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All 17 Flint hotels

Courtyard by Marriott Flint

3.0 of 5 Hotel   |   5205 Gateway Centre, Flint, MI 48507
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71%
Ranked #2 of 17 Hotels in Flint
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Giovanni M
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100 reviews from our community

Traveler rating
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    22
    5
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago

I have a simple review to write about my overall experience at the Courtyard by Marriott in Flint, MI. Outstanding and genuinely friendly staff who makes one feel truly like at home. The actual facility can use a good renovation though. However, I am positive it will happen soon. Overall, love the staff!

Was this review helpful? Yes
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you for taking the time to fill out a review on tripadvisor. Your kind comments were a delight to read, I will be sure to pass this on to the staff. We are glad you choose us to stay with. We hope to see you in the future! More

Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Please replace the torn sheer curtains! It's so disappointing as the most expensive hotel on Flint and every room I stay in there has torn sheet curtains or no sheer curtains at all. I would give customer service and the breakfast an A + but the rooms need updating .

Was this review helpful? Yes
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you for taking your time to fill out the guest service survey. Your stay is very important to us. We do apologize for the standard of curtains that were in your room. We are working very hard to correct these issues. We value you as our guest and would like the oppertunity to service you in the future. If... More

Washington, District of Columbia, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this property is very friendly and super attentive. What I like most about them is that they all lend a hand in several areas of the hotel to service their guests. You dn't get excuses like in many other properties. Also they are very sensitive to your needs and very much go out of their way to... More

Was this review helpful? Yes
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

We were delighted to read all the kind comments you said about our staff. We pride ourselves on our customer serivce. We are glad to hear that you choose to stay with us when you visited the Flint area. Thank you for you business. We hope to see you in the future. More

Toronto, Ontario, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stopped at this hotel for a night on my way to Toronto. It's a good hotel for the price you pay. It's clean. Has spacious rooms and free parking. Has free internet. The front desk staff were very friendly and helpful. And it is very close to the free/high way. You get breakfast for just $10 if sign up... More

Was this review helpful? Yes
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you for staying with us as you passed through on your way home. I am glad that your needs were met and your stay was nice. We appreciate your business and hope you will stay with us again in the future. More

Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2014

I stay to 2-3 nights a week at hotels for my job. With some meetings in Flint, I visited the Courtyard by Marriott. I typically stick with Marriott properties – I've had great success. However, this property is extremely dated. Except for the lobby, the rooms have not been updated in at least 10 or 11 years. The mattress was... More

Was this review helpful? Yes 1
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. I apologize that we were not able to meet your needs. We take every review seriously and will be passing on your review to Marriott and our corporate office. We are working diligently on updating our rooms. I am sorry that we failed you. We would like the opportunity to correct... More

Myrtle Beach, South Carolina
Top Contributor
152 reviews 152 reviews
25 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed August 24, 2014

We have stayed at this property a few times for business, if I had the choice of hotels I would not choose this Marriot. Some rooms are updated and others are very run down. There isn't a complimentary breakfast but you can order food in the Bistro area.

Was this review helpful? Yes 3
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for the feedback. I was disappointed to hear that we failed in providing the customer service that we take pride in. Your comments are being shared with our Marriott team in regards to our rooms. We working diligently in updating the property and I am sorry to hear that we have not been consistent providing you with a... More

London, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 24, 2014

We have travelled a lot, staying in many hotels. This is right at the top of our favourite hotels. From the staff to the comfortable beds, quiet rooms, or excellent breakfasts, it's hard to see how anyone could be disappointed here. The breakfast format is different: if you pay for the option, you'll be given a voucher for the bistro,... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for posting a review of our property. We appreciate the feedback. Our staff is dedicated to providing excellent customer service and it is great to hear that we succeed in our goals. I will be sure to pass on your comments to my staff. Thank you once again and we hope to see you again in... More

Davidsonville, MD
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 23, 2014

We spent one night here before flying out of Bishop International Airport the next morning. Nice stay. The rooms are very large and beds comfortable. It is only four miles from the airport. The check in service was friendly and quick. Our only complaint was the complimentary breakfast did not start until 7. With an early morning flight we had... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting all the wonderful comments about our property. We appreciate your feedback and I will be sure to pass this on to my staff. It is so nice to hear that we succeeding in providing the type of customer service that we take pride in. Thank you once again for the positive review. Sincerely, Kimberly More

connecticutreviewer
Top Contributor
50 reviews 50 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed August 19, 2014

I am a frequent traveler, and this particular experience was below standard. I started off with waiting for the shuttle at the airport. After I called in and was told a shuttle was right outside, I went to the curb and waited for twenty minutes with no Courtyard shuttle. Being that it was 1130pm, I took a taxi over to... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. I apologize that we did not meet your expectations. We are looking into the issues that you encountered during your stay with us. I have shared your thoughts with the shuttle service provider as well as the other staff members and noted that I was very disappointing to hear that we... More

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 8, 2014

Visiting family in the area and needed a place to stay with our family of four (+infant). Room was average size. Lobby is extensive with WiFi access. They have a couple of booth/tables with TVs built in which I thought were pretty cool. There is a Bistro that serves in the morning and early evening with some basic but tasty... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting such a wonderful review of our property. We appreciate all your comments. I will be sure to share your review with my staff and thank them for providing the excellent customer service that we take pride in. We hope that you will visit us again if traveling in or around the Flint, MI area. Thank you,... More

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Additional Information about Courtyard by Marriott Flint

Address: 5205 Gateway Centre, Flint, MI 48507
Location: United States > Michigan > Flint
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Flint 3*
Number of rooms: 102
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Also Known As:
Courtyard By Marriott Flint Hotel Flint
Courtyard Flint
Flint Courtyard
Flint Marriott

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