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All 52 Grand Rapids hotels

Red Roof Inn

2.0 of 5 Hotel   |   5131 28th Street SE, Grand Rapids, MI 49512
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72%
Ranked #27 of 52 hotels in Grand Rapids
A recent review
3 of 5 stars reviewed 1 week ago
Coffeegal17 South Charleston, Ohio
  • Overview
  • Reviews (74)
  • Photos (21)
  • Amenities
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  • Room tips (10)
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74 people have reviewed this hotel

Traveler rating
    22
    30
    15
    5
    2
See reviews for
12
14
17
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
South Charleston, Ohio
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stopped here for one night on the way through town. The Room they gave us was probably a previous smoking room. It's been recently renovated but the carpet was stained and so was the bedding. The shower flooded the bathroom floor. The staff was very friendly. Area appeared safe with lots of restaurants and shopping. Appeared to have been... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Thank you for your review! I am sorry that your room had previously been smoked in, as that is not a pleasant smell for anyone. I have recently purchased a product that eliminates odors such as these, to remove any unwanted scents. I also do apologize for any stains you saw on both the bedding and carpet as I will... More

Hudson, NC
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here last week. The staff was friendly, location is convenient to shopping and eating. My room was clean, bed was comfortable. They were doing some renovations on the sidewalk outside of my door, including new concrete, this was a slight inconvenience. Also compared to other hotels in the area their channel selection is a bit lacking in my... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review

Thank you for your response! I am glad that our rooms were accommodating for you! I do apologize about the concrete work that was being done during your stay, as it is now completed and looking beautiful! As for the channel selection, unfortunately we do have the minimum requirement to adhere to Red Roof Standards. However, our location offers many... More

Quincy, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Red Roof got the essentials right. Upgraded modern furniture in the king offiice room. Flat screen,fridge,micro wave and square sink on top of storage counter top. Actually I was surprised and impressed. Plan to book here again for pleasure trips to visit friends. Hope prices don't increase. No breakfast but 20% off at IHOP with room card was great, oh... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review

Thank you for your review! I am glad that we were able to exceed your expectations! I too love the modern look of the rooms, as do many of our guests. Also, the microwaves and refrigerators are conveniently located in all of our rooms to help give each of our guests the most accommodating room available. My staff and I... More

West Bend, WI
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed to quickly find a one night stay in Grand Rapids area. A check on Trip Advisor turned up a highly rated, low cost opening at the Red Roof Inn. The staff was outstanding, both at check-in and check-out. Our room was neat and clean and the bed wonderful. The location is a tough one to keep a hotel... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review

Thank you and all others for your reviews, as they are a key factor to bring people to our property! I am pleased that you were able to stay at our property and my staff and I look forward to your next visit! Ashley Christoferson General Manager Red Roof Inn #011 p: 616.942.0800 f: 616.942.7741 More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed this no frills room at a great price as a pit stop on a long road trip. Plentiful restaurant choices with a great Bob Evans for early breakfast. Grocery stores too for cheap provisions. The room was clean, comfortable and quiet. The front desk manager was extremely pleasant and helpful. Asked for extra pillows and she brought them... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Thank you for you review! I'm pleased to hear that you had a great stay. You will be glad to hear that our exterior is currently being renovated, as we just finished replacing the concrete upstairs as well as other provisions and renovations! As for the internet I am working on making it faster and more efficient for all of... More

Orland Park, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at this red Roof several times in 2013 and 2014. Friendly management and staff, good prices, convenient location, clean rooms - this is what made me stay over there. Sometimes the internet was not so fast, but it didn't happen to often. I recommend everybody to stay at this Red Roof any time while in Grand Rapids. There... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Thank you for your review and we look forward to your next stay! p.s. I am working on getting the internet a little faster too! Ashley Christoferson General Manager Red Roof Inn #011 p: 616.942.0800 f: 616.942.7741 More

Michigan
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 3, 2014

So, I must say that every hotel in Grand Rapids was booked to capacity and I stayed here as a last resort due to no available rooms at other hotels. This appeared to be the next best thing (it represented the best of the available motels). When I arrived I had just enough time to check in and then had... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Dear Guest, Thank you for taking the time to write us a review. I regret to hear that your stay was less than a positive one. This is not a usual circumstance in our facility and I would like to apologize for any inconveniences you experienced during your stay with us. I want to thank you for bringing these matters... More

Port Huron, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 21, 2014

I made a mistake and booked for a later day but the clerk was very nice and accommodating. The room showed signs of being freshly remodeled. we stayed in room 220. One bad thing was that it looks like the outside walkway could collapse at any time and another was the cigarette burn in the blanket. All was quiet and... More

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redroof11, General Manager at Red Roof Inn, responded to this review

Dear guest, Thank you for sharing your review! I am happy to hear that our guest service agent was able to adjust your reservations to accommodate your needs. We are in our planning phase for the replacement of the second floor walkways and hope to have the opportunity to show you these changes and serve you again in the future.... More

Bristol, Indiana
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 7, 2014

I needed a park and fly hotel but did not want to spend a fortune so I went with the Red Roof Inn. Check in went smoothly, I did put a note in the reservation that I was needing to do the park and fly so she had me fill out the ledger and asked what time I needed to... More

Was this review helpful? Yes
redroof11, General Manager at Red Roof Inn, responded to this review

Dear IWANT2TRVLNOW, Thank you for reviewing our inn. I am delighted to hear that you had a pleasant stay with us. To address the shuttle service; we are currently using the shuttle of a sister property nearby. We can guarantee that the shuttle will pick you up within 15min of when you call to notify us that you have arrived.... More

Pinconning, Michigan
Top Contributor
249 reviews 249 reviews
149 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed April 26, 2014

I don't remember anything particularly bad about my stay at this Red Roof Inn. The check in staff was friendly, the room clean and comfortable, and the wireless internet worked fine. I left pretty early in the morning to catch a flight from GRR, and it was pretty convenient.

Was this review helpful? Yes
redroof11, General Manager at Red Roof Inn, responded to this review

Dear guest, Thank you for taking the time to share your review with us. I am delighted to hear that you found our amenities and location to be convenient for your travels through Grand Rapids. You are welcome to take advantage of our airport shuttle next time you are in town! Best regards, Ami Tricomo General Manager More

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Additional Information about Red Roof Inn

Address: 5131 28th Street SE, Grand Rapids, MI 49512
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn 2*
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Also Known As:
Red Roof Inn Grand Rapids
Grand Rapids Red Roof Inn

21 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style
#2 Best Value Hotel in Grand Rapids #21 Business Hotel in Grand Rapids
Hotel Class
Number of rooms
107

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