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Serendipity Resort & Suites

200 Franklin Ave, Grand Haven, MI 49417
Serendipity Resort & Suites
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20 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swanton, Ohio
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

EXCELLENT!!!! Can't say enough nice things about our stay. Accommodations were cozy and spacious. The staff were all smiley and friendly with all our questions. Great location to the downtown and the beautiful waterfront that Grand Haven has to offer.

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Hudsonville, Michigan
Level Contributor
78 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Situated perfectly downtown was able to meet our needs. Once we parked for our stay we never had to use the car again. Most at the resort prefer walking to the beach but we didn't mind the walk to the State park. Located within walking distance of several restaurants, shops and the musical fountain. On site there is the martini... More 

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Shelby Township, Michigan
Level Contributor
8 reviews
2 of 5 stars Reviewed 6 days ago NEW

NEVER AGAIN..felt completely ripped off!!!! Love the city and being close to town but for the price I paid 1100.00 for four nights I really wanted to love this place but couldn't and would not return again. Apartment in Carriage house was rundown and shabby, halls dirty, shabby wood inside not kept in good repair, old old furnishings and TV,... More 

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Indianapolis, Indiana
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We were so excited to find a place in Grand Haven that was close to everything.. Serendipity definitely has this positive feature. Our Suite was roomy, with all necessary kitchen items etc, but it was run down. For the $250 + per night, we expected carpets that were not torn to shreds, towels with no holes and furniture that was... More 

Was this review helpful? Yes 5
Columbus, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

On a recent girls trip,a friend of over thirty years and I visited Grand Haven. I was specifically looking for a suite type accommodation, so that we would not be on top of each other. The picture of Lillie 5 is accurate. the room is charming, it is an attic room, and some of the ceilings are low, and there... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We decided on a last minute beach trip to start our trip to Michigan. This place was perfect fit r our family of 5. My cousins family rented the upstairs. The pool was heated so the kids swam despite the fact that it was only 70. This place is close to all of the shops and restaurants on Washington St.... More 

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Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 11, 2015

To start with, we had a special rate stay as offered on the website before June 12. That said, we loved our stay. Staff gets 5 stars. So friendly and helpful. Pool area was really great, especially since we had it mostly to ourselves. Location was really amazing, right downtown. Stayed in lily house, 4. Comfortable room, house is old... More 

Was this review helpful? Yes 2
Great Abaco Island
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 15, 2015

Every year, I look up the availability and find a few dates that fit and book right away. The website is easy to use, the pictures show the different units and the booking process goes smoothly. The best part is how wonderful it is to be here and enjoy being in Grand Haven at a great location with a beautiful... More 

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Ann Arbor, Michigan
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 16, 2014

Spent last weekend at Serendipity Resort with my sister on our way to our annual Pentwater vacation. Stayed in Lilly House 4 and could not have been more pleased. Quite often when you look at website photos you're not sure if they are accurate. Well our suite looked just like the photo. Clean, neat and spacious enough for the two... More 

Was this review helpful? Yes 2
Fenton, Michigan
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 14, 2014

We went to Grand Haven last weekend for a wedding. After looking at the options available to me in the area, I decided to choose Serendipity. Am I glad that I did. Right from the start, the management team was always friendly and ready to answer any questions I had. We booked it many months ago and had to pay... More 

Was this review helpful? Yes 2
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