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All 14 Gaylord hotels

Treetops Resort

3.0 of 5 Resort   |   3962 Wilkinson Road, Gaylord, MI 49735
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Treetops Resort
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Ranked #5 of 14 Hotels in Gaylord
A recent review
5 of 5 stars reviewed 5 days ago
Shannon M Bend, Oregon
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291 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed yesterday NEW

I will concur with previous reviews regarding the poor quality rooms. The plus: room was large, heater worked well (although noisy) and it was quiet. The minuses: the room was dark. Four lights, all with low wattage bulbs. Two out of the four wall pictures were missing, the hangers still stuck in the walls. The wallpaper was peeling off the... More

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Waterford, Michigan
1 review
2 of 5 stars Reviewed 3 days ago NEW

10/10/14-10/12/14 The first room I had was awful! Stained. dirty carpet, dining table top was about to fall off, stained and excessively water spotted dresser and the carpet entering into the bathroom reeked of urine! Thank God for gorgeous fall colors! A shame. Nothing a good cleaning (steam clean the carpets at least) couldn't fix.

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Bend, Oregon
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic stay in Beautiful Gaylord Michigan! What a true find in the countryside of Northern Michigan. I had the pleasure to visit this secluded resort and was very pleased with all that I found. Not only is there top class golfing but the surroundings of the fall colors were breathtaking! It was a scenic drive from the airport in Traverse... More

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Grand Blanc, MI
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went to Treetops with my brother and Dad for a golf weekend. The courses are great. The golf facilities are great. The clubhouse is great. The golf course staff is great. However, the hotel rooms are far from great. The room is stuck in the 70s. Green sinks, toilet, and bath tub with gold hardware all accented by mildew. Cant... More

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TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your feedback. While I am glad to hear you enjoyed the golf and our staff, I am at the same time sorry to hear about the challenges you encountered with your overnight room. Please know that we are beginning the renovation process in the near future. It will take time, but we know the changes we make... More

Ontario
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This review is about the accommodations at the Treetops that were "less than exemplary" as has been experienced by many other reviewers. Our room in the Lodge was large and spacious, but the furnishings were dated and worn. The bed frame was loose and squeaky. The rugs that joined to ceramic did not have finishing strips and were tearing and... More

Was this review helpful? Yes 1
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your feedback. It lets us know what areas we need to improve for our guests. I am sorry that your accommodations did not meet your expectations. Please know that our maintenance and housekeeping departments have been made aware of the challenges you experienced with your room. We do have renovations slated to begin in the near future... More

Coopersville, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is nothing wrong with Treetops. I was visiting on business, so did not get to take in some of the beauty of the area. The rooms were very nice and clean. The facilities were great for our training. The best part for ME was the boot camp being held on Wednesday evening in the workout facility. Great fun and... More

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TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thanks for your review. Its great to hear you had an enjoyable stay during your business trip to Treetops. I'm especially glad you enjoyed the Boot Camp down in the fitness center! Thanks again for the feedback! More

Top Contributor
68 reviews 68 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 15, 2014

This was the fifth time i have stayed at Treetops. The golf is superlative and the courses were in fabulous condition. Just the best. The hotel/lodge continues to go downhill and is in serious need of renovation and renewal. The rooms have a musty order. The carpeting is stretching/buckling and needs to be replaced. The roof shingles and some of... More

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TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thanks for your review. It is great to know you enjoyed the golf here at Treetops. At the same time, I am sorry to hear other aspects of your stay were less than exemplary. We do have renovations slated to begin in the near future. It is a process that will take some time, but we feel the changes we... More

Kalamazoo, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2014

I stayed here with my father in law and brother in law for a night and golf the next day. All I can say is wow. The golf was amazing. Course was perfectly manicured and the staff was very friendly. The hotel was a little dated but we were not there for the hotel. We played the Par 3 course... More

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TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your feedback! It is wonderful to hear how great your trip to Treetops was, and we look forward to seeing you back again soon. Thanks again for the review! More

FWA
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 10, 2014

1st Off-The Good This collection of Golf courses is as good as it gets, there is something for everyone. Our group ranges from a 5 to a 20 handicap and we all had a wonderful time.The rangers were very friendly and fun, the Pro Shop staff was very nice.The reservations lady spent an half hour trying to make our preferred... More

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TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for your feedback! It is great to hear you enjoyed your time at Treetops. I am happy that reservations was able to get your tee times taken care of, and that you enjoyed not only our courses but the Tribute as well. We do have renovations slated to begin to the accommodations in the near future. The process... More

1 review
5 of 5 stars Reviewed September 2, 2014

My friends and I visited over Labor Day weekend. The hotel staff was accommodating and friendly. At check in we were greeted with a friendly smile. Upon entering our room we had a problem with our lighting and it was addressed within minutes by a very friendly handyman. Our room was very spacious and clean with a kitchenette, whirlpool tub... More

Was this review helpful? Yes
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this review

Thank you for the review! We are thrilled to hear that you and your girls enjoyed your getaway weekend at Treetops, and hope we see you all back next year. Maybe you'll be able to squeeze some golf in on the next trip! Thanks again for the feedback. More

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Additional Information about Treetops Resort

Address: 3962 Wilkinson Road, Gaylord, MI 49735
Location: United States > Michigan > Otsego County > Gaylord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Treetops Resort 3*
Number of rooms: 254
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Also Known As:
Treetops Hotel Gaylord
Treetops Resort Gaylord

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