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All 14 Gaylord hotels

Holiday Inn Express Gaylord

2.5 of 5 Hotel   |   1201 West Main Street, Gaylord, MI 49735
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Holiday Inn Express Gaylord

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Ranked #5 of 14 hotels in Gaylord
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
paisleyplaid East Jordan, Michigan
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110 people have reviewed this hotel

Traveler rating
    33
    43
    22
    9
    3
See reviews for
39
22
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Sault Ste. Marie, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago

I booked a room for a relaxing weekend get away. I wasn't informed of hallways carpet replacement until my arrival. Then the clerk wanted me to take a queen room instead of a King, very persistently. The very noisy construction went on from 7 a.m. - 9.p.m. all weekend. Sunday morning I could not get to the breakfast room without... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear John K, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More

East Jordan, Michigan
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed in March 2014. Arrived for a weekend away. Told 2nd floor hall carpet was being replaced. Some noise, got through it. 2nd day carpet replacement on first floor. Started working at 7am on a Saturday. Room was nice, clean and well appointed. Lack of peace will make us think twice before staying again.

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IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear paisleyplaid, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It was unfortunate to see your stay was not as comfortable as it could have been. Please remain assured that we have recorded your comments and will forward them to the appropriate departments for future considerations. We hope that... More

Wisconsin Dells, Wisconsin
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 30, 2013

We stayed here Nov. 18, 2013 for one night. Great water pressure and temperature. Hotel in a great location next to I-75. Recommendation: Ask for a room away from the front of the hotel as the front faces the truck refueling station which is busy ALL night. Hotel is very accommodating to that request, if rooms available on back side.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Linda B, Thank you very much for taking the time to share your comments online. I am glad to know that you found our rooms to be clean and our location was convenient. However, please accept my apologies for the issues you encountered with the room you were given. Your review will be used to consider improvements needed and... More

Weston, Florida
Top Contributor
81 reviews 81 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed November 24, 2013

Stayed here one night for business while checking out new sites for future trips. Second to last night on a ten day trip and had an opportunity to sleep in. No chance, the walls are paper thin and you hear everything from the passing cars outside to the person next door. Then the maid knocks on the door at 0900.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Batt2, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff... More

Detroit
Top Contributor
104 reviews 104 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 21, 2013

Went up for a quick visit to a 102 yr old uncle and no decent hotels in Graying so we stayed in Gaylord. What a nice hotel, nice pool and spa area and really good breakfast. Room was very nice, clean and spacious. Only thing that didn't seem up to par was the heating/ac unit. It was cold outside but... More

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Auburn Hills, Michigan
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 10, 2013

I stay mainly at Holiday Inn Express Hotels and this one is by far the cleanest one ever. I clean for a living and am particular about the cleanliness of the places I stay. This has to be the first one I have ever stayed at that I actually would walk on the carpet in my bare feet! The staff... More

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sudbury,ontario
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 28, 2013

My husband and I went down to Gaylord last week and enjoyed our stay at this hotel. Front staff was very friendly and courteous. Room was a welcome surprise with a fridge, microwave and safe. Loved the bed, so comfy, just like home. Lots of shopping around the area also. Will certainly be back.

Was this review helpful? Yes 1
Flint, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013

in the area to take care of some property business, not something i ever enjoy. i'm a fussy man when it comes to paying over $100 for one night, so if i do it better sparkle. the holiday inn there in gaylord ran me just over my $100 with uncle sam's damage but immediately found i spent my dollar wisely.... More

Was this review helpful? Yes 1
Fairview
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 17, 2013

My daughter is getting married in a nearby town and we have several relatives coming from out of town. We were looking to book a whole block of rooms (12 to 14) and wanted to book and pay for, 9 months in advance. I made several calls and left messages with the front desk for the manager (Mike) to call... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear PattiFairview, Thank you for taking the time to express your thoughts and concerns. We are sincerely sorry for the issues you had with this property. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us... More

Troy, Michigan
Top Contributor
87 reviews 87 reviews
68 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 14, 2013

By most measures, this property is up to snuff as far as furnishings, and details such as a fridge and microwave in the room. My bed was comfy, and breakfast was the usual. The fitness room was way overheated with no way to cool it down. The biggest downer here is the condition of the carpeting in the room! Many... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear sailorjeff, Thank you for leaving us a feedback regarding your recent your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am sorry to hear that your stay with us did not live up to your expectations. I sincerely apologize for the dissatisfaction you had with the room condition particularly... More

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Additional Information about Holiday Inn Express Gaylord

Also Known As:
Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
Gaylord Holiday Inn
Address: 1201 West Main Street, Gaylord, MI 49735
Phone Number:
Location: United States > Michigan > Otsego County > Gaylord
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 hotels in Gaylord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Gaylord 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Gaylord, in Northern Michigan, 45 minutes from beautiful Mackinac Island and located on the 45th parallel Gaylord, Michigan. Guest rooms are equipped with refrigerators, free wired/wireless high-speed Internet access and a 27 cable television with HBO & voice mail. King rooms offer 32' HD LCD TVs with DVD players. Free DVD rentals are available at the front desk! We also offer Jacuzzi rooms. Enjoy the spectacular hot Smart Start breakfast and our indoor heated pool, hot tub, dry sauna and fitness center. Our 2 meeting rooms accommodate 6-50 people. For outdoor enthusiasts we are minutes to Treetops Golf Resorts, Boyne Mountain and Shanty Creek. Join us in Gaylords golf Mecca with 24 of Michigan finest golf courses.Upcoming events: Boyne Morel mushroom Festival, regional hockey playoffs, soccer tournament, and baseball camp, trout season is open! Guides available. Plenty of shopping and restaurants are located nearby as are Halliburton, Wal-Mart, Lowe s, Home Depot, Norandex, Georgia Pacific, Wolverine Power, Holland Dist. Gordon Foods , M-DOT, MIDNR, Nabisco, Reinhart, and the Ostego County Sportsplex. We are FEMA approved for all federal and state meetings. Stay Smart at the Holiday Inn Express Hotel Gaylord! ... more   less 
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