We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn

2.0 of 5
Hotel website
Hotel deals
137 West St., Gaylord, MI 49735
Special Offer
Choice Privileges Points
Quality Inn
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #9 of 14 Hotels in Gaylord
A recent review
5 of 5 stars Reviewed June 30, 2013
buchster1 Upper Sandusky, Ohio
Add Photo

104 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    19
    23
    23
    19
    20
See reviews for
35
32
5
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (15)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (20)
All months
There are newer reviews for Quality Inn
See the most recent reviews
Boston, Massachusetts
Top Contributor
77 reviews 77 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 6, 2013

First off, the staff were very nice but the nickel and diming was just a bit too much. I am not going to complain about the age of the hotel as no one can do anything about that.. perhaps charge a bit less to reflect the quality of the environment.. but honestly.. there are bigger problems here.... Pros: Pool area... More 

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time out of you busy schedule to write a review of our property. We are an older property that strives to maintain and improve to the best of our ability. We have recently received new carpet in the second floor hallways. We are also currently working on improving the outside of the building, along with... More 

Upper Sandusky, Ohio
Top Contributor
107 reviews 107 reviews
44 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 30, 2013

Had a very nice stay here. Check in was fast and the clerk was real friendly. Breakfast was in the resturant part with a voucher from the motel for free breakfast,with a limited choice but good. Only problem was that it took about 6 hours for the A/C to cool the room. There was a $1.50 safe charge,but was taken... More 

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you so much for such a generous review of our property. We work very hard to keep our guests happy. The feed back we receive from our guests is incredibly important to us. I will pass on your kind words to our team.I will also let our maintenance department know about the trouble you had with the air conditioner... More 

Upper Midwest
Top Contributor
79 reviews 79 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 25, 2013 via mobile

I spent a night here in spite of TA reviews, as other hotels were booked. I had a good stay. The hotel is quite dated, and the funky Bavarian decor looks very 1950-60s. It seems they are working to improve: construction undeway for repairs, new carpet in hallway, room dated but seemed okay clean. I was impressed by how friendly... More 

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you so much for your kind review. We work very hard to keep our guests happy. We are always trying to improve the hotel to the best of our ability. We are an older property but we pride ourselves on our cleanliness. We hope that in the future you try us again. Thank you and have a wonderful day!! More 

Royal Oak, Michigan
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 3, 2013 via mobile

I do many reviews every single week for trip advisor and for the most part I try to remain positive. With this hotel in particular it just needs a complete renovation. From the flowered wallpaper to the stained carpet and everything in between. On a positive note Teresa at the front desk was very pleasant and very accommodating.

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time out of you busy schedule to write a review of our property. We are an older property that strives to maintain and improve to the best of our ability. We have recently received new carpet in the second floor hallways. We are also currently working on improving the outside of the building, along with... More 

Saginaw, Michigan
1 review
1 of 5 stars Reviewed April 28, 2013

Started out that a fuse blew due to the coffee pot, it took way to long to get it fixed and a contractor that was working there fixed the problem. Internet access took an hour or so to connect on one laptop, was not able to connect a second laptop. Pool was closed for maintenance. Out side of building is... More 

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review of our property. We use guest feedback to make us aware of ways we can improve. I am sorry your visit was not up to your expectations. We are constantly making improvements and upgrades and would like to invite you to visit our property again in the future. We are... More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed March 10, 2013

There was a phone book, a shower that was like new, a coffee pot with 4 servings of coffee instead of just one, a room safe, and a hairdryer. The room was impeccably clean, and the towels, pillows and sheets had a good thread count. Also, there were lots of towels. Pets are welcome here, which I didn't know. I've... More 

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you so much for your kind review. We work very hard to keep our guests happy. We are an older property but we pride ourselves on our cleanliness. We look forward to your next visit! More 

MARATHON
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2013

For a trip "stop-over" where all you need is a place to rest your head, then this is fine; this is an older hotel and the walls, carpeting, paint, furniture, etc., show it. The staff were great [except when one of the staff was standing just outside the entrance smoking; she did dispose her cigarette (but not fast enough), and... More 

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you so much for your kind review. We are an older hotel but we pride ourselves on our cleanliness. We are constantly trying to upgrade and improve the property. We look forward to serving you in the future. More 

Toronto
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 3, 2013

This hotel was older and dingy. No elevators, old carpet, tacky wallpaper, and dirty. The staff were very friendly. The rooms had a lot of dust. The breakfast was not edible. The eggs were cold and the coffee was bland. Worth the extra money to stay elsewhere.

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review of our property. We use guest feedback to make us aware of ways we can improve. I am sorry your visit was not up to your expectations. We are constantly making improvements and upgrades and would like to invite you to visit our property again in the future. We are... More 

Houghton, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 2, 2013

As other reviewers have noted, don't expect much from this place. Unless you're traveling with pets, you can probably do better. We needed a place to say with a dog at midnight during a snowstorm, so we were perfectly happy with it. The rooms were adequately clean. The staff was friendly. Breakfast was kind of odd -- there was just... More 

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you so much for your kind review. We do appreciate your continued patronage. The attached restaurant is owned independently from us. I will make sure to give the owner your comments so that we can work on a solution to those problems. We work hard to make sure all of our guests are happy. We look forward to your... More 

Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed December 30, 2012

I was unsure from the differences in the reviews i read, but i thought "some people are too picky" and decided to give it a chance. Our room was very small, the bathroom even smaller. Every bad review about the food and service is correct, the eggs were cold and tasted like fish. The table next to us got up... More 

Was this review helpful? Yes
mi702, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review of our property. We use guest feedback to make us aware of ways we can improve. I am sorry your visit was not up to your expectations. We are constantly making improvements and upgrades and would like to invite you to visit our property again in the future. The restaurant... More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Room/suite (9)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay