We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Gaylord hotels

Otsego Club, Resort and Conference Center

696 M-32 East, PO Box 556, Gaylord, MI 49735
Hotel amenities
Otsego Club, Resort and Conference Center
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save Saved
You added Otsego Club, Resort and Conference Center to your Saves list
69%
Ranked #2 of 14 Hotels in Gaylord
A recent review
5 of 5 stars reviewed 3 weeks ago
626default Lake Leelanau, Michigan, United States
Write a Review

43 reviews from our community

Traveler rating
    21
    8
    8
    3
    3
See reviews for
12
10
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (5)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (7)
All months
Lake Leelanau, Michigan, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I met a high school buddy there this summer for the day- we enjoyed Lunch and Dinner and the service as always was stellar. The staff are outstanding. I Love the Old time feel of this property and have stayed many times over the years- My wedding took place there in 1979 so I am a fan always. If anything... More

Was this review helpful? Yes 2
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

It is awesome hearing stories from our long time patrons!! It sounds like we must be doing something right if you are still coming back after all of these years. Thank you for all the kind words and I will be sure to pass along your praise to the staff. We hope to see you soon, think snow! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We love staying at the club during ski season. It is very convenient and the rooms are great, not at all what I would expect from a ski resort. The rooms were very clean and extremely comfortable. The restaurants are delicious and the staff is courteous and helpful. This is the first time we stayed in the summer. The pool... More

Was this review helpful? Yes 2
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

It is great to hear that you had an enjoyable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. I am glad to hear that you gave us a try in summer season as well. Your loyalty is greatly... More

Otsego, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This club truly understand customer service. The buildings were old but they were clean and comfortable. All items in good working order. We stayed in the Blue Spruce. It was a bit difficult navigating the stairs with multiple suitcases etc. Luggage carts were wagons...a bit primitive but it worked out fine. The Wi-Fi was basically non existent in the room... More

Was this review helpful? Yes 2
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

Thank you for taking the time to review our property! We are so pleased that you enjoyed your stay, customer service is of course, our highest priority. We are working on the internet issues, hopefully they will be all worked out by the time you come and stay with us again. Thanks again! More

Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here for a wedding. The grounds/golf course are very well kept...you can see the money and labor used to upkeep it. The hotel rooms are very outdaw with a stale smell. We found a sock under our bed and the room was very dusty...again cleanliness of the room was not a concern to the front desk. We were... More

Was this review helpful? Yes
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

Thank you for the praise on our golf course/grounds and I do hope you enjoyed the wedding as well. Even more importantly is our disappointment to not have met your expectations. The issues that you mentioned will be addressed to prevent them from happening again. Once again we do appreciate your feedback as an opportunity to become better More

Toronto, Canada
Top Contributor
86 reviews 86 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 10, 2014

This must have been quite a place in the 70's since everything is of very high quality. Unfortunately a lot is original. The beds are terrible, the washrooms and lighting are poor and there is no Wi-Fi in the rooms. Aside from that carping, it is actually very nice. The main lodge and restaurant are very nice and service is... More

Was this review helpful? Yes
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

Thank you for taking the time to send us your comments. We are indeed proud of the history of the resort as we are celebrating our 75th anniversary which gives the buildings a lot of charm with the original set up as you mentioned. I am very sorry the bed was not up to your expectations as it obviously is... More

Contributor
18 reviews 18 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 30, 2014

We have been going up to Gaylord for years and years to golf at Treetops Golf Resort. We love the golf at Treetops, but the lodging is downright horrible. Last year was the last time we said we were going to stay there - we just couldn't take it anymore. In addition to Treetops, we always golf the fabulous course... More

Was this review helpful? Yes 2
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

Thank you so much for taking the time to review the Otsego Club. We are very pleased that you had so many wonderful things to say about our little spot!! We sincerely hope you join us again soon and we will work on fixing the spotty internet service. More

Commerce, Michigan, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

Otsego excells at attention to detail. From the front desk, to the cart girls, to the ski lift operators, everyone is friendly and they go out of the way to be helpful. The rooms are always spotless and well kept. Otsego is simply my favorite place to visit in northern Michigan!!!

Was this review helpful? Yes 2
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

Thank you so much for taking time to review Otsego! We are happy to hear that we able to make your stay a great one. I will be sure to pass along your kudos to all of our staff and we look forward to seeing you again soon! More

Birmingham, Michigan, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

I have stayed at the Otsego Club in Gaylord at least once per Winter the last several years to spend New Year's Eve and ski. All of their buildings are superbly maintained, and well kept. The rooms are always clean and tidy. The Otsego Club has several unique buildings you can stay at, each with it's own unique character and... More

Was this review helpful? Yes 2
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

Thank you for taking the time to write a review of property. We are so glad that you have enjoyed your time with us and hope that you will continue to do so in the future! More

Fenton, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

I golfed here with friends a few summers ago and loved it. Last year, my wife and I took our daughter, son-in-law and 3 grandkids for a winter get-a-way. We could not believe how children friendly it was, especially for skiing. They had a lot of people working there that would teach them to ski (and snowboard). The parents could... More

Was this review helpful? Yes 2
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

We are so pleased that we were able to provide you and your family with a great experience! We do pride ourselves on creating a warm, family-friendly environment, not just for the kiddos but for the adults as well. We look forward to seeing you on your next trip north! More

Bloomfield Hills, Michigan
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

In June I was a part of a twenty something man golf outing. All in all, the experience was wonderful. Good food, friendly staff, spectacular views, great golf. The Tribute is arguably the finest course around. The staff bent ovet backward as we used shared rooms and a main cabin to accomodate our awards night. Great, but reasonable wine list... More

Was this review helpful? Yes 3
Liesel R, Social Media Coordinator at Otsego Club, Resort and Conference Center, responded to this review

Thank you so much for visiting our "unique little gem"! (What a great description) We are so pleased that you enjoyed your stay and look forward to exceeding your expectations on your next visit! More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Otsego Club, Resort and Conference Center?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Otsego Club, Resort and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Otsego Club, Resort and Conference Center

Address: 696 M-32 East, PO Box 556, Gaylord, MI 49735
Location: United States > Michigan > Otsego County > Gaylord
Price Range (Based on Average Rates): $
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Travelocity so you can book your Otsego Club, Resort and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Otsego Club, Hotel Gaylord
Otsego Hotel Gaylord

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay