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DoubleTree By Hilton Grand Rapids Airport

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4747 28th Street SE, Grand Rapids, MI 49512 (Formerly Hilton Grand Rapids Airport)
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DoubleTree By Hilton Grand Rapids Airport
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46 Reviews from our TripAdvisor Community

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Traveler rating
    19
    12
    8
    5
    2
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8
7
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs
5 of 5 stars Reviewed yesterday NEW

Once this issue was discussed issues were promptly corrected. We reviewed problems with hotel staff and also attended a wedding reception at this venue. Location of the hotel was very good for airport access.

Review collected in partnership with DoubleTree by Hilton

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Central Maine
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for my sons wedding. This is a very nice hotel and they were very friendly. They shuttled us over special just to pick up a rental car. Everything here was great and would stay again in the future.

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Hudson, Ohio
Level Contributor
59 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I, too, had stayed at this property when it was a Hilton. Restaurant/ Lobby renovations are fantastic. Very open, modern, and the menu selection was quite good. Breakfast next day held quite a bit more choices than the typical DT breakfasts I experience. Room itself seemed to have escaped the renovations. It was clean but as others mentioned, the HVAC... More 

Was this review helpful? Yes 1
St. Joseph, MI
Level Contributor
8 reviews
1 of 5 stars Reviewed 1 week ago

My husband and I had a horrible stay for our 35th wedding anniversary in room 365. We arrived around 6 p.m., and still had to wait quite a while for our room to be ready despite a 3:00 check-in time. We were given warm, but soggy cookies that fell apart in our hands. Unfortunately, we were given a handicap room... More 

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Norton Shores, MI, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was part of a Service Club convention. The staff bent over backwards to accommodate our needs. The food provided was excellent, but the portions were larger than we usually eat. Access to hotel was excellent as was the parking.

Review collected in partnership with DoubleTree by Hilton

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Raleigh, United States
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently refurbished, this Grand Rapids hotel is very close to the airport...two miles or so, and very convenient. Use the on-line checkin to make it easier. The front desk can get congested at 3 PM when large groups come in. The restaurant and bar are excellent. The rooms are large, furnished nicely. The showers are excellent and the water is... More 

Review collected in partnership with DoubleTree by Hilton

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Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel with my church family of 40 people. The hotel was clean, the staff was friendly, and the hotel has 24 hour shuttle service. They have the best chocolate chip walnut cookies that are always warm and fresh! And the beds are so comfortable I wish I could have had it shipped to me in Tampa,... More 

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South Dakota
Level Contributor
181 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a former Hilton property that was in such decline I had stopped booking it, finding the new and nearby Hampton Inn to be far superior. So I was intrigued with the new Doubletree rebranding and promised improvements. First the stunning improvements: 1) Redone lobby that is fresh, colorful, and welcoming. 2) Upgraded bar/restaurant facility that is no longer... More 

Was this review helpful? Yes 2
Baltimore, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I swore this property off my list of business spots when it was a Hilton, it has since rebranded as a Doubletree with very little upgrades. Hotel is musty, room are smelly, bathooms haven't been update in years. Avoid this property

Review collected in partnership with DoubleTree by Hilton

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Grand Rapids, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was great and friendly. HHonors rooms were neat and clean. Cable service could be better with updated flat screen tv's but, definitely worth the value and close to many eateries. I would stay here again.

Review collected in partnership with DoubleTree by Hilton

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