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Courtyard by Marriott Flint

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5205 Gateway Centre, Flint, MI 48507
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1 room 1 guest
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Courtyard by Marriott Flint
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126 Reviews from our TripAdvisor Community

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Traveler rating
    54
    36
    24
    6
    6
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27
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sault Ste. Marie, Canada
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, friendly and welcoming staff, and convieniently close to the airport. We stayed overnight because we had an early flight at the nearby airport. We couldn't stay for breakfast because we had to leave before 6am. Looked like a nice little set up. Would stay here again in a heartbeat!

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for completing the online review of your stay. We appreciate your business and we are so excited that you had a great experience. We are sorry that you didnt get to experience our Bistro. We will pass on your wonderful comments to our staff. Please come and see us again whenever your travels bring you back... More 

1 review
5 of 5 stars Reviewed 1 week ago

Hello, My partner and I recently stayed at the Marriott Courtyard at 5205 Gateway Center Drive Flint, MI 48507. We were there for 2 weeks and it was a hard trip. We live just outside of Seattle, Washington and have not seen family in awhile and had some family illness making the trip a bit sad. Every day we slept... More 

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Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for posting such a wonderful review of our property and especially recognizing Alex and the other staff members. We are excited to have Alex join our team who are proud to serve our guests. Customer service is our passion. This isn't just a job to us it is something that we truly believe in. We appreciate... More 

Washington DC, District of Columbia
Level Contributor
136 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay here a lot. Literally. So much so that I notice when they go through staff. I keep coming back because it's reasonably priced and has an excellent location for those flying in and out of the airport. The staff are what makes this hotel. They're extremely friendly and generally well-trained, though sometimes they forget to address guests as... More 

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you again for completing the review of our property. We appreciate your loyalty and devotion to Marriott. We love for our guests to give their honest opinion of their experience as it helps us to improve. Our goal is to be ranked number one in customer service as it is our passion to make sure that our guests not... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

I am very late in writing this review but I just wanted to take a moment to praise Dominique. Being a Courtyard I assumed all rooms had refrigerators but when I arrived in my room I realized this wasn’t the case. When I called down to inquire about the fridge, this is when Dominque showed her “can do” attitude and... More 

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Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

WOW! Thank you for all the wonderful comments about my team members. I have passed on your review to our corporate office and made sure that everyone here has received the kudos that were obviously deserved. We appreciate the feedback and hope that you will stay with us again in the future whenever you're in the Flint area. Thank you... More 

Manassas, Virginia
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Marriott Courtyard in Flint because we needed a pet-friendly hotel in the area as we were driving through. The pet fee is steep at $75, but overall it was worth it so that the rest of our family could get a good night's sleep (and the Courtyard is definitely a step up from other pet-friendly hotels in... More 

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Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for compleing the review of our property.Unfortunately the pet fee is in place for a deep cleaning of the rooms for our guests with allergies. I apologize that this is an inconvenience. I am glad to hear that everything else with your stay was pleasant. We appreciate you staying with us and hope that you will return again.... More 

Grand Rapids, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Three rooms here and still unacceptable. Is this a courtyard or a super 8? Quality very low. No way this is 4 star. Lobby redone rooms left to languish. Surprised marriott allows this property to show their name. Staff was friendly and lobby looks good. Recommend brining a dehumidifer and air freshener to aid in stay.

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Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Mr. Rose, Thank you for your comments. On behalf our entire staff, I would like to personally apologize for the service issues you experienced. Please contact me directly via email or phone at your earliest convenience so that we may discuss this further. Customer service and cleanliness is our number one focus. I apologize that we failed to deliver that... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 24, 2015

Hotel is located a couple of miles away from the airport. The staff are very friendly and give the extra step to make you feel welcomed and to inform about the local amenities. Make sure to visit the restaurant that is located at walking distance from the hotel.

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for posting the review of our property and your wonderful experience. We appreciate hearing from our guests and knowing that you were pleased with your stay. I have passed on your comments to my staff. Thank you again, Kimberly More 

Plano, Texas
1 review
5 of 5 stars Reviewed July 17, 2015

My 92 year old mother and I had the delightful opportunity to stay at the Courtyard Marriott Flint/Grand Blanc, MIthe end of June and again the beginning of July--two separate visits. Our service was outstanding! Traveling withan elderly person can be difficult (I've experienced it) but EVERYONE we encountered from the check-in desk, the cleaning crew, the food staff, grounds... More 

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you!!! We appreciate your comment and are so glad that you enjoyed your stay with us. We love to hear about our customers experiences. We hope that you come back to see us again whenever you are in the Flint/Grand Blanc area. Thanks again, Kimberly More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015 via mobile

After 12 hours in the car traveling north we decided to spend the night in Flint. We are loyal Marriott customers but after 12 hours any place would have been welcomed. I made one phone call and lucky to get Kimberly who was very nice and extremely helpful. She offered the best rate and wS happy to meet my request... More 

Was this review helpful? Yes 1
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for all the wonderful comments. We appreciate your business and are more then happy to accomodate you. I have shared the comments with our staff. Thanks again for staying with us. Sincerely, Kimberly Marme General Manager More 

Leamington, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

We came here late at night after a stay at another area hotel in Flint resulted in Bed Bugs. Courtyard took us in late and were more than accommodating. The rooms was clean clean clean! Bed was comfy and the customer service received as soon as we arrived was second to none. Room was large. I definitely would stay at... More 

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for the positive review of our property and your experience. I am so sorry to hear about the other hotel. We have recognized Dominique for his outstanding service and the other staff members. We hope to see you in the future. Sincerely, Kimberly Marme General Manager More 

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