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All 52 Grand Rapids hotels

Hilton Grand Rapids Airport

3.5 of 5 Hotel   |   4747 28th Street SE, Grand Rapids, MI 49512
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66%
Ranked #16 of 52 hotels in Grand Rapids
A recent review
5 of 5 stars reviewed 1 week ago
LouMeeuwenberg Fremont, Michigan
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199 people have reviewed this hotel

Traveler rating
    68
    61
    50
    18
    2
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42
27
16
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Fremont, Michigan
Top Contributor
62 reviews 62 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I, along with our daughter and grandchildren, recently had 2 rooms. Both were clean and comfortable. I was on a very restricted diet and the restaurant staff did their very best to accommodate my needs. The service was great. We look forward to staying again in the future.

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Lakeview, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean comfortable room. Free 5 minute shuttle ride to the airport. Free parking of my vehicle while I was away. Called for shuttle ride back when I was at baggage claim & shuttle was waiting when I walked out. Affordable considering I would have spent $70 at the airport long term parking.

Review collected in partnership with Hilton Hotels & Resorts

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Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

Hi Gary, Thanks for taking the time to leave a few words about your stay with us. We hope to see you again soon. More

Whitewater, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I worked a show at the convention center and spent the week at a wonderful Marriott in downtown Grand Rapids. I stayed at this location the final night as I wanted to get out of the city with the trailer I was towing. This is a disappointing and dated hotel, but the staff was excellent.

Review collected in partnership with Hilton Hotels & Resorts

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Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

Hi Brian I apologize that you didn't find our hotel up to your expectations before you come in to visit us. Was there anything in paticular that you found not up to standard that we may be able to address? Please feel free to email me at elijah.wier@hilton.com with any comments or questions. Thank for taking the time to review... More

Falkenstein, Germany
1 review
3 of 5 stars Reviewed 2 weeks ago

Old style hotel near the airport and not so far to the city center of Grand RApids, MI. Rooms are o.k., not the nicest but you can not expect more for 100 USD per night. Beakfast is lasy, but this becomes more and more the standard in USA, Meijer is not far away to buy some fresh fruits in the... More

Review collected in partnership with Hilton Hotels & Resorts

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Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

Hi Sven, We are actually due for some upcoming renovations at the end of this year that will really change the entire atmosphere and moderize the look of the lobby and restaurant areas. Thanks for leaving comments about your stay, we are all really excited to see the end product once it is finished! More

usa
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here one night for some business I had in Grand Rapids. Pros: Hotel is close to the airport and has free parking. Front desk staff is nice. Bed sheets and pillows are nice and soft! Cons: Doors slam very very loudly all night long. I don't think the other guests are trying to be malicious with this: Hotel... More

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Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

Good day, Thank you for leaving a review about your stay with us. I am glad that you were happy with the location and front desk staff during your time with us. Being so close to the airport really is a beneficial part of a lot of business travelers needs. I will let our exeutive chef know about your difficulties... More

Newtown, Connecticut
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are a Hilton Honors member, you will not like this hotel. The people that work there are good but the cleanliness and quality of this hotel are missing. I was there for 3 nights and was awaken every single night at 12, 1 ,2 ,3 and 4 am by loud people in the hall way. The walls are... More

Was this review helpful? Yes 1
Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

Hi Julie, Thank for leaving a review for us. I apologize for the quality of the sleep that you had while staying with us. I know, personally, how tough it is to operate the next day, especially being out of town, coming off of a less than restful night of sleep. I am happy that the front desk was accomodating... More

Leland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Airport Hilton in Grand Rapids MI is an excellent place to stay. The staff is very friendly and efficient. The rooms are well kept and the beds are very comfortable. The restaurant is exceptional.

Review collected in partnership with Hilton Hotels & Resorts

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Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

Thank you so much for your review. We are thrilled you had a good experience with us! More

Big Rapids, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice. The rooms are well-appointed and spacious. The only negative is that the walls appear to be paper thin and you can hear what goes on in the rooms next to you quite clearly. The hotel is very near the airport which is also a great feature.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

Hi Lisa, Thanks for leaving some notes about yours stay with us. There are some things that we can do to combat noise coming from other rooms. Next time you come in, let us know, and we will be able to work some things out for you. Thanks again! More

2 reviews
5 of 5 stars Reviewed March 10, 2014

Hotel is EXCELLENT! The onsite restaurant is wonderful! I choose to stay here anytime I am in the area. It is located near everything and very close to the airport. The staff is super friendly and the hotel is amazing.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

Thanks so much for your comments. Our goal is to have every guest leave the hotel feeling just like you! More

Brighton, Michigan
2 reviews
1 of 5 stars Reviewed March 8, 2014 via mobile

Kids running and screaming up and down hallway, room doors proper open with loud music. Called front desk said there was a team in house and they'd send someone to check on it. The people in the next room were loud. No sleep ruined our plans for the next day. Needless to say our weekend. away was ruined.

Was this review helpful? Yes
Elijah W, Front Office Manager at Hilton Grand Rapids Airport, responded to this review

I am so sorry to hear that the noise level in the hotel ruined your weekend away. I know how frustrating it can be to not get the peace and quiet your are expecting when you leave the house for a couple days. We are continually monitoring and looking for ways to keep the noise level down on weekends where... More

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Additional Information about Hilton Grand Rapids Airport

Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Grand Rapids Airport Hotel
Hilton Hotel Grand Rapids
Hilton Grand Rapids
Grand Rapids Hilton
Address: 4747 28th Street SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Grand Rapids
#20 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Grand Rapids Airport 3.5*
Official Description (provided by the hotel):
The Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 
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