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All 17 Flint hotels

Courtyard by Marriott Flint

3.0 of 5 Hotel   |   5205 Gateway Centre, Flint, MI 48507
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Ranked #2 of 17 Hotels in Flint
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
James H London, Canada
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104 reviews from our community

Traveler rating
    39
    32
    22
    6
    5
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21
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Royalton, Ohio
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly, kudos to the front desk upon check in and the Bistro attendants. Both were top-notch. The major problem was the third floor hallway, with the air conditioning blowing in October! IT WAS FREEZING COLD! We spoke with maintenance personally with his first reaction being "I move around so much I never noticed!" Promised he would turn it off. Mentioned... More

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London, Canada
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Fairly central to both Birch Run and Great Lakes Crossing if your planning on spending the weekend shopping? Clean, easy on-off the Highway and a number of good places to eat locally. Friendly staff and comfortable rooms to rest up and head out shopping again! Rooms were updated last year.

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Arlington, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a great experience in the lengthy ~11 months stay in this hotel. The staff truly know how to go above and beyond to make you feel like home. The folks from management, front desk, bistro, and room service staff all have an extremely friendly attitude and go the extra mile to serve your needs. Even though the rooms... More

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Lansing Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Room Opening the door of our room was difficult. The door was so heavy and hard to open that my wife could not open it with ease. The furniture in the room is badly in need of replacing. It appears that updating has taken place in the hallways…..what about the rooms too? There are permanent indents on the sofa and... More

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1 review
5 of 5 stars Reviewed September 17, 2014

I have a simple review to write about my overall experience at the Courtyard by Marriott in Flint, MI. Outstanding and genuinely friendly staff who makes one feel truly like at home. The actual facility can use a good renovation though. However, I am positive it will happen soon. Overall, love the staff!

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Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you for taking the time to fill out a review on tripadvisor. Your kind comments were a delight to read, I will be sure to pass this on to the staff. We are glad you choose us to stay with. We hope to see you in the future! More

Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 16, 2014

Please replace the torn sheer curtains! It's so disappointing as the most expensive hotel on Flint and every room I stay in there has torn sheet curtains or no sheer curtains at all. I would give customer service and the breakfast an A + but the rooms need updating .

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Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you for taking your time to fill out the guest service survey. Your stay is very important to us. We do apologize for the standard of curtains that were in your room. We are working very hard to correct these issues. We value you as our guest and would like the oppertunity to service you in the future. If... More

Washington, District of Columbia, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2014

The staff at this property is very friendly and super attentive. What I like most about them is that they all lend a hand in several areas of the hotel to service their guests. You dn't get excuses like in many other properties. Also they are very sensitive to your needs and very much go out of their way to... More

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Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

We were delighted to read all the kind comments you said about our staff. We pride ourselves on our customer serivce. We are glad to hear that you choose to stay with us when you visited the Flint area. Thank you for you business. We hope to see you in the future. More

Toronto, Ontario, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 16, 2014

I stopped at this hotel for a night on my way to Toronto. It's a good hotel for the price you pay. It's clean. Has spacious rooms and free parking. Has free internet. The front desk staff were very friendly and helpful. And it is very close to the free/high way. You get breakfast for just $10 if sign up... More

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Kimberly M, Front Office Manager at Courtyard by Marriott Flint, responded to this review

Thank you for staying with us as you passed through on your way home. I am glad that your needs were met and your stay was nice. We appreciate your business and hope you will stay with us again in the future. More

Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2014

I stay to 2-3 nights a week at hotels for my job. With some meetings in Flint, I visited the Courtyard by Marriott. I typically stick with Marriott properties – I've had great success. However, this property is extremely dated. Except for the lobby, the rooms have not been updated in at least 10 or 11 years. The mattress was... More

Was this review helpful? Yes 1
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for posting the review of our property. I apologize that we were not able to meet your needs. We take every review seriously and will be passing on your review to Marriott and our corporate office. We are working diligently on updating our rooms. I am sorry that we failed you. We would like the opportunity to correct... More

Myrtle Beach, South Carolina
Top Contributor
152 reviews 152 reviews
25 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed August 24, 2014

We have stayed at this property a few times for business, if I had the choice of hotels I would not choose this Marriot. Some rooms are updated and others are very run down. There isn't a complimentary breakfast but you can order food in the Bistro area.

Was this review helpful? Yes 3
Kimberly M, General Manager at Courtyard by Marriott Flint, responded to this review

Thank you for the feedback. I was disappointed to hear that we failed in providing the customer service that we take pride in. Your comments are being shared with our Marriott team in regards to our rooms. We working diligently in updating the property and I am sorry to hear that we have not been consistent providing you with a... More

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Additional Information about Courtyard by Marriott Flint

Address: 5205 Gateway Centre, Flint, MI 48507
Location: United States > Michigan > Flint
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Flint 3*
Number of rooms: 102
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Also Known As:
Courtyard By Marriott Flint Hotel Flint
Courtyard Flint
Flint Courtyard
Flint Marriott

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