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All 14 Gaylord hotels

Holiday Inn Express Gaylord

2.5 of 5 Hotel   |   1201 West Main Street, Gaylord, MI 49735
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Ranked #4 of 14 Hotels in Gaylord
A recent review
4 of 5 stars reviewed 4 days ago
mkh57 Grand Blanc, Michigan
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135 reviews from our community

Traveler rating
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    26
    9
    3
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45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Blanc, Michigan
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is located just off the expressway near a lot of businesses. We had a nice size room with a king size bed. It came furnished with a sofa bed, chair and ottoman, office desk and chair, small refrigerator, microwave, coffee maker and in-room safe. A nice feature was an additional sink, large mirror and countertop outside the bathroom.... More

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Nikki S, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed the room and all of the amenities within the room. Also, thank you for specifically informing us of the shower curtain so we can be sure to attend to this issue. Thank you again for taking the time to inform... More

White cloud
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I Absolutely love this hotel. The room was clean,well stocked, and it didn't have that "hotel" smell. I don't know where the scent was coming from, but it was very pleasant Our king size bed was so comfortable. We were close to many of the businesses in town. I truly enjoyed our stay here.

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Nikki S, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you so very much for taking the time to provide feedback about your stay. We're glad you enjoyed the fact that our rooms and hotel doesn't have the typical "hotel smell". We do our best to make our guests stays with us comfortable and homey. Thank you again for providing this information and we hope you choose to stay... More

Flat Rock, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

The stay at the Holiday inn Express Gaylord was very enjoyable. The room was exceptional, and the staff very friendly. The pool and hot tub was excellent. If there was a downside, it was the sauna not working. It was explained that they are in the process of deciding to redo it, and it is not functioning due to misuse.

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Angola, Indiana
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here several times and are never disappointed. The rooms are always very clean and the staff is very friendly. It has a good location with lots of restaurants nearby. We did use the pool area and it was clean but could be a little bit warmer with the cold day. The towels at the pool area are... More

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Elmore, OH
Top Contributor
72 reviews 72 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

We just stopped off I75 on our way north at this hotel. We were not disappointed as the room with 2 Queens was very clean and comfortable. Bathrooms are spacious, also clean and with a nice relaxing shower. The only reason I downgraded this hotel to 4 stars was the breakfast. The food choices were excellent but it is so... More

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Wisconsin
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel conveniently located off of I75. Clean and comfortable and quiet room, well stocked breakfast with eggs, bacon, cereal, juice, yogurt and cinnamon rolls too. Did not use the pool but property has both an indoor pool and hot tub. Sauna was out of order it appeared. Overall was very happy and would recommend staying at this property.

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Nikki S, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for your response in regards to your stay. We're pleased to hear you enjoyed the breakfast we offer for the guests. We do hope in the future you choose to stay with us again. Thank you again for your kind words and positive feedback regarding your stay. More

Angola, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

HIE is traditionally exceptional and the rules were not broken here. We had a very spacious double with 2 queen beds that were soo comfortable they held 4 pillows each 2 firm and 2 soft. It was wonderful. Breakfast had a good variety if food if you go away hungry it's your own fault. The room was clean but the... More

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New Cumberland, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 6, 2014

I stayed two different times. Both with the same opinion. Great location right off the interstate. Priced a bit beyond what it's worth. Some guests are not very high calibre. One (?) broke all the glass out of a side door in the night. Breakfast server was a fine person. Front desk team could use a little training on how... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear 10Lainey, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am pleased you liked the location of our hotel. On the other hand, I would like to apologize for the unacceptable service you have received from our staff. I assure you that this is not the norm... More

Hazel Park, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

I stayed in this hotel the first week of August as I was picking up my nephews from Camp Sancta Maria. The hotel was very nice, clean rooms and the breakfast buffet was great. The women who was keeping the food area stocked did great, but she could have had a bit of help as it was a lot for... More

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Portage, Michigan
2 reviews
3 of 5 stars Reviewed September 2, 2014

Overall our stay was O.K., The room we stayed in was Very clean and comfortable, the hallways were good, exit doors on the new side are not labeled, exterior of the building needs some upkeep partial wet paint sticker on rail still, landscape is sad....The pool and Hot tub were nice, the sauna was "out of order" and spare room... More

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Nikki S, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you for your response in regards to your stay with us. I apologize things were not up to par and that the breakfast was below your expectations. I will be sure to talk to appropriate departments in regards to the pool and the breakfast. We hope at a later date you give us the opportunity to show you the... More

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Additional Information about Holiday Inn Express Gaylord

Address: 1201 West Main Street, Gaylord, MI 49735
Phone Number:
Location: United States > Michigan > Otsego County > Gaylord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Gaylord 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord

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