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All 8 Frankenmuth hotels

Zehnder's Splash Village Hotel & Waterpark

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1365 South Main St, Frankenmuth, MI 48734
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Zehnder's Splash Village Hotel & Waterpark
Ranked #6 of 8 hotels in Frankenmuth
Certificate of Excellence 2014
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419 people have reviewed this hotel

Traveler rating
    152
    158
    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Top Contributor
63 reviews 63 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

We were traveling with a group of 8 and booked and prepaid for a Dragonfly Majestic Suite 6 months ahead. On arrival we were told that they no longer had this room type due to renovations. They put us in 2 adjoining rooms - not suites - and had the nerve to act like this was better than we had... More

Was this review helpful? Yes
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, thank you for taking the time to review Zehnder's Splash Village! We sincerely apologize for your less than satisfactory experience and would appreciate the opportunity to discuss your visit as soon as possible to see if we can make it right. The Dragonfly Majestic Suite is almost identical to the Dragonfly adjoining rooms that you stayed in. The main... More

Green Bay, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great place for kids. Water park, separate pool area, game room. ADDING ON more rooms. They had movie night in lobby for kids. We got there later in evening, didn't get to use facilities as all shuts down at 10pm. We found it quiet, beds were good, clean. The Christmas store was right next door. Take a walk after dusk,... More

Was this review helpful? Yes 1
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, Thank you for taking the time to review Zehnder's Splash Village! We are so glad to hear you and your family enjoyed your visit with us. We look forward to seeing you again sometime soon. Thanks again! Sincerely, Douglas Lemcke General Manager of Zehnder's Splash Village Hotel & Waterpark More

Hamilton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just discovered Zehnder's and Frankenmuth! What an awesome place for a getaway with the kids! Splash Park is fun and keeps the kids entertained while not too big that you have to follow the, everywhere! We loved everything about Zehnders and will be back with and without the kids!

Was this review helpful? Yes
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, thank you for the great review! We are so happy to hear you and your family had such a great time. Thanks again! Sincerely, Douglas Lemcke General Manager of Zehnder's Splash Village Hotel & Waterpark More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights with our three kids ages 12, 10 & 7. Check n was smooth, the staff was super friendly. We booked the meal package as it saved money on the famous Chicken dinner that we were going to try anyway. We stayed in a family suite with two queens and a pull out couch. There was... More

Was this review helpful? Yes 1
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, thanks for taking time to review Zehnder's Splash Village Hotel & Waterpark! We are so happy to hear you and your family had such a great time. Thanks again! Sincerely, Douglas Lemcke General Manager of Zehnder's Splash Vilage Hotel & Waterpark More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Once in a while things go horribly wrong.... A comedy of errors from beginning to end. This is a fact if life BUT I can't say enough about the staff of zehnders who go out of their way to offer solutions, jump through hoops and make things right if not just a wee but better than your original expectations. Thanks... More

Was this review helpful? Yes
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, thanks for the great feedback! We work hard every day to ensure every guest leaves satisfied and do our best when we fail in our responsibilities. So happy to hear about the effort of our staff to make things right for you and your family. We sincerely appreciate your business and look forward to seeing you again sometime soon.... More

Brantford, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Trip started out with a room change due to a renovation project currently expanding the waterpark - customer service was fast freindly and beyond expectations. Can not wait to see the new waterpark area being built - looks beyond anything available !

Was this review helpful? Yes
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, thank you so much for positive feedback! We are so glad you and your family enjoyed your stay. We look forward to seeing you again soon. Thanks again! Sincerely, Douglas Lemcke General Manager of Zehnder's Splash Village Hotel & Waterpark More

Lansing, Michigan
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (trophy wife, daughter and grand-daughter and myself) stayed three nights at the hotel. The week-end was very crowded, especially Saturday. They apparently sell waterpark only tickets as well as guest passes to the park. Since it was hot that weekend, Saturday was basically overbooked. The waterpark itself is very small compared to other parks we have been to visit.... More

Was this review helpful? Yes
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, thank you for your valuable feedback! We are constantly looking for new ways to increase value for all ages and will definitely keep your feedback in mind. Thanks again! Sincerely, Douglas Lemcke General Manager of Zehnder's Splash Vilage Hotel & Waterpark More

Senior Contributor
27 reviews 27 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for a night at the end of July here. I was concerned because they had the construction going on for the new part of the water park. I shouldn't have had a concern in the world--you would barely even know they were building outside. We got there early and were surprised that our room was ready around 1:30... More

Was this review helpful? Yes
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, thank you so much for the positive feedback! We are so happy to hear you and your family had such a great time at our facility and sincerely appreciate your business. We do apologize if one of our beds did not meet your expectations and would greatly appreciate if you could let us know what room you stayed in... More

Flint, Michigan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While the kids enjoy the swim, If you are NOT Swimming there is no decent spot to watch them play. Zehnder's after the all mighty $$$, so they force you to pay $ 35,00 for access into the Swim area if you are just here for the day swimming! Totally unreasonable!

Was this review helpful? Yes 2
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, thank you for taking the time to express your opinions and perspectives on Zehnder’s Splash Village Hotel & Waterpark. Your comments are very important to us and help us measure our performance and keep us on track with our guests needs. In regards to your specific comments, we do charge an entry fee to anyone entering the park, similar... More

Nashua, Iowa
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second time to the splash village. Everything was pretty good. The buffet (extra cost) was very well stocked with a great variety. The water temperature was great. The people were very friendly (even as they were coming into work for the day in the parking lot). We will definitely return in the future.

Was this review helpful? Yes 1
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review

Hello, Thank you for taking the time to review Zehnder's Splash Village! We're glad to hear you and your family had a nice time and really appreciate your continued patronage. We look forward to seeing you again soon. Thanks again! Sincerely, Douglas Lemcke General Manager of Zehnder's Splash Village Hotel & Waterpark More

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Hotel Summarization (Beta)

What travelers say

  • Water park(16)
  • Lazy river(8)
  • Very nice(7)
  • Breakfast buffet(5)
  • Great time(4)
  • Family suite(4)
  • Hot tub(3)

Additional Information about Zehnder's Splash Village Hotel & Waterpark

Address: 1365 South Main St, Frankenmuth, MI 48734
Phone Number:
Location: United States > Michigan > Frankenmuth
Price Range (Based on Average Rates): $$
Also Known As:
Zehnder`s Splash Village Hotel And Waterpark
Zehnders Splash Village Frankenmuth
Zehnders Splash Village Hotel Waterpark

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Zehnder's Splash Village Hotel and Waterpark offers 146 deluxe accommodations including 63 new suites. Enjoy over 30,000 sq. ft. of aquatic fun with our Splash landing play area, Dumping Bucket, Giggling Gorge and Perilous Plunge 4 story tube slides. Relax in the whimsical whirl hot tub or just float along the Crooked Brook Creek lazy river. For the landlubber have fun at our new arcade or lunch at Elf hollow cafe. A towering 26-foot tree is a prominent feature in the new hotel lobby with a large gas fireplace built into the trunk. Zehnder's Splash Village includes elves and fairies as part of the waterpark and hotel's overall theme. Complimentary shuttle service is available to Zehnder's Restaurant and the Fortress golf course. ... more   less 
Number of rooms
152

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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