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All 17 Flint hotels

Courtyard by Marriott Flint

3.0 of 5 Hotel   |   5205 Gateway Centre, Flint, MI 48507
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73%
Ranked #2 of 17 hotels in Flint
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Northsbeer Chicago, Illinois
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  • Reviews (91)
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91 people have reviewed this hotel

Traveler rating
    35
    29
    19
    4
    4
See reviews for
17
19
6
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
connecticutreviewer
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I am a frequent traveler, and this particular experience was below standard. I started off with waiting for the shuttle at the airport. After I called in and was told a shuttle was right outside, I went to the curb and waited for twenty minutes with no Courtyard shuttle. Being that it was 1130pm, I took a taxi over to... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. I apologize that we did not meet your expectations. We are looking into the issues that you encountered during your stay with us. I have shared your thoughts with the shuttle service provider as well as the other staff members and noted that I was very disappointing to hear that we... More

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visiting family in the area and needed a place to stay with our family of four (+infant). Room was average size. Lobby is extensive with WiFi access. They have a couple of booth/tables with TVs built in which I thought were pretty cool. There is a Bistro that serves in the morning and early evening with some basic but tasty... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting such a wonderful review of our property. We appreciate all your comments. I will be sure to share your review with my staff and thank them for providing the excellent customer service that we take pride in. We hope that you will visit us again if traveling in or around the Flint, MI area. Thank you,... More

Massachusetts
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It would be nice to have a balcony - one that you could leave the sliding door open at night - but the noise of trucks and cars and smell of smokers below it wasn't an option. Staff are very nice and breakfast is always good. Stayed here about 4 weeks in the last 6 months and it's definitely- among... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the comments on your review of our property. I am very sorry that you were not able to use your balcony due to the noise. We do have other areas throughout the hotel which may suit your needs better. We value your feedback and we are looking into way to correct the issues with the smoking.... More

Peoria, Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Average hotel BUT my main issue is that they don't even have coffee available for free downstairs. They have a Starbucks and you have to pay for it! Listen- I know this is a minor issue but I paid $150 for the room and for that price you should at least have coffee......I know they have those little machines in... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. I apologize for the inconvenience of the free coffee. Marriott has chosen to build the Bistro's in our Courtyard to allow our guests to have a fresh, hot, made to order breakfast along with partnering with Starbucks for our fresh brewed coffees and specialty beverages. We do offer a variety of... More

Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family stayed here prior to an early morning flight out of FNT. The nightly rate ($109) was very reasonable considering parking for the duration of our week-long trip was included in the stay. The rooms were clean and comfortable and the kids enjoyed the small, but otherwise adequate, pool. The shuttle to the airport is shared among the 3... More

Was this review helpful? Yes
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for taking the time to fill out our survey. We appreciate your stay with us. I am very happy to read that your stay was enjoyable. Our customer service is one of the things we pride ourselves on. Thank you for noticing and also the feed back about it. We hope you visit us again in... More

Louisville, Kentucky
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night as we were taking a flight out the next day. Great location. Really nice staff and felt very safe. The rooms were nice. Standard Hotel room. Our car was left in the parking lot and we were given a ride to the airport. No issues and no worries. If I'm ever flying out of Flint... More

Was this review helpful? Yes 1
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for all of the beautiful comments on the review. We take great pride in our customer service and appreciate knowing that it shows to our guests. We hope that you will come and stay with us again when in the area. Thank you again, Kimberly More

Senior Contributor
36 reviews 36 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 30, 2014

Two women traveling with two small children and we felt safe in this location. It's in a commercial location within Flint Michigan so nothing much to do but there are various restaurants within a 5-10 minute drive. The rooms were current, comfortable and clean. Cable TV choices were a little lacking though. The location is close to US-23 as some... More

Was this review helpful? Yes 1
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the wonderful review of our property. We are glad to see that you enjoyed your stay with your children. We are also glad that the pool toys were used. This was a benefit we chose to allow children to have more fun in the water. Thank you also for mentioning the breakfast with other websites. We... More

San Francisco, California
1 review
5 of 5 stars Reviewed June 5, 2014

The hotel staff at the Courtyard Marriott in Flint, MI is top notch. They're not just nice people, they truly are warm and welcoming and go above and beyond to ensure you have a fantastic stay. I've had the pleasure of staying there for an extended period of time for work and they really made me feel welcome there each... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Ms. Linda, Thank you so very much for all of the wonderful comments about our staff and property. I was thrilled to see that our dedication to excellence was noticed. We love our guests and it is our passion to have our guests feel at home and like family not just a customer visiting our hotel. We take great pride... More

Indio, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

Six of seven siblings all out of state spent four days here recently. staff were very understanding, offered printed directions to various need locations. one day they provided free Starbucks, a kindness well received and appreciated. Everyone was super courteous and prompt to respond. On the final checkout day they allowed a late checkout which was again week received, since... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you! We understand that your visit wasn't for the happiest of occasions and my staff are dedicated to helping our guests with whatever their needs are during their stay with us. We believe that sometimes it is just a smile and warm friendly face that can make the difference in your day. We appreciate the comments and please know... More

Eugene, Oregon
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

i went to Flint for my niece's wedding stayed there, the staff were nice, slightly confused with the registration process, the room was clean and comfortable, i did not try the breakfast. it is close to flint in safe neighbourhood. i would go there again if i am visiting. i think it is the best available.

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. We appreciate your comments and feedback. We take great pride in our customer service and take our customer feedback very seriously. We have addressed the concerns and are confident that this has been corrected. Thank you again and we hope to see you again in the near future. Sincerely, Kimberly. More

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Additional Information about Courtyard by Marriott Flint

Address: 5205 Gateway Centre, Flint, MI 48507
Phone Number:
Location: United States > Michigan > Flint
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Flint 3*
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Also Known As:
Courtyard By Marriott Flint Hotel Flint
Courtyard Flint
Flint Courtyard
Flint Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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