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Holiday Inn Express Gaylord

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1201 West Main Street, Gaylord, MI 49735
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Holiday Inn Express Gaylord
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183 Reviews from our TripAdvisor Community

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Midland, Michigan, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

Staff was very helpful, kind, free cookies at front desk. Breakfast was yummy with biscuits, gravy, eggs, turkey sausage, pancakes, bacon, yogurt, cereal..etc. Room was comfortable, with fridge and microwave. Only thing we WISH it had was a fan that stayed on as white noise. We stayed during a BIG winter snow storm and the hotel crew dug out all... More 

Helpful?
Thank Milenasmom3305
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you Milenasmom3305 for leaving this review! We are very pleased that you choose to stay with us. And I am so happy to hear that the staff was really working hard during that blizzard. Plus you got to enjoy a lot of our amenities and our BIG rooms that all have fridges and microwaves. We will see you again... More 

Traverse City, MI
Level Contributor
124 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 7, 2015

We have stayed at many Holiday Inn Expresses. Constantly good. We always check out local motels (mom and pop) and do use them also if they have a good rating. You will not go wrong with any Holiday Inn Express. Beds are always wonderful, they are clean, breakfast is wonderful but, the location of the Gaylord HIE might be hard... More 

Helpful?
Thank MInone4
Emily C, Front Office Manager at Holiday Inn Express Gaylord, responded to this review

MInone4: Thank you for your kind words. We pleased that you always leave happy and hope it continues to stay that way. Hope you come back to stay again soon. More 

Detroit, Michigan
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 1, 2015

Stayed there one night in the suit Nov 28.Great stay the lady that checked us in was great as well as all the staff we ran into over our short stay.She saw it was my birthday the day before wished me a happy birthday.Little things like that that make a hotel great.Hotel was very clean well kept up.Breakfast was awesome... More 

Helpful?
Thank Guy W
Emily C, Front Desk at Holiday Inn Express Gaylord, responded to this review

Thank you for the review! We are appeased that your stay for you and your wife was great accessibility. Your front desk agent Jasmine More 

Dayton, Ohio
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 24, 2015

I got this room as a Hotwire secret rate (I think it was a 2.5 or 3 star on Hotwire). I was pleasantly surprised! It was busy there (I think the front desk clerk said a high school hockey team was staying there), but we got a nice, comfortable, clean room for the night at a great price. We spent... More 

Helpful?
Thank chris70768
Emily C, Front Desk at Holiday Inn Express Gaylord, responded to this review

Thank you for the review. We are glad you liked the pancakes. Your Front Desk Agent Jasmine More 

Detroit, Michigan
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 22, 2015

Booked this hotel online based on Trip Advisor ratings. Our rate was $99 per night on a weekend. Check in was very fast and informative. Every front desk staff we saw over the weekend was very pleasant. We were always greeted going in and out and checkout was express, so just dropped the cards on the front desk. I am... More 

Helpful?
Thank debntodd
Emily C, Front Desk at Holiday Inn Express Gaylord, responded to this review

We are sorry that the pool was not to your standards. Will work on that. Thank you for the review, we appreciate the feed back. Your Front Desk Agent Jasmine More 

Saint Louis, Missouri
Level Contributor
350 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed November 18, 2015

It's obvious that this property has been around for a while but the rooms are still nice. It's dated in ways that give it some history without being a distraction from quality. One odd thing was that the clerk could have used a little more attention to his hygiene since I think he forgot his deodorant that day. The room... More 

Helpful?
Thank EnjoyTravelAlways
Emily C, Front Office Manager at Holiday Inn Express Gaylord, responded to this review

EnjoyTravelAlways: We appreciate all reviews, and yes the building is a little older as are most of the building here in Gaylord,MI. Thank you for your time in doing a review. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2015 via mobile

Excellent place to stay in Gaylord, free WiFi , free breakfast that has everything to eat , nice pool and jacuzzi . Great staff, clean rooms , will stay there again !! Excellent shopping just down the street, small town with alot of things to do.

Helpful?
Thank Bob P
Emily C, Front Office Manager at Holiday Inn Express Gaylord, responded to this review

Bob P: Glad to hear you enjoyed all of your stay from the room to things you went and did in the area. Hope to see you again soon. More 

Michigan
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed October 28, 2015

Hotel still shows the problems from prior to renovation years ago. The door between the rooms (old adjoining room) didn't lock securely, the heat didn't work at all, no remote control for the TV in the exercise room. Breakfast room attendant let me borrow the remote from the breakfast room and at least got the TV changed to the morning... More 

Helpful?
Thank Brenda O
Emily C, Front Office Manager at Holiday Inn Express Gaylord, responded to this review

Thank you Brenda O from Michigan for the recent feedback good or bad, we appreciate the time for the review. Adjoining door lock is now fixed and we've let the Breakfast bar attendant know of the time the truck order was in our fitness center. Thank you again,feel free to call the hotel anytime for future reservations to give our... More 

Plymouth, Michigan
2 reviews
5 of 5 stars Reviewed October 27, 2015

I had a wonderful stay at this hotel. It was spotless, the staff was very friendly and accomadating, and the cinnamon rolls at breakfast were pronounced, "the best in the world," by my grandkids! I would defintely stay here again, and recommend it to anyone.

Helpful?
Thank margaretg185
Emily C, Front Office Manager at Holiday Inn Express Gaylord, responded to this review

Margartg185: So glad you and your Grand kids enjoyed the stay and we would love to have you back for more Cinnamon rolls. More 

Bloomington, Illinois
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 25, 2015

This hotel has been in Gaylord for quite some time (we lived there over 12 years ago), but it is still very clean and updated. The rooms, in fact, look fairly new and offer comfortable amenities..The only areas that really give a hint to the age of the hotel are the lobby and pool areas, but even these are clean... More 

Helpful?
Thank wx-man93
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you wx-man93 for taking the time to leave us some feedback. We appreciate all reviews good and bad. We are so happy you remember us from 12 years ago and still see our comparable upgrades and how clean and lovely our Hotel is. We love the Holiday INN Express Cinnamon Rolls too! So glad you got to enjoy some.... More 

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