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Serendipity Resort & Suites

200 Franklin Ave, Grand Haven, MI 49417
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25 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (25)
  • Mar-May only
    (1)
  • Jun-Aug only
    (22)
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Chicago, Illinois
Level Contributor
142 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

We celebrated my parents' 50th wedding anniversary in the Garden House. Unlike so many of the houses and B&B's in the area, we were able to rent from a Wednesday to a Friday. From our first phone call to Serendipity, till our check-out time, the staff was amazing. I have stayed in 5 star hotels that could take a lesson... More 

Was this review helpful? Yes 1
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the Tuscan House. 2 adults and 3 children under 7 fit perfectly. Bonus - the closest was big enough to hold the pack n play for our youngest, and keeping him in his own space meant everyone slept much better! The pool area was by far our favorite! In fact, I'm sure we missed out on tons... More 

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Ann Arbor, Michigan
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sister and I stayed in the Lillie House again for 2 nights this year. This time we had Unit 5 which is an attic room (Yes there is AC) and it was comfortable for the two of us. It reminded both of us of the bedroom area I had when we were growing up. Long and narrow space, bathroom... More 

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Londonderry, New Hampshire
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family stayed in the Tuscan Inn and very pleased with the accommodations. Our suite was so pretty and had everything we needed during our stay. We found both the room and the grounds to be very clean and well kept. We spent quite a lot of time at the pool (beautiful) and at night at the fire pit. Staff... More 

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Clinton Township, MI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just got back from staying at the serendipity resort for 2 nights with 2 other families. Overall it was a nice experience! Pros: Honestly the BEST location one could ask for...if looking to stay downtown. Traveled with a 33 week pregnant friend, a newborn and 2 kids just over a year. The walk was perfect and so convenient without... More 

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Swanton, Ohio
2 reviews
5 of 5 stars Reviewed 4 weeks ago

EXCELLENT!!!! Can't say enough nice things about our stay. Accommodations were cozy and spacious. The staff were all smiley and friendly with all our questions. Great location to the downtown and the beautiful waterfront that Grand Haven has to offer.

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Hudsonville, Michigan
Level Contributor
84 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Situated perfectly downtown was able to meet our needs. Once we parked for our stay we never had to use the car again. Most at the resort prefer walking to the beach but we didn't mind the walk to the State park. Located within walking distance of several restaurants, shops and the musical fountain. On site there is the martini... More 

Was this review helpful? Yes 2
Shelby Township, Michigan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 30, 2015

NEVER AGAIN..felt completely ripped off!!!! Love the city and being close to town but for the price I paid 1100.00 for four nights I really wanted to love this place but couldn't and would not return again. Apartment in Carriage house was rundown and shabby, halls dirty, shabby wood inside not kept in good repair, old old furnishings and TV,... More 

Was this review helpful? Yes 2
Indianapolis, Indiana
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 24, 2015

We were so excited to find a place in Grand Haven that was close to everything.. Serendipity definitely has this positive feature. Our Suite was roomy, with all necessary kitchen items etc, but it was run down. For the $250 + per night, we expected carpets that were not torn to shreds, towels with no holes and furniture that was... More 

Was this review helpful? Yes 6
Columbus, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2015

On a recent girls trip,a friend of over thirty years and I visited Grand Haven. I was specifically looking for a suite type accommodation, so that we would not be on top of each other. The picture of Lillie 5 is accurate. the room is charming, it is an attic room, and some of the ceilings are low, and there... More 

Was this review helpful? Yes 1
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