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DoubleTree By Hilton Grand Rapids Airport

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4747 28th Street SE, Grand Rapids, MI 49512 (Formerly Hilton Grand Rapids Airport)
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DoubleTree By Hilton Grand Rapids Airport
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DoubleTree By Hilton Grand Rapids Airport
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339 reviews from our community

Traveler rating
    113
    103
    79
    35
    9
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66
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170
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Herald, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

My room had no soap in it. Of course, I didn't realize this until I was in the shower, so it's not like I'm going to call room service at that time. The door was so loose that whenever somebody else in the hallway opened or closed their door, the vacuum created would rattle my door. It was loud enough... More 

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Bolingbrook, Illinois
Top Contributor
64 reviews 64 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Even though I did not fly into this airport this would be a good hotel for flying travelers. Close to restaurants, Smokey bones with in walking distance. Fitness center is small and was very crowded. Good sidewalks for running outside though. Breakfast is a very good buffet with option of made to order omelets.

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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

This hotel was very unaccommodating when it came to the fitness center being opened before 5:00am and their hotel rates for a diamond member. I talked with two customer service reps about the fitness center and they acted like they did not care.

Review collected in partnership with DoubleTree by Hilton

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Lino Lakes, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed recently when I was in town for business and this hotel is top notch! Some associates and I ate in the restaurant. It was a great meal at a reasonable price. I stayed in the suite and never wanted to leave. Clean, comfortable, and the staff was very friendly and accommodating. Free shuttle to the airport which is... More 

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West Chester, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean and staff was super friendly. Restaurant (Ganders) had great food. Recommend the fish & chips. Room service was quick. This location is close to the Grand Rapids airport and there are several restaurants nearby.

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Bridgeton, New Jersey
Top Contributor
153 reviews 153 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

The Doubletree is a well maintained and clean hotel. Stuff was very friendly and helpful. Their restaurant laves much to be desired - It's new so you'd expect hiccups but the food was unappetizing and service, while friendly was SLOW Lots of good places to eat nearby though

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Vacaville, California
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

The rooms are fairly large. Staffing is friendly but could use some training on meeting guests needs. There were no toiletries & limited towels. The shower could use a deep clean to remove mold. The coffee maker leaked, one cup of water in - 1/2 cup of coffee out & the rest on the counter. The problems were reported with... More 

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portland, me
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Second stay at this property. First stay was fine. This time not so good. Room was too warm on arrival at 11PM (even though it was May 2nd) but the AC only blew room temperature air. Suffered through the night. Told the front desk the next morning, and expected to come back to a cool room that evening. Nope. Still... More 

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Duluth, Minnesota
Top Contributor
52 reviews 52 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for the first time at this hotel due to its proximity to the airport. It was comfortable and very quiet - at no time did any airport noise intrude (it's probably a mile or so away). I was happy with the restaurant for breakfast and with their exercise room, which was more than just a couple of treadmills.... More 

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Saugatuck, Michigan
Top Contributor
88 reviews 88 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well I guess the Hlton finally died a slow death and has now become, or becoming I should say, the Double Tree by Hilton. The hotel is under renevation, most of the rooms have a fresh looks, but hallways, elevator usage whiich is limited (which leads to allot) of walking, and a new restaurant "Ganders". What's done is nice, service... More 

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