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All 52 Grand Rapids hotels

Red Roof Inn

2.0 of 5 Hotel   |   5131 28th Street SE, Grand Rapids, MI 49512
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Red Roof Inn
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73%
Ranked #28 of 52 hotels in Grand Rapids
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
MsSexylady266 Flint, Michigan
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63 people have reviewed this hotel

Traveler rating
    19
    25
    13
    4
    2
See reviews for
11
12
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Flint, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was small, which was ok for one night. I wouldn't stay longer than two if you have a family. They have make update to the rooms, but the beds was horrible. In great need of new mattresses and the bath tub ,which had cracks in. The floor and bathroom needed to be reclean. I was in room 334.

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review

Dear Guest, Thank you for taking the time to review our property. I regret to hear that we were not able to exceed your expectation during your previous stay with us. We have just recently completed renovations and are still in the process of replacing the mattresses in the rooms. We hope you will give us the opportunity provide you... More

Grand Rapids, Michigan
1 review
3 of 5 stars Reviewed February 27, 2014 via mobile

My husband and I stayed here on a business trip. I must say, the upgrades to the room are very nice, and the room seemed to "appear" clean. Until further inspection. Every picture frame and wall hanging were COVERED in about a months worth of dust, there were cobwebs hanging above the sink from the flourescent lights, someone even wrote... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Dear Guest, Thank you for sharing your review with fellow tripadvisor travelers. I would like to forward my sincere apologies for the condition of the room upon check in. I want to assure you that this is not a regular occurrence in our facility. We are now in the process of retraining our housekeepers on the standards and procedures of... More

Senior Contributor
35 reviews 35 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2014 via mobile

This is not the Ritz-Carlton to be sure, but for the price, it is very nice. It appears to have been recently remodeled and in good condition. Carpeting has been replaced with faux-hardwood, which is like. Bed was reasonably comfortable, though pillows (like most places) were a bit funky....bring your own if you can. Only negative is that the plumbing... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Dear Russ, Thank you for your honest review. We are glad to see that you have noticed the many changes we have made to the property and hope to see you again next time your travels require nice affordable accommodations in the area! More

Warren, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 22, 2014

I needed a clean, inexpensive place to stay...What a surprise. Very modern and comparable to the big guys. The desk staff (Ami) was more than kind and welcoming. I will be staying here again in the near future. Thank you for updating your rooms.

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redroof11, General Manager at Red Roof Inn, responded to this review

Dear Guest, Thank you for your wonderful comments regarding our property and team. I will be delighted to forward your comments across to the rest of the team to enjoy. We are proud to be your choice in affordable accommodations in the area and look forward to welcoming you back to next time you are in town! More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2013

I stay for 5 Nights over Thanksgiving, I got an Excellent rate for 5 Nights. The Room was newly remolded. The Red Roof Inn was located in the Middle of EVERYTHING. Starbucks, Walmart, Target, Staples, ETC. Excellent Location. Thank You JG.

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redroof11, General Manager at Red Roof Inn, responded to this review

Dear Welder775, Thank you for sharing your review. I am happy to hear that your enjoyed your stay with us and thank you for mentioning our fine location on 28th Street! We are positioned in the commercial district of town near 100s of restaurants, shopping centers and theatres, close to the interstate but not too close so road noise is... More

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed December 3, 2013

This is my second time staying at this Red Roof Inn; I first stayed here on 11/14/2013 & came back for a second time. I always try to stay at Red Roof, great value being the primary reason. I've stayed at many; New Mexico (both of them), the one in Albuquerque has an indoor pool! So great after a long... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Dear Mike-David B, We are delighted to be your choice in accommodations for the area! Thank you for sharing your thoughts in this wonderful review with fellow travelers. I appreciate your compliments to our renovations and team. It’s very nice to hear that you enjoyed our room amenities, service and value just as much as we enjoyed providing them to... More

Raleigh, North Carolina
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 13, 2013

Needed a reasonably inexpensive hotel while passing through Grand Rapids. This one is very near the airport and not far from town. Was heading to Lansing the next day and the hotel is right off of the expressway. The property is a bit dated but seemingly well kept. The room was clean and everything in working order. Best part, however,... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review

Dear Kwesi M, Thank you for your review! Here at Red Roof Inn we are committed to exceeding our guests expectations and I am happy to hear that my team was able to contact you after check out to return your I-pad! We love to see lost and forgotten items returned to our guests. Our service quality has been a... More

Indianapolis
Top Contributor
79 reviews 79 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 11, 2013

Three members of my family stayed at this location while visiting the Grand Rapids area. This motel is very conveniently located just off the interstate with shopping and eating areas within walking distance. The room was very clean and fairly quiet...it was over the weekend when we were there and it was very crowded. We were not kept awake by... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Dear Kathleen Rene, Wow! I am so delighted to hear that you enjoyed your stay with us. Thank you for sharing this wonderful review. I appreciate your compliments to our team members and hope that you had a great time with your family here in Grand Rapids! As you mentioned we are in a very convenient location, just off the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

I've stayed here four different times over the past two months, and every stay was enjoyable. The grounds are maintained meticulously, especially considering the price level of this motel. Ami in particular, and all the staff at this Red Roof Inn, are helpful, quick, and efficient. I stay at a number of "budget" motels around the country in my line... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review

Dear JoeTravelerGuy, Oh my! Thank you for such a fantastic and encouraging review! We do take pride in our facility and strive to deliver a hassle-free and quality stay to all of our guests. I am so happy to hear that you enjoyed your stay with us. We also greatly appreciate your compliments to our team, I will be delighted... More

Cleveland, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 1, 2013

not sure why anyone would say anything bad about this place.nice looking hotel away from the street for a quiet evening.staff was friendly rooms were very nice and very clean.i was very satisfied staying here and would again.

Was this review helpful? Yes 2
redroof11, General Manager at Red Roof Inn, responded to this review

Dear Dennis t, Thank you so much for sharing your review of our newly renovated NextGen style inn! I am delighted to hear that you enjoyed your stay with us and look forward to welcoming you back next time your travels bring you to this area. Best regards, Ami Tricomo General Manager More

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Additional Information about Red Roof Inn

Also Known As:
Red Roof Inn Grand Rapids
Grand Rapids Red Roof Inn
Address: 5131 28th Street SE, Grand Rapids, MI 49512
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Best Value Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn 2*
Reservation Options:
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