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All 17 Flint hotels

Courtyard by Marriott Flint

3.0 of 5 Hotel   |   5205 Gateway Centre, Flint, MI 48507
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71%
Ranked #2 of 17 Hotels in Flint
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
JJ R Myrtle Beach, South Carolina
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95 reviews from our community

Traveler rating
    36
    30
    20
    5
    4
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19
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6
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay to 2-3 nights a week at hotels for my job. With some meetings in Flint, I visited the Courtyard by Marriott. I typically stick with Marriott properties – I've had great success. However, this property is extremely dated. Except for the lobby, the rooms have not been updated in at least 10 or 11 years. The mattress was... More

Was this review helpful? Yes 1
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. I apologize that we were not able to meet your needs. We take every review seriously and will be passing on your review to Marriott and our corporate office. We are working diligently on updating our rooms. I am sorry that we failed you. We would like the opportunity to correct... More

Myrtle Beach, South Carolina
Top Contributor
137 reviews 137 reviews
22 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at this property a few times for business, if I had the choice of hotels I would not choose this Marriot. Some rooms are updated and others are very run down. There isn't a complimentary breakfast but you can order food in the Bistro area.

Was this review helpful? Yes 3
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for the feedback. I was disappointed to hear that we failed in providing the customer service that we take pride in. Your comments are being shared with our Marriott team in regards to our rooms. We working diligently in updating the property and I am sorry to hear that we have not been consistent providing you with a... More

London, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We have travelled a lot, staying in many hotels. This is right at the top of our favourite hotels. From the staff to the comfortable beds, quiet rooms, or excellent breakfasts, it's hard to see how anyone could be disappointed here. The breakfast format is different: if you pay for the option, you'll be given a voucher for the bistro,... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for posting a review of our property. We appreciate the feedback. Our staff is dedicated to providing excellent customer service and it is great to hear that we succeed in our goals. I will be sure to pass on your comments to my staff. Thank you once again and we hope to see you again in... More

Davidsonville, MD
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night here before flying out of Bishop International Airport the next morning. Nice stay. The rooms are very large and beds comfortable. It is only four miles from the airport. The check in service was friendly and quick. Our only complaint was the complimentary breakfast did not start until 7. With an early morning flight we had... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting all the wonderful comments about our property. We appreciate your feedback and I will be sure to pass this on to my staff. It is so nice to hear that we succeeding in providing the type of customer service that we take pride in. Thank you once again for the positive review. Sincerely, Kimberly More

connecticutreviewer
Top Contributor
50 reviews 50 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a frequent traveler, and this particular experience was below standard. I started off with waiting for the shuttle at the airport. After I called in and was told a shuttle was right outside, I went to the curb and waited for twenty minutes with no Courtyard shuttle. Being that it was 1130pm, I took a taxi over to... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. I apologize that we did not meet your expectations. We are looking into the issues that you encountered during your stay with us. I have shared your thoughts with the shuttle service provider as well as the other staff members and noted that I was very disappointing to hear that we... More

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 8, 2014

Visiting family in the area and needed a place to stay with our family of four (+infant). Room was average size. Lobby is extensive with WiFi access. They have a couple of booth/tables with TVs built in which I thought were pretty cool. There is a Bistro that serves in the morning and early evening with some basic but tasty... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting such a wonderful review of our property. We appreciate all your comments. I will be sure to share your review with my staff and thank them for providing the excellent customer service that we take pride in. We hope that you will visit us again if traveling in or around the Flint, MI area. Thank you,... More

Massachusetts
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 8, 2014

It would be nice to have a balcony - one that you could leave the sliding door open at night - but the noise of trucks and cars and smell of smokers below it wasn't an option. Staff are very nice and breakfast is always good. Stayed here about 4 weeks in the last 6 months and it's definitely- among... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the comments on your review of our property. I am very sorry that you were not able to use your balcony due to the noise. We do have other areas throughout the hotel which may suit your needs better. We value your feedback and we are looking into way to correct the issues with the smoking.... More

Peoria, Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 7, 2014

Average hotel BUT my main issue is that they don't even have coffee available for free downstairs. They have a Starbucks and you have to pay for it! Listen- I know this is a minor issue but I paid $150 for the room and for that price you should at least have coffee......I know they have those little machines in... More

Was this review helpful? Yes
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. I apologize for the inconvenience of the free coffee. Marriott has chosen to build the Bistro's in our Courtyard to allow our guests to have a fresh, hot, made to order breakfast along with partnering with Starbucks for our fresh brewed coffees and specialty beverages. We do offer a variety of... More

Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

My family stayed here prior to an early morning flight out of FNT. The nightly rate ($109) was very reasonable considering parking for the duration of our week-long trip was included in the stay. The rooms were clean and comfortable and the kids enjoyed the small, but otherwise adequate, pool. The shuttle to the airport is shared among the 3... More

Was this review helpful? Yes
Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you so much for taking the time to fill out our survey. We appreciate your stay with us. I am very happy to read that your stay was enjoyable. Our customer service is one of the things we pride ourselves on. Thank you for noticing and also the feed back about it. We hope you visit us again in... More

Louisville, Kentucky
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 21, 2014

Stayed here for 1 night as we were taking a flight out the next day. Great location. Really nice staff and felt very safe. The rooms were nice. Standard Hotel room. Our car was left in the parking lot and we were given a ride to the airport. No issues and no worries. If I'm ever flying out of Flint... More

Was this review helpful? Yes 1
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for all of the beautiful comments on the review. We take great pride in our customer service and appreciate knowing that it shows to our guests. We hope that you will come and stay with us again when in the area. Thank you again, Kimberly More

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Additional Information about Courtyard by Marriott Flint

Address: 5205 Gateway Centre, Flint, MI 48507
Phone Number:
Location: United States > Michigan > Flint
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Flint 3*
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Also Known As:
Courtyard By Marriott Flint Hotel Flint
Courtyard Flint
Flint Courtyard
Flint Marriott

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