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All 52 Grand Rapids hotels

Hilton Grand Rapids Airport

3.5 of 5 Hotel   |   4747 28th Street SE, Grand Rapids, MI 49512
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Ranked #21 of 52 hotels in Grand Rapids
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
LorenTW2014 Los Angeles, California
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  • Reviews (248)
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248 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Los Angeles, California
Top Contributor
58 reviews 58 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent a few days at the Hilton Grand Rapids. Staff was incredibly helpful, the room was always spotless and the restaurant downstairs had great dinners and an excellent morning buffet. Good restaurants around and a great gym and pool too.

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OAK PARK, United States
1 review
4 of 5 stars Reviewed 1 week ago

The restaurant is very reliable and the staff is very pleasant. The rooms are a good value. The bar is spacious and the staff has a good attitude which makes the place fun to visit and have a drink. The location makes for easy access to the airport and surrounding businesses.

Review collected in partnership with Hilton Hotels & Resorts

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Michigan, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nothing over the top special, but a good clean hotel. Expected a bit more from the restaurant. Wouldn't recommend unless you are without transportation in order to go someplace else. Love the mattress on the bed. So excited you can buy them.

Review collected in partnership with Hilton Hotels & Resorts

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Mequon, Wisconsin
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This facility offers everything required for an effective business stay. The rooms are always very clean, very quiet, and very comfortable. Almost luxurious. The check in staff is always prompt and courteous, and a doorman/greeter is always present in the lobby in the morning to answer questions. A wonderful restaurant is attached to the hotel, so there is no need... More

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Saint Louis, Missouri
Top Contributor
110 reviews 110 reviews
43 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is our third stay at this property (due to a car show-related event). We've had issues before, but this time I was a bit appalled that the promised (from last year) renovation hadn't happened. Carpet in the public areas is worn, but the hard surfaces appear clean. Carpet in our specific room was filthy. FILTHY. Gross. Flip-flops-at-all-times gross. Staff... More

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19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel while attending a conference at a nearby high school. The hotel was very nice with comfy beds and large rooms. We used the pool and hot tub to relax, which was great! Also you can't beat the location on 28th St with so many options for shopping and eating close by.

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Arlington, TX
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

3 night stay at the Hilton by the airport, was ok. Nice rooms, nice workout facility and pool. The service was not good, the staff was less than helpful. The reason I chose this hotel was because they had room service. I travel on business alone and all I wanted was to come back to my room and order food... More

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Grand Rapids, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I needed this stay after a rough visit. Your customer service is excellent beyond measure. The hotel itself was in a great location. It was clean and beautiful. The Front Desk, and even Maintenance assisted me as I was trying to get in my room and my hands were full.

Review collected in partnership with Hilton Hotels & Resorts

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Elizabethtown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When I first pulled up to the Hilton Grand Rapids Airport I was coming off of a 6 hr drive and had to use the restroom pretty bad. The front desk checked me in while allowing me to take care of that. By the time i was back my key and room were ready. Offered help with my bags then... More

Review collected in partnership with Hilton Hotels & Resorts

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Coeur d'Alene, Idaho
Top Contributor
143 reviews 143 reviews
89 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a standard Hilton hotel, nothing fancy about this place. It looked to be well maintained and clean. The front desk staff was very friendly and helpful. The single bed room was nice with plenty of space to move around and be comfortable. The bed was very comfortable. The bathroom was very small, but still had a good amount... More

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Additional Information about Hilton Grand Rapids Airport

Address: 4747 28th Street SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Grand Rapids Airport 3.5*
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Business Hotel in Grand Rapids
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Official Description (provided by the hotel)
The Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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