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Courtyard by Marriott Flint

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5205 Gateway Centre, Flint, MI 48507
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1 room 1 adult
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142 Reviews from our TripAdvisor Community

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Brutus
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

lobby very modern and spacious - you weren't crowding the guest currently checking in. Clerk was very pleasant and cordial. Hotel was quiet and up to date. Room doors closed quietly so you didn't hear them slamming all night/morning. Pool towels needing replacing - but when my son was swimming it was at the end of the night - so... More 

Helpful?
Thank Karen S
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for all the kind words of encouragement for my team. We appreciate your business and hope that you return to visit us in Flint. More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Stayed in the flint courtyard under stressful circumstances and the staff was very accommodating and understanding. Easily handled a request for late checkout and a cancellation request which was greatly appreciated.

Helpful?
Thank James F
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for completing the review of our property. We appreciate the kind words. I will be sure to share the compliments with our staff. We hope you will come and see us again whenever you are in the Flint or surrounding area. Sincerely, Kimberly Marme General Manager More 

Tawas
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

What a great place to stay!! The rooms are very clean and quiet. The amenities (pool, The Bistro restaurant, shuttle to the airport, etc) are top notch. But what really makes this a great place to stay is the staff. Very professional, courteous, helpful, kind, and this brings us back year after year. Most notably Dominick & Yvonne at the... More 

Helpful?
Thank TawasTawas
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for all the kind words. We love to hear when our staff is able to go beyond the call of duty and make someone's stay. I will be sure to share your comments with our staff and recognize Dominque, Yvonne and Khalialah for their service. Thank you again. We truly appreciate the review. Please come back... More 

Ridgefield
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 1, 2016

This hotel was very convenient to the airport and freeway. The room was comfortable and quiet, although a bit expensive for the location. Service was very nice and the lobby was modern. I would stay here again!

Helpful?
Thank KEE_12
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. It was a pleasure having you stay with us. We hope your flight went well. We are glad to know that you are save at home after the Holidays. Please come back and visit us again when in the Flint/Grand Blanc area.Thank you again. Sincerely, Kimberly More 

San Diego, California
2 reviews
5 of 5 stars Reviewed December 26, 2015 via mobile

We stayed here during the holidays while visiting family. From check-in to checkout, we only encountered warm, friendly and accommodating staff. Ms. Teresa was especially helpful in ensuring we were able to get a room directly across from my sister at the last second. Last, but not least, I could have slept on the comfortable bed with an abundance of... More 

Helpful?
Thank Jordana O
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting all the kind words about our staff. We will be sure to share your comments with the staff. We are glad to see that you enjoyed your stay with us and that we were able to deliver fast, friendly and comfortable service. We hope that you will come back and see us again. Thank you! Kimberly More 

Ontario
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 22, 2015 via mobile

My family and I stayed here for one night after arriving on a late flight. It was okay, but not great. We got a great deal from Priceline at $51. Check in was very friendly, but we were placed in a king room when I thought I had booked a room with two beds. I was told that the clerk... More 

Helpful?
Thank TSOntario
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for completing a review of your stay with us. We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel... More 

Flint, Michigan
1 review
3 of 5 stars Reviewed October 28, 2015

Recently I attended a Women's Conference and chose to stay at the Courtyard by Marriott Flint with a couple of friends that were attending the Conference too. Although the hotel was nice and clean, and the staff were helpful and friendly, I felt we should have gotten more for the price we paid for our room. We paid $129.00 for... More 

Helpful?
Thank cheryl_hill78
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

We are so glad that you chose to stay with us. Thank you for posting the review of our property. Unfortunately, Courtyard is the only Marriott chain that does not offer complimentary breakfast or coffee.We do offer packages that includes breakfast and apologize that it was not fully explained. With our Bistro concept all breakfast is made fresh and to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 30, 2015

This hotel was old and dated. My room did not look any of the rooms pictured on the Marriott website. The lobby is updated and consistent like all of the other Courtyards across the country. I was in town for Back to the Bricks and all of the other hotels were booked so I could not leave, or else I... More 

Helpful?
Thank Danya L
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for taking the time to complete the review of our property. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your stay not being to your satisfaction. We have shared your feedback with our corporate office.... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed September 27, 2015 via mobile

Clean well appointed lobby area. Friendly enough staff. Safe well lit parking lot. Basic clean rooms, lacked fridge, microwave etc. but everything that you needed for a comfortable night stay was there. Super quiet. Seen, but did not have the continental breakfast - I would forgo it if it not included in the price. Should have complementary coffee in the... More 

Helpful?
Thank Jay E
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for your comments in regards to your recent stay with us. We appreciate your comments and will pass them onto our staff. Please come and visit us again when you are in the area. Thanks, Kimberly Marme More 

Rockford, Michigan
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 25, 2015

Had to stay here on a Saturday night for a basketball tournament, perfect location for tournaments at the Hoops place on Hill 23 road (can't think of name!). Would have rather stayed in the Residence Inn right there, but that one was already booked. I don't usually like Courtyards because they usually cost more and breakfast is not included. Despite... More 

Helpful?
2 Thank Familytravels8799
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for positing the review of our property. We appreciate hearing about your experience. I apologize if we did not meet your expectations. If you would like to discuss this further please feel free to contact me either via email or phone. Customer service and satisfaction is our #1 goal. We value our guests and want to provide a... More 

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