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Erindi Private Game Reserve / Old Traders Lodge

Certificate of Excellence
Erindi Game Reserve, Namibia
Erindi Private Game Reserve / Old Traders Lodge

226 reviews from our community

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    135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Helena Bay, South Africa
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

On booking I mentioned that I was Gluten and MSG intolerant and Erindi confirmed that it would not be a problem. By super time when I asked to speak to the chef she had no knowledge of any such thing and said that beside the vegs and salad there was nothing that I could eat. At reception I was told... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our way to Erindi, we broke down in the middle of nowhere and got in touch with them to be advised what to do (flat tyre but they don't recommend you just getting out- after a changed tyre) we continued to the lodge. Check-in was extremely easy and staff is friendly, lovely rooms/chalets, my parents ended up having one... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

About 4 hours from Windhoek or Swakopmund. A bit of a drive from the main road, on gravel and sand roads. When we got to check-in, it was fast and there was help with bags. Traveled with my daughter, son-in-law and 5 year old grand daughter. Got to our rooms which were so nice I went back to check-in and... More 

Was this review helpful? Yes 2
Ulrike J, Guest Relations Manager at Erindi Private Game Reserve / Old Traders Lodge, responded to this review

Dear Michael W, Thank you for being a guest to Erindi and for writing this wonderful review on us! We are glad that you embraced our wildlife-viewing, facilities and cuisine as you did, and enjoyed your escape to the bush to the fullest! We look forward to your next visit, please keep an eye on our website for the future... More 

Windhoek, Namibia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 25, 2015

My wife and I were booked at Erindi for 3 nights this past weekend, but unfortunately we had to cut it short, arriving a day late, because of a death in the family. My wife contacted the booking company during the week & sorted things out with them. On our arrival at Erindi, we found that they had cancelled our... More 

Was this review helpful? Yes 1
Ulrike J, Guest Relations Manager at Erindi Private Game Reserve / Old Traders Lodge, responded to this review

Dear Mike, Thank you very much for taking up the time to write this review on us. Our condolences to the death in your family, we wish you and your family strength during this difficult time. Our sincerest apologies for the negative experience you had, your review will be of highest priority in our upcoming management meeting, and we will... More 

Bloemendaal, The Netherlands
Top Contributor
70 reviews 70 reviews
55 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 19, 2015

this was the single last stop before windhoek and we spend 3 days. the lodge itself is beautiful, rooms are very nice and the master piece is the lounge/dinner overlooking the waterhole. OMG! this is such an experience with all the wildlife in front of you. The park around is equally beautiful and we had some nice game drives. Frankly... More 

Was this review helpful? Yes 2
Ulrike J, Guest Relations Manager at Erindi Private Game Reserve / Old Traders Lodge, responded to this review

Dear Roger S, We highly appreciate your constructive review and will discuss your feedback in our weekly meeting. In the past months we have undergone a slight turnover in executive positions, as such, some areas of our lodge might have been unattended for a short while. We are currently restructuring and doing refresher training on all our employees. Nevertheless, we... More 

Nelson, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2015

Went to Erindi in April 2015, stayed at camp elephant for 1 night and erindi game lodge for 1 night. Still the best place i have stayed at in Namibia and this is our 4th visit. The game drives are 1st class, and you always see lot's of animals at the main waterhole as well. This time we saw a... More 

Was this review helpful? Yes 1
Ulrike J, Guest Relations Manager at Erindi Private Game Reserve / Old Traders Lodge, responded to this review

Dear azi007, Thank you very much for being a loyal guest to Erindi over the past years. It is guests like you that makes us strive to provide an excellent guest experience and go the extra mile for our visitors. Our restaurant deck definitely is one of the highlights of our lodge, and makes the observation of our wildlife, like... More 

Windhoek, Namibia
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2015

After what felt like a long drive from windhoek, arriving at the game lodge was an amazing feeling. From the hospitality at the reception to the service in the dinning room. This was organised as a romantic get away for me and my girlfriend (now wife) and the adventure of wildlife around us also added to the fun. The deck... More 

Was this review helpful? Yes 1
Ulrike J, Guest Relations Manager at Erindi Private Game Reserve / Old Traders Lodge, responded to this review

Dear Kuda N, Thank you for choosing Erindi for your romantic weekend getaway! We are glad that you had the chance to enjoy our facilities and see our precious wildlife in the variety they are. With only 3 hours travelling time from Windhoek, Erindi is definitely perfect to take a break from the city. Should you get the urge for... More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2015

Spacious, beautifully decorated rooms. Well maintained garden, excellent buffet, good variety. Dining with a fantastic view on the waterhole. Game drives with sundowners were great. Spectacular game viewing. Last two steps from the terrace overlooking the waterhole are not lit when dark I fell there and broke a rib.

Was this review helpful? Yes
Ulrike J, Guest Relations Manager at Erindi Private Game Reserve / Old Traders Lodge, responded to this review

Dear Ann B, Thank you for your review on us. We are very glad that you enjoyed your stay with us, and that you had the chance to see our spectacular wildlife from the luxury of our restaurant deck and on our guided game drives. We have improved our lighting on the terrace and sincerely hope that you are doing... More 

Cape Town, South Africa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2015

Erindi is one of the most beautiful Game Reserves I have ever been to. My husband and I loved every minute of it. Our room was the best and I could have stayed another three days ...we overlooked a water hole and the amount of game that came to drink and play there was phenomanal.

Was this review helpful? Yes
Ulrike J, Guest Relations Manager at Erindi Private Game Reserve / Old Traders Lodge, responded to this review

Dear Markandvalwhitehouse Thank you for this wonderful review on us! We always appreciate guests that value and enjoy our wildlife, reserve and facilities to the fullest. It would be a delight to welcome you back in the future, please keep an eye on our website for the specials we run. More 

Luanda
Top Contributor
50 reviews 50 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 5, 2015

Prime location, all items gathered to make it a perfect lodge, but too many things are not at the level. Service is pretending to be but far from being good, rooms small and looking like any chain hotel in the world, game drive taking us for a ride ! Cherry on the cake : if you want to have a... More 

Was this review helpful? Yes
Ulrike J, Guest Relations Manager at Erindi Private Game Reserve / Old Traders Lodge, responded to this review

Dear Sebastien Y, Thank you for taking the time to share your thoughts with us and fellow travelers. We regret that you did not find our lodge satisfying. After your departure we investigated your complain and have taken according executive steps. We are currently in the process of undertaking a refresher course on all our staff. Erindi a very unique... More 

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