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All 52 Grand Rapids hotels

Super 8 Grand Rapids/Airport

2.0 of 5 Motel   |   4855 28th Street SE, Grand Rapids, MI 49512 (Formerly Exel Inn)
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Super 8 Grand Rapids/Airport
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32%
Ranked #38 of 52 hotels in Grand Rapids
A recent review
3 of 5 stars reviewed 1 week ago
Evelyn Q
  • Reviews (120)
  • Photos (17)
  • Amenities
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  • Room tips (8)
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120 people have reviewed this hotel

Traveler rating
    12
    27
    39
    19
    23
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31
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed yesterday NEW

To start our stay there the parking lot had lots of people hanging around we even woke up in the morning to our car having cups of coffee left on it. The common areas of the hotels had no airconditioning and were extremely hot and humid. In our rooms they had dated beds without mattress covers or even a sheet... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights for work. Affordable if you are on a budget, but if you are on vacation I would pay a bit extra and stay somewhere else. Location is good. There are a handful of restaurants within walking distance. Woodland Mall is right down the road. Would have been nice to have a mini fridge in the... More

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Chris V, General Manager at Super 8 Grand Rapids/Airport, responded to this review

Thank you very much for taking the time to write about your stay with us. I'm especially pleased to hear that my staff took such great care of you and your needs. We hope that when you return to Yakima, you'll come see us again! More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The location and the staff were fine. Not crazy about the room or the amenities offered there. Probably will not be back. Probably Will spend the money for a not so budget hotel next time I am in the GR area.

Was this review helpful? Yes
Chris V, General Manager at Super 8 Grand Rapids/Airport, responded to this review

We apprecaite you taking the time to review your stay with us. For a limited service property, we try to give you all the services we can. Thank you for staying with us, we do apprecaite your business very much. More

Fort Worth, TX
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We got a tiny room with a double bed for our small pricetag, but it was alright. We arrived late, left early and didn't linger. It was the most affordable place we could find in Grand Rapids that allowed pets. The hotel manager who managed the desk in the middle of the night was very personable. Nothing special here and... More

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Chris V, General Manager at Super 8 Grand Rapids/Airport, responded to this review

Thank you very much for taking the time to write about your stay with us. We hope that when you return to Grand Rapids, you'll come see us again! More

Grand Rapids
1 review
3 of 5 stars Reviewed 4 weeks ago

The rooms could use refridgerators. The front desk staff told me that there was no place available to deliver at 2am. Which seems ridiculous to me.

Review collected in partnership with Super 8

Was this review helpful? Yes
Chris V, General Manager at Super 8 Grand Rapids/Airport, responded to this review

Thank you for staying with us, we do apprecaite your buisness. I'm sorry, we weren't about to find some place that would deliver at that time of the morning. We do have a list of restaurants that do delivery to the hotel located in the lobby area. We hope you come back abd stay with us again. More

Houston, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

There was doo-doo on the toilet seat! Breakfast was decent (what you would expect at a Super 8), however, the neighbors upstairs wouldn't stop going at it ALL night. The room felt like it was going to fall in. The people in the front desk were notified but didn't bother offering me another room. Very rarely did you find any... More

Was this review helpful? Yes
Chris V, General Manager at Super 8 Grand Rapids/Airport, responded to this review

Your patronage is very important to us and I am sorry that your stay was less than expected. It is our hope that you will consider staying with us again during future visits to Grand Rapids. We will be sure to place you on the second floor. I will speak with my staff about providing the best possible service. More

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Additional Information about Super 8 Grand Rapids/Airport

Address: 4855 28th Street SE, Grand Rapids, MI 49512 (Formerly Exel Inn)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Grand Rapids/Airport 2*
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Also Known As:
Super 8 Grand Rapids/Airport Hotel Grand Rapids
Super Eight Grand Rapids
Grand Rapids Super 8
Grand Rapids Super Eight

17 photos of this hotel

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Room/suite (6)
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Hotel & grounds (3)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
107

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