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Hampton Inn Gaylord

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230 Dickerson Road, Gaylord, MI 49735
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Hampton Inn Gaylord
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Hampton Inn Gaylord
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231 reviews from our community

Traveler rating
    104
    64
    37
    19
    7
See reviews for
83
54
8
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elkhart, Indiana
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After some issues at another local hotel I checked in to the Hampton. Great rooms, great breakfasts, fabulous pool and an even better staff. Jennifer at the front counter is a true ambassador for the franchise. The entire staff was friendly and accommodating.I travel 95% of the time for business and this is such a great place to call home... More 

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Clare
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed the stay, very comfortable bed, nice furnishings, clean, friendly, efficient staff, great breakfast. Location makes for easy access, close to restaurants. Plenty of parking, shopping close by.

Review collected in partnership with Hampton

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Oxford, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great place, clean, nice, good beds. Was up for snowmobiling and good access to trail from parking lot. Would love to see a hot tub added to pool area-but pool was nice and warm and super clean. Breakfast was great eggs sausage and waffle makers! Big lobby gathering area for groups. Will definately come back in the future.

Review collected in partnership with Hampton

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1 review
3 of 5 stars Reviewed February 22, 2015

Overall god experience but was disappointed there was no hot tub as advertised. The breakfast was good and there was a great variety especially when travelling with children. The rooms were clean but we were disappointed that our group was not situated together as we were travelling together .

Review collected in partnership with Hampton

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Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

We stay here 1x per yr for snowmobiling and skiing. The breakfast was awesome, including a waffle bar and a hot breakfast with 3 items. Service was great. Had fridge and microwave available. They are spending $2million to completely renovate rooms in 2015, altho ours was really nice with new carpeting already. Def Recommend, close to trails and seasonal rds.... More 

Was this review helpful? Yes 3
jenniferolds1823, Front Office Manager at Hampton Inn Gaylord, responded to this review

Thank you very much for taking the time to review our hotel. We are so glad to hear you were pleased with your stay. We are excited to announce that our property will be going through renovation this year as you know , and cant wait to show you our new look. We hope to see you on any future... More 

1 review
5 of 5 stars Reviewed January 28, 2015

My husband's father is hospitalized in Gaylord which is about 100 miles from our home. We appreciated the care and concern from all the staff during this difficult time. We have stayed at many Hamptons over the years, but this staff from the front desk to housekeeping is exceptional.

Review collected in partnership with Hampton

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jenniferolds1823, Front Office Manager at Hampton Inn Gaylord, responded to this review

Thank you very much for taking the time to review our hotel. We are so glad to hear you were pleased with your stay. We are excited to announce that our property will be going through renovation this year, and cant wait to show you our new look. We hope to see you on any future trips to the Gaylord... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

The only item missing from perfection is a hot tub in the pool area. The room, the staff, the breakfast were excellent. Clean and well apportioned and decorated. Overall an excellent choice. We will stay here again as often as we can.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
jenniferolds1823, Front Office Manager at Hampton Inn Gaylord, responded to this review

Thank you very much for taking the time to review our hotel. We are so glad to hear you were pleased with your stay. We are excited to announce that our property will be going through renovation this year, and cant wait to show you our new look. We hope to see you on any future trips to the Gaylord... More 

Lansing, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

This hotel offers a little personal touch which I thought was nice. It helps that I was selected as "guest of the day" and my name appeared on the chalk board at the front desk. Even if I wasn't selected, that was a nice gesture. I was given a goodie bag of snacks and drinks. The only critique is that... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
jenniferolds1823, Front Office Manager at Hampton Inn Gaylord, responded to this review

Thank you very much for taking the time to review our hotel. We are so glad to hear you were pleased with your stay. We hope to see you on any future trips to the Gaylord area. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2015

Unless corporate Hampton can step in and clean this place up, (smell, condition of room furnishings and rugs) I would recommend bypassing this facility. We were charged over $100 for a dirty, smelly room with no fridge or microwave.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
jenniferolds1823, Front Office Manager at Hampton Inn Gaylord, responded to this review

Thank you very much for taking a moment to review our hotel. I am extremely sorry that your experience at our property was less than positive. I want you to know that I have personally looked into the issues you listed and I am working with my team to assure better service in the future. Please feel free to contact... More 

Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2014 via mobile

The room was CLEAN!! There was no weird smell or suspicious stain anywhere. The bed was comfortable and the linens were clean. The staff appeared cheerful and friendly. The food was the standard fare but it was good. The notes on the bananas were a nice touch. I would stay here again. The price is fair. Of course everyone would... More 

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