Old, dark, building, grumpy restraunt staff, rip-off for "free" breakfast , terrible coffee more

I booked my stay for two nights for free using choice privilege points. The front desk was polite. The bed was clean but the carpets were kinda grimey...bring slippers to wear just to be safe. The bathroom was very dated and marginal in cleanliness, but not too bad. The pool looked nice but it closed before we could go swimming.... more

We stayed at the Quality Inn in Gaylord. First let me say, front desk were very professional, and accomodating, second...house keeping needs a lesson in what else "housekeeping". Walked in to room 122...cooling/heating system was FILTHY. OK let that go, later, walked into the bathroom, tub.....DIRTY, and had hair in it. Came out looked around, crumbs all along the baseboard.....vacuum... more

Not only was this hotel run down the Staff is incompetent and rude. To walk into a hotel while the manager is texting on their phone and doesn't even bother to look up to great you is pretty sad especially when you are a paying guest. Both when we checked in and out the Staff's Customer Service skills were poor.... more

Short but sweet, this hotel is run down, not well kept, and not very clean. We should have realized this as we walked in the front entrance as the lobby windows were filthy - you couldn't see out of them. The hallways were dirty and the walls were very nicked up - the wallpaper was straight from the 70's, which... more

We will never return to this motel. Twice we managed to leave things in the room and they evaporated into thin air almost instantly. The first was a cell phone charger and the second time it was a bathing suit. Each time I contacted this motel within 24 hours in an effort to retrieve my belongings and both times I... more

We had a party of 3. A couple plus one looking for snowmobiling for 3 days and 2 nights. Location was excellent , great access to trails as advertised. Great value for your money. Staff are absolutely awesome. Breakfast was good, all hot food just like homemade. Beds were comfortable and rooms were clean. Large warm pool and hot tub... more

Made a quickreservation using our Choice Privilege points and we were not disappointed. We left early on our vacation to avoid an oncoming storm. We were greeted by a friendly clerk. The room was adequate with a large bathroom. The adjacent restaurant was a surprise. Gino's serves great Italian food, not the typical American fare with lots of garlic. I... more

room was clean staff was helpfull but they do not have security cameras or staff we had over 4000.00 worth of gear stolen from our truck and snowmobile trailer. would recomend staying else wear unless u enjoy the great fun of an insurance claim. more