We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Gaylord hotels

Treetops Resort

3.0 of 5 Resort   |   3962 Wilkinson Road, Gaylord, MI 49735
Hotel amenities
Save Saved
You added Treetops Resort to your Saves list
Treetops Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
67%
Ranked #4 of 14 hotels in Gaylord
A recent review
  • Overview
  • Reviews (281)
  • Photos (136)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (79)
  • Location
  • More
Write a Review

281 people have reviewed this hotel

Traveler rating
    120
    68
    33
    29
    31
See reviews for
57
71
1
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our group travels throughout Michigan on weekend golf trips. The Traditions, Fazio and Signature we played were in great shape and offer picturesque views throughout. These courses and elevations are always pleasing to the eye! The service and management at the resort is exceptional. I filled out a survey prior on "how we may improve your stay" and requested rooms... More

Review collected in partnership with this hotel

Was this review helpful? Yes
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thanks for the great review! We are thrilled to hear you enjoyed your visit to Treetops, and can't wait to see you back next year. We are also glad to hear you got your rooms close to the pool and jacuzzi as you requested. Thanks again for the feedback! More

Barcelona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We were here for a golf getaway. The golf courses are very well maintained but the 'Inn' part of the resort is very outdated. We came here to ski 25 years ago and nothing has changed except you now check in at the newer 'Lodge' accommodations but we stayed in the original 'Inn' which the beds were very uncomfortable, the... More

Was this review helpful? Yes
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your review. We are glad to hear you enjoyed the golf at Treetops during your stay. Please know we have started renovations on property, and are confident the improvements we are making will give our guests a great experience at every level. Thanks again for your feedback, and we hope to see you back at Treetops in... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The golfing may be the finest around, but do NOT stay at the hotel itself. The rooms haven't been updated since the early 80's. The beds are hard as stone very old mattress's, there are several broken components in the rooms such as light fixtures, the deck doors, molding around the windows, a shower that goes from hot to cold... More

Was this review helpful? Yes 2
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your review. We are sorry that your stay was less than exemplary, and would love the opportunity to speak with you about the challenges you encountered during your stay. Please feel free to contact our Front Desk Manager Jessica at 989-732-6711, ext. 2638. Thanks again for your feedback. More

oxford
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent 3 days/nights golfing at Treetops with my wife. I hadn't been there in years and am happy to say that the golf is better than ever. Every course was spectacular and offered good service and great views. Unfortunately, the loding left a lot to be desired. We were put in a "chalet", but that name became a joke... More

Was this review helpful? Yes 1
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your review. While it is great to hear how much you enjoyed the golf, I am sorry to hear parts of your stay were less than exemplary. We are working on renovating our lodging, and are confident the improvements we are making will allow all our guests a more comfortable stay. Thanks again for your feedback, and... More

Top Contributor
84 reviews 84 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had come to Treetops many years ago so it was great to come back. The rooms are very outdated and the TV was too small to see from the bed. It would have been nice if there was a microwave in the room. We had a room with a balcony overlooking the woods which was beautiful. Golfing was great!

Was this review helpful? Yes
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your review. It's great to hear that you enjoyed the golf on your return trip to Treetops. We are starting on improvements to the resort. It will take some time, but we want our guests to have a spectacular overall experience here at Treetops. Hopefully we will see you back to enjoy the renovations to the lodging... More

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Great, really great courses! Some of the best I've ever played. We we're put in the inn since we had a large group and as others have mentioned, they are really outdated. Stay in the main lodge if possible. Staff were great and friendly and the bars were a lot of fun. Food was okay, chicken was way too salty.... More

Was this review helpful? Yes
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for the review! We are glad to hear you enjoyed the golf during your visit to Treetops. We are in the process of renovating our lodging accommodations across the resort. It will take some time, but we are committed to giving our patrons a great overall experience. Thanks again for the feedback! More

Southern Indiana
Top Contributor
126 reviews 126 reviews
39 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Okay, let's just get this straight. The golf courses are the real reason to visit. In that respect, Treetops is a great place to go, and the courses deserve a high rating. On the other hand, the chalet rooms are almost exactly the same as they have been for the past fifteen years or so--although they did add high-definition flat-screen... More

Was this review helpful? Yes 1
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your feedback. It is wonderful to hear how much you enjoy the golf here at Treetops. As you mentioned, we do have new flat screen TVs in the chalets, as well as the rest of the property. This is just the start of the updates and renovations we are making across the resort. The renovation process will... More

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

Extremely disappointed! Stayed at the Inn for a family wedding. Rooms weren't well maintained. Stains on furniture. Light bulb was burned out in lamp, but they did come to fix it immediately. Water was dripping through the ceiling tile in the bathroom. The ceiling tile fell into the tub just as one of us stepped out of the shower. Family... More

Was this review helpful? Yes 1
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your review. We are sorry about the challenges you encountered during your stay with us, and appreciate your feedback. It is our understanding that you were contacted via email by our Front Desk Manager, and that your concerns were addressed in her correspondence. If you would like to discuss your stay further, please do not hesitate to... More

Mount Clemens, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

If the resort spent some of the money on their lodging instead of all on the courses, this would be a first class resort! Our room in the chalet was dirty. NO wifi except in the main lodge. Not one window had working drapes, windows or blinds. The floors and furniture were stained. The blanket on the bed was filthy.... More

Was this review helpful? Yes 1
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your review. We are terribly sorry to hear your stay was less than exemplary. Please contact our Front Desk manager Jessica so that we can talk more about the condition of your chalet room. Thanks again for your feedback, and we look forward to hearing from you. More

London, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I had a two-day stay at Treetops Resort in Michigan last week. It was our first time to the northern neck of the state and our first golf trip there. Overall it was wonderful. We did the couples package deal that includes breakfast and dinner plus golf and lodgings. Felt it was a good deal and we... More

Was this review helpful? Yes
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your feedback! We are thrilled to hear that you enjoyed your visit to Treetops. The couple’s package really is a great way to experience the resort. If you get the chance, come back and see us in the fall-the Masterpiece is even more beautiful when the leaves change! Thanks again for the review! More

Owners: What's your side of the story?
If you own or manage Treetops Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Treetops Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Treetops Resort

Address: 3962 Wilkinson Road, Gaylord, MI 49735
Location: United States > Michigan > Otsego County > Gaylord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Treetops Resort 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, TravelClick, Tingo, Hotels.com, Venere and Otel so you can book your Treetops Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Treetops Hotel Gaylord
Treetops Resort Gaylord

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (132)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (16)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (2)
Viewed
Bathroom (3)
Viewed
Room/suite (9)
Viewed
View from room (6)
Viewed
Dining (1)
Viewed
Other (93)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Gaylord with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
254

Questions & Answers

Questions? Get answers from Treetops Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer