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Holiday Inn Express Gaylord

2.5 of 5 1201 West Main Street, Gaylord, MI 49735
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Holiday Inn Express Gaylord
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Holiday Inn Express Gaylord
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143 reviews from our community

Traveler rating
    43
    59
    29
    9
    3
See reviews for
45
35
10
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Orleans, Louisiana, Usa
Top Contributor
73 reviews 73 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Anybody who's ever been to Gaylord Michigan knows that it's pretty much the last stop for up north. There's a whole lot of old hotels that are definitely run down and definitely need it need to be torn down or renovated. This was not one of those is brand-new and the staff was nothing but nice and we had a... More 

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Saugatuck, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is clean, has friendly / very attentive staff and seems to have been recently updated. Good place to stop while driving "up north". The front desk had a wine opener at no extra charge. The breakfast was just fine, and really convenient to have.

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Senior Contributor
35 reviews 35 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here in September for work. Stayed 3 nights. Accommodating staff who seemed friendly. I arrived at the hotel and noticed small ants in my room. I informed the staff and they moved me rooms and upgraded me to a Jacuzzi room. I wasn't terribly troubled by a few ants, to be honest, but they were accommodating and apologetic. The... More 

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Marquette, MI
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The property is clean. The staff is friendly and helpful. After a long day driving, the nice pool tired-out my daughter, and the comfortable beds and room help us all out. There are a decent number of surrounding food options, too. I'll recommend this property to everyone.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night here. Lobby smells very fresh and clean... Great first impression. Our room had two queen sized beds, comfortable. There were soft and firm pillows available on the bed to choose from, thought that was nice! Clean and spacious room. Indoor pool and jacuzzi was clean, forgot bathing suits though. Sauna was out of service.. Bummed about that!... More 

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Detroit, MI
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

Very nice overnight stay! Nice room, spacious with king bed and very clean! Breakfast was decent, enough to satisfy before getting on the road. The staff went out of their way this morning to find a luggage cart for us, and had it brought up to our room. The young lady at the desk this morning was very pleasant and... More 

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Emily C, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for providing feedback about your stay with us. We are glad you found the king room to be accommodating and the breakfast to be satisfying. It is always wonderful to hear the staff went above and beyond to provide you with adequate customer service! Please feel free to contact us in the future with any reservations needs should... More 

Wisconsin
Top Contributor
83 reviews 83 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 10, 2014

This was our third time overnighting at Holiday Inn Gaylord. We may/may not stay here again. No particular complaints, just average accommodations. Does have swimming pool and hot tub but we have never used either here. It's not that we would NOT recommend it, but we select it based on its location/convenience.

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IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Linda B, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help... More 

Grand Rapids, Michigan
Top Contributor
92 reviews 92 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 28, 2014

When in the area on business or pleasure, this is always my choice. Great check in, clean room, great breakfast, great location, all is well. Gaylord is a great area to explore any season, close to the mackinac bridge, great area for snowmobiling as well.

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Emily C, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for providing feedback about your stay with us, We're happy you enjoy coming to stay in Gaylord and all of the fun seasonal activities that make your stay here enjoyable. Please feel free to contact us with any future reservation needs! More 

Grand Blanc, Michigan
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 20, 2014

The hotel is located just off the expressway near a lot of businesses. We had a nice size room with a king size bed. It came furnished with a sofa bed, chair and ottoman, office desk and chair, small refrigerator, microwave, coffee maker and in-room safe. A nice feature was an additional sink, large mirror and countertop outside the bathroom.... More 

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Nikki S, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed the room and all of the amenities within the room. Also, thank you for specifically informing us of the shower curtain so we can be sure to attend to this issue. Thank you again for taking the time to inform... More 

White cloud
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 14, 2014

I Absolutely love this hotel. The room was clean,well stocked, and it didn't have that "hotel" smell. I don't know where the scent was coming from, but it was very pleasant Our king size bed was so comfortable. We were close to many of the businesses in town. I truly enjoyed our stay here.

Was this review helpful? Yes
Nikki S, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you so very much for taking the time to provide feedback about your stay. We're glad you enjoyed the fact that our rooms and hotel doesn't have the typical "hotel smell". We do our best to make our guests stays with us comfortable and homey. Thank you again for providing this information and we hope you choose to stay... More 

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Additional Information about Holiday Inn Express Gaylord

Address: 1201 West Main Street, Gaylord, MI 49735
Phone Number:
Location: United States > Michigan > Otsego County > Gaylord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Gaylord 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord

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