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Alpine Lodge

2.5 of 5 833 West Main Street, Gaylord, MI 49735
Best prices for: 1 room 1 guest
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Alpine Lodge
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Alpine Lodge
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128 reviews from our community

Traveler rating
    23
    37
    18
    18
    32
See reviews for
53
26
7
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sudbury, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars NEW

My wife and I randomly ended up at the Alpine Lodge while escaping a blizzard...What a pleasant surprise!! The front desk staff were excellent and efficient finding us a room during an extremely busy time at the front desk... checking in a wrestling tournament.. The room was clean, spacious and comfortable. The pool area was spacious and fun for young... More 

Was this review helpful? Yes 1
John K, Owner at Alpine Lodge, responded to this review

Thank you for taking the time to acknowledge my manager. She suffers tremendous attack in the online world and I know that it does affect her in-spite of her efforts to shake it off. We print and post reviews to keep the entire staff alert and responsive to the feedback. However, some are difficult to post when they become reminders... More 

LaSalle, Canada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

You have to believe that somewhere in these reviews lies the truth. Here's my perspective: I organize a fairly large golf group. We have been golfing together for 18 years - 15 of those in the Gaylord, Michigan - Golf Mecca region. All told, we've used 3 different properties for lodging. Typically, I bring 60 golfers to the area for... More 

Was this review helpful? Yes 3
John K, Owner at Alpine Lodge, responded to this review

There is an on going criminal prosecution for fraud with this group and the employee referenced. The group booked thousands of dollars of golf through the referenced employee using my accounts and never paid. The truth is that I do not fear black mail and I will continue to prosecute thieves. We are a small family run business and we... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Per their website's instructions I called to book my reservation directly with them so they would honor the coupon on their website. When I checked in a few days later neither of the two desk clerks knew how to process a coupon (they were both new, so I don't hold it against them). They tried to find a manager to... More 

Was this review helpful? Yes 1
John K, Owner at Alpine Lodge, responded to this review

I am sorry about the confusion with your discounts. However, I never altered the website to manipulate you. Moreover, the website has not been changed in years. It was created by the previous ownership and we have been very liberal in accepting the coupons while we work to build new websites that we can control. Please feel free to call... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

I came and enjoyed a family get together over the weekend. The staff is very friendly eespecially Sonya and Tiffany. Bernice and Sue are really kind. The pizzas are the best. I love how big the atrium is you can have a good ole time in there. They have a pool hot tub and sauna as well as pool tables... More 

Was this review helpful? Yes 1
John K, Owner at Alpine Lodge, responded to this review

We are a small close knit group and we truly need the encouragement. Everyday hurting, angry, and bitter people walk through our doors. It is our privilege to bring smiles and comfort to them. But, the truth is that it is tiring work that wears on us. We will honor your kindness and continue to bless anyone that passes through... More 

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 25, 2015

We stayed here while we snowmobiled out on the trails in and around Gaylord. Made a good place to crash at the end of a fun day. Breakfast was good. Hot tub could have been a little warmer. Beds could be a little softer. In room fridge and freezer was awesome!! Nothing major to complain about. It's nothing fancy but... More 

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John K, Manager at Alpine Lodge, responded to this review

Thank you for taking the time to share. Please monitor our website for exciting new themes, logos, and amenities that we are launching. We are planning new foam mattresses, steam showers and whirlpool tubs to offer much more private experiences. It is always frustrating to see the kids overuse and cool the hot tub. So, we are working up some... More 

1 review
3 of 5 stars Reviewed January 23, 2015

The front desk staff was nice enough. My husband and I chose this hot because they allowed pets. The first thing I noticed in the room was it was hard to find an outlet to charge my cell phone and when I did find one it diddnt work. We had a king size bed that had only two pillows and... More 

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John K, Owner at Alpine Lodge, responded to this review

The coffee pot parts are disposable and new ones are provided inside each of the packets next to the coffee pot. This helps ensure clean and sanitary conditions for every guest. The plugs work if you turn on the light switch by the door. Additionally, you can turn off the lamps if you wish to leave the light switch on... More 

Shelby Township, Michigan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 22, 2015

I will never be giving my hard earned money to this very poorly ran establishment again. From the moment we walked through the door, everyone was rude and very unaccomodating. I was wandering around with a cup of coffee in my hand checking the place out and one of the staff members attacked me and said "the pop isn't free... More 

Was this review helpful? Yes 4
John K, Owner at Alpine Lodge, responded to this review

You were nowhere to be found after sending my daughter back from the pool weeping and crying. I made considerable effort to locate you after the attack on my daughter and her friends who were paying guests that did not deserve your wrath. Then the parents of my daughters friends left their breakfast and vacation to help prepare more food... More 

Rose City, Michigan, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2015

the housekeeping was good.however they need to update the bathtubs.I was told the room rate was 79.99 a night and I was charged 94.99 only after I told the manager we would never stay there again she got the owner and we were charged 84.99 a nite.i feel this should never of happened and they should of honored what I... More 

Was this review helpful? Yes 1
John K, Owner at Alpine Lodge, responded to this review

I am not sure how your rate got mixed up, but your always welcome to call me. I can assure you that the staff made tremendous effort to shovel snow, but the thaw and freeze conditions did create a snow pack that we could not remove until vehicles were moved away from the building. We have chiseled the pack up... More 

Brownstown Township, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

Last minute trip to go snowmobiling was perfect. Our dog was allowed and we were given a room that had a door leading outside, perfect for our pup. Also perfect for pulling the snowmobile right up to the door! Hotel staff and other guests were very friendly. After deciding to stay in to eat because of the cold we went... More 

Was this review helpful? Yes 1
John K, Owner at Alpine Lodge, responded to this review

Thank you! Our number one goal is to provide you with an experience that meets your needs and offers you some comfort in the midst of life. We will honor your kindness by paying it forward. Thanks again, your time is greatly appreciated. More 

Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed January 13, 2015 via mobile

Hotel is upgrading its accommodations. Sonya at the front desk is helpful and courteous. Bernice at EXP was very friendly and served up some awesome tasting chili and the chicken wings were hot and spicy. Located next door to a fabulous grocery store to purchase needed groceries. Recommend staying here when passing through the great state of Michigan.

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Additional Information about Alpine Lodge

Address: 833 West Main Street, Gaylord, MI 49735
Location: United States > Michigan > Otsego County > Gaylord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Alpine Lodge 2.5*
Number of rooms: 138
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Also Known As:
Alpine Hotel Gaylord
Best Western Gaylord
Gaylord Best Western

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