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Courtyard by Marriott Flint

3.0 of 5 5205 Gateway Centre, Flint, MI 48507
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Certificate of Excellence 2014
Courtyard by Marriott Flint
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Courtyard by Marriott Flint
Courtyard by Marriott Flint
Courtyard by Marriott Flint
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108 reviews from our community

Traveler rating
    41
    34
    22
    6
    5
See reviews for
22
22
6
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Truro, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 night for business. Hotel was top notch. Room was clean as well as the bathrooms. The pool and hottub were a relaxing feature after a quick workout in the gym area- 2 treadmills, an elliptical, a flat bench, and dumbells 5-50lbs. Breakfast in the morning was again very well done. No need to find a chain restaurant in... More 

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for choosing our Courtyard. We appreciate your business. We are so glad that you enjoyed your stay with us. Please come back and see us again when you are in the Flint area. Sincerely, Kimberly Marme General Manager More 

1 review
5 of 5 stars Reviewed December 5, 2014

Stayed here before flight to NOLA. Greeted warmly by front desk staff. Room very clean and neat. Shuttle to airport in the morning. Due to early flight was not able to take advantage of breakfast. This Marriott is a great value!

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

We appreciate your comments and will share them with our team of associates that are dedicated to exceptional customer service. We hope your flight went well and was trouble free as well. Please remember that we are here for all your lodging needs when in the flint area and we look forward to you staying with us again. Thank you... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed December 1, 2014

We stay in Flint at least once (or twice) a year, and always by the airport. This was easy access, with a shuttle and late at night we found ourselves riding with our pilot and stewardess to the hotel! We liked the beds very much and found the staff, and rooms to our liking. We thought we were staying at... More 

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting such a positive review. We appreciate your comments and will be sure to pass them on to our staff. We hope you will stay with us again in the future when traveling to or from Flint Bishop Airport. Sincerely, Kimberly Marme General Manager More 

Orchard Lake, Michigan
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 19, 2014

I woke up to an overnight snowfall and was surprised that my car would not start during an icy November morning in 2014 in Flint. I was due to be the keynote speaker at a nearby facility within the half hour. Reporting my quandary to the busy desk attendants and manager, they immediately went into action. They secured a free... More 

Was this review helpful? Yes 1
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for all the wonderful comments in regards to your experience with us. Our staff strives for exceptional customer service and we are so glad to see that we succeed in delivering this for you. It was my pleasure to assist you with your vehicle so that you were able to get home before dark in this... More 

North Royalton, Ohio
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 21, 2014

Firstly, kudos to the front desk upon check in and the Bistro attendants. Both were top-notch. The major problem was the third floor hallway, with the air conditioning blowing in October! IT WAS FREEZING COLD! We spoke with maintenance personally with his first reaction being "I move around so much I never noticed!" Promised he would turn it off. Mentioned... More 

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

I would first like to apologize for the inconvenience of the temperature in the hallways. It is our goal to allow you to have a clean, comfortable and trouble free stay. I am so sorry that this was not the issue. We take every customer comment very seriously and will be sure to correct the issues that were presented to... More 

London, Canada
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 19, 2014

Fairly central to both Birch Run and Great Lakes Crossing if your planning on spending the weekend shopping? Clean, easy on-off the Highway and a number of good places to eat locally. Friendly staff and comfortable rooms to rest up and head out shopping again! Rooms were updated last year.

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting your review. We appreciate your feedback. We are so pleased to hear that you enjoyed your stay with us. We hope that you will come back and stay with us again when traveling to the Flint/Grand Blanc area. Sincerely, Kimberly Marme More 

Arlington, Virginia
1 review
5 of 5 stars Reviewed October 13, 2014

I had a great experience in the lengthy ~11 months stay in this hotel. The staff truly know how to go above and beyond to make you feel like home. The folks from management, front desk, bistro, and room service staff all have an extremely friendly attitude and go the extra mile to serve your needs. Even though the rooms... More 

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you Jose, We will definitely miss having you stay with us. It was a pleasure meeting you and having you as part of our Courtyard family. We hope that you will come and visit us again. Sincerely, Kimberly Marme More 

Lansing Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2014

Room Opening the door of our room was difficult. The door was so heavy and hard to open that my wife could not open it with ease. The furniture in the room is badly in need of replacing. It appears that updating has taken place in the hallways…..what about the rooms too? There are permanent indents on the sofa and... More 

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for condition of our room. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. As far... More 

1 review
5 of 5 stars Reviewed September 17, 2014

I have a simple review to write about my overall experience at the Courtyard by Marriott in Flint, MI. Outstanding and genuinely friendly staff who makes one feel truly like at home. The actual facility can use a good renovation though. However, I am positive it will happen soon. Overall, love the staff!

Was this review helpful? Yes
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you for taking the time to fill out a review on tripadvisor. Your kind comments were a delight to read, I will be sure to pass this on to the staff. We are glad you choose us to stay with. We hope to see you in the future! More 

Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 16, 2014

Please replace the torn sheer curtains! It's so disappointing as the most expensive hotel on Flint and every room I stay in there has torn sheet curtains or no sheer curtains at all. I would give customer service and the breakfast an A + but the rooms need updating .

Was this review helpful? Yes
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you for taking your time to fill out the guest service survey. Your stay is very important to us. We do apologize for the standard of curtains that were in your room. We are working very hard to correct these issues. We value you as our guest and would like the oppertunity to service you in the future. If... More 

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Additional Information about Courtyard by Marriott Flint

Address: 5205 Gateway Centre, Flint, MI 48507
Location: United States > Michigan > Flint
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Flint 3*
Number of rooms: 102
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Also Known As:
Courtyard By Marriott Flint Hotel Flint
Courtyard Flint
Flint Courtyard
Flint Marriott

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