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Red Roof Inn

2.0 of 5
5131 28th Street SE, Grand Rapids, MI 49512
Hotel amenities
Red Roof Inn
Ranked #25 of 51 hotels in Grand Rapids
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35 reviews from our community

    Trip type
Traveler rating
    10
    14
    7
    3
    1
Date Rating
Boyne City, Michigan
1 review
4 of 5 stars Reviewed May 16, 2013 NEW

I stayed here overnight May 14, 2013. They are in the midst of remodeling, so there is some construction going on and furniture being moved around. Flooring is new, room was clean. Had a king bed room and it had a fridge and microwave. Economical, clean, comfortable bed. Staff was very helpful. Dog friendly, which is one big reason why... More

Was this review helpful? Yes
Greeneville, Tennessee
1 review
2 of 5 stars Reviewed March 29, 2013

I book 3 to five days a month at Red roof Inn at Grand Rapids, MI. Since January i have not receive booking confirmation since January 20th, 2013. and when checking in the reservation is missing from Inn's computer system; and booking has been cancelled (2 timers); and booking has been booked to another with room keys allowing entry into... More

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traverse city, mi
Top Contributor
115 reviews 115 reviews
12 hotel reviews
Reviews in 45 cities Reviews in 45 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed January 19, 2013

Stayed here one night prior to flight based on TA reviews. The desk staff was the best part. Room did have WiFi and flat screen tv with many channels. Room was dingy, chairs were very stained to a point I used the bath mat on the cushion. Everythi ng else was below an old Motel 6 standard. Staff did say... More

Was this review helpful? Yes 1
See 3 more reviews by Bill H for Grand Rapids
Grand Rapids, Michigan, United States
1 review
5 of 5 stars Reviewed January 1, 2013

My fiance and I have to stay at a hotel until we can find a home to buy...The staff from management to housekeeping have made sure that we are comfortable in every possible way. The rooms are clean. For what we pay to stay here it was definitely worth it.

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Lake Orion, Michigan, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 7, 2012

Previous reviews cited the very friendly staff which is quite true. However the room ? That is another story. The night was cool so we tried to turn the heater, bad move! It smelled so bad that we had to turn it off and froze the rest of the night. The bathroom was quite dirty. Hair in the tub and... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review
October 9, 2012

Thank you for letting us know we met your expectations on a friendly staff but I would like to apologize that you did not have the same impression of our room. We strive to provide a clean and well mantained room for all our guest and we will work harder to ensure that the level of the room experience matches... More

ann arbor, michigan
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 1, 2012

Drawn to this Red Roof Inn by good reviews on TripAdvisor and a coupon for $42/nite. The place could use updating in most aspects, but still is fairly comfortable and not too rough around the edges. Staff were very helpful and competent, couldn't have asked for more from a 2 star hotel. PQR is high. About 10-12 minutes from downtown.... More

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redroof11, General Manager at Red Roof Inn, responded to this review
October 4, 2012

Thank you for taking the time to write a review of our inn. We are happy that you enjoyed your stay and would visit our inn again. I will make sure to share your comments with the rest of the staff, they always enjoy hearing positive feedback. We do have a convenient location, just off the interstate, and we are... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 12, 2012

We needed a budget hotel and this fit the bill. We were on a bottom floor unit right across from the McDonalds. We had a late check in, and check in went well. The attendant, robby, mapquested me directions for the next day. Extra towels were given at the desk since we planned for 2 people and arrived with 4.... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review
September 4, 2012

Thank you for taking the time to write a review of our inn. We are glad you enjoyed your stay with us and felt it was a good value. I will make sure to pass on your nice comments about our staff and the quick service you received with your car problems. We look forward to seeing you in the... More

East Lansing, Michigan
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 10, 2012

We decided to stay overnight in GR rather than drive home and back the next day. The price of this hotel was less than a tank of gas that weekend! Good location, right off the highway, lots of options for quick food all along 28th Street. Check in was easy, we asked for extra towels and they happily provided them.... More

Was this review helpful? Yes 2
See 3 more reviews by srainone for Grand Rapids
redroof11, General Manager at Red Roof Inn, responded to this review
August 13, 2012

Thank you for taking the time to write such a nice review of our inn. We are happy that you enjoyed your stay and would return in the future. I'll make sure to share your comments with our team. It was a pleasure having you as a guest and we look forward to your next visit. More

Saline, Michigan
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 6, 2012

Some travelers will automatically dismiss a two-star hotel and not even consider it. For those of you who limit your searches to three stars or more, you will overlook a few quality hotels that may impress you. This is one such hotel. The room I had was clean and comfortable, and granted, without a hair dryer or flatscreen, and simple... More

Was this review helpful? Yes 2
redroof11, General Manager at Red Roof Inn, responded to this review
August 8, 2012

Thank you for writing such a nice review, we're happy that you enjoyed your stay. Yes, we're not a fancy 3 or 4 star hotel but we can still provide a nice clean and comfortable room at a great price. Thanks again for giving a chance to show you that you can still get a nice room at an economy... More

Holton, Michigan
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 31, 2012

First of all, no blow dryer, no iron, foil packets for shampoo, no tissues, no breakfast, and the smallest coffee maker I've ever seen. My king room sported a fridge and microwave, although I understand not all rooms have those. USA Today and coffee are available in the lobby. There are no elevators, so if you get the 2nd floor,... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review
August 8, 2012

Thank you for taking time out of your busy schedule to write a review. We're glad you enjoyed your stay in our Superior King rooms which do come with a micro-fridge and in room coffee. We don't offer as many ammenties as some of the much higher priced hotels but we feel it is still a great value. I have... More

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Additional Information about Red Roof Inn

Also Known As:
Red Roof Inn Grand Rapids
Grand Rapids Red Roof Inn
Address: 5131 28th Street SE, Grand Rapids, MI 49512
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center Free Parking Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Grand Rapids
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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