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Hilton Grand Rapids Airport

3.5 of 5 4747 28th Street SE, Grand Rapids, MI 49512
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Certificate of Excellence 2014
Hilton Grand Rapids Airport
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Hilton Grand Rapids Airport
Hilton Grand Rapids Airport
Hilton Grand Rapids Airport
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315 reviews from our community

Traveler rating
    104
    95
    76
    32
    8
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61
49
26
159
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, United States
1 review
3 of 5 stars Reviewed yesterday NEW

The overall experience was ok and I could see it being fine during non-renovation times. The service was good and the hotel was clean. However, the restaurant and gym were temporary placements that felt cramped and awkward. Additionally, my bathroom vent was permanently on and I found it difficult to sleep with the noise and the shower curtain design is... More 

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Elk Grove Village, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a work conference. The room was fine, as was the swimming area and conference rooms. My main complaint is the restaurant. The food was average, but the prices were extremely high. After eating there the first night, my co-workers and I found better places to eat close by.

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Powell, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was nice. My challenge was the cold shower due to water main break - which the front desk suggested this was due to cold weather. The work out room was under renovation and was located in a guest room. The treadmill was not working and it was just a tight fit. Staff was friendly and room was nice... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

old and run down! overflowing trash sat outside our room the whole time, it looked like the tub was re-caulked a, quick hurry up job! the room was very clean great bed! the door had a big gap, it looked like you could put a magizine in it! the pool an hot tub wer'e being renovated! not Hilton standards!

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Holt, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The room and bathroom were very clean and decorated beautifully! We loved the hotel and how close it was to the highway. We also loved the large king size bed, definitely necessary for my boyfriend who is over 6 ft tall!

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Monroe
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

As a frequent traveler I stay in many hotels. Hilton brands are typically one of my top choices. While this hotel is receiving a face lift and about to be re-branded, I do not see how it can improve enough to get me to stay here again.

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Kentwood
1 review
4 of 5 stars Reviewed 4 weeks ago

Even with the construction going on the staff was very good in helping us with our needs. With the restuarant haveing work done the room used for dining was excellent and the food was supurb. The room is self was very comfortable and we loved the pillows.

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Atlanta, United States
1 review
2 of 5 stars Reviewed January 27, 2015

The hotel was going through remodeling and it was in poor condition....getting to room was a long walk and no fitness room. When I booked the room, I saw nothing about amenities which were unavailable...service on the average or below side. Would have stayed elsewhere if I was aware.

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Was this review helpful? Yes 1
Jonesville, Michigan
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 16, 2015

Stayed here 2 nights for business accompanied by my wife. Location was convenient. Room was comfortable, wi-fi was good, water was hot, shower pressure was good, breakfast was good. Meeting rooms were comfortable and provided enough wi-fi for me and all my colleagues.

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Petoskey, MI, United States
1 review
2 of 5 stars Reviewed January 14, 2015

Night one, non-functioning thermostat resulting in cold room. Night two, left wake-up call for next morning that did not arrive resulting in being late to morning meeting. Day two, our business's assigned conference room separated only by a thin wall and the large group of women celebrating sales successes made conducting business impossible in our originally assigned room. relocated to... More 

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Was this review helpful? Yes 2
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Additional Information about Hilton Grand Rapids Airport

Address: 4747 28th Street SE, Grand Rapids, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#13 Business Hotel in Grand Rapids

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