkout. I would not hesitate to stay here again. Thanks!

Was this review helpful? Yes
Cincinnati, Ohio
1 of 5 stars Reviewed 4 days ago NEW

My things were taken from my room and returned to me as the police pulled up to make my report. Was double billed and none of my 400 dollars for 1 night they took has been returned. Not a good choice!

Review collected in partnership with Country Inns & Suites By Carlson

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Rose B, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you for your review. We try to make all of our guests stay enjoyable and I'm sorry to hear that you did not have a good experience at our hotel. We will work with our team to ensure future guests do not experience these sorts of problems. Rachael S., Assistant Manager More 

Eugene, Oregon
Level Contributor
124 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have stayed at the Country Inn & suites Grand Rapids East and enjoyed it. Figured the airport one should be ok, but I was disappointed. The staff not as cheerful or helpful. The safe in the room was locked open. The air conditioner didn't cool my room down until early morning. Breakfast ok but bland. I won't be back

Was this review helpful? Yes
Rose B, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you for your review. I am sorry to see that you did not enjoy your stay with us. We will work with our staff to ensure that we get these problems fixed immediately. Rachael S., Assistant Manager More 

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